NEWS & UPDATES

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Exception Policies

Winter Weather in Paris, France - Bulletin 1
Date(s) of Impacted travel: 19 November 2018 - 20 November 2018
Applicable to tickets issued on or before: 19 November 2018
Affected Area(s) to/from/through the following:
  • Paris, France – Charles de Gaulle (CDG)
  • Paris, France – Orly (ORY)
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Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 16 November 2018
Applicable to tickets issued on or before: 15 November 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 15 November 2018
Applicable to tickets issued on or before: 14 November 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ  (EWR)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Scranton, PA (AVP)
  • Stewart, NY (SWF)
  • Washington Reagan, DC (DCA)
  • Washington Dulles, DC (IAD)
  • White Plains, NY (HPN)
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Products & Services

Delta Comfort+ Switches from Premium Economy to Economy Shelf for Transatlantic and Transpacific Markets

To continue efforts to align our Premium Branded Products with our JV partners, Delta will switch its Comfort+ product from the Premium Economy shelf to the Economy shelf for all Transatlantic and Transpacific itineraries where Delta is the marketing carrier, effective for bookings made for travel on/after November 14, 2018.

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Exception Policies

California Wildfires - Bulletin 1
Date(s) of Impacted travel: 12 November 2018 - 13 November 2018
Applicable to tickets issued on or before: 12 November 2018
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Oakland, CA (OAK)
  • San Francisco, CA (SFO)
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Policy Updates

Booking Class Realignment: Expanding Beyond Seattle Markets

Using a phased approach, Delta continues to realign premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners. The pilot phase for booking class realignment occurred on October 20, 2018, in Seattle (SEA) markets, for travel on or after November 1, 2018. Full details

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Network Updates

Delta Continues International Growth in Boston with New Nonstop Flights to Scotland

Delta Air Lines is adding another new international route from Boston, with a daily nonstop flight from Boston Logan International Airport to Edinburgh, Scotland, next summer. The route will be the eighth nonstop trans-Atlantic destination from Boston on Delta and its partners during the summer 2019 season.

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Exception Policies

Brussels Airport Industrial Action - Bulletin 3
Date(s) of Impacted travel: 26 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

Amsterdam Autumn Storm - Bulletin 1
Date(s) of Impacted travel: 29 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 28 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Brussels Airport Industrial Action - Bulletin 2
Date(s) of Impacted travel: 26 October 2018 - 29 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

Brussels Airport Industrial Action - Bulletin 1
Date(s) of Impacted travel: 26 October 2018 - 27 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 27 October 2018
Applicable to tickets issued on or before: 25 October 2018
Affected Area(s) to/from/through the following:
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Network Updates

More Flights to Boston Next Summer

Delta will add more flights to Boston from Europe next summer, when new services from Lisbon and Edinburgh start on May 24, 2019.

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Exception Policies

Amsterdam Gusty Winds - Bulletin 2
Date(s) of Impacted travel: 23 October 2018 - 24 October 2018
Applicable to tickets issued on or before: 23 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Hurricane Willa - Bulletin 1
Date(s) of Impacted travel: 23 October 2018 - 24 October 2018
Applicable to tickets issued on or before: 23 October 2018
Affected Area(s) to/from/through the following:
  • Puerto Vallarta, MX (PVR)
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Policy Updates

Booking Class Realignment: Initial Implementation Limited to Seattle Markets

Delta is realigning premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.

All Policy Updates >

Exception Policies

Amsterdam Gusty Winds - Bulletin 1
Date(s) of Impacted travel: 22 October 2018 - 23 October 2018
Applicable to tickets issued on or before: 22 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Network Updates

Delta Ramps Up Routes from European Hubs for Summer 2019

More flights, destinations and connecting options are on offer next summer for Delta customers flying to the U.S. from or via Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow airports.

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Exception Policies

Panama City, Florida – Infrastructure – Bulletin 2
Date(s) of Impacted travel: 12 October 2018 - 20 October 2018
Applicable to tickets issued on or before: 16 October 2018
Affected Area(s) to/from/through the following:
  • Panama City, FL (ECP)
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Products & Services

Delta to Launch First Biometric Terminal in the U.S.

Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), is launching the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta.

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Exception Policies

Panama City, Florida – Infrastructure - Bulletin 1
Date(s) of Impacted travel: 12 October 2018 - 15 October 2018
Applicable to tickets issued on or before: 12 October 2018
Affected Area(s) to/from/through the following:
  • Panama City, FL (ECP)
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Exception Policies

Weather in the United Kingdom and Ireland - Bulletin 1
Date(s) of Impacted travel: 12 October 2018
Applicable to tickets issued on or before: 11 October 2018
Affected Area(s) to/from/through the following:
  • United Kingdom, GB
  • Republic of Ireland, IE
  • Northern Ireland, GB
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Exception Policies

Hurricane Michael - Bulletin 3
Date(s) of Impacted travel: 09 October 2018 - 11 October 2018
Applicable to tickets issued on or before: 10 October 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Dothan, AL (DHN)
  • Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
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Exception Policies

Hurricane Michael - Bulletin 2
Date(s) of Impacted travel: 09 October 2018 - 11 October 2018
Applicable to tickets issued on or before: 09 October 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Dothan, AL (DHN)
  • Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
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Exception Policies

Hurricane Michael - Bulletin 1
Date(s) of Impacted travel: 09 October 2018 - 10 October 2018
Applicable to tickets issued on or before: 08 October 2018
Affected Area(s) to/from/through the following:
  • Destin Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Tallahassee, FL (TLH)
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News

Delta Expands Pre-select Meal Program for Delta One® from Amsterdam, Paris and London

Delta has expanded its popular pre-select meal program to give Delta One customers flying via Delta’s hubs in Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow the ability to choose their meal on all U.S.-bound services.

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Products & Services

Delta Emphasizes Customer Comfort with First Refreshed 777

New renovated 777 aircraft featuring Delta One® suites and the new Delta Premium Select cabin.

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News

Terminal 3 Security Screening Checkpoint to Relocate to Prepare for Delta Sky Way at LAX Construction

As Delta prepares for the upcoming construction of the Delta Sky Way at LAX, security screening in Terminal 3 has been relocated to level one. There is no change to the security screening process in Terminal 2.

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Exception Policies

Typhoon Trami - Bulletin 1
Date(s) of Impacted travel: 28 September 2018 - 01 October 2018
Applicable to tickets issued on or before: 27 September 2018
Affected Area(s) to/from/through the following:
  • Fukuoka, Japan (FUK)
  • Nagoya, Japan (NGO)
  • Osaka, Japan (KIX)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Network Updates

More trans-Atlantic flights to Los Angeles, Tampa Bay and New York City in 2019

Delta is expanding its trans-Atlantic network for summer 2019 with new routes plus additional frequencies.

All Network Updates >
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Travel Enhancements

Delta Launches First Biometric Terminal
Delta is launching the first full Biometric Terminal in Atlanta’s Terminal F. Later in 2018, customers flying on Delta, Virgin Atlantic, Air France-KLM and Aeromexico directly to an international destination can use optional facial recognition from curb to gate.
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