TOP OF MIND
Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Studies show Delta CareStandard measures are effective
A growing number of independent studies have shown the effectiveness of measures taken by Delta and other U.S. airlines to keep customers and employees safe during the pandemic.
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NEWS & UPDATES
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Policy Updates

Delta will continue delivering on its industry-leading commitment to provide more space for customers as the only U.S. airline blocking middle seats for flights departing now through March 30, 2021.

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News

Delta makes planning and booking trips easier with new interactive map on Delta.com that details travel requirement information, showcases where we fly and more.

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News

For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.

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Exception Policies

Date(s) of Impacted travel: 05 November 2020 - 25 November 2020
Applicable to tickets issued on or before: 10 November 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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News

A growing number of independent studies have shown the effectiveness of measures taken by Delta and other U.S. airlines to keep customers and employees safe during the pandemic.

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Exception Policies

Date(s) of Impacted travel: 08 November 2020 - 09 November 2020
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Fort Lauderdale, FL (FLL)
  • Fort Meyers, FL (RSW)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • West Palm Beach, FL (PBI)
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Exception Policies

Date(s) of Impacted travel: 05 November 2020 - 12 November 2020
Applicable to tickets issued on or before: 05 November 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020
Applicable to tickets issued on or before: 28 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020 - 29 October 2020
Applicable to tickets issued on or before: 27 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 28 October 2020 - 29 October 2020
Applicable to tickets issued on or before: 26 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 26 October 2020 - 27 October 2020
Applicable to tickets issued on or before: 25 October 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Date(s) of Impacted travel: 20 October 2020 - 27 October 2020
Applicable to tickets issued on or before: 22 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Date(s) of Impacted travel: 20 October 2020 - 22 October 2020
Applicable to tickets issued on or before: 25 October 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria 
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News

According to a recent study by Harvard University in the United States, disinfecting aircraft cabins is a key part of a multi-layered public health risk-reduction strategy.

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Exception Policies

Date(s) of Impacted travel: 08 October 2020 - 10 October 2020
Applicable to tickets issued on or before: 06 October 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Lafayette, LA (LFT)
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: 06 October 2020 - 08 October 2020
Applicable to tickets issued on or before: 06 October 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Date(s) of Impacted travel: 25 February 2020 - 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50, or to/from the U.S. Virgin Islands or Puerto Rico)
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Products & Services

To give customers more time to enjoy their benefits, Delta is extending benefits for some Delta SkyMiles American Express Card Members, Delta Sky Club Memberships and more.

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Products & Services

Delta services are now operating from the brand-new Concourse A at Salt Lake City International (SLC), featuring the newest and largest Delta Sky Club® in the system and a more efficient baggage-handling system.

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Exception Policies

Date(s) of Impacted travel: 21 September 2020
Applicable to tickets issued on or before: 19 September 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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Exception Policies

Date(s) of Impacted travel: 14 September 2020 - 17 September 2020
Applicable to tickets issued on or before: 15 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Montgomery, AL (MGM)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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News

Delta will replace the current filtering systems that pump air into jetbridges and parked aircraft with LEED Platinum MERV14 filters that will result in a 40% reduction in air particles.

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Exception Policies

Date(s) of Impacted travel: 14 September 2020 - 16 September 2020
Applicable to tickets issued on or before: 14 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 14 September 2020 - 16 September 2020
Applicable to tickets issued on or before: 13 September 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  •  New Orleans, LA (MSY)
  •  Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 13 September 2020 - 16 September 2020
Applicable to tickets issued on or before: 12 September 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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News

Delta is rolling out antimicrobial bins in partnership with TSA as part of the Delta CareStandard.

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Exception Policies

Date(s) of Impacted travel: 06 September 2020 - 07 September 2020
Applicable to tickets issued on or before: 05 September 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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News

We're building on our layers of protection by adding hand sanitizer stations to our flights, hands-free features to bathrooms and more.

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News

Delta is offering a close look at the processes and products that provide an industry-leading approach to cleanliness.

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Exception Policies

Date(s) of Impacted travel: 01 March 2020 - 31 March 2021
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
All Exception Policies >
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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Waivers
We know our customers want the value of their tickets to be secure and redeemable for a longer period.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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