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How Delta is complying with the new DOT refund rules
New U.S. DOT guidelines effective as of 28 October 2024.
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Exception Policies

Tropical Depression Nineteen - Bulletin 1
Date(s) of Impacted travel: 14 November 2024 through 17 November 2024
Applicable to tickets issued on or before: 14 November 2024
Affected Area(s) to/from/through the following:
  • Belize City, BZ (BZE)
  • San Pedro Sula, HN (SAP)
Read more >

News

Take Flight in Comfort and Style with Delta Air Lines, Air France, KLM and Virgin Atlantic’s Joint Network

Enjoy Tailored Experiences Across the Network

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Exception Policies

Tropical Storm Rafael - Bulletin 1
Date(s) of Impacted travel: 05 November 2024 through 07 November 2024
Applicable to tickets issued on or before: 05 November 2024
Affected Area(s) to/from/through the following:
  • Havana, CU (HAV)
  • Key West, FL (EYW)
  • Montego Bay, JM (MBJ)
Read more >

Exception Policies

Typhoon Kong-Rey - Bulletin 1
Date(s) of Impacted travel: 30 October 2024 through 31 October 2024
Applicable to tickets issued on or before: 29 October 2024
Affected Area(s) to/from/through the following:
  • Taipei, Taiwan (TPE)
Read more >

Policy Updates

How Delta is complying with the new DOT refund rules

Second only to safety, Delta’s priority is to do right by our customers when delays or cancellations happen.

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Exception Policies

Israel Security Situation - Bulletin 10
Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)
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Exception Policies

Israel Security Situation - Bulletin 10 - Update
Date(s) of Impacted travel: 07 October 2023 through 31 March 2025
Applicable to tickets issued on or before: 15 October 2024
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)
Read more >

Network Updates

Delta signs codeshare agreement with Saudia

The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula.

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Products & Services

Luxe new Delta One Lounge rounds out premium ground experience at LAX

Delta is bringing the premium lounge experience to West Coast customers with the opening of the Delta One Lounge at LAX.

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Products & Services

Delta Unveils New Cabin Interior Across Its Fleet

New cabin design enhances customer experience and showcases the future of flying with Delta.

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Exception Policies

Sarasota Infrastructure - Bulletin 1
Date(s) of Impacted travel: 07 October 2024 through 24 October 2024
Applicable to tickets issued on or before: 13 October 2024
Affected Area(s) to/from/through the following:
  • Sarasota, FL (SRQ)
Read more >

Exception Policies

Hurricane Milton - Tampa Area - Bulletin 2
Date(s) of Impacted travel: 07 October 2024 through 15 October 2024
Applicable to tickets issued on or before: 10 October 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • Orlando, FL (MCO)
Read more >

Exception Policies

Hurricane Milton - Tampa Area - Bulletin 1
Date(s) of Impacted travel: 07 October 2024 through 15 October 2024
Applicable to tickets issued on or before: 09 October 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
Read more >

Exception Policies

Hurricane Milton - Florida - Bulletin 3
Date(s) of Impacted travel: 07 October 2024 through 10 October 2024
Applicable to tickets issued on or before: 08 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Hurricane Milton - Florida - Bulletin 2
Date(s) of Impacted travel: 07 October 2024 through 10 October 2024
Applicable to tickets issued on or before: 07 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
Read more >

Exception Policies

Tropical Storm Milton - Florida - Bulletin 1
Date(s) of Impacted travel: 07 October 2024 through 09 October 2024
Applicable to tickets issued on or before: 06 October 2024
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Orlando, FL (MCO)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
Read more >

Network Updates

Delta signs codeshare agreement with Scandinavian Airlines System

Delta and SAS (Scandinavian Airlines System), the flag carrier of Denmark, Norway, and Sweden, have signed a codeshare agreement effective Sept. 25, 2024. This agreement comes as SAS recently joined SkyTeam on Sept. 1.

