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Together, Delta and Korean Air have earned the trust of both Asian and American customers to become the No. 1 trans-Pacific joint venture. Incheon Airport has become Asia’s premier connecting hub in Asia, with Delta and Korean Air offering 18 flights a day connecting 290 destinations in the Americas and 80 destinations in Asia.

Exception Policies

Central Plains and Mid-Atlantic Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 19 through 2025 February 20
Applicable to tickets issued on or before:	2025 February 18
Affected Area(s) to/from/through the following:	Charlotte, NC (CLT) Fayetteville, AR (XNA) Little Rock, AR (LIT) Memphis, TN (MEM) Nashville, TN (BNA) Oklahoma, OK (OKC) Raleigh Durham, NC (RDU) Springfield, MO (SGF) Tulsa, OK (TUL) Wichita, KS (ICT)

Exception Policies

Toronto Airport Closure - Bulletin 1

Date(s) of Impacted travel:	2025 February 17 through 2025 February 20
Applicable to tickets issued on or before:	2025 February 17
Affected Area(s) to/from/through the following:	Toronto, Canada (YYZ)

Exception Policies

Northeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 15 through 2025 February 16
Applicable to tickets issued on or before:	2025 February 14
Affected Area(s) to/from/through the following:	Allentown, PA (ABE) Albany, NY (ALB) Bangor, ME (BGR) Binghamton, NY (BGM) Boston, MA (BOS) Buffalo, NY (BUF) Burlington, VT (BTV) Hartford, CT (BDL) Harrisburg, PA (MDT) Ithaca, NY (ITH) Montreal, QC, CA (YUL) Newark, NJ (EWR) New York, NY (JFK) New York, NY (LGA) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Providence, RI (PVD) Portland, ME (PWM) Rochester, NY (ROC) Syracuse, NY (SYR) White Plains, NY (HPN) Worcester, MA (ORH)

Exception Policies

Upper Midwest Winter Weather - Bulletin 2

Date(s) of Impacted travel:	2025 February 12 through 2025 February 15
Applicable to tickets issued on or before:	2025 February 13
Affected Area(s) to/from/through the following:	Alpena, MI (APN) Appleton, WI (ATW) Bloomington, IL (BMI) Cedar Rapids, IA (CID) Chicago - Midway, IL (MDW) Chicago - O'Hare, IL (ORD) Cincinnati, OH (CVG) Cleveland, OH (CLE) Columbus, OH (CMH) Dayton, OH (DAY) Des Moines, IA (DSM) Detroit, MI (DTW) Fort Wayne, IN (FWA) Grand Rapids, MI (GRR) Green Bay, WI (GRB) Indianapolis, IN (IND) Kalamazoo, MI (AZO) Lansing, MI (LAN) Madison, WI (MSN) Milwaukee, WI (MKE) Moline, IL (MLI) Montreal, QC, Canada (YUL) Saginaw, MI (MBS) South Bend, IN (SBN) Toronto, ON, Canada (YYZ) Traverse City, MI (TVC)

Exception Policies

Upper Midwest Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 12 through 2025 February 13
Applicable to tickets issued on or before:	2025 February 12
Affected Area(s) to/from/through the following:	Alpena, MI (APN) Appleton, WI (ATW) Bloomington, IL (BMI) Cedar Rapids, IA (CID) Chicago - Midway, IL (MDW) Chicago - O'Hare, IL (ORD) Cincinnati, OH (CVG) Cleveland, OH (CLE) Columbus, OH (CMH) Dayton, OH (DAY) Detroit, MI (DTW) Fort Wayne, IN (FWA) Grand Rapids, MI (GRR) Green Bay, WI (GRB) Indianapolis, IN (IND) Kalamazoo, MI (AZO) Lansing, MI (LAN) Madison, WI (MSN) Milwaukee, WI (MKE) Moline, IL (MLI) Montreal, QC, Canada (YUL) Saginaw, MI (MBS) South Bend, IN (SBN) Toronto, ON, Canada (YYZ) Traverse City, MI (TVC)

