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Exception Policies

Date(s) of Impacted travel: 20 February 2019
Applicable to tickets issued on or before: 19 February 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
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Policy Updates

Effective immediately, any changes to a ticket when using SDT will result in the ticket being revalidated instead of being reissued by Delta.

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Exception Policies

Date(s) of Impacted travel: 11 February 2019 - 22 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
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Products & Services

As part of an ongoing effort to offer international customers a full menu of Delta fare products, we are reintroducing Delta Comfort+ fares for itineraries that originate in the U.K..

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Exception Policies

Date(s) of Impacted travel: 11 February 2019 - 12 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Chicago O’Hare, IL (ORD)
  • Detroit, MI (DTW)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Flint, MI (FNT)
  • Grand Forks, ND (GFK)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria. IL (PIA)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
  • Cleveland, OH (CLE)
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Exception Policies

Date(s) of Impacted travel: 11 February 2019 - 15 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 11 February 2019 - 12 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Detroit, MI (DTW)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Flint, MI (FNT)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria. IL (PIA)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
  • Cleveland, OH (CLE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 09 February 2019 - 13 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 12 February 2019 - 13 February 2019
Applicable to tickets issued on or before: 10 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Manchester, NH (MHT)
  • Montreal, QC Canada (YUL)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Ottawa, ON Canada (YOW)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester, NY (ROC)
  • Scranton, PA (AVP)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Toronto, ON Canada (YYZ)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 12 February 2019
Applicable to tickets issued on or before: 10 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • Manchester, NH (MHT)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 08 February 2019 - 11 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 09 February 2019
Applicable to tickets issued on or before: 09 February 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: 08 February 2019 - 09 February 2019
Applicable to tickets issued on or before: 08 February 2019
Affected Area(s) to/from/through the following:
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Exception Policies

Date(s) of Impacted travel: 13 February 2019
Applicable to tickets issued on or before: 08 February 2019
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
  • Brussels, Belgium-Midi Station (ZYR)
  • Antwerp, Belgium-Central Station (ZWE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 08 February 2019 - 09 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 07 February 2019 - 08 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Des Moines, IA (DSM)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Pellston, MI (PLN)
  • Rapid City, SD (RAP)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Sault Ste. Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 06 February 2019 - 07 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • Manchester, NH (MHT)
  • Montreal, QC Canada (YUL)
  • Ottawa, ON Canada (YOW)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • Toronto, ON Canada (YYZ)
All Exception Policies >

Products & Services

Delta is bringing simplicity to the boarding experience for its global customers. Boarding zones for Delta flights worldwide have been renamed to reflect the branded fare purchased, while still prioritizing customer loyalty.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: 05 February 2019 - 06 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Flint, MI (FNT)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria, IL (PIA)
  • Rhinelander, WI (RHI)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
All Exception Policies >

News

To help your customers connect in Atlanta with ease, download our handy ‘how to’ guide for Atlanta.

All News >

Exception Policies

Date(s) of Impacted travel: 05 February 2019 - 06 February 2019
Applicable to tickets issued on or before: 04 February 2019
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Pellston, MI (PLN)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
All Exception Policies >

News

It’s been five years since Delta Air Lines and Virgin Atlantic set out to be transatlantic partners. Since the partnership started in January 2014, we’ve made huge strides in upgrading the customer experience making travel seamless every step of the way.

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Exception Policies

Date(s) of Impacted travel: 03 February 2019
Applicable to tickets issued on or before: 03 February 2019
Affected Area(s) to/from/through the following:
  • Munich, Germany (MUC)
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Exception Policies

Date(s) of Impacted travel: 02 February 2019
Applicable to tickets issued on or before: 02 February 2019
Affected Area(s) to/from/through the following:

Amsterdam, Netherlands (AMS)

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Exception Policies

Date(s) of Impacted travel: 03 February 2019 - 04 February 2019
Applicable to tickets issued on or before: 01 February 2019
Affected Area(s) to/from/through the following:
  • Minneapolis/St. Paul, MN (MSP)
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Exception Policies

Date(s) of Impacted travel: 31 January 2019 - 01 February 2019
Applicable to tickets issued on or before: 31 January 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Products & Services

Delta and Virgin Atlantic are adding greater convenience to the airport experience with 18 new self-service bag-drop units at London Heathrow’s Terminal 3.

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Exception Policies

Date(s) of Impacted travel: 30 January 2019
Applicable to tickets issued