Read more >

Exception Policies

Asheville/Valdosta Flooding – Bulletin 4
Date(s) of Impacted travel: 28 September 2024 through 31 October 2024
Applicable to tickets issued on or before: 02 October 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Typhoon Krathon - Bulletin 1
Date(s) of Impacted travel: 01 October 2024 through 03 October 2024
Applicable to tickets issued on or before: 30 September 2024
Affected Area(s) to/from/through the following:
  • Taipei, Taiwan (TPE) 
Read more >

Exception Policies

Asheville/Valdosta Flooding - Bulletin 3
Date(s) of Impacted travel: 28 September 2024 through 15 October 2024
Applicable to tickets issued on or before: 30 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Asheville Flooding - Bulletin 2
Date(s) of Impacted travel: 28 September 2024 through 01 October 2024
Applicable to tickets issued on or before: 29 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
Read more >

Exception Policies

Asheville Flooding - Bulletin 1
Date(s) of Impacted travel: 28 September 2024 through 30 September 2024
Applicable to tickets issued on or before: 28 September 2024
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
Read more >

Exception Policies

Tropical Storm Helene - Bulletin 4
Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 26 September 2024
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Cancun, MX (CUN)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Cincinnati, OH (CVG)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Dothan, AL (DHN)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Greensboro, NC (GSO)
  • Greenville/Spartanburg, SC (GSP)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Mobile, AL (MOB)
  • Myrtle Beach, SC (MYR)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tri-Cities, TN (TRI)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Tropical Storm Helene - Atlanta - Bulletin 1
Date(s) of Impacted travel: 27 September 2024
Applicable to tickets issued on or before: 25 September 2024
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
Read more >

Exception Policies

Tropical Storm Helene – Bulletin 3
Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 25 September 2024
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Cancun, MX (CUN)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Dothan, AL (DHN)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Mobile, AL (MOB)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
Read more >

Exception Policies

Tropical Storm Helene - Bulletin 2
Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 24 September 2024
Affected Area(s) to/from/through the following:
  • Cancun, MX (CUN)
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Mobile, AL (MOB)
  • Orlando, FL (MCO)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Tulum, MX (TQO)
  • Valdosta, GA (VLD)
  • Fort Walton Beach, FL (VPS)
Read more >

Exception Policies

Tropical Storm Helene - Bulletin 1
Date(s) of Impacted travel: 25 September 2024 through 27 September 2024
Applicable to tickets issued on or before: 23 September 2024
Affected Area(s) to/from/through the following:
  • Cancun, MX (CUN)
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Havana, CU (HAV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Mobile, AL (MOB)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • Fort Walton BeaCNch, FL (VPS)
Read more >

Network Updates

Delta to fly its largest-ever trans-Atlantic summer schedule

Delta is gearing up for an unforgettable summer in 2025.

Read more >

News

Delta Air Lines and Virgin Atlantic Airways mark 10 years of partnership success

The partnership has delivered an array of benefits to nearly 40M customers who have travelled across the Atlantic.

Read more >

Exception Policies

Israel Security Situation - Bulletin 9
Date(s) of Impacted travel: 07 October 2023 through 31 December 2024
Applicable to tickets issued on or before: 19 September 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

News

Delta named Official Airline Partner of Birmingham City Football Club

By partnering with Birmingham City Football Club, Delta will expand its portfolio into the U.K., further connecting the world and our customers through the shared passion of sport and competition.