Exception Policies

Mid-Atlantic Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 11 through 2025 February 12
Applicable to tickets issued on or before:	2025 February 10
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Charleston, WV (CRW) Charlottesville, VA (CHO) Evansville, IN (EVV) Greensboro, NC (GSO) Lexington, KY (LEX) Louisville, KY (SDF) Norfolk, VA (ORF) Philadelphia, PA (PHL) Richmond, VA (RIC) Roanoke, VA (ROA) Springfield, MO (SGF) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA)

Exception Policies

Northeast U.S. Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 08 through 2025 February 09
Applicable to tickets issued on or before:	2025 February 07
Affected Area(s) to/from/through the following:	Allentown, PA (ABE) Baltimore, MD (BWI) Boston, MA (BOS) Hartford, CT (BDL) Harrisburg, PA (MDT) Newark, NJ (EWR) New York, NY (JFK) New York, NY (LGA) Philadelphia, PA (PHL) Providence, RI (PVD) Portland, ME (PWM) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA) White Plains, NY (HPN)

Exception Policies

Central/Eastern U.S. Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 February 05 through 2025 February 06
Applicable to tickets issued on or before:	2025 February 04
Affected Area(s) to/from/through the following:	Allentown, PA (ABE) Baltimore, MD (BWI) Bloomington, IL (BMI) Boston, MA (BOS) Charlottesville, VA (CHO) Chicago O’Hare, IL (ORD) Chicago Midway, IL (MDW) Cincinnati, OH (CVG) Cleveland, OH (CLE) Columbus, OH (CMH) Dayton, OH (DAY) Detroit, MI (DTW) Fort Wane, IN (FWA) Harrisburg, PA (MDT) Indianapolis, IN (IND) Kansas City, MO (MCI) Madison, WI (MSN) Milwaukee, WI (MKE) Moline, IL (MLI) New York – Kennedy, NY (JFK) New York – LaGuardia, NY (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) Roanoke, VA (ROA) South Bend, IN (SBN) St. Louis, MO (STL) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA) White Plains, NY (HPN)

Exception Policies

Washington D.C. Airport Closure - Bulletin 1

Date(s) of Impacted travel:	2025 January 30 through 2025 January 30
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:	Washington D.C. - Dulles (IAD) Washington D.C. - Reagan (DCA) Baltimore, MD (BWI)

Exception Policies

Storm Eowyn Ireland/Northern Ireland - Bulletin 1

Date(s) of Impacted travel:	2025 January 23 through 2025 January 24
Applicable to tickets issued on or before:	2025 January 23
Affected Area(s) to/from/through the following:	Belfast City Airport, GB (BHD) Cork, IE (ORK) Dublin, IE (DUB)

Exception Policies

Gulf Coast Winter Weather - Bulletin 3

Date(s) of Impacted travel:	2025 January 20 through 2025 January 24
Applicable to tickets issued on or before:	2025 January 22
Affected Area(s) to/from/through the following:	Albany, Georgia (ABY) Alexandria, Louisiana (AEX) Augusta, Georgia (AGS) Austin, Texas (AUS) Baton Rouge, Louisiana (BTR) Birmingham, Alabama (BHM) Brunswick, Georgia (BQK) Charleston, South Carolina (CHS) Columbia, South Carolina (CAE) Columbus, Georgia (CSG) Dallas Fort Worth, Texas (DFW) Dallas Love Field, Texas (DAL) Dothan, Alabama (DHN) Fayetteville, North Carolina (FAY) Fort Walton Beach, Florida (VPS) Gulfport, Mississippi (GPT) Harlingen, Texas (HRL) Houston Hobby, Houston, Texas (HOU) Houston Intercontinental, Houston, Texas (IAH) Jackson, Mississippi (JAN) Jacksonville, North Carolina (OAJ) Lafayette, Louisiana (LFT) McAllen, Texas (MFE) Mobile, Alabama (MOB) Monroe, Louisiana (MLU) Montgomery, Alabama (MGM) Myrtle Beach, South Carolina (MYR) New Orleans, Louisiana (MSY) Panama City, Florida (ECP) Pensacola, Florida (PNS) Raleigh Durham, North Carolina (RDU) San Antonio, Texas (SAT) Savannah, Georgia (SAV) Shreveport, Louisiana (SHV) Tallahassee, Florida (TLH) Valdosta, Georgia (VLD) Wilmington, North Carolina (ILM)

