NEWS & UPDATES
Exception Policies
| Date(s) of Impacted travel: | August 22, 2017 |
| Applicable to tickets issued on or before: | August 22, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 22, 2017 through August 23, 2017 |
| Applicable to tickets issued on or before: | August 22, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 18, 2017 |
| Applicable to tickets issued on or before: | August 17, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 16, 2017 |
| Applicable to tickets issued on or before: | August 15, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 07, 2017 |
| Applicable to tickets issued on or before: | August 06, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 02, 2017 through August 04, 2017 |
| Applicable to tickets issued on or before: | August 03, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | August 02, 2017 through August 03, 2017 |
| Applicable to tickets issued on or before: | August 02, 2017 |
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Policy Updates
Effective for tickets issue on or after July 27, 2017, Delta will modify the second and third checked bag fee for travel between The United States or Canada and Mexico and will update its baggage policies for travel worldwide to/from Brazil for Overweight bags, third through tenth checked bag fee and Specialty bag fee.
News
Delta Air Lines is deepening its longstanding and industry-leading partnership with Air France-KLM Group with a €375 million investment to acquire 10 percent equity in the joint venture partner and a seat on the Air France-KLM Group Board of Directors. Additionally, Delta, Air France-KLM and Virgin Atlantic will launch a combined long-term joint venture, supported by a 31 percent investment by Air France-KLM in Virgin Atlantic, to offer customers the most comprehensive trans-Atlantic route network.
Exception Policies
| Date(s) of Impacted travel: | July 28, 2017 |
| Applicable to tickets issued on or before: | July 26, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | July 23, 2017 |
| Applicable to tickets issued on or before: | July 21, 2017 |
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Network Updates
Delta became the first North American operator of the state-of-the-art Airbus A350, continuing its ongoing effort to transform the travel experience and deliver innovative products and services for customers.
Network Updates
Delta Air Lines will add a second daily nonstop flight from Seattle to Austin, Texas, beginning Oct. 1, 2017. Building off the strong results from its service that launched on June 12, Delta will expand its schedule to provide the only morning departure from Seattle.
Network Updates
Delta will launch daily nonstop service between Los Angeles and Mexico City on Dec. 1, 2017. The flight, which is subject to government approval, will connect Delta’s LAX hub to partner Aeromexico’s Mexico City hub and complement Aeromexico’s existing industry-leading schedule between the cities.
Exception Policies
| Date(s) of Impacted travel: | July 18, 2017 |
| Applicable to tickets issued on or before: | July 17, 2017 |
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News
Effective July 19, the U.S. Department of Homeland Security will require additional screening measures for customers flying on international flights bound for the U.S. These screening measures pertain to any departure point where a passport is required to reenter the U.S. Customers flying to the U.S. from an international airport are encouraged to arrive to the airport at least 3 hours prior to departure to allow time to clear security.
News
Airline to support Innovation Camps and Company of the Year programmes in Nigeria and Senegal
News
In order to provide a safe and dependable experience for children who are traveling alone during the busy summer season, Delta would like to remind travel professionals to review Delta’s Unaccompanied Minor policy before making a reservation for a minor traveling alone.
Exception Policies
| Date(s) of Impacted travel: | July 13, 2017 through July 14, 2017 |
| Applicable to tickets issued on or before: | July 12, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | July 13, 2017 |
| Applicable to tickets issued on or before: | July 12, 2017 |
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Exception Policies
| Date(s) of Impacted travel: | July 10, 2017 through July 11, 2017 |
| Applicable to tickets issued on or before: | July 10, 2017 |
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News
Our joint venture partner KLM has provided som helpful information regarding traveling through Amsterdam Airport Schiphol during the busy summer season.
Exception Policies
| Date(s) of Impacted travel: | July 13, 2017 through July 18, 2017 |
| Applicable to tickets issued on or before: | July 10, 2017 |
| Affected Area(s) to/from/through the following: | All flights operated by HOP |
Network Updates
Delta customers in Greater Boston will enjoy new nonstop service to Pittsburgh and New Orleans as the airline continues its expansion in the region.
Exception Policies
| Date(s) of Impacted travel: | July 07, 2017 |
| Applicable to tickets issued on or before: | July 05, 2017 |
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Policy Updates
Effective for travel on or after June 21, 2017, Delta is updating its baggage policy for active U.S. military members traveling on military orders on or after June 21, 2017, regardless of their ticketing date.
News
Delta Air Lines and Korean Air have reached an agreement to create a leading trans-Pacific joint venture in both scope and service, offering an enhanced and expanded network, industry-leading products and service and a seamless customer experience between the U.S. and Asia. The agreement, signed today, deepens their historic partnership, which spans nearly two decades.
Exception Policies
| Date(s) of Impacted travel: | June 23, 2017 through June 24, 2017 |
| Applicable to tickets issued on or before: | June 22, 2017 |
| Affected Area(s) to/from/through the following: | • Boston, MA (BOS) • Hartford, CT (BDL) • New York, NY-Kennedy(JFK) • New York, NY-LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • Philadelphia, PA (PHL) • White Plains, NY (HPN) |
Network Updates
Jet Airways, India’s full-service premier international airline, announced codeshare enhancements with Air France, KLM Royal Dutch Airlines, and Delta Air Lines.
