Wi-Fi in volo *  

someone entering a text message from a smartphone

 

Time Well Spent With Wi-Fi

Delta's High-Speed Wi-Fi, powered by Gogo's 2Ku Wi-Fi technology, is delivering next-generation technology that provides consistent, uninterrupted coverage anywhere in the world, including over oceans. Delta has the largest current fleet of Gogo 2Ku aircraft and the largest commitment to 2Ku of any airline in the world. Over the next two years, Delta is set to install over 600 aircraft with High-Speed Wi-Fi for domestic and international flights.

The airline's High-Speed 2Ku Wi-Fi gives customers an at-home experience in flight, including the ability to stream video and use work-related networks, such as VPN, globally. Unlike prior versions of in-flight technology on Delta, customers may now use Wi-Fi from gate to gate on 2Ku-enabled aircraft. To date, the airline has installed 200 aircraft with the improved Wi-Fi technology.  

In-Flight Mobile Messaging

Delta is the first U.S. global carrier* to offer free mobile messaging, providing more customers access to free messaging than any other carrier.

It’s Complimentary

This new, complimentary capability will enable customers to stay fully connected with those on the ground and exchange real time messages in flight with friends, families, colleagues, and clients via iMessage, WhatsApp and Facebook Messenger. The enhancement is part of Delta's multi-billion dollar investment in the customer experience.

Please note: Ensure that the iMessage, WhatsApp and Facebook Messenger apps are downloaded before flight (all are free), and that recipients of the messages have the apps downloaded as well. 

Available on all GoGo-Enabled Two or More Cabin Delta Flights

Free messaging will be available on all Gogo-enabled Delta flights, including all aircraft with two or more cabins. Customers will be able to access free messaging through Delta's Wi-Fi portal page, airborne.gogoinflight.com. Free mobile messaging will be for text use only and does not support the transfer of photo or video files.

A Few Things to Know About Free Messaging on Delta:
  • It’s free. Purchase is not required, and messaging and data charges do not apply.
  • Download apps before takeoff. Free messaging is available on all Delta Wi-Fi enabled flights for use with apps such as iMessage, Facebook Messenger, and WhatsApp on smartphones. 
  • Words and emojis accepted. Sending photos, videos or SMS messages is not supported. On flights where Wi-Fi usage is heavier than normal, sending messages may take slightly longer.

Additional information regarding how to get started with free mobile messaging is available on delta.com.

*U.S. Global Carrier = U.S.-based airlines operating trans-oceanic routes: Delta Air Lines, American Airlines, and United Airlines​

 

10/10/2019

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