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EXCEPTION POLICIES
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Delta partners with luxury Champagne brand Taittinger.
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NEWS & UPDATES
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News

In anticipation of Delta's annual Girls LEAD! Camp in partnership with Junior Achievement Africa, 12 young female leaders received the opportunity to grow in their professional and personal leadership skills.

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Network Updates

Delta expands its African footprint with nonstop service from Atlanta to Morocco’s “Red City” and adds seasonal flights to Accra.

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Products & Services

This spring, Delta will begin serving Champagne Taittinger in its Delta One cabin on international flights.

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News

Recent changes in the French Parliament resulted in the TSBA remaining at 2024 levels until 28 February 2025. The revised TSBA rates are now effective for tickets purchased on or after March 2025.

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Exception Policies

Date(s) of Impacted travel: 18 February 2025 through 19 February 2025
Applicable to tickets issued on or before: 17 February 2025
Affected Area(s) to/from/through the following:
  • Charlotte, NC (CLT)
  • Fayetteville, AR (XNA)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Oklahoma, OK (OKC)
  • Raleigh Durham, NC (RDU)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
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Exception Policies

Date(s) of Impacted travel: 17 February 2025 through 20 February 2025
Applicable to tickets issued on or before: 17 February 2025
Affected Area(s) to/from/through the following:
  • Toronto, Canada (YYZ)
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Exception Policies

Date(s) of Impacted travel: 15 February 2025 through 16 February 2025
Applicable to tickets issued on or before: 14 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Montreal, QC, CA (YUL)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Providence, RI (PVD)
  • Portland, ME (PWM)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
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Exception Policies

Date(s) of Impacted travel: 12 February 2025 through 15 February 2025
Applicable to tickets issued on or before: 13 February 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
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Exception Policies

Date(s) of Impacted travel: 12 February 2025 through 13 February 2025
Applicable to tickets issued on or before: 12 February 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA) 
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL) 
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
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Exception Policies

Date(s) of Impacted travel: 11 February 2025 through 12 February 2025
Applicable to tickets issued on or before: 10 February 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Evansville, IN (EVV) 
  • Greensboro, NC (GSO) 
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Norfolk, VA (ORF) 
  • Philadelphia, PA (PHL) 
  • Richmond, VA (RIC) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
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Exception Policies

Date(s) of Impacted travel: 08 February 2025 through 09 February 2025
Applicable to tickets issued on or before: 07 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE) 
  • Baltimore, MD (BWI) 
  • Boston, MA (BOS) 
  • Hartford, CT (BDL) 
  • Harrisburg, PA (MDT) 
  • Newark, NJ (EWR) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Philadelphia, PA (PHL) 
  • Providence, RI (PVD) 
  • Portland, ME (PWM) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN) 
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Exception Policies

Date(s) of Impacted travel: 05 February 2025 through 06 February 2025
Applicable to tickets issued on or before: 04 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Chicago O’Hare, IL (ORD)
  • Chicago Midway, IL (MDW)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wane, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI) 
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 30 January 2025 through 30 January 2025
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • Baltimore, MD (BWI)
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News

The Wall Street Journal noted that Delta stood out in nearly every category it measures for its annual scorecard.

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Exception Policies

Date(s) of Impacted travel: 23 January 2025 through 24 January 2025
Applicable to tickets issued on or before: 23 January 2025
Affected Area(s) to/from/through the following:
  • Belfast City Airport, GB (BHD)
  • Cork, IE (ORK)
  • Dublin, IE (DUB)
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Exception Policies

Date(s) of Impacted travel: 20 January 2025 through 24 January 2025
Applicable to tickets issued on or before: 22 January 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX)
  • Augusta, Georgia (AGS)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Birmingham, Alabama (BHM)
  • Brunswick, Georgia (BQK)
  • Charleston, South Carolina (CHS)
  • Columbia, South Carolina (CAE)
  • Columbus, Georgia (CSG)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Dothan, Alabama (DHN)
  • Fayetteville, North Carolina (FAY)
  • Fort Walton Beach, Florida (VPS)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL) 
  • Houston Hobby, Houston, Texas (HOU)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Jackson, Mississippi (JAN)
  • Jacksonville, North Carolina (OAJ)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Mobile, Alabama (MOB)
  • Monroe, Louisiana (MLU)
  • Montgomery, Alabama (MGM)
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY)
  • Panama City, Florida (ECP)
  • Pensacola, Florida (PNS)
  • Raleigh Durham, North Carolina (RDU)
  • San Antonio, Texas (SAT)
  • Savannah, Georgia (SAV)
  • Shreveport, Louisiana (SHV)
  • Tallahassee, Florida (TLH)
  • Valdosta, Georgia (VLD)
  • Wilmington, North Carolina (ILM)
Read more >

