Bereavement Fare – Domestic Travel 更新后的 2023 九月 01日
In the event of a death of an immediate family member, a customer may have to travel at the last minute. Customers may not have the time to qualify for an advance purchase discounted fare. To help our mutual customers, we offer special fares for bereavement travel.
Other lower, more restrictive fares may be available. Other restrictions may apply.
Delta bereavement fares are subject to the following restrictions:
- Tickets under the Bereavement policy are subject to availability and may not be available at time of booking
- Delta’s Bereavement policy provides flexibility to the outbound and/or return portion of your trip by waiving service fees; however, fare differences may still apply
- Lower promotional fares may be available and may serve as a better option in some markets
- Additional guidelines and restrictions may apply
Reservations must be booked and ticketed by Delta Air Lines. Travel agents may contact Delta Reservations for booking, pricing, and program rules.
Applicable Markets
The Bereavement Policy applies for travel:
- On Delta or Delta Connection flights only
- Within the 50 United States
- Between the 50 United States and Canada, Puerto Rico or the U.S. Virgin Islands
For all other international travel, see International Bereavement Travel Policy
Immediate Family Member Definition
The list of
Parent |
Grandchild |
Spouse (Husband/Wife) |
Aunt/Uncle |
Domestic Partner |
Niece/Nephew |
Child (Son/Daughter) |
Military human remains escort |
Sibling (Brother/Sister) |
Clergy presiding over services |
Grandparent |
|
Eligibility
Valid for SkyMiles members who need to travel due to the death of an immediate family member. If the customer is not currently a SkyMiles member, they may immediately join SkyMiles by enrolling via delta.com.
Required Documentation
The following information is required so
- Name of and relationship to the deceased
- Name and phone number of funeral home, hospital, or hospice doctor's name (if applicable)
Ineligible Customers:
- Imminent death, hospitalization, medical emergency, visitation of terminally ill relatives
- Terminally ill customers traveling to a medical facility for treatment
- Routine or emergency surgeries that are not life-threatening
Purchase Requirements
Customers may book a maximum of seven (7) days in advance of travel. Ticketing is required at time of booking. Required documentation is subject to verification.
For domestic travel related to imminent death, please contact Delta Reservations and inquire about Delta's Medical Emergency Fare program.
For international travel related to imminent death or bereavement, please contact Delta Reservations and inquire about Delta's International Bereavement Fare Program.
Minimum/Max Stay
Per published fare rule
Stopover / Open Jaw
- Stopovers are not permitted.
- A single open jaw is permitted only if the published fare rule allows.
- Open returns are not permitted.
- Double Open Jaws and multi-component Circle Trips are not permitted.
Same Day Travel/Standby
- Customers may use Same Day Travel; fee does not apply.
- Customers may use Paid Standby; fee does not apply.
Contact Delta Reservations for assistance.
Upgrades
- Domestic Bereavement Fare Policy fares are eligible for both Medallion Complimentary Upgrades and Complimentary Companion Upgrades and are subject to the applicable terms and conditions of Medallion Upgrades | Delta Air Lines.
Reservation Changes
Contact Delta Reservations for assistance.
Refunds of Tickets issued for Bereavement Policy
Contact Delta Reservations for assistance.
Refund of Previously Ticketed Customers (not tickets issued for Bereavement Policy)
Ticketed customers may receive a refund if death has occurred within 30 days of the scheduled travel date:
- Refund is offered due to death of ticketed customer
- Refund is offered due to death of immediate family member
- Any companion traveling with a customer impacted by the death of a family member would also be eligible for a refund
Travel Companions and immediate family members:
- Full refund of remaining coupons
- Copy of death certificate required
- Mail to Passenger Refunds
