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Exception Policies

Israel Security - Bulletin 4
Date(s) of Impacted travel: 2026 February 28 through 2026 March 31
Applicable to tickets issued on or before: 2026 March 02
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL (TLV)
Read more >

Exception Policies

Israel Security - Bulletin 3
Date(s) of Impacted travel: 2026 February 28 through 2026 March 31
Applicable to tickets issued on or before: 2026 March 01
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL (TLV)
Read more >

Exception Policies

Israel Security - Bulletin 2
Date(s) of Impacted travel: 2026 February 28 through 2026 March 19
Applicable to tickets issued on or before: 2026 March 01
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL (TLV)
Read more >

Exception Policies

Israel Security - Bulletin 1
Date(s) of Impacted travel: 2026 February 28 through 2026 March 05
Applicable to tickets issued on or before: 2026 February 28
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL (TLV)
Read more >

Exception Policies

East Coast Winter Weather - Bulletin 3
Date(s) of Impacted travel: 2026 February 22 through 2026 February 25
Applicable to tickets issued on or before: 2026 February 22
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Cleveland, OH (CLE)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Richmond, VA (RIC)
  • South Bend, IN (SBN)
  • Washington, DC (DCA)
  • Washington, DC (IAD)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
Read more >

Exception Policies

Jalisco Mexico Civil Unrest - Bulletin 1
Date(s) of Impacted travel: 2026 February 22 through 2026 February 26
Applicable to tickets issued on or before: 2026 February 22
Affected Area(s) to/from/through the following:
  • Puerto Vallarta, MX (PVR)
  • Guadalajara, MX (GDL)
Read more >

Exception Policies

East Coast Winter Weather - Bulletin 2
Date(s) of Impacted travel: 2026 February 22 through 2026 February 24
Applicable to tickets issued on or before: 2026 February 21
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Cleveland, OH (CLE)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Richmond, VA (RIC)
  • South Bend, IN (SBN)
  • Washington, DC (DCA)
  • Washington, DC (IAD)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
Read more >

Exception Policies

East Coast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2026 February 22 through 2026 February 23
Applicable to tickets issued on or before: 2026 February 20
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Richmond, VA (RIC)
  • Washington, DC (DCA)
  • Washington, DC (IAD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

New England Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2026 February 01
Applicable to tickets issued on or before: 2026 January 30
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Providence, RI (PVD)
Read more >

Exception Policies

Southeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2026 January 31 through 2026 February 01
Applicable to tickets issued on or before: 2026 January 29
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charleston, WV (CRW)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville–Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Knoxville, TN (TYS)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • Raleigh–Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Savannah, GA (SAV)
  • Tri-Cities, TN (TRI)
  • Wilmington, NC (ILM)
Read more >

Exception Policies

Eastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2026 January 27
Applicable to tickets issued on or before: 2026 January 25
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
Read more >

Exception Policies

Southern Plains and Southeast Winter Storm - Bulletin 2
Date(s) of Impacted travel: 2026 January 23 through 2026 January 26
Applicable to tickets issued on or before: 2026 January 23
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Austin, TX (AUS)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas–Fort Worth, TX (DFW)
  • Fayetteville–Springdale, AR (XNA) 
  • Fayetteville, NC (FAY) 
  • Greensboro, NC (GSO) 
  • Greenville–Spartanburg, SC (GSP) 
  • Houston Intercontinental, TX (IAH) 
  • Houston Hobby, TX (HOU) 
  • Huntsville, AL (HSV) 
  • Jackson, MS (JAN) 
  • Jacksonville, NC (OAJ) 
  • Knoxville, TN (TYS) 
  • Lafayette, LA (LFT) 
  • Little Rock, AR (LIT) 
  • Memphis, TN (MEM)
  • Monroe, LA (MLU) 
  • Montgomery, AL (MGM) 
  • Myrtle Beach, SC (MYR) 
  • Nashville, TN (BNA) 
  • Oklahoma City, OK (OKC) 
  • Raleigh–Durham, NC (RDU) 
  • San Antonio, TX (SAT) 
  • Shreveport, LA (SHV) 
  • Springfield, MO (SGF) 
  • Tri-Cities, TN (TRI) 
  • Tulsa, OK (TUL) 
  • Wichita, KS (ICT) 
  • Wilmington, NC (ILM)
Read more >

