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Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Clearing the Air
How Delta is testing, improving air quality for customers. Just as we have focused on ensuring clean air onboard by replacing our industrial-grade HEPA filters twice as often as recommended, we are also committed to ensuring clean air on the ground.
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NEWS & UPDATES
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Exception Policies

Coronavirus Situation – All International Travel – Bulletin 6
Date(s) of Impacted travel: 25 February 2020 through 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50, or to/from the U.S. Virgin Islands or Puerto Rico)
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Products & Services

Delta Extends Loyalty Benefits Further into 2021, Offers More Flexibility for Award Travel

To give customers more time to enjoy their benefits, Delta is extending benefits for some Delta SkyMiles American Express Card Members, Delta Sky Club Memberships and more.

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Products & Services

Delta Launches Service at New Salt Lake City Airport

Delta services are now operating from the brand-new Concourse A at Salt Lake City International (SLC), featuring the newest and largest Delta Sky Club® in the system and a more efficient baggage-handling system.

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News

Italian Mission Magazine: Delta 'Best Airline for Business Travelers – Routes to Americas'

Italy’s Mission magazine has named Delta “Best Airline for Business Travelers – Routes to Americas” at the magazine’s annual Italian Mission Awards event held in Milan.

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Exception Policies

Hurricane Teddy - Bulletin 1
Date(s) of Impacted travel: 21 September 2020
Applicable to tickets issued on or before: 19 September 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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Exception Policies

Hurricane Sally - Gulf Coast U.S. - Bulletin 3
Date(s) of Impacted travel: 14 September 2020 through 17 September 2020
Applicable to tickets issued on or before: 15 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Montgomery, AL (MGM)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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News

Clearing the Air: How Delta is Testing, Improving Air Quality for Customers

Delta will replace the current filtering systems that pump air into jetbridges and parked aircraft with LEED Platinum MERV14 filters that will result in a 40% reduction in air particles.

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Exception Policies

Tropical Storm Sally - Gulf Coast U.S. - Bulletin 2
Date(s) of Impacted travel: 14 September 2020 through 16 September 2020
Applicable to tickets issued on or before: 14 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Tropical Storm Sally - Gulf Coast U.S. - Bulletin 1
Date(s) of Impacted travel: 14 September 2020 through 16 September 2020
Applicable to tickets issued on or before: 13 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  •  New Orleans, LA (MSY)
  •  Pensacola, FL (PNS)
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Exception Policies

Hurricane Paulette - Bulletin 1
Date(s) of Impacted travel: 13 September 2020 through 16 September 2020
Applicable to tickets issued on or before: 12 September 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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News

Security Checkpoints in Five Delta Hubs Feature New Layer of Protection with Antimicrobial Bins for Travelers

Delta is rolling out antimicrobial bins in partnership with TSA as part of the Delta CareStandard.

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Exception Policies

Typhoon Haishen – Bulletin 1
Date(s) of Impacted travel: 06 September 2020 through 07 September 2020
Applicable to tickets issued on or before: 05 September 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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News

Delta Becomes First U.S. Airline to Add Hand Sanitizer Stations OnBoard

We're building on our layers of protection by adding hand sanitizer stations to our flights, hands-free features to bathrooms and more.

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News

Watch How Delta Ensures Cleaner Surfaces Across Travel Journey

Delta is offering a close look at the processes and products that provide an industry-leading approach to cleanliness.

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Exception Policies

Coronavirus Situation – All U.S. Domestic Travel – Bulletin 6
Date(s) of Impacted travel: 01 March 2020 through 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation – All International Travel – Bulletin 5
Date(s) of Impacted travel: 25 February 2020 through 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Policy Updates

Delta Extends Change Fee Waiver Through End of the Year, Permanently Eliminates Change Fee for Travel Within the U.S.

Delta will extend its waiver on change fees for newly purchased flights through the end of the year and will extend its expiration on travel credits through December 2022 for tickets booked before April 17, 2020. The elimination of change fees is effective immediately and includes tickets purchased for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands in Delta’s First Class, Delta Premium Select, Delta Comfort+ and Main Cabin, with the exception of Basic Economy tickets.

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Exception Policies

Coronavirus Situation - Change Fees - Bulletin 9

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Exception Policies

Typhoon Maysak – Bulletin 1
Date(s) of Impacted travel: 02 September 2020 through 03 September 2020
Applicable to tickets issued on or before: 31 August 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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Exception Policies

Endeavor Third-Party Technology Issue - Delta Systemwide Travel - Bulletin 1
Date(s) of Impacted travel: 30 August 2020
Applicable to tickets issued on or before: 30 August 2020
Affected Area(s) to/from/through the following:
  • Systemwide Travel
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Exception Policies

Hurricane Laura - Bulletin 3
Date(s) of Impacted travel: 25 August 2020 through 28 August 2020
Applicable to tickets issued on or before: 27 August 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Network Updates

Delta Brings Back More Flights Across the Atlantic this Winter and Summer 2021

Customers will see more trans-Atlantic flights to top business and leisure destinations for the winter 2020-2021 and summer 2021 seasons. While the airline expects pre-COVID level recovery for international flying to continue to lag U.S. domestic, Delta plans to add over 50 transoceanic flights next summer, compared to the summer 2020 schedule.

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Exception Policies

Hurricane Laura - Bulletin 2
Date(s) of Impacted travel: 25 August 2020 through 28 August 2020
Applicable to tickets issued on or before: 26 August 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Exception Policies

Hurricane Laura - Bulletin 1
Date(s) of Impacted travel: 25 August 2020 through 27 August 2020
Applicable to tickets issued on or before: 25 August 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Exception Policies

Typhoon Bavi – Bulletin 1
Date(s) of Impacted travel: 25 August 2020 through 27 August 2020
Applicable to tickets issued on or before: 25 August 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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Policy Updates

Delta Expands Change Fee Waiver for New Flights Purchased Through Sept. 30

Delta is continuing to double down on our mission to make it easier for customers to book, change or cancel their travel plans, and to fly comfortably with more space for safer travel.

All Policy Updates >

Exception Policies

Tropical Storm Marco – Gulf Coast U.S. – Bulletin 1
Date(s) of Impacted travel: 23 August 2020 through 24 August 2020
Applicable to tickets issued on or before: 23 August 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
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Exception Policies

Tropical Storm Laura – Key West – Bulletin 1
Date(s) of Impacted travel: 24 August 2020
Applicable to tickets issued on or before: 22 August 2020
Affected Area(s) to/from/through the following:
  • Key West , FL (EYW)
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Exception Policies

Tropical Storm Laura – Eastern Caribbean – Bulletin 2
Date(s) of Impacted travel: 22 August 2020 through 23 August 2020
Applicable to tickets issued on or before: 22 August 2020
Affected Area(s) to/from/through the following:
  • Providenciales, TC (PLS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
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Exception Policies

Tropical Storm Laura – Eastern Caribbean- Bulletin 1
Date(s) of Impacted travel: 22 August 2020
Applicable to tickets issued on or before: 21 August 2020
Affected Area(s) to/from/through the following:
  • Punta Cana, DO (PUJ)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
All Exception Policies >
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WAIVERS AND FLEXIBILITY
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