Products & Services

Learn more about Delta's Sky Club expansions, openings and upgrades for 2025.

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News

Delta has once again earned the Platinum Award for operational excellence from aviation analytics firm Cirium by delivering the best on-time performance among airlines in North America in 2024.

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Exception Policies

Date(s) of Impacted travel: 20 January 2025 through 22 January 2025
Applicable to tickets issued on or before: 21 January 2025
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
Read more >

Exception Policies

Date(s) of Impacted travel: 20 January 2025 through 22 January 2025
Applicable to tickets issued on or before: 20 January 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX) 
  • Augusta, Georgia (AGS) 
  • Austin, Texas (AUS) 
  • Baton Rouge, Louisiana (BTR) 
  • Birmingham, Alabama (BHM) 
  • Brunswick, Georgia (BQK) 
  • Charleston, South Carolina (CHS) 
  • Columbia, South Carolina (CAE) 
  • Columbus, Georgia (CSG) 
  • Dallas Fort Worth, Texas (DFW) 
  • Dallas Love Field, Texas (DAL) 
  • Dothan, Alabama (DHN) 
  • Fayetteville, North Carolina (FAY) 
  • Fort Walton Beach, Florida (VPS) 
  • Gulfport, Mississippi (GPT) 
  • Harlingen, Texas (HRL)
  • Houston Hobby, Houston, Texas (HOU) 
  • Houston Intercontinental, Houston, Texas (IAH) 
  • Jackson, Mississippi (JAN) 
  • Jacksonville, North Carolina (OAJ) 
  • Lafayette, Louisiana (LFT) 
  • McAllen, Texas (MFE) 
  • Mobile, Alabama (MOB) 
  • Monroe, Louisiana (MLU) 
  • Montgomery, Alabama (MGM) 
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY) 
  • Panama City, Florida (ECP) 
  • Pensacola, Florida (PNS) 
  • Raleigh Durham, North Carolina (RDU) 
  • San Antonio, Texas (SAT) 
  • Savannah, Georgia (SAV) 
  • Shreveport, Louisiana (SHV) 
  • Tallahassee, Florida (TLH) 
  • Valdosta, Georgia (VLD) 
  • Wilmington, North Carolina (ILM) 
Read more >

Exception Policies

Date(s) of Impacted travel: 20 January 2025 through 21 January 2025
Applicable to tickets issued on or before: 19 January 2025
Affected Area(s) to/from/through the following:

Atlanta, GA (ATL)

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Exception Policies

Date(s) of Impacted travel: 20 January 2025 through 21 January 2025
Applicable to tickets issued on or before: 19 January 2025
Affected Area(s) to/from/through the following:
  • Alexandria, Louisiana (AEX)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Houston Hobby, Houston, Texas (HOU)
  • Jackson, Mississippi (JAN)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Monroe, Louisiana (MLU)
  • New Orleans, Louisiana (MSY)
  • San Antonio, Texas (SAT)
  • Shreveport, Louisiana (SHV)
Read more >

Exception Policies

Date(s) of Impacted travel: 19 January 2025 through 20 January 2025
Applicable to tickets issued on or before: 18 January 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • White Plains, NY (HPN)
  • New York, NY (JFK)
  • New York, NY (LGA) 
Read more >