Read more >

Exception Policies

Typhoon Bebinca - Bulletin 1
Date(s) of Impacted travel: 14 September 2024 through 16 September 2024
Applicable to tickets issued on or before: 13 September 2024
Affected Area(s) to/from/through the following:
  • Shanghai, CN (PVG)
Read more >

Exception Policies

Tropical Storm Francine - Bulletin 2
Date(s) of Impacted travel: 10 September 2024 through 13 September 2024
Applicable to tickets issued on or before: 11 September 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
Read more >

Exception Policies

Tropical Storm Francine - Bulletin 1
Date(s) of Impacted travel: 10 September 2024 through 11 September 2024
Applicable to tickets issued on or before: 09 September 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
Read more >

Exception Policies

Israel Security Situation - Bulletin 8
Date(s) of Impacted travel: 07 October 2023 through 31 October 2024
Applicable to tickets issued on or before: 21 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Israel Security Situation - Bulletin 7
Date(s) of Impacted travel: 07 October 2023 through 30 September 2024
Applicable to tickets issued on or before: 19 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV) 
Read more >

Exception Policies

East Coast Severe Weather - Bulletin 1
Date(s) of Impacted travel: 18 August 2024 through 19 August 2024
Applicable to tickets issued on or before: 17 August 2024
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Harrisburg, PA (MDT)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Hurricane Ernesto- Bulletin 1
Date(s) of Impacted travel: 16 August 2024 through 17 August 2024
Applicable to tickets issued on or before: 14 August 2024
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Products & Services

Delta takes fast, free Wi-Fi international

Most transatlantic flights are expected to be in service with free Wi-Fi by the end of the summer.

Read more >

Exception Policies

Typhoon Ampil - Bulletin 1
Date(s) of Impacted travel: 15 August 2024 through 16 August 2024
Applicable to tickets issued on or before: 13 August 2024
Affected Area(s) to/from/through the following:
  • Tokyo – Haneda, Japan (HND) 
Read more >

Exception Policies

Tropical Storm Ernesto - Bulletin 1
Date(s) of Impacted travel: 12 August 2024 through 15 August 2024
Applicable to tickets issued on or before: 12 August 2024
Affected Area(s) to/from/through the following:
  • Punta Cana, DO (PUJ)
  • San Juan, PR (SJU)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
Read more >

Exception Policies

Tropical Storm Debby - East Coast U.S. - Bulletin 1
Date(s) of Impacted travel: 07 August 2024 through 09 August 2024
Applicable to tickets issued on or before: 07 August 2024
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL)
  • Raleigh/Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN) 
Read more >

Exception Policies

Israel Security Situation - Bulletin 6
Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 05 August 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Tropical Storm Debby - Southeast U.S. - Bulletin 1
Date(s) of Impacted travel: 05 August 2024 through 07 August 2024
Applicable to tickets issued on or before: 05 August 2024
Affected Area(s) to/from/through the following:
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Columbia, SC (CAE)
  • Hilton Head, SC (HHH)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Wilmington, NC (ILM) 
Read more >

Exception Policies

Tropical Depression Four - Bulletin 1
Date(s) of Impacted travel: 03 August 2024 through 05 August 2024
Applicable to tickets issued on or before: 03 August 2024
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW) 
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD) 
Read more >

Exception Policies

Israel Security Situation - Bulletin 5
Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 31 July 2024
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Network Updates

Delta, Riyadh Air sign strategic agreement

Delta Air Lines and Riyadh Air, Saudi Arabia's innovative new full-service global carrier, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad range of benefits for customers traveling between North America, the Kingdom of Saudi Arabia and destinations beyond.

Read more >

Exception Policies

Technology Outage - Delta Systemwide Travel - Bulletin 6
Date(s) of Impacted travel: 19 July 2024 through 28 July 2024
Applicable to tickets issued on or before: 23 July 2024
Affected Area(s) to/from/through the following:
  • All DL-Operated flights 
Read more >

Exception Policies

Technology Outage - Delta Systemwide Travel - Bulletin 5
Date(s) of Impacted travel: 19 July 2024 through 23 July 2024
Applicable to tickets issued on or before: 22 July 2024
Affected Area(s) to/from/through the following:

All DL-Operated flights 
Read more >

Exception Policies

Technology Outage - Delta Systemwide Travel - Bulletin 4
Date(s) of Impacted travel: 19 July 2024 through 22 July 2024
Applicable to tickets issued on or before: 21 July 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL- operated flights
Read more >
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