Group Travel   

Travelers waiting for transportation at airport
Travel Tailored to your group

Our Delta Group Specialists are ready to show you why flying with a group is the way to go. Delta Group Specialists customize Delta flight itineraries for groups of 10 or more passengers traveling on the same itinerary. You get the advantage of competitive fares, flexible ticketing options and dedicated support in booking your group’s travel.

Use our joint Air France-KLM and Delta Group booking tool Tigre@Web on AgentConnect for many group booking related requests such as making quotations, creating and modifying bookings, add passengers and many more.

To access Tigre@Web please click the below link and login to AgentConnect.

                    Tigre@Web Group Booking Tool

For a detailed user guide for the Tigre@Web group booking tool please click here.


Group Booking Policies

 

Travel Outside the United States and To/From Canada

 

Category

Guidelines

 

Minimum Requirement

10 or more passengers; all passengers in a group must have at least one common flight segment.

Maximum Group Capacity

Capacity restrictions will apply and may vary by city and season.

Group Fares

Group fares are offered and may vary based on travel dates and destination.  No Children’s or Senior discounts are offered.

Fees, Surcharges and Taxes

Fuel surcharges, security fees, customs and immigration charges, PFCs, taxes, and any other charges which may apply at the time of ticketing are not guaranteed. Fees, surcharges, and taxes may vary by market.

Ticketing Requirements

Ticketing requirements may vary depending on deposit, advance booking, point of origin, and international destination.

Name Changes

Name changes prior to ticketing are allowed at no fee. Name changes after ticketing are allowed with an associated fee.

Voluntary Changes

Changes to bookings are permitted; applicable fare difference and change fees will apply.

Utilization Penalties

Penalties may apply for seats not ticketed.

Deposits

For bookings greater than 90 days from travel, deposit is generally due within 14 days. For bookings 89-31 days from travel, deposit is due within 5 days of booking or by day 30 from departure, whichever comes first. Deposits are non-refundable for cancellations 89-31 days from departure. Deposit requirements may vary based on travel dates and destination.

Stopovers

Stopover fees may apply and are generally governed by the fare rules.

Refunds

Tickets are non-refundable; may be used for future travel, subject to applicable fare difference and change fee. Refer bulk tickets back to issuing party.

Tour Conductors

Tour Conductor incentives vary. For more information, please refer to Tour Conductor procedures located on the Ad-Hoc and Contract Group Tour Conductors link below.

Terms and Conditions

Once space is secured, a Confirmation with terms and conditions will be provided.

Travel Within the United States and To/From Canada

 

Category

Guidelines

 

Minimum Requirement

10 or more passengers; all passengers in a group must have at least one common flight segment.  

Maximum Group Capacity

Capacity restrictions will apply and may vary by city and date.

Group Fares

Fares are offered and may vary based on travel dates and destination.  No Children’s or Senior discounts are offered.

Fees, Surcharges and Taxes

Fees, surcharges, and taxes may vary by market.

Ticketing Requirements

Ticketing is generally due day 30 from departure. For bookings made within 30 days of travel, ticketing is due within 24 hours.

Name Changes

Name changes prior to ticketing are allowed at no fee. Name changes after ticketing are allowed with an associated fee. Additional restrictions may apply.

Voluntary Changes

Changes to bookings are permitted; applicable fare difference and change fees will apply.

Utilization Penalties

Penalties may apply for seats not ticketed.

Deposits

For bookings greater than 90 days from travel, deposit is generally due within 14 days. For bookings 89-31 days from travel, deposit is due within 3 days of booking or by day 30 from departure, whichever comes first. Deposits are non-refundable for cancellations 89-31 days from departure. Deposit requirements may vary based on travel dates and destination.

Stopovers

Stopover fees may apply and are governed by the fare rules.

Refunds

Tickets are non-refundable; may be used for future travel, subject to applicable fare difference and change fee. Refer bulk tickets back to issuing party.

Terms and Conditions

Once space is secured, a Confirmation Letter with terms and conditions will be provided.

Delta's Group Ticketing Policy

 
General Group Booking Information

All terms and conditions of the contract secured at the time of booking will remain in place, provided there are no changes. Subsequent voluntary changes will result in standard group renegotiations with bulk ticket status as the single option.

Bulk Ticketing Reminder for Domestic and International

  • All mark ups completed on bulk ticketing must be contained in a separate transaction in the agency’s own systems.
  • The group net due amount for group bulk tickets is the only amount that is to be reflected on a Delta auditors coupon (any other amount is subject to debit memos).
 
Tour Conductor tickets

Click on Ad-Hoc and Contract Group Tour Conductors  to view ticketing procedures for agency issued Tour Conductor tickets.

 

For additional information and more about Delta’s group travel policies please contact Delta Group Sales.

 

 

20/09/2019

 
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