Delta Adds New Delta Edge Wallet to Industry-First Delta Professional Portal
Delta Air Lines has launched innovative additions to its Delta Professional travel management portals for agency partners. The website now includes the new self-service application, Delta Edge Wallet, which provides uses a point system to manage complimentary tickets, upgrades and vouchers.
Initially launched in 2014, Delta Professional remains the industry-leading self-service travel management portal providing easy access to industry news, benefits, and customer reporting. Designed to give travel agencies what they need most, now the website has been redesigned for easier navigation and further empowers travel professionals to provide a superior experience for their travelers.
“Delta Professional has long been recognized by our customers as a game changer,” said Kristen Shovlin, Delta’s Vice President – Sales Operations and Development. “With these added benefits, especially the Delta Edge Wallet, it really showcases that we are listening to our customers who can now easily manage complimentary tickets and upgrades as well as enhance their travelers’ trip by sending amenities directly to the Fly Delta app.”
For travel agents, the Delta Professional website has a range of self-service tools including applications for managing waivers, booking preferred seats, as well as Delta University. These applications have now been expanded to include quicker access to travel exceptions information, the ability to allocate ASRP points to the branch level and two additional waiver types.
Representatives from Adelman Travel, who have been involved with a pilot of the new products, said: “We like the look and layout of the Delta Edge Wallet and it is very easy to use.”
Delta Edge Wallet makes the process of managing incentives quick and efficient with an easy to use application for corporate customers. The application provides the ability to quickly search and request available complimentary ticket and upgrade inventory, access awarded incentives, and view real-time transaction history and reporting. Plus, travel managers can send drink and Wi-Fi vouchers directly to their travelers’ FlyDelta App.
Explore what’s new with Delta Professional and the Delta Edge Wallet here.