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Return to Travel
Find the resources and information you need to help guide our customers return to travel.
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NEW TRAVEL REQUIREMENTS FOR ENTRY TO THE UNITED STATES
The U.S. government has issued new entry requirements for all passengers travelling to the United States and Delta is looking forward to welcoming your customers back on board.
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NEWS & UPDATES
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Exception Policies

U.S. East Coast Winter Weather – Bulletin 1
Date(s) of Impacted travel: 28 January 2022 through 29 January 2022
Applicable to tickets issued on or before: 26 January 2022
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Asheville, NC (AVL)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Charleston, SC (CHS)
  • Charleston, WV (CRW)
  • Charlotte, NC (CLT)
  • Charlottesville, WV (CHO)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Hartford, CT (BDL)
  • Myrtle Beach, SC (MYR)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVR)
  • Raleigh/Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Tri-Cities, TN (TRI)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

News

Delta anticipates weather-related flight cancellations despite changes to 5G roll out

Delta is taking the necessary steps to ensure safety remains the priority in compliance with FAA guidelines. Customers should download the Fly Delta app for the latest flight status updates.

All News >

Exception Policies

Southeastern U.S. Winter Weather – Bulletin 1
Date(s) of Impacted travel: 21 January 2022 through 22 January 2022
Applicable to tickets issued on or before: 18 January 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Raleigh, NC (RDU)
  • Richmond, VA (RIC)
  • Norfolk, VA (ORF)
All Exception Policies >

Exception Policies

Northeast Winter Weather – Bulletin 1
Date(s) of Impacted travel: 16 January 2022 through 17 January 2022
Applicable to tickets issued on or before: 14 January 2022
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Roanoke, VA (ROA)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Southeast Winter Weather – Bulletin 2
Date(s) of Impacted travel: 16 January 2022 through 17 January 2022
Applicable to tickets issued on or before: 14 January 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Knoxville, TN (TYS)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Raleigh, NC (RDU)
  • Tri-Cities, TN (TRI)
All Exception Policies >

Exception Policies

Minneapolis/St. Paul Weather – Bulletin 1
Date(s) of Impacted travel: 14 January 2022
Applicable to tickets issued on or before: 13 January 2022
Affected Area(s) to/from/through the following:
  • Minneapolis/St. Paul, MN (MSP)
All Exception Policies >

Exception Policies

Southeast Winter Weather – Bulletin 1
Date(s) of Impacted travel: 16 January 2022 through 17 January 2022
Applicable to tickets issued on or before: 13 January 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Knoxville, TN (TYS)
  • Little Rock, AR (LIT)
  • Nashville, TN (BNA)
  • Tri-Cities, TN (TRI)
All Exception Policies >

Policy Updates

Delta extends ticket validity through year-end 2023

Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout 2024.

All Policy Updates >

Exception Policies

Northeastern U.S. Winter Weather – Bulletin 2
Date(s) of Impacted travel: 06 January 2022 through 10 January 2022
Applicable to tickets issued on or before: 07 January 2022
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Charleston, WV (CRW)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Northeastern U.S. Winter Weather – Bulletin 1
Date(s) of Impacted travel: 06 January 2022 through 08 January 2022
Applicable to tickets issued on or before: 04 January 2022
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Charleston, WV (CRW)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Minneapolis/St. Paul Winter Weather – Bulletin 1
Date(s) of Impacted travel: 04 January 2022 through 05 January 2022
Applicable to tickets issued on or before: 03 January 2022
Affected Area(s) to/from/through the following:
  • Minneapolis/St. Paul, MN (MSP)
All Exception Policies >

Exception Policies

Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: 03 January 2022
Applicable to tickets issued on or before: 02 January 2022
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
All Exception Policies >

Exception Policies

Detroit Winter Weather – Bulletin 2
Date(s) of Impacted travel: 01 January 2022 through 02 January 2022
Applicable to tickets issued on or before: 31 December 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
All Exception Policies >

Exception Policies

Midwest Winter Weather – Bulletin 1
Date(s) of Impacted travel: 01 January 2022 through 02 January 2022
Applicable to tickets issued on or before: 31 December 2021
Affected Area(s) to/from/through the following:
  • Bloomington-Normal, IL (BMI)
  • Des Moines, IA (DSM)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • South Bend, IN (SBN)
  • St Louis, MO (STL)
  • Wichita, KS (ICT)
All Exception Policies >

