More peace of mind: Delta extends change-fee waiver through June 30
As communicated in E-Mail Extra
While Delta is redefining the industry standard of clean and making more space on board for customers, we’re also continuing to offer added flexibility if their travel plans change during the COVID-19 pandemic. That’s why we’re extending our change fee waiver for new flights purchased through June 30, providing customers the option to change their plans without a fee for a year from the date of purchase.
For customers whose plans have been impacted by schedule changes or want additional reassurance about upcoming travel, we’re also providing greater flexibility to re-book travel through Sept. 30, 2022. Eligible customers include those who have:
Upcoming travel already booked between now and Sept. 30 as of April 17, 2020
Canceled travel from flights between March 2020 and September 2020
Delta has also capped fares for travel throughout the U.S. and Canada through June 30, 2020, inclusive of all cabins. Check Delta’s Coronavirus Update Center for questions on how to change your flight, other FAQs and more.
Supporting a safe flying experience for both customers and employees is at the center of everything we do. Some of these measures include, but are not limited to:
Blocking middle seats and capping seating at 50% in First Class and 60% in other cabins to give customers more space
Sanitizing 100% of flights before boarding with electrostatic sprayers
Boarding from back-to-front to reduce the need for customers to pass by one another
Streamlining food service to reduce touch points on board
Cleaning cabin air with advanced air filtration systems known as HEPA filters
Requiring all customers to wear a face covering across Delta touchpoints