Delta Offers Additional Flexibility for Unused Tickets and Simplifies Process for Travel Agents
Delta extends ability to rebook Corona-impacted travel to include wholly unused tickets purchased between April 1, 2019 and September 30, 2019. In addition Delta, ATPCO and the GDSs have identified a standard solution for travel agencies to use expired DL 006 tickets toward future bookings where validity has been extended due to COVID-19.
EXTENDING ABILITY TO REBOOK CORONAVIRUS-IMPACTED TRAVEL FOR UP TO 2 YEARS
To provide customers with greater flexibility and an expanded timeframe to use previously issued tickets, Delta's current Coronavirus All International and All Domestic Travel Exception Policies permit travel through September 30, 2022.
In addition, previously issued unused tickets that were not booked for travel during the impacted travel dates indicated in the Travel Exception Policies above will also be extended. For wholly unused tickets purchased between April 1, 2019 and September 30, 2019, Delta will extend validity through September 30, 2022.
TRAVEL AGENCY PROCESS TO EXTEND TICKET VALIDITY DUE TO COVID-19 FOR DELTA 006 TICKETS
Delta has listened to your feedback and has been working closely with our partners at ATPCO and the GDSs to identify a standard and easy solution for our travel agency partners to use towards future bookings for expired tickets that have been extended due to COVID-19.
- No further action needs to be taken by our travel agency partners to ensure these tickets remain open for use. Ticket validity for qualifying tickets will be extended to September 30, 2022; all travel must be completed by September 30, 2022.
- Any expired tickets that qualify under one of the above travel exception policies are available to be manually exchanged. An automated solution is expected to be available in early June.
Please click here for additional details on how agents can process Delta 006 tickets with extended ticket validity.