Exception Policies

Chicago Winter Weather – Bulletin 2
Date(s) of Impacted travel: 01 January 2022 through 02 January 2022
Applicable to tickets issued on or before: 31 December 2021
Affected Area(s) to/from/through the following:
  • Chicago-O’Hare, IL (ORD)
  • Chicago-Midway, IL (MDW)
All Exception Policies >

Exception Policies

Rocky Mountain Winter Weather – Bulletin 1
Date(s) of Impacted travel: 31 December 2021
Applicable to tickets issued on or before: 30 December 2021
Affected Area(s) to/from/through the following:
  • Albuquerque, NM (ABQ)
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
  • Montrose, CO (MJT)
  • Steamboat Springs / Hayden, CO (HDN)
  • Vail / Eagle, CO (EGE)
All Exception Policies >

Exception Policies

Chicago Winter Weather – Bulletin 1
Date(s) of Impacted travel: 01 January 2022
Applicable to tickets issued on or before: 30 December 2021
Affected Area(s) to/from/through the following:
  • Chicago-O'Hare, IL (ORD)
  • Chicago-Midway, IL (MDW)
All Exception Policies >

Exception Policies

Seattle Winter Weather – Bulletin 3
Date(s) of Impacted travel: 25 December 2021 through 03 January 2022
Applicable to tickets issued on or before: 29 December 2021
Affected Area(s) to/from/through the following:
  • Seattle, WA (SEA)
All Exception Policies >

Exception Policies

Detroit Winter Weather – Bulletin 1
Date(s) of Impacted travel: 01 January 2022
Applicable to tickets issued on or before: 29 December 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
All Exception Policies >

Exception Policies

Salt Lake City Winter Weather – Bulletin 1
Date(s) of Impacted travel: 30 December 2021 through 03 January 2022
Applicable to tickets issued on or before: 29 December 2021
Affected Area(s) to/from/through the following:

Salt Lake Cit, UT (SLC)
All Exception Policies >

Exception Policies

Seattle Winter Weather – Bulletin 2
Date(s) of Impacted travel: 25 December 2021 through 31 December 2021
Applicable to tickets issued on or before: 27 December 2021
Affected Area(s) to/from/through the following:
  • Seattle, Washington (SEA)
All Exception Policies >

Exception Policies

Winter Weather in Salt Lake City - Bulletin 1
Date(s) of Impacted travel: 26 December 2021
Applicable to tickets issued on or before: 23 December 2021
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
All Exception Policies >

Exception Policies

Seattle Winter Weather – Bulletin 1
Date(s) of Impacted travel: 25 December 2021 through 26 December 2021
Applicable to tickets issued on or before: 23 December 2021
Affected Area(s) to/from/through the following:
  • Seattle, WA (SEA)
All Exception Policies >

Exception Policies

Israel Travel Restrictions - Bulletin 3
Date(s) of Impacted travel: 28 November 2021 through 09 January 2022
Applicable to tickets issued on or before: 20 December 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
All Exception Policies >

Exception Policies

Detroit Winter Weather – Bulletin 1
Date(s) of Impacted travel: 18 December 2021
Applicable to tickets issued on or before: 17 December 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
All Exception Policies >

Exception Policies

Salt Lake City Winter Weather – Bulletin 2
Date(s) of Impacted travel: 14 December 2021 through 15 December 2021
Applicable to tickets issued on or before: 15 December 2021
Affected Area(s) to/from/through the following:
  • Salt Lake City, Utah (SLC)
All Exception Policies >

Exception Policies

Salt Lake City Winter Weather - Bulletin 1
Date(s) of Impacted travel: 14 December 2021
Applicable to tickets issued on or before: 13 December 2021
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
All Exception Policies >

Exception Policies

South Africa Travel Restrictions - Bulletin 2
Date(s) of Impacted travel: 27 November 2021 through 31 December 2021
Applicable to tickets issued on or before: 10 December 2021
Affected Area(s) to/from/through the following:
  • Johannesburg, South Africa (JNB)
All Exception Policies >

Exception Policies

Japan Travel Restrictions - Bulletin 2
Date(s) of Impacted travel: 29 November 2021 through 31 December 2021
Applicable to tickets issued on or before: 10 December 2021
Affected Area(s) to/from/through the following:
  • Nagoya, Japan (NGO)
  • Tokyo – Haneda, Japan (HND)
All Exception Policies >

Exception Policies

Israel Travel Restrictions - Bulletin 2
Date(s) of Impacted travel: 28 November 2021 through 22 December 2021
Applicable to tickets issued on or before: 10 December 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
All Exception Policies >
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TRAVEL REQUIREMENTS

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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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Waivers
We are broadly waiving change fees and extending the ticket validity.
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