Delta gives customers more ways to reclaim the joy of travel
Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.
Consumer confidence and demand for travel are growing as COVID-19 vaccinations accelerate, and Delta is welcoming customers back with new travel experiences – all while enhancing the Delta CareStandard health and safety commitment the airline has become known for during the pandemic.
Delta is launching new digital resources to make travel planning easier, including an interactive map that is searchable by price and destination type; offering SkyMiles Members the ability to earn up to 75 percent more toward Medallion Status on most ticket types, including Award Travel, in a first for the industry; reintroducing onboard snacks and beverages; and extending the validity of all tickets expiring in 2021 – as well as all new tickets purchased this year – through the end of 2022.
MORE AVAILABLE SEATS - TO CHOOSE FROM STARTING MAY 1
Since Delta introduced its middle seat block in April 2020, consumer behavior and vaccination rates have been the baseline for Delta’s decision to remove or extend the block throughout the pandemic.
“While Delta’s decision to block middle seats has given many customers a reason to choose Delta over the past year, the signature hospitality of our employees and the experiences they deliver to customers every day have also deepened their trust in our airline,” said Bastian. “The relationships we’ve built, together with the knowledge that nearly 65 percent of those who flew Delta in 2019 anticipate having at least one dose of the COVID-19 vaccine by May 1, are what’s giving us the assurance to offer customers the ability to choose any seat on our aircraft."
MORE REWARDS - WITH INDUSTRY-FIRST STATUS ACCELERATORS AND MORE TIME TO ENJOY CARD BENEFITS
Delta is making each flight count for more. Starting April 1 through the end of 2021, customers can earn up to 75 percent more toward Medallion Status on most ticket types, including Award Travel – a true industry first. | More
MORE TO ENJOY - WITH REIMAGINED SNACKS AND BEVERAGES, REFRESHED IFE CONTENT AND MORE OPEN DELTA SKY CLUBS
Delta is bringing back customers’ favorite sips and treats – along with some new additions. Starting April 14, Delta’s domestic and select short-haul international flights will feature Coca-Cola beverages, wellness-focused snacks and Tip Top Proper Cocktails*. | More
*21+; Please enjoy responsibly.
MORE DIGITAL TOOLS - AND PLANNING POWER, LESS GUESSWORK FOR EVER-CHANGING TRAVEL LANDSCAPE
As more customers return to travel, Delta is making it easier for customers to understand and explore their options with all-new, easy-to-use travel planning resources on delta.com. The digital Travel Planning Center is a one-stop guide to resources to manage travel restrictions, testing requirements and everything else along the journey. | More
MORE FLEXIBILITY - TO PROTECT YOUR TRAVEL PLANS
Delta is giving customers more time to plan and rebook a trip than any other U.S. airline with a travel credit extension that allows for unmatched flexibility. Tickets normally expire one year after purchase, but Delta is extending the validity of all tickets expiring in 2021, and all tickets purchased in 2021, to now expire Dec. 31, 2022. Additionally, to provide more protection for more tickets, Delta is extending its existing change fee waiver for all Basic Economy tickets purchased through April 30, 2021 – as well as all tickets that originate outside North America. | More
MORE SCIENCE-BACKED HEALTH & SAFETY EFFORTS
People remain at the center of everything we do. Delta’s commitment to the Delta CareStandard and layers of protection throughout the travel journey also continue to include more science-backed health and safety efforts, from rigorous mask requirements to a strict quality assurance program for cleanliness with input from partners at Mayo Clinic, Emory and Reckitt, the makers of Lysol. | More