Exception Policies

Atlanta Winter Weather - Bulletin 2

Date(s) of Impacted travel:	2025 January 21 through 2025 January 23
Applicable to tickets issued on or before:	2025 January 22
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL)

News

Lunar New Year 2025, New Festive Heights

Dear Friends, As we look forward to the Lunar New Year celebrations, we would like to share our excitement about the opportunities that lie ahead. Here's a glimpse of what your customers can expect when they connect with Delta.

Exception Policies

Gulf Coast Winter Weather - Bulletin 2

Date(s) of Impacted travel:	2025 January 20 through 2025 January 22
Applicable to tickets issued on or before:	2025 January 20
Affected Area(s) to/from/through the following:	Albany, Georgia (ABY) Alexandria, Louisiana (AEX) Augusta, Georgia (AGS) Austin, Texas (AUS) Baton Rouge, Louisiana (BTR) Birmingham, Alabama (BHM) Brunswick, Georgia (BQK) Charleston, South Carolina (CHS) Columbia, South Carolina (CAE) Columbus, Georgia (CSG) Dallas Fort Worth, Texas (DFW) Dallas Love Field, Texas (DAL) Dothan, Alabama (DHN) Fayetteville, North Carolina (FAY) Fort Walton Beach, Florida (VPS) Gulfport, Mississippi (GPT) Harlingen, Texas (HRL) Houston Hobby, Houston, Texas (HOU) Houston Intercontinental, Houston, Texas (IAH) Jackson, Mississippi (JAN) Jacksonville, North Carolina (OAJ) Lafayette, Louisiana (LFT) McAllen, Texas (MFE) Mobile, Alabama (MOB) Monroe, Louisiana (MLU) Montgomery, Alabama (MGM) Myrtle Beach, South Carolina (MYR) New Orleans, Louisiana (MSY) Panama City, Florida (ECP) Pensacola, Florida (PNS) Raleigh Durham, North Carolina (RDU) San Antonio, Texas (SAT) Savannah, Georgia (SAV) Shreveport, Louisiana (SHV) Tallahassee, Florida (TLH) Valdosta, Georgia (VLD) Wilmington, North Carolina (ILM)

Exception Policies

Atlanta Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 20 through 2025 January 21
Applicable to tickets issued on or before:	2025 January 19
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL)

Exception Policies

Gulf Coast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 20 through 2025 January 21
Applicable to tickets issued on or before:	2025 January 19
Affected Area(s) to/from/through the following:	Alexandria, Louisiana (AEX) Austin, Texas (AUS) Baton Rouge, Louisiana (BTR) Dallas Fort Worth, Texas (DFW) Dallas Love Field, Texas (DAL) Gulfport, Mississippi (GPT) Harlingen, Texas (HRL) Houston Intercontinental, Houston, Texas (IAH) Houston Hobby, Houston, Texas (HOU) Jackson, Mississippi (JAN) Lafayette, Louisiana (LFT) McAllen, Texas (MFE) Monroe, Louisiana (MLU) New Orleans, Louisiana (MSY) San Antonio, Texas (SAT) Shreveport, Louisiana (SHV)

Exception Policies

Northeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 19 through 2025 January 20
Applicable to tickets issued on or before:	2025 January 18
Affected Area(s) to/from/through the following:	Boston, MA (BOS) Newark, NJ (EWR) Philadelphia, PA (PHL) White Plains, NY (HPN) New York, NY (JFK) New York, NY (LGA)