Exception Policies
| Date(s) of Impacted travel: | June 22, 2017 through June 23, 2017 |
| Applicable to tickets issued on or before: | June 20, 2017 |
| Affected Area(s) to/from/through the following: | •Alexandria, LA (AEX) • Baton Rouge, LA (BTR) • Houston, George Bush Intercontinental, TX (IAH) • Houston, William Hobby, TX (HOU) • Lafayette, LA (LFT) • Monroe, LA (MLU) • New Orleans, LA (MSY) • Shreveport, LA (SHV) |
Products & Services
Delta introduced four self-service bag drop machines at Minneapolis-St. Paul International Airport (MSP) on June 19, 2017, as part of the airline’s commitment to transforming the travel experience with meaningful investments that make travel easy and enjoyable.
Exception Policies
| Date(s) of Impacted travel: | June 19, 2017 |
| Applicable to tickets issued on or before: | June 18, 2017 |
| Affected Area(s) to/from/through the following: | Allentown, PA (ABE), Baltimore, MD (BWI) , Harrisburg, PA (MDT), Philadelphia, PA (PHL), New York, NY – Kennedy (JFK), New York, NY – LaGuardia (LGA) , Newark, NJ ( EWR) , Newburgh, NY (SWF), Scranton, PA (AVP), Washington-Dulles, D.C. (IAD) , Washington-Reagan, D.C. (DCA) , White Plains, NY (HPN) |
Policy Updates
Effective immediately, Delta will no longer accept javelins and vaulting poles as checked baggage to/from/via Amsterdam (AMS), due to new restrictions at Schiphol Airport. Javelins and vaulting poles must be transported as cargo.
Policy Updates
Effective for tickets issued on/after June 14, 2017, Delta will begin charging a second bag fee for travel between the U.S. or Canada and Venezuela.
Exception Policies
| Date(s) of Impacted travel: | June 07, 2017 |
| Applicable to tickets issued on or before: | June 06, 2017 |
| Affected Area(s) to/from/through the following: | • Amsterdam, Netherlands (AMS) |
Products & Services
Starting June 1, 2017, Platinum Medallion Members, plus one guest, who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin, are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow.
Policy Updates
Effective May 31, 2017, for flights departing June 8, 2017 and beyond, Delta is introducing the ‘S’ inventory class for bookings of certain Delta Comfort+ upgrades, Delta SkyMiles award bookings and eNCI certificate bookings.
Policy Updates
Effective for tickets issued on/after May 31, 2017, Delta will modify the 2nd checked bag fee for travel between the U.S. or Canada and St. Thomas (STT) or St. Croix (STX) from $35.00 USD/CAD to $40.00 USD/CAD.
Products & Services
Delta is expanding Delta Comfort+ fares to more markets, making it easier to shop and buy Delta's menu of products.
Network Updates
Customers wanting to explore the United States this summer can fly from three new European cities served nonstop by Delta to New York-JFK. The new flights from Glasgow, Scotland; Lisbon, Portugal; and Berlin, Germany are all effective May 25, 2017.
Network Updates
Delta Air Lines (NYSE: DAL) and Grupo Aeroméxico, S.A.B. de C.V. (Mexico: AEROMEX.MX) are creating more options and expanded service for travelers flying between the U.S. and Mexico as they strengthen their historic partnership. This fall, subject to government approval, the airlines will launch five flights in new markets,; add frequency in four markets; and upgrade aircrafts in two markets.
Exception Policies
| Date(s) of Impacted travel: | May 25, 2017 |
| Applicable to tickets issued on or before: | May 24, 2017 |
| Affected Area(s) to/from/through the following: | • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN) |
News
Delta customers, including those who purchased tickets via travel agents, can now purchase premium products like Delta Comfort+ and First Class as an add-on purchase for all or part of their journey to further customize their upcoming travel experience. And, customers can use a different method of payment than used for the original ticket purchase to do so.
Exception Policies
| Date(s) of Impacted travel: | May 22, 2017 |
| Applicable to tickets issued on or before: | May 20, 2017 |
| Affected Area(s) to/from/through the following: | • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN) |
Policy Updates
Travel agency partners in Belgium, France, Luxembourg, The Netherlands, Spain and Switzerland who use the Amadeus GDS are now able to sell Delta Comfort+ on Delta flights worldwide.
News
After just three nights of intense of work, Delta successfully completed the most challenging terminal move in commercial aviation history – shifting its hub operations from Los Angeles International Airport’s Terminals 5 and 6 to 2 and 3.
Policy Updates
Effective for travel and tickets issued on/after May 16th, 2017, Delta will no longer charge the second checked bag fee for travel from the United States, Canada, and Mexico to India.
Exception Policies
| Date(s) of Impacted travel: | May 13, 2017 |
| Applicable to tickets issued on or before: | May 12, 2017 |
| Affected Area(s) to/from/through the following: | • New York, NY- Kennedy (JFK) • New York, NY - LaGuardia (LGA) • Newark, NJ (EWR) • White Plains, NY (HPN) |
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