Delta Discontinuing 8-Hour Flight Limit for Emotional Support Animals
Effective immediately, Delta is discontinuing its 8-hour flight limit for emotional support animals (ESAs).
The policy change comes on the heels of U.S. Department of Transportation guidance regarding service and support animals. After working with the DOT and cross-divisional business groups, Delta was able to develop a solution to protect the health and safety of those onboard while also allowing ESAs to fly on longer flights.
Following a sharp increase in onboard animal incidents and attacks, Delta instituted its ban on pit bulls in 2018, to protect the airline’s employees, customers and trained service animals. Pit bulls account for less than 5 percent of the overall dog population but 37.5 percent of vicious dog attacks. Understanding this risk, Delta has not come to a solution for allowing pit bulls onboard that satisfies its own rigorous safety requirements.
Delta continuously reviews and enhances its policies and procedures for animals onboard as part of its commitment to customer and employee safety.