Exception Policies

Washington D.C. Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 19
Applicable to tickets issued on or before:	2025 January 17
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Washington D.C. - Dulles (IAD) Washington D.C. - Reagan (DCA)

Exception Policies

Southern California Wildfires - Bulletin 4

Date(s) of Impacted travel:	2025 January 08 through 2025 January 20
Applicable to tickets issued on or before:	2025 January 15
Affected Area(s) to/from/through the following:	Burbank, CA (BUR) Los Angeles, CA (LAX) Ontario, CA (ONT) Santa Ana/Orange County, CA (SNA)

Exception Policies

Southern California Wildfires - Bulletin 3

Date(s) of Impacted travel:	2025 January 08 through 2025 January 16
Applicable to tickets issued on or before:	2025 January 13
Affected Area(s) to/from/through the following:	Burbank, CA (BUR) Los Angeles, CA (LAX) Ontario, CA (ONT) Santa Ana/Orange County, CA (SNA)

Exception Policies

Southern California Wildfires - Bulletin 2

Date(s) of Impacted travel:	2025 January 08 through 2025 January 12
Applicable to tickets issued on or before:	2025 January 10
Affected Area(s) to/from/through the following:	Burbank, CA (BUR) Los Angeles, CA (LAX) Ontario, CA (ONT) Santa Ana/Orange County, CA (SNA)

Exception Policies

Southern California Wildfires - Bulletin 1

Date(s) of Impacted travel:	2025 January 08 through 2025 January 10
Applicable to tickets issued on or before:	2025 January 08
Affected Area(s) to/from/through the following:	Burbank, CA (BUR) Los Angeles, CA (LAX) Ontario, CA (ONT) Santa Ana/Orange County, CA (SNA)

Exception Policies

Southeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 10 through 2025 January 11
Applicable to tickets issued on or before:	2025 January 08
Affected Area(s) to/from/through the following:	Asheville, NC (AVL) Atlanta, GA (ATL) Charlotte, NC (CLT) Charlottesville, VA (CHO) Chattanooga, TN (CHA) Columbia, SC (CAE) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville, SC (GSP) Norfolk, VA (ORF) Raleigh, NC (RDU) Richmond, VA (RIC) Roanoke, VA (ROA)

Exception Policies

Central Southeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 09
Applicable to tickets issued on or before:	2025 January 07
Affected Area(s) to/from/through the following:	Birmingham, AL (BHM) Dallas, TX (DAL) Dallas-Fort Worth, TX (DFW) Huntsville, AL (HSV) Knoxville, TN (TYS) Little Rock, AR (LIT) Memphis, TN (MEM) Nashville, TN (BNA) Shreveport, LA (SHV)

Exception Policies

Central U.S. Winter Weather - Bulletin 3

Date(s) of Impacted travel:	2025 January 04 through 2025 January 07
Applicable to tickets issued on or before:	2025 January 06
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Bloomington, IL (BMI) Charleston, WV (CRW) Charlottesville, VA (CHO) Cincinnati, OH (CVG) Columbus, OH (CMH) Dayton, OH (DAY) Evansville, IN (EVV) Indianapolis, IN (IND) Kansas City, MO (MCI) Lexington, KY (LEX) Louisville, KY (SDF) Omaha, NE (OMA) Philadelphia, PA (PHL) Roanoke, VA (ROA) Springfield, MO (SGF) St. Louis, MO (STL) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA) Wichita, KS (ICT)

Exception Policies

Central U.S. Winter Weather - Bulletin 2

Date(s) of Impacted travel:	2025 January 04 through 2025 January 06
Applicable to tickets issued on or before:	2025 January 04
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Bloomington, IL (BMI) Charleston, WV (CRW) Charlottesville, VA (CHO) Cincinnati, OH (CVG) Columbus, OH (CMH) Dayton, OH (DAY) Evansville, IN (EVV) Indianapolis, IN (IND) Kansas City, MO (MCI) Lexington, KY (LEX) Louisville, KY (SDF) Omaha, NE (OMA) Philadelphia, PA (PHL) Roanoke, VA (ROA) Springfield, MO (SGF) St. Louis, MO (STL) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA) Wichita, KS (ICT)

