Second Phase of Renovations at LAX Announced
Delta Air Lines and Los Angeles World Airports (LAWA) have formally kicked off the Delta Sky Way at LAX project — Delta's $1.86 billion plan to modernize, upgrade and connect Terminals 2, 3, and the Tom Bradley International Terminal (Terminal B). Construction is expected to begin this fall. The project kick-off follows the LAWA Board of Airport Commissioners' recent approval of the largest tenant improvement award in its history, which cleared the way for the Delta Sky Way at LAX to begin.
Building LA's Premier Airport Experience
Delta and LAWA also released new renderings of the facility, which show the interior and exterior of the shared "headhouse" of Terminals 2 and 3; the interior, secured side of Terminal 3; and the connector between Terminal 3 and Terminal B, among other perspectives.
When completed, the modern facility will offer more security screening capacity with automated security lanes, more gate-area seating, and a world-class concession program in partnership with Westfield Corporation, in addition to all the amenities that Delta's customers have come to expect at LAX, including the Delta ONE at LAX check-in space, new Delta Sky Club; and the integrated in-line baggage system. Other key features and benefits include:
- A 27-gate complex on Terminals 2 and 3 with a secure connection to Terminal B, enabling Delta and its partners to effectively utilize gates there as well.
- Brand new headhouse with centralized lobby, security screening checkpoint, and baggage claim
- Completely reconstructed Terminal 3
- A convenient bridge connecting Terminals 2, 3, and B on the secure side of the airport, as well as a dedicated baggage recheck and security checkpoint for seamless connection of international to domestic transfers, enabling significantly faster connections
- Premium retail and dining lineup
- Convenient and contemporary restroom facilities
- More access to power in the gate areas
- Modern and intuitive signage
- State-of-the-art finishes
- Emergency power generators for better operational recovery
- Connection to the automated people mover, which is expected to be fully operational in 2023
- Airfield efficiency including dual taxi lanes
Premium Amenities, Operational Improvements Highlight Ongoing Enhancements to Terminals 2 and 3
Delta has already made a series of enhancements since its relocation to Terminals 2 and 3 in May 2017. LAWA and Westfield introduced a new retail and dining lineup in Terminal 3 in December 2017. Delta opened an interim Delta ONE at LAX reception in November, an exclusive and personalized check-in experience featuring a reception area and private corridor that takes customers directly to the front of the security checkpoint with easy access to TSA Pre-Check and standard lanes. CLEAR is available at Terminals 2 and 3 at LAX, and customers with a CLEAR membership breeze through airport security with just the touch of a finger or blink of an eye. The airline has also installed new padded seats in the gate areas with seat power coming in summer 2018. Finally, expanded space in Terminal 3 for Delta Sky Club guests will open this summer, nearly doubling the number of available seats.
Delta now operates alongside many of its airline partners, including Aeromexico, Virgin Atlantic and WestJet, at LAX. Later, the secure connector to Terminal B will enable seamless access to additional partners, including Air France-KLM, Alitalia, China Eastern, Korean Air and Virgin Australia.
Operational performance has already significantly improved at LAX. From June 2017-March 2018, the airline improved its on-time performance by 16 points versus the same period a year prior*, driven in part by improved taxi times and more efficient tarmac operations from converting the alleyway between T2 and T3 from single- to dual-lane operations, which allows two planes to proceed through the alleyway at the same time. Total taxi times have reduced by more than 8 minutes.
Customers Encouraged to Check the Fly Delta App, Arrive Early
To prepare for the start of construction this fall, Delta has undertaken a series of enabling projects, including many that are already complete. Later this summer, security screening operations in Terminal 3 will be consolidated to the checkpoint on the lower level of Terminal 3 while construction begins on the mezzanine level. Customers should continue to access the security screening checkpoint from the ticketing level, where airport employees will direct them to their respective screening lanes, including TSA Pre-Check, CLEAR, and SkyPriority.
Customers are encouraged to take the following actions for a more efficient experience during construction:
- Download the Fly Delta App. The Fly Delta App gives customers access to the industry's most innovative airport wayfinding maps, which guides customers with turn-by-turn walking directions to their next gate, a restaurant or even baggage claim.
- Check terminal and gate information prior to arriving at LAX. Delta customers should use the Fly Delta app or delta.com to confirm their bag drop terminal, which could be different from their departure terminal, and reconfirm gate information upon arrival at the airport.
- Arrive early. Delta recommends arriving two hours prior to domestic departures and four hours prior to international departures.
- When in doubt, ask for help. Delta's airport customer service team is always available to answer questions and assist with wayfinding.