PRODUCTS & SERVICES: 08 DECEMBER 2020
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Delta Launches Onboard Service Changes with Guidance from Mayo Clinic
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At the recommendation of our partners at Mayo Clinic, Delta is launching service changes to further streamline our onboard procedures and minimize the already-low risk of exposure to COVID-19 in flight. Starting this week:
- Customers traveling in International Delta One and International Main Cabin will receive additional disinfecting wipes during their meal service.
- Delta One pre-meal beverage service will be consolidated into the main meal service to reduce touchpoints.
- Flight crews will make more space for each other by distancing during boarding and meal service.
- Flight attendants will continue sanitizing, washing hands and changing gloves frequently. Flight attendants will have access to two colors of gloves, one for all service duties and another for refreshing the lavatories and other spaces in the cabin.
This fall, a team of experts from Mayo Clinic boarded a Delta A330-300 at Minneapolis-St. Paul International Airport to observe a simulation of the in-flight service our flight attendants deliver to customers and to share their views on key safety considerations as Delta continues to refine our processes during the pandemic. The resulting recommendations were based on that experience. | Read more.