Exception Policies

Central U.S. Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 January 04 through 2025 January 06
Applicable to tickets issued on or before:	2025 January 03
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Cincinnati, OH (CVG) Evansville, IN (EVV) Indianapolis, IN (IND) Kansas City, MO (MCI) Lexington, KY (LEX) Louisville, KY (SDF) Springfield, MO (SGF) St. Louis, MO (STL) Washington D.C. – Dulles (IAD) Washington D.C. – Reagan (DCA) Wichita, KS (ICT)

Exception Policies

New Orleans Security Situation - Bulletin 1

Date(s) of Impacted travel:	2025 January 01 through 2025 January 03
Applicable to tickets issued on or before:	2025 January 01
Affected Area(s) to/from/through the following:	New Orlean, LA (MSY)

Exception Policies

Liberia International Airport Closure - Bulletin 1

Date(s) of Impacted travel:	2024 November 18 through 2024 November 21
Applicable to tickets issued on or before:	2024 November 18
Affected Area(s) to/from/through the following:	Liberia, CR (LIR)

Exception Policies

Tropical Depression Nineteen - Bulletin 1

Date(s) of Impacted travel:	2024 November 14 through 2024 November 17
Applicable to tickets issued on or before:	2024 November 14
Affected Area(s) to/from/through the following:	Belize City, BZ (BZE) San Pedro Sula, HN (SAP)

Policy Updates

eCredit Extension for Itineraries with a Qualifying Disruption between May 16 and Oct 27

As part of our work to ensure compliance with new DOT Passenger Protections, we are extending the validity of eCredits issued to customers who experienced a qualifying disruption to their itinerary between May 16 and Oct. 27, 2024.

Exception Policies

Tropical Storm Rafael - Bulletin 1

Date(s) of Impacted travel:	2024 November 05 through 2024 November 07
Applicable to tickets issued on or before:	2024 November 05
Affected Area(s) to/from/through the following:	Havana, CU (HAV) Key West, FL (EYW) Montego Bay, JM (MBJ)

Exception Policies

Typhoon Kong-Rey - Bulletin 1

Date(s) of Impacted travel:	2024 October 30 through 2024 October 31
Applicable to tickets issued on or before:	2024 October 29
Affected Area(s) to/from/through the following:	Taipei, Taiwan (TPE)

Exception Policies

Israel Security Situation - Bulletin 10

Date(s) of Impacted travel:	2023 October 07 through 2025 March 31
Applicable to tickets issued on or before:	2024 October 15
Affected Area(s) to/from/through the following:	Tel Aviv, Israel (TLV)

Exception Policies

Israel Security Situation - Bulletin 10 - Update

Date(s) of Impacted travel:	2023 October 07 through 2025 March 31
Applicable to tickets issued on or before:	2024 October 15
Affected Area(s) to/from/through the following:	Tel Aviv, Israel (TLV)

Exception Policies

Sarasota Infrastructure - Bulletin 1

Date(s) of Impacted travel:	2024 October 07 through 2024 October 24
Applicable to tickets issued on or before:	2024 October 13
Affected Area(s) to/from/through the following:	Sarasota, FL (SRQ)

Exception Policies

Hurricane Milton - Tampa Area - Bulletin 2

Date(s) of Impacted travel:	2024 October 07 through 2024 October 15
Applicable to tickets issued on or before:	2024 October 10
Affected Area(s) to/from/through the following:	Fort Myers, FL (RSW) Sarasota, FL (SRQ) Tampa, FL (TPA) Orlando, FL (MCO)

Exception Policies

Hurricane Milton - Tampa Area - Bulletin 1

Date(s) of Impacted travel:	2024 October 07 through 2024 October 15
Applicable to tickets issued on or before:	2024 October 09
Affected Area(s) to/from/through the following:	Fort Myers, FL (RSW) Sarasota, FL (SRQ) Tampa, FL (TPA)

