Delta Sky Clubs go digital
Delta is using innovative digital technology to make it easier for customers to access and enjoy Delta Sky Club facilities throughout our network. Here’s how:
Club ambassadors greet customers using handheld devices at most club locations that allow them to welcome and check in guests at the door - providing seamless entry to the club to enjoy its amenities. The devices help frontline employees engage better with customers and deliver a more personalized travel experience.
Guests who have more complex needs, like updating their travel itinerary, can still receive one-to-one assistance from a front desk ambassador.
Biometric check in
Meanwhile, Delta Sky Club members with CLEAR® can use their fingerprints to enter all 50 U.S. Club locations. Delta is the only U.S.-based global airline to offer customers a secure biometric check-in option at a single touch point across its domestic network.
The experience is made possible through Delta’s biometrics program – Delta Biometrics Powered by CLEAR – which is free for Delta Sky Club members who are U.S. citizens or permanent residents, and has the potential of streamlining check-in for millions of club visits each year.