TOP OF MIND
Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
LEARN MORE  >
Delta gives customers more ways to reclaim the joy of travel
Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.
LEARN MORE  >

---

NEWS & UPDATES
Show Only:

Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 25 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL 
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 13 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL
All Exception Policies >

News

Delta and Sabre announced a transformative global distribution agreement that will evolve their long-standing partnership and drive change in the travel industry through commercial and technological innovation.

All News >

News

WINiT by the Global Business Travel Association recognized Delta leaders Allison Ausband, Keyra Lynn Johnson, Jennie Ho and Edyth Adedeji among the Top 50 Women in Travel.

All News >

Products & Services

The new Wi-Fi system delivers a reliable and streaming quality connection to everyone onboard – a critical capability for Delta’s vision for the future customer experience.

All Products & Services >

Policy Updates

Delta is giving customers more time to plan and rebook their trip. Tickets normally expire one year after purchase, but effective immediately, Delta is extending the validity of all tickets expiring in 2021 and all tickets purchased in 2021 to expire Dec. 31, 2022.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 31 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
All Exception Policies >

News

Delta is offering COVID-tested flights between the U.S. and Italy through 30 June 2021. With the latest travel requirements in mind, this program allows business travellers who have tested negative for coronavirus in the USA and on arrival in Italy to enter Italy without quarantining.

All News >

News

Part 3: Charting a path to a greener future needs everyone on board. That’s why Delta is working with travel partners, like-minded brands, sustainability experts and customers to create partnerships and education opportunities that support the airline’s mission to deliver zero impact aviation.

All News >

News

Part 2: Delta’s vision is zero-impact aviation. As Delta works to solve its largest impact on the environment—carbon dioxide emissions—it plans to invest in innovative solutions, like carbon capture and storage and sustainable aviation fuels (SAF).

All News >

News

Delta Air Lines’ audacious commitment to carbon neutrality from March 2020 onward is coming to fruition with swift impact through immediate actions coupled with long-term investments to combat climate change.

All News >

Policy Updates

Delta is applying its No Show policy to all tickets purchased or reissued on March 31, 2021 and beyond.

All Policy Updates >

News

Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.

All News >

Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 04 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
All Exception Policies >

Exception Policies

All Exception Policies >

Network Updates

Delta has resumed daily nonstop flights between Tel Aviv and New York-JFK. Flights are operated using the airline’s flagship A330-900neo aircraft, featuring all four Delta cabin experiences including Delta One® and Delta Premium Select.

All Network Updates >

Products & Services

Delta and partner WestJet launched enhanced elite reciprocal loyalty benefits for Delta Medallion members and WestJet Rewards members traveling with either airline.

All Products & Services >

Products & Services

Delta is investing in touchless features throughout the travel journey and testing digital seatback menus on select international flights

All Products & Services >

Policy Updates

UPDATED: Entry rules for travel to the Netherlands are changing for customers flying through or via Amsterdam. Customers now need to comply with one of two negative test requirements prior to travel. Passengers in transit must present a negative COVID-19 NAAT test result taken at most 72 hours prior to arrival.

All Policy Updates >

News

Delta is extending it’s COVID-free travel corridor between the U.S. and Italy until June 30, 2021.

All News >

Exception Policies

Date(s) of Impacted travel: 12 March 2021 through 17 March 2021
Applicable to tickets issued on or before: 15 March 2021
Affected Area(s) to/from/through the following:
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
All Exception Policies >

News

Delta and Deloitte commit to reducing carbon emissions via sustainable fuel agreement. The agreement is part of the airline’s longstanding commitment to work with customers to reach collective goals for the greater good of our planet.

All News >

Exception Policies

Date(s) of Impacted travel: 12 March 2021 through 15 March 2021
Applicable to tickets issued on or before: 11 March 2021
Affected Area(s) to/from/through the following:
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 05 March 2021 through 08 March 2021
Applicable to tickets issued on or before: 05 March 2021
Affected Area(s) to/from/through the following:
  • Dakar, Senegal (DSS)
All Exception Policies >

Network Updates

Delta is resuming limited passenger services from Tel Aviv’s Ben Gurion International Airport to its New York-JFK hub.

All Network Updates >

News

Delta plans to continue its COVID-tested flights past the initial pilot phase and has applied to the relevant Italian authorities for permission to extend the quarantine-free route into the summer. The extension of the quarantine exemption after March 5 is pending government approval.

All News >

Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 19 February 2021
Applicable to tickets issued on or before: 17 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 18 February 2021 through 20 February 2021
Applicable to tickets issued on or before: 16 February 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • State College, PA (SCE)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 17 February 2021
Applicable to tickets issued on or before: 16 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 16 February 2021
Applicable to tickets issued on or before: 15 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
All Exception Policies >
LOAD MORE

---

WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
Waivers
We know our customers want the value of their tickets to be secure and redeemable for a longer period.
LEARN MORE  >
WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
OPEN FINDER  >
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.