Exception Policies

Hurricane Milton - Florida - Bulletin 3

Date(s) of Impacted travel:	2024 October 07 through 2024 October 10
Applicable to tickets issued on or before:	2024 October 08
Affected Area(s) to/from/through the following:	Daytona Beach, FL (DAB) Fort Lauderdale, FL (FLL) Fort Myers, FL (RSW) Gainesville, FL (GNV) Jacksonville, FL (JAX) Key West, FL (EYW) Melbourne, FL (MLB) Miami, FL (MIA) Orlando, FL (MCO) Sarasota, FL (SRQ) Tampa, FL (TPA) West Palm Beach, FL (PBI)

Exception Policies

Hurricane Milton - Florida - Bulletin 2

Date(s) of Impacted travel:	2024 October 07 through 2024 October 10
Applicable to tickets issued on or before:	2024 October 07
Affected Area(s) to/from/through the following:	Daytona Beach, FL (DAB) Fort Myers, FL (RSW) Gainesville, FL (GNV) Jacksonville, FL (JAX) Key West, FL (EYW) Melbourne, FL (MLB) Orlando, FL (MCO) Sarasota, FL (SRQ) Tampa, FL (TPA)

Exception Policies

Tropical Storm Milton - Florida - Bulletin 1

Date(s) of Impacted travel:	2024 October 07 through 2024 October 09
Applicable to tickets issued on or before:	2024 October 06
Affected Area(s) to/from/through the following:	Daytona Beach, FL (DAB) Fort Myers, FL (RSW) Gainesville, FL (GNV) Key West, FL (EYW) Melbourne, FL (MLB) Orlando, FL (MCO) Sarasota, FL (SRQ) Tampa, FL (TPA)

Exception Policies

Asheville/Valdosta Flooding – Bulletin 4

Date(s) of Impacted travel:	2024 September 28 through 2024 October 31
Applicable to tickets issued on or before:	2024 October 02
Affected Area(s) to/from/through the following:	Asheville, NC (AVL) Valdosta, GA (VLD)

Exception Policies

Typhoon Krathon - Bulletin 1

Date(s) of Impacted travel:	2024 October 01 through 2024 October 03
Applicable to tickets issued on or before:	2024 September 30
Affected Area(s) to/from/through the following:	Taipei, Taiwan (TPE)

Exception Policies

Asheville/Valdosta Flooding - Bulletin 3

Date(s) of Impacted travel:	2024 September 28 through 2024 October 15
Applicable to tickets issued on or before:	2024 September 30
Affected Area(s) to/from/through the following:	Asheville, NC (AVL) Valdosta, GA (VLD)

Exception Policies

Asheville Flooding - Bulletin 2

Date(s) of Impacted travel:	2024 September 28 through 2024 October 01
Applicable to tickets issued on or before:	2024 September 29
Affected Area(s) to/from/through the following:	Asheville, NC (AVL)

Exception Policies

Asheville Flooding - Bulletin 1

Date(s) of Impacted travel:	2024 September 28 through 2024 September 30
Applicable to tickets issued on or before:	2024 September 28
Affected Area(s) to/from/through the following:	Asheville, NC (AVL)

