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TOP OF MIND
Return to Travel
Find the resources and information you need to help guide our customers return to travel.
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Seven tips for navigating the airport
To help make customers’ airport journey a little easier, here are some tips for navigating the airport during the peak travel season.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 03 December 2022 through 05 December 2022
Applicable to tickets issued on or before: 03 December 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport 
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Policy Updates

Delta has made it easier for travel agents to handle Residual Value Non-Refundable Balance Transactions (EMD-RSVT) in select European markets.

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Exception Policies

Date(s) of Impacted travel: 17 November 2022 through 18 November 2022
Applicable to tickets issued on or before: 17 November 2022
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
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News

In recognizing Delta ahead of its peers, corporate travel professionals cited the airline’s response to evolving customer needs and an unwavering commitment to consistent communication.

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Network Updates

Starting March 27, 2023, Delta will operate flights from Tel Aviv to Atlanta, operating three nonstop routes from Israel to the United States for the first time ever.

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Exception Policies

Date(s) of Impacted travel: 10 November 2022 through 11 November 2022
Applicable to tickets issued on or before: 09 November 2022
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Hibbing, MN (HIB)
  • Minneapolis, MN (MSP)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
  • Winnipeg, CA (YWG)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 08 November 2022 through 13 November 2022
Applicable to tickets issued on or before: 09 November 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, FL (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, FL (MCO)
  • Providenciales, Turks and Caicos (PLS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
All Exception Policies >

News

The award is focused on the three key pillars of sustainability – economic, environment and social, and the science-based steps and transparent progress Delta’s made towards its sustainability goals.

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Exception Policies

Date(s) of Impacted travel: 08 November 2022 through 13 November 2022
Applicable to tickets issued on or before: 08 November 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, Florida (DAB)
  • Fort Lauderdale, Florida (FLL)
  • Gainesville, Florida (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, Florida (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, Florida (MLB)
  • Miami, Florida (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, Florida (MCO)
  • Providenciales, Turks Caicos (PLS)
  • Savannah, Georgia (SAV)
  • Tallahassee, Florida (TLH)
  • West Palm Beach, Florida (PBI)
All Exception Policies >

News

Delta scoops another top award, this time at the prestigious Business Traveller Awards 2022.

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Exception Policies

Date(s) of Impacted travel: 05 November 2022
Applicable to tickets issued on or before: 04 November 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Date(s) of Impacted travel: 01 November 2022 through 04 November 2022
Applicable to tickets issued on or before: 01 November 2022
Affected Area(s) to/from/through the following:
  • Sao Paulo, Brazil (GRU)
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Exception Policies

Date(s) of Impacted travel: 02 November 2022 through 04 November 2022
Applicable to tickets issued on or before: 01 November 2022
Affected Area(s) to/from/through the following:
  • Belize City, Belize (BZE)
  • Guatemala City, Guatemala (GUA)
  • San Salvador, El Salvador (SAL)
  • San Pedro Sula, Honduras (SAP)
All Exception Policies >

Products & Services

Delta customers traveling through Chicago O’Hare International Airport (ORD) will be welcomed at the airline’s new home in Terminal 5. The spacious terminal comes equipped with modernized digital tools to expedite the check-in process and boasts a dazzling new 22,000-plus-square-foot Delta Sky Club—more premium space for customers to relax and recharge before flights.

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News

As part of its partnership with JA Africa, the airline will present the Delta Social Impact Award at JA Africa’s flagship Company of the Year Competition.

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News

Delta took the top long-haul airline accolade again at the BTN Europe Business Travel Awards and was also highly commended by the judges for its Diversity, Equity and Inclusion strategy.

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Network Updates

This expansion enables connectivity directly from Brussels, Manchester, Rome Fiumicino and Zurich airports with one Delta ticket booking for the whole journey.

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Network Updates

Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, is now open to customers.

All Network Updates >

Network Updates

Largest summer schedule to New York-JFK in Delta’s history, and more routes to Europe from Atlanta and L.A.

All Network Updates >

News

Delta’s trans-Atlantic partner, Virgin Atlantic, will join SkyTeam in early 2023.

All News >

News

Delta’s team in Ghana stood with artists, world leaders, corporations, philanthropists and individuals at the Global Citizen Festival in Accra on September 24, 2022.

All News >

Exception Policies

Date(s) of Impacted travel: 30 September 2022 through 08 October 2022
Applicable to tickets issued on or before: 30 September 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
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Exception Policies

Date(s) of Impacted travel: 25 September 2022 through 03 October 2022
Applicable to tickets issued on or before: 29 September 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 30 September 2022 through 03 October 2022
Applicable to tickets issued on or before: 29 September 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Raleigh Durham, NC (RDU)
  • Wilmington, NC (ILM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 25 September 2022 through 30 September 2022
Applicable to tickets issued on or before: 27 September 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
All Exception Policies >

Products & Services

Delta has refreshed and reimagined the cabin experience for customers flying in Delta Premium Select.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: 25 September 2022 through 30 September 2022
Applicable to tickets issued on or before: 25 September 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Orlando, FL (MCO)
  • Miami, FL (MIA)
  • Melbourne, FL (MLB)
  • West Palm Beach, FL (PBI)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Fort Walton Beach, FL (VPS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 23 September 2022 through 25 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Accra, GH (ACC)
  • Dakar, SN (DSS)
  • Lagos, NG (LOS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 26 September 2022 through 27 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Grand Cayman, KY (GCM)
All Exception Policies >

News

In March 2020, Delta set a bold vision and began its journey toward carbon neutrality with the best tool available at the time: high-quality carbon offsets. Today, our vision of the path forward is much wider and centered on a long-term strategy of decarbonization. Chief Sustainability Officer Pam Fletcher outlines Delta's portfolio of short-, medium- and long-term actions across the industry in achieving net zero aviation.

All News >
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TRAVEL REQUIREMENTS

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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
Waivers
We are broadly waiving change fees and extending the ticket validity.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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