New Delta Sky Club at San Francisco Sets Customer Experience Standard
As communicated in E-Mail Extra
(August 31, 2015) – Delta recently opened a redesigned Delta Sky Club at San Francisco. The Club represents a renewed thinking behind Delta’s customer experience on the ground and features localized touches designed to provide a meaningful, inviting environment for Club members and visitors. Customers visiting the new Club will immediately notice unobstructed views of the runway leading out to the bay.
At more than 9,000 square feet, the new Club at San Francisco is twice the size of the previous one and is now positioned behind the security checkpoint, so customers will benefit from faster, more convenient access to gates for boarding flights. The beyond-security location also means customers can spend more time in the Club working or relaxing.
The new Club features calming bamboo accent walls, LED lighting and food served on modern china, which not only adds to the Club experience, but also reflects architectural features that make the location Delta’s first LEED Gold Certified Club, aligning with the company’s goals to support sustainability and positively affect customers' health.
The comfortable and modern environment serves as the perfect backdrop for the Club’s locally inspired artwork, featuring a wall-to-wall mosaic of the iconic Golden Gate Bridge created by award-winning artist Charis Tsevis. His work anchors a number of other locally inspired pieces throughout the Club.
THE BAR at Delta Sky Club will offer a selection of premium spirits and feature complimentary, local IPA craft beer by Anchor Steam Brewing Company. Additionally, the Club features Starbucks coffee and an automated, self-service espresso machine.
The San Francisco Club continues to offer the classic comforts, including outlets near every seat, Wi-Fi, TVs, magazines, private work areas, comfortable seating, personalized flight assistance and two shower suites. The updated menu includes Greek yogurt, fresh bagels, hot soup and tasty salads.
Delta is committed to improving the customer experience, and in the coming months expects to achieve a more consistent level of products and services that compliments each Sky Clubs’ regional look and feel.
To view the complete news release, visit news.delta.com.