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Delta gives customers more ways to reclaim the joy of travel
Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 23 July 2021 through 25 July 2021
Applicable to tickets issued on or before: 23 July 2021
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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Products & Services

The fleet modifications will give customers more options for seating as Delta rebuilds its global reach in 2021.

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Policy Updates

Effective July 14, 2021, the CDC has instated a temporary suspension for dogs imported from countries that are considered high risk for dog rabies.

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Policy Updates

On July 6, 2021, the U.S. Department of Transportation (“DOT”) issued an order prohibiting the sale of passenger air transportation between the United States and Belarus.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 30 July 2021
Applicable to tickets issued on or before: 14 July 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 06 July 2021 through 07 July 2021
Applicable to tickets issued on or before: 04 July 2021
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Key West, FL (EYW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
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Exception Policies

Date(s) of Impacted travel: 26 June 2021 through 28 June 2021
Applicable to tickets issued on or before: 28 June 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 14 July 2021
Applicable to tickets issued on or before: 24 June 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 30 June 2021
Applicable to tickets issued on or before: 08 June 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 15 June 2021
Applicable to tickets issued on or before: 27 May 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 25 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL 
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Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 13 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL
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News

Delta and Sabre announced a transformative global distribution agreement that will evolve their long-standing partnership and drive change in the travel industry through commercial and technological innovation.

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News

WINiT by the Global Business Travel Association recognized Delta leaders Allison Ausband, Keyra Lynn Johnson, Jennie Ho and Edyth Adedeji among the Top 50 Women in Travel.

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Products & Services

The new Wi-Fi system delivers a reliable and streaming quality connection to everyone onboard – a critical capability for Delta’s vision for the future customer experience.

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Policy Updates

Delta is giving customers more time to plan and rebook their trip. Tickets normally expire one year after purchase, but effective immediately, Delta is extending the validity of all tickets expiring in 2021 and all tickets purchased in 2021 to expire Dec. 31, 2022.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 31 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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News

Delta is offering COVID-tested flights between the U.S. and Italy through 30 June 2021. With the latest travel requirements in mind, this program allows business travellers who have tested negative for coronavirus in the USA and on arrival in Italy to enter Italy without quarantining.

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News

Part 3: Charting a path to a greener future needs everyone on board. That’s why Delta is working with travel partners, like-minded brands, sustainability experts and customers to create partnerships and education opportunities that support the airline’s mission to deliver zero impact aviation.

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News

Part 2: Delta’s vision is zero-impact aviation. As Delta works to solve its largest impact on the environment—carbon dioxide emissions—it plans to invest in innovative solutions, like carbon capture and storage and sustainable aviation fuels (SAF).

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News

Delta Air Lines’ audacious commitment to carbon neutrality from March 2020 onward is coming to fruition with swift impact through immediate actions coupled with long-term investments to combat climate change.

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Policy Updates

Delta is applying its No Show policy to all tickets purchased or reissued on March 31, 2021 and beyond.

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News

Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.

All News >

Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 04 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

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Products & Services

Delta and partner WestJet launched enhanced elite reciprocal loyalty benefits for Delta Medallion members and WestJet Rewards members traveling with either airline.

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Products & Services

Delta is investing in touchless features throughout the travel journey and testing digital seatback menus on select international flights

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Policy Updates

UPDATED: Entry rules for travel to the Netherlands are changing for customers flying through or via Amsterdam. Customers now need to comply with one of two negative test requirements prior to travel. Passengers in transit must present a negative COVID-19 NAAT test result taken at most 72 hours prior to arrival.

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News

Delta is extending it’s COVID-free travel corridor between the U.S. and Italy until June 30, 2021.

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Exception Policies

Date(s) of Impacted travel: 12 March 2021 through 17 March 2021
Applicable to tickets issued on or before: 15 March 2021
Affected Area(s) to/from/through the following:
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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