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EXCEPTION POLICIES
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Products & Services

Accessible through the Delta Sky Club on Concourse E at Boston Logan International Airport, the 6,700-square-foot exclusive dining lounge will offer guests a one-of-a-kind culinary experience and includes details that pay homage to Boston's maritime heritage.

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Exception Policies

Date(s) of Impacted travel: 18 November 2024 through 21 November 2024
Applicable to tickets issued on or before: 18 November 2024
Affected Area(s) to/from/through the following:
  • Liberia, CR (LIR)
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Exception Policies

Date(s) of Impacted travel: 14 November 2024 through 17 November 2024
Applicable to tickets issued on or before: 14 November 2024
Affected Area(s) to/from/through the following:
  • Belize City, BZ (BZE)
  • San Pedro Sula, HN (SAP)
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News

Enjoy Tailored Experiences Across the Network

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Exception Policies

Date(s) of Impacted travel: 05 November 2024 through 07 November 2024
Applicable to tickets issued on or before: 05 November 2024
Affected Area(s) to/from/through the following:
  • Havana, CU (HAV)
  • Key West, FL (EYW)
  • Montego Bay, JM (MBJ)
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Exception Policies

Date(s) of Impacted travel: 30 October 2024 through 31 October 2024
Applicable to tickets issued on or before: 29 October 2024
Affected Area(s) to/from/through the following:
  • Taipei, Taiwan (TPE)
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Policy Updates

Second only to safety, Delta’s priority is to do right by our customers when delays or cancellations happen.

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Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)

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Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)

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Network Updates

The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula.

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Products & Services

Delta is bringing the premium lounge experience to West Coast customers with the opening of the Delta One Lounge at LAX.

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Products & Services

New cabin design enhances customer experience and showcases the future of flying with Delta.

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Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 24 October 2024
Applicable to tickets issued on or before: 13 October 2024
Affected Area(s) to/from/through the following:
  • Sarasota, FL (SRQ)
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Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 15 October 2024
Applicable to tickets issued on or before: 10 October 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • Orlando, FL (MCO)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 15 October 2024
Applicable to tickets issued on or before: 09 October 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
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Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 10 October 2024
Applicable to tickets issued on or before: 08 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 10 October 2024
Applicable to tickets issued on or before: 07 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2024 through 09 October 2024
Applicable to tickets issued on or before: 06 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
Read more >

Network Updates

Delta and SAS (Scandinavian Airlines System), the flag carrier of Denmark, Norway, and Sweden, have signed a codeshare agreement effective Sept. 25, 2024. This agreement comes as SAS recently joined SkyTeam on Sept. 1.

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Exception Policies

Date(s) of Impacted travel: 28 September 2024 through 31 October 2024
Applicable to tickets issued on or before: 02 October 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Date(s) of Impacted travel: 01 October 2024 through 03 October 2024
Applicable to tickets issued on or before: 30 September 2024
Affected Area(s) to/from/through the following:
  • Taipei, Taiwan (TPE) 
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Exception Policies

Date(s) of Impacted travel: 28 September 2024 through 15 October 2024
Applicable to tickets issued on or before: 30 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Date(s) of Impacted travel: 28 September 2024 through 01 October 2024
Applicable to tickets issued on or before: 29 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
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Exception Policies

Date(s) of Impacted travel: 28 September 2024 through 30 September 2024
Applicable to tickets issued on or before: 28 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
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Exception Policies

Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 26 September 2024
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Cancun, MX (CUN)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Cincinnati, OH (CVG)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Dothan, AL (DHN)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Greensboro, NC (GSO)
  • Greenville/Spartanburg, SC (GSP)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Mobile, AL (MOB)
  • Myrtle Beach, SC (MYR)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tri-Cities, TN (TRI)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Date(s) of Impacted travel: 27 September 2024
Applicable to tickets issued on or before: 25 September 2024
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
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Exception Policies

Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 25 September 2024
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Cancun, MX (CUN)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Dothan, AL (DHN)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Mobile, AL (MOB)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 24 September 2024
Affected Area(s) to/from/through the following:
  • Cancun, MX (CUN)
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Mobile, AL (MOB)
  • Orlando, FL (MCO)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
  • Fort Walton Beach, FL (VPS)
Read more >

Exception Policies

Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 23 September 2024
Affected Area(s) to/from/through the following:
  • Cancun, MX (CUN)
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Mobile, AL (MOB)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • Fort Walton BeaCNch, FL (VPS)
Read more >

Network Updates

Delta is gearing up for an unforgettable summer in 2025.

Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 December 2024
Applicable to tickets issued on or before: 19 September 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 14 September 2024 through 16 September 2024
Applicable to tickets issued on or before: 13 September 2024
Affected Area(s) to/from/through the following:
  • Shanghai, CN (PVG)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 September 2024 through 13 September 2024
Applicable to tickets issued on or before: 11 September 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 September 2024 through 11 September 2024
Applicable to tickets issued on or before: 09 September 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 October 2024
Applicable to tickets issued on or before: 21 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 30 September 2024
Applicable to tickets issued on or before: 19 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV) 
Read more >

Exception Policies

Date(s) of Impacted travel: 18 August 2024 through 19 August 2024
Applicable to tickets issued on or before: 17 August 2024
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Harrisburg, PA (MDT)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 16 August 2024 through 17 August 2024
Applicable to tickets issued on or before: 14 August 2024
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Products & Services

Most transatlantic flights are expected to be in service with free Wi-Fi by the end of the summer.

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Exception Policies

Date(s) of Impacted travel: 15 August 2024 through 16 August 2024
Applicable to tickets issued on or before: 13 August 2024
Affected Area(s) to/from/through the following:
  • Tokyo – Haneda, Japan (HND) 
Read more >

Exception Policies

Date(s) of Impacted travel: 12 August 2024 through 15 August 2024
Applicable to tickets issued on or before: 12 August 2024
Affected Area(s) to/from/through the following:
  • Punta Cana, DO (PUJ)
  • San Juan, PR (SJU)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 August 2024 through 09 August 2024
Applicable to tickets issued on or before: 07 August 2024
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL)
  • Raleigh/Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN) 
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 05 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 05 August 2024 through 07 August 2024
Applicable to tickets issued on or before: 05 August 2024
Affected Area(s) to/from/through the following:
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Columbia, SC (CAE)
  • Hilton Head, SC (HHH)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Wilmington, NC (ILM) 
Read more >

Exception Policies

Date(s) of Impacted travel: 03 August 2024 through 05 August 2024
Applicable to tickets issued on or before: 03 August 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW) 
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD) 
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 31 July 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Network Updates

Delta Air Lines and Riyadh Air, Saudi Arabia's innovative new full-service global carrier, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad range of benefits for customers traveling between North America, the Kingdom of Saudi Arabia and destinations beyond.

Read more >

Exception Policies

Date(s) of Impacted travel: 19 July 2024 through 28 July 2024
Applicable to tickets issued on or before: 23 July 2024
Affected Area(s) to/from/through the following:
  • All DL-Operated flights 
Read more >

Exception Policies

Date(s) of Impacted travel: 19 July 2024 through 23 July 2024
Applicable to tickets issued on or before: 22 July 2024
Affected Area(s) to/from/through the following:

All DL-Operated flights 

Read more >

Exception Policies

Date(s) of Impacted travel: 19 July 2024 through 22 July 2024
Applicable to tickets issued on or before: 21 July 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL- operated flights
Read more >
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