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Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Blocking Middle Seats
Delta will continue delivering on its industry-leading commitment to provide more space for customers as the only U.S. airline blocking middle seats for flights departing now through March 30, 2021.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 24 January 2021 through 29 January 2021
Applicable to tickets issued on or before: 24 January 2021
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago-O’Hare, IL (ORD)
  • Chicago-Midway, IL (MDW)
  • Des Moines, IA (DSM)
  • Fort Wayne, IN (FWA)
  • Kansas City, MO (MCI)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
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Policy Updates

Delta has proactively issued a fare difference waiver for customers rebooking international tickets purchased on or before Jan. 12. The fare difference will be waived for customers originally scheduled to travel internationally to the U.S. through Feb. 9, if they choose to rebook their travel to begin on or before Jan. 25.

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Policy Updates

Following an order from the CDC, customers will be required to present negative test results when entering the U.S., effective Jan. 26.

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Exception Policies

Date(s) of Impacted travel: 12 January 2021 through 09 February 2021
Applicable to tickets issued on or before: 12 January 2021
Affected Area(s) to/from/through the following:
  • All International Destinations to the United States
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Policy Updates

Effective Jan. 11, Delta will no longer accept emotional support animal bookings on any Delta flight. Customers traveling with trained service dogs will be required to fill out DOT documentation confirming the animal meets training and health qualifications.

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Policy Updates

Due to travel restrictions as a result of the ongoing COVID-19 pandemic, customers who have visited the European Schengen Area, the United Kingdom and the Republic of Ireland during the past 14 days prior travel may not enter or transit the United States. Exceptions apply to U.S. citizen and other individuals who meet specified exceptions.

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Exception Policies

Date(s) of Impacted travel: 16 December 2020 through 17 December 2020
Applicable to tickets issued on or before: 15 December 2020
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – LaGuardia, NY (LGA)
  • New York – Kennedy, NY (JFK)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Roanoke, VA (ROA)
  • Rochester, NY (ROC)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Washington DC – Dulles (IAD)
  • Washington DC – Reagan (DCA)
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News

Delta has launched a COVID-19 testing programme on flights from Atlanta to Rome and, in partnership with KLM, from Atlanta to Amsterdam. The trials exempt eligible customers permitted to travel to Italy and the Netherlands from quarantine on arrival.

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Policy Updates

We are broadly waiving change fees for travel impacted by coronavirus, including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1, 2020 through March 30, 2021.

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Exception Policies

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Products & Services

Some of our processes during boarding, meal service and at other times are being streamlined to enhance the safety of our people and customers.

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News

Delta is partnering with the Centers for Disease Control and Prevention to keep international customers informed of potential COVID-19 exposure through contact tracing. Along with our nine global airline partners, we are working with government agencies, health officials and aviation authorities to offer safer travel at every point in your journey.

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News

Atlanta’s domestic terminal south’s security checkpoint will be the first in the U.S. to be converted to upgraded, high-tech screening lanes, making the world’s busiest airport even more efficient.

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Policy Updates

Delta will continue delivering on its industry-leading commitment to provide more space for customers as the only U.S. airline blocking middle seats for flights departing now through March 30, 2021.

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News

Delta makes planning and booking trips easier with new interactive map on Delta.com that details travel requirement information, showcases where we fly and more.

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News

For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.

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Exception Policies

Date(s) of Impacted travel: 05 November 2020 through 25 November 2020
Applicable to tickets issued on or before: 10 November 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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News

A growing number of independent studies have shown the effectiveness of measures taken by Delta and other U.S. airlines to keep customers and employees safe during the pandemic.

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Exception Policies

Date(s) of Impacted travel: 08 November 2020 through 09 November 2020
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Fort Lauderdale, FL (FLL)
  • Fort Meyers, FL (RSW)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • West Palm Beach, FL (PBI)
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Exception Policies

Date(s) of Impacted travel: 05 November 2020 through 12 November 2020
Applicable to tickets issued on or before: 05 November 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020
Applicable to tickets issued on or before: 28 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020 through 29 October 2020
Applicable to tickets issued on or before: 27 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020 through 29 October 2020
Applicable to tickets issued on or before: 26 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 26 October 2020 through 27 October 2020
Applicable to tickets issued on or before: 25 October 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Date(s) of Impacted travel: 20 October 2020 through 27 October 2020
Applicable to tickets issued on or before: 22 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Date(s) of Impacted travel: 20 October 2020 through 22 October 2020
Applicable to tickets issued on or before: 25 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria 
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News

According to a recent study by Harvard University in the United States, disinfecting aircraft cabins is a key part of a multi-layered public health risk-reduction strategy.

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Exception Policies

Date(s) of Impacted travel: 08 October 2020 through 10 October 2020
Applicable to tickets issued on or before: 06 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Lafayette, LA (LFT)
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: 06 October 2020 through 08 October 2020
Applicable to tickets issued on or before: 06 October 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Date(s) of Impacted travel: 25 February 2020 through 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50, or to/from the U.S. Virgin Islands or Puerto Rico)
All Exception Policies >
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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Waivers
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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