Exception Policies

Eastern North America Winter Storm - Bulletin 1
Date(s) of Impacted travel: 2026 January 24 through 2026 January 26
Applicable to tickets issued on or before: 2026 January 22
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB) 
  • Allentown, PA (ABE) 
  • Baltimore, MD (BWI) 
  • Bangor, ME (BGR) 
  • Binghamton, NY (BGM) 
  • Boston, MA (BOS) 
  • Buffalo, NY (BUF) 
  • Burlington, VT (BTV) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Cincinnati, OH (CVG) 
  • Cleveland, OH (CLE) 
  • Columbus, OH (CMH) 
  • Dayton, OH (DAY) 
  • Detroit, MI (DTW) 
  • Elmira, NY (ELM) 
  • Evansville, IN (EVV) 
  • Fort Wayne, IN (FWA) 
  • Harrisburg, PA (MDT) 
  • Hartford, CT (BDL) 
  • Indianapolis, IN (IND) 
  • Ithaca, NY (ITH) 
  • Kansas City, MO (MCI) 
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Montreal, CA (YUL) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Newark, NJ (EWR) 
  • Norfolk, VA (ORF) 
  • Philadelphia, PA (PHL) 
  • Pittsburgh, PA (PIT) 
  • Portland, ME (PWM) 
  • Providence, RI (PVD) 
  • Raleigh, NC (RDU) 
  • Richmond, VA (RIC) 
  • Roanoke, VA (ROA) 
  • Rochester, NY (ROC) 
  • St. Louis, MO (STL) 
  • Syracuse, NY (SYR) 
  • Toronto, CA (YYZ) 
  • Washington D.C. (DCA) 
  • Washington D.C. (IAD) 
  • White Plains, NY (HPN) 
  • Worcester, MA (ORH) 
Read more >

Exception Policies

Southern Plains and Southeast Winter Storm - Bulletin 1
Date(s) of Impacted travel: 2026 January 23 through 2026 January 25
Applicable to tickets issued on or before: 2026 January 21
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Austin, TX (AUS)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas–Fort Worth, TX (DFW)
  • Fayetteville–Springdale, AR (XNA)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville–Spartanburg, SC (GSP)
  • Houston Intercontinental, TX (IAH)
  • Houston Hobby, TX (HOU)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Jacksonville, NC (OAJ)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • Montgomery, AL (MGM)
  • Myrtle Beach, SC (MYR)
  • Nashville, TN (BNA)
  • Oklahoma City, OK (OKC)
  • Raleigh–Durham, NC (RDU)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Springfield, MO (SGF)
  • Tri-Cities, TN (TRI)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
  • Wilmington, NC (ILM)
Read more >

Exception Policies

Winter Weather in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 2026 January 06 through 2026 January 09
Applicable to tickets issued on or before: 2026 January 06
Affected Area(s) to/from/through the following:

Amsterdam, NL (AMS)
Read more >

Exception Policies

Caribbean Airspace Closure - Bulletin 1
Date(s) of Impacted travel: 2026 January 03 through 2026 January 06
Applicable to tickets issued on or before: 2026 January 03
Affected Area(s) to/from/through the following:
  • Antigua, AG (ANU)
  • Aruba, AW (AUA)
  • Bridgetown, BB (BGI)
  • Bonaire, BQ (BON)
  • Curacao, CW (CUR)
  • Grenada, GD (GND)
  • San Juan, PR (SJU)
  • St. Maarten, SX (SXM)
  • St. Croix, VI (STX)
  • St. Thomas, VI (STT)
  • St. Kitts, KN (SKB)
  • St. Vincent, VC (SVD)
  • St. Lucia, LC (UVF)
Read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2025 December 26 through 2025 December 27
Applicable to tickets issued on or before: 2025 December 25
Affected Area(s) to/from/through the following:
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Northeast Weather - Bulletin 1
Date(s) of Impacted travel: 2025 December 19
Applicable to tickets issued on or before: 2025 December 18
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Policy Updates