Exception Policies

Tropical Storm Helene - Bulletin 4

Date(s) of Impacted travel:	2024 September 25 through 2024 September 27
Applicable to tickets issued on or before:	2024 September 26
Affected Area(s) to/from/through the following:	Albany, GA (ABY) Asheville, NC (AVL) Augusta, GA (AGS) Brunswick, GA (BQK) Cancun, MX (CUN) Charleston, SC (CHS) Charlotte, NC (CLT) Chattanooga, TN (CHA) Cincinnati, OH (CVG) Columbia, SC (CAE) Columbus, GA (CSG) Daytona Beach, FL (DAB) Dothan, AL (DHN) Fort Lauderdale, FL (FLL) Fort Myers, FL (RSW) Fort Walton Beach, FL (VPS) Gainesville, FL (GNV) Greensboro, NC (GSO) Greenville/Spartanburg, SC (GSP) Havana, CU (HAV) Hilton Head Island, SC (HHH) Jacksonville, FL (JAX) Key West, FL (EYW) Lexington, KY (LEX) Louisville, KY (SDF) Melbourne, FL (MLB) Miami, FL (MIA) Mobile, AL (MOB) Myrtle Beach, SC (MYR) Orlando, FL (MCO) Panama City, FL (ECP) Pensacola, FL (PNS) Sarasota, FL (SRQ) Savannah, GA (SAV) Tallahassee, FL (TLH) Tampa, FL (TPA) Tri-Cities, TN (TRI) Tulum, MX (TQO) Valdosta, GA (VLD) West Palm Beach, FL (PBI)

Exception Policies

Tropical Storm Helene - Atlanta - Bulletin 1

Date(s) of Impacted travel:	2024 September 27
Applicable to tickets issued on or before:	2024 September 25
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL)

Exception Policies

Tropical Storm Helene – Bulletin 3

Date(s) of Impacted travel:	2024 September 25 through 2024 September 27
Applicable to tickets issued on or before:	2024 September 25
Affected Area(s) to/from/through the following:	Albany, GA (ABY) Augusta, GA (AGS) Brunswick, GA (BQK) Cancun, MX (CUN) Columbia, SC (CAE) Columbus, GA (CSG) Daytona Beach, FL (DAB) Dothan, AL (DHN) Fort Myers, FL (RSW) Fort Walton Beach, FL (VPS) Gainesville, FL (GNV) Havana, CU (HAV) Hilton Head Island, SC (HHH) Jacksonville, FL (JAX) Key West, FL (EYW) Miami, FL (MIA) Mobile, AL (MOB) Orlando, FL (MCO) Panama City, FL (ECP) Pensacola, FL (PNS) Sarasota, FL (SRQ) Savannah, GA (SAV) Tallahassee, FL (TLH) Tampa, FL (TPA) Tulum, MX (TQO) Valdosta, GA (VLD)

Exception Policies

Tropical Storm Helene - Bulletin 2

Date(s) of Impacted travel:	2024 September 25 through 2024 September 27
Applicable to tickets issued on or before:	2024 September 24
Affected Area(s) to/from/through the following:	Cancun, MX (CUN) Daytona Beach, FL (DAB) Panama City, FL (ECP) Key West, FL (EYW) Havana, CU (HAV) Hilton Head Island, SC (HHH) Jacksonville, FL (JAX) Mobile, AL (MOB) Orlando, FL (MCO) Pensacola, FL (PNS) Fort Myers, FL (RSW) Sarasota, FL (SRQ) Tallahassee, FL (TLH) Tampa, FL (TPA) Tulum, MX (TQO) Valdosta, GA (VLD) Fort Walton Beach, FL (VPS)

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operational excellence

COMPLETION FACTOR YTD¹

FlightStats (Jan. - Dec. 2023)

98.9%

Delta Air Lines

98.3%

United

98.9%

American

ON-TIME PERFORMANCE YTD²

FlightStats (Jan. - Dec. 2023)

71.6%

Delta Air Lines

64.6%

United

65.1%

American

MISHANDLED BAGS

per 1,000 passengers² (Jan. - Aug. 2023)

5.54

Delta Air Lines

8.38

United

9.10

American

¹Compared to U.S.-based global airlines operating transoceanic flights: AA and UA. *2023 Delta’s OPC U.S.-based global airlines is defined as Delta, American and United.

²Based on Jan 2023-Dec 2023 statistics for on-time arrival and completion rate as provided by FlightStats for all flights scheduled if DL’s performance were the same on average as other U.S. carriers: Alaska Airlines, American Airlines, JetBlue, Southwest, United Airlines.

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