Exception Policies

Date(s) of Impacted travel: 19 January 2025
Applicable to tickets issued on or before: 17 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2025 through 20 January 2025
Applicable to tickets issued on or before: 15 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2025 through 16 January 2025
Applicable to tickets issued on or before: 13 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR) 
  • Los Angeles, CA (LAX) 
  • Ontario, CA (ONT) 
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2025 through 12 January 2025
Applicable to tickets issued on or before: 10 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2025 through 10 January 2025
Applicable to tickets issued on or before: 08 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 January 2025 through 11 January 2025
Applicable to tickets issued on or before: 08 January 2025
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Norfolk, VA (ORF)
  • Raleigh, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
Read more >

Exception Policies

Date(s) of Impacted travel: 09 January 2025
Applicable to tickets issued on or before: 07 January 2025
Affected Area(s) to/from/through the following:
  • Birmingham, AL (BHM)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Knoxville, TN (TYS)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Shreveport, LA (SHV) 
Read more >

Exception Policies

Date(s) of Impacted travel: 04 January 2025 through 07 January 2025
Applicable to tickets issued on or before: 06 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Cincinnati, OH (CVG) 
  • Columbus, OH (CMH) 
  • Dayton, OH (DAY) 
  • Evansville, IN (EVV) 
  • Indianapolis, IN (IND) 
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Omaha, NE (OMA) 
  • Philadelphia, PA (PHL) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • St. Louis, MO (STL) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • Wichita, KS (ICT) 
Read more >

Exception Policies

Date(s) of Impacted travel: 04 January 2025 through 06 January 2025
Applicable to tickets issued on or before: 04 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Cincinnati, OH (CVG)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Omaha, NE (OMA)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 04 January 2025 through 06 January 2025
Applicable to tickets issued on or before: 03 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Cincinnati, OH (CVG)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 01 January 2025 through 03 January 2025
Applicable to tickets issued on or before: 01 January 2025
Affected Area(s) to/from/through the following:
  • New Orlean, LA (MSY)
Read more >

News

Delta is wrapping up another record year. From launching new routes across the Atlantic to rolling-out free Wi-Fi on a growing number of international flights – we believe no-one better connects the world than Delta.

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Products & Services

Accessible through the Delta Sky Club on Concourse E at Boston Logan International Airport, the 6,700-square-foot exclusive dining lounge will offer guests a one-of-a-kind culinary experience and includes details that pay homage to Boston's maritime heritage.

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Exception Policies

Date(s) of Impacted travel: 18 November 2024 through 21 November 2024
Applicable to tickets issued on or before: 18 November 2024
Affected Area(s) to/from/through the following:
  • Liberia, CR (LIR)
Read more >

Exception Policies

Date(s) of Impacted travel: 14 November 2024 through 17 November 2024
Applicable to tickets issued on or before: 14 November 2024
Affected Area(s) to/from/through the following:
  • Belize City, BZ (BZE)
  • San Pedro Sula, HN (SAP)
Read more >

News

Enjoy Tailored Experiences Across the Network

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Exception Policies

Date(s) of Impacted travel: 05 November 2024 through 07 November 2024
Applicable to tickets issued on or before: 05 November 2024
Affected Area(s) to/from/through the following:
  • Havana, CU (HAV)
  • Key West, FL (EYW)
  • Montego Bay, JM (MBJ)
Read more >

Exception Policies

Date(s) of Impacted travel: 30 October 2024 through 31 October 2024
Applicable to tickets issued on or before: 29 October 2024
Affected Area(s) to/from/through the following:
  • Taipei, Taiwan (TPE)
Read more >

Policy Updates

Second only to safety, Delta’s priority is to do right by our customers when delays or cancellations happen.

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News

Learn more about how Delta is enriching & sustaining lives in Ghana with Breast Care International.

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Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)

Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)

Read more >

Network Updates

The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula.

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Products & Services

Delta is bringing the premium lounge experience to West Coast customers with the opening of the Delta One Lounge at LAX.

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Products & Services

New cabin design enhances customer experience and showcases the future of flying with Delta.

Read more >

Network Updates

Delta Air Lines proudly introduced the Airbus A330-900neo on its daily nonstop service from New York-JFK to Accra, effective October 1, 2024.

Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 24 October 2024
Applicable to tickets issued on or before: 13 October 2024
Affected Area(s) to/from/through the following:
  • Sarasota, FL (SRQ)
Read more >
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