Updates to Delta's No-Show Policy

Delta requires customers to notify the airline prior to departure if they need to change or cancel their ticket to retain the value of their ticket. If a customer is a no-show and does not notify their travel agent or Delta of a change or cancellation prior to their departure, they will forfeit the value of their ticket.

read more >

Exception Policies

East Coast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2025 December 14
Applicable to tickets issued on or before: 2025 December 13
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Washington, D.C. (DCA)
  • Washington, D.C. (IAD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Portugal Industrial Action - Bulletin 1
Date(s) of Impacted travel: 2025 December 10 through 2025 December 11
Applicable to tickets issued on or before: 2025 December 06
Affected Area(s) to/from/through the following:
  • Lisbon, PT (LIS)
Read more >

Exception Policies

Detroit Connectivity Outage - Bulletin 1
Date(s) of Impacted travel: 2025 December 05 through 2025 December 06
Applicable to tickets issued on or before: 2025 December 05
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
Read more >

Exception Policies

Midwestern Winter Weather - Bulletin 1
Date(s) of Impacted travel: 2025 November 29 through 2025 November 30
Applicable to tickets issued on or before: 2025 November 28
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Bismark, ND (BIS)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Minneapolis, MN (MSP)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Syracuse, NY (SYR)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Williston, ND (XWA)
Read more >

Exception Policies

Seattle Airport Fuel Supply Restrictions – Long-Haul Flights - Bulletin 1
Date(s) of Impacted travel: 2025 November 23 through 2025 November 28
Applicable to tickets issued on or before: 2025 November 23
Affected Area(s) to/from/through the following:
  • International non-stop flights departing from Seattle, WA (SEA) over 6 hours
Read more >

Exception Policies

FAA Directive - Bulletin 4
Date(s) of Impacted travel: 2025 November 07 through 2025 November 16
Applicable to tickets issued on or before: 2025 November 11
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dallas, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Fort Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston-Hobby, TX (HOU)
  • Washington D.C. – Dulles, DC (IAD)
  • Washington D.C. – Reagan (DCA)
  • Houston, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
Read more >

Exception Policies

Montego Bay Infrastructure - Bulletin 3
Date(s) of Impacted travel: 2025 October 25 through 2026 January 31
Applicable to tickets issued on or before: 2025 November 10
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
Read more >

Exception Policies

FAA Directive - Bulletin 3
Date(s) of Impacted travel: 2025 November 07 through 2025 November 14
Applicable to tickets issued on or before: 2025 November 07
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Dallas - Love Field, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Forth Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston - Hobby, TX (HOU)
  • Washington D.C. - Dulles, DC (IAD)
  • Washington D.C. - Reagan (DCA)
  • Houston - Intercontinental, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York - JFK, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis/St. Paul, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
Read more >

Exception Policies

FAA Directive - Bulletin 2
Date(s) of Impacted travel: 2025 November 07 through 2025 November 11
Applicable to tickets issued on or before: 2025 November 07
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Dallas - Love Field, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Forth Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston - Hobby, TX (HOU)
  • Washington D.C. - Dulles, DC (IAD)
  • Washington D.C. - Reagan (DCA)
  • Houston - Intercontinental, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York - JFK, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis/St. Paul, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
Read more >

Exception Policies

FAA Directive - Bulletin 1
Date(s) of Impacted travel: 2025 November 07 through 2025 November 09
Applicable to tickets issued on or before: 2025 November 16
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dallas, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Fort Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston-Hobby, TX (HOU)
  • Washington D.C. – Dulles, DC (IAD)
  • Washington D.C. – Reagan (DCA)
  • Houston, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Tampa, FL (TPA)
Read more >

Exception Policies

Montego Bay Infrastructure - Bulletin 2
Date(s) of Impacted travel: 2025 October 25 through 2025 December 18
Applicable to tickets issued on or before: 2025 November 04
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
Read more >

Exception Policies

Montego Bay Infrastructure - Bulletin 1
Date(s) of Impacted travel: 2025 October 25 through 2025 November 08
Applicable to tickets issued on or before: 2025 October 30
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
Read more >

Exception Policies

Hurricane Melissa - Bulletin 3
Date(s) of Impacted travel: 2025 October 25 through 2025 November 02
Applicable to tickets issued on or before: 2025 October 29
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
  • Bermuda, BM (BDA)
Read more >

Exception Policies

Hurricane Melissa - Bulletin 2
Date(s) of Impacted travel: 2025 October 25 through 2025 November 02
Applicable to tickets issued on or before: 2025 October 27
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
Read more >

Exception Policies

Hurricane Melissa - Bulletin 1
Date(s) of Impacted travel: 2025 October 25 through 2025 October 28
Applicable to tickets issued on or before: 2025 October 24
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
Read more >

Exception Policies

East Coast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 2025 October 12 through 2025 October 13
Applicable to tickets issued on or before: 2025 October 11
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Norfolk, VA (ORF) 
  • White Plains, NY (HPN)
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Exception Policies

Tropical Storm Imelda - Bulletin 1
Date(s) of Impacted travel: 2025 September 30 through 2025 October 01
Applicable to tickets issued on or before: 2025 September 29
Affected Area(s) to/from/through the following:

Bermuda, BM (BDA)
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Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 2025 September 23
Applicable to tickets issued on or before: 2025 September 22
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 2025 September 17
Applicable to tickets issued on or before: 2025 September 15
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS) 
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Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 2025 September 10
Applicable to tickets issued on or before: 2025 September 08
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Hurricane Erin - Bulletin 1
Date(s) of Impacted travel: 2025 August 19 through 2025 August 29
Applicable to tickets issued on or before: 2025 August 19
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 2025 August 13 through 2025 August 14
Applicable to tickets issued on or before: 2025 August 12
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 2025 July 31 through 2025 July 31
Applicable to tickets issued on or before: 2025 July 30
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Inclement Weather - Bulletin 1
Date(s) of Impacted travel: 2025 July 08 through 2025 July 09
Applicable to tickets issued on or before: 2025 July 07
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Severe Weather - Bulletin 1
Date(s) of Impacted travel: 2025 July 01 through 2025 July 01
Applicable to tickets issued on or before: 2025 June 30
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

France Fueler Industrial Action - Bulletin 1
Date(s) of Impacted travel: 2025 June 22
Applicable to tickets issued on or before: 2025 June 20
Affected Area(s) to/from/through the following:
  • Paris, France (CDG)
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Exception Policies

Middle East Unrest - Bulletin 3
Date(s) of Impacted travel: 2025 June 12 through 2025 August 31
Applicable to tickets issued on or before: 2025 June 16
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: 2025 June 12 through 2025 August 31
Applicable to tickets issued on or before: 2025 June 13
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: 2025 June 12 through 2025 June 30
Applicable to tickets issued on or before: 2025 June 12
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

DCA AIRSPACE CLOSURE FLEXIBILITY - BULLETIN 1
Date(s) of Impacted travel: 2025 June 14 through 2025 June 14
Applicable to tickets issued on or before: 2025 June 07
Affected Area(s) to/from/through the following:
  • Washington D.C. - Reagan (DCA)
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Exception Policies

Newark Flexibility - Bulletin 2
Date(s) of Impacted travel: 2025 May 17 through 2025 June 15
Applicable to tickets issued on or before: 2025 May 19
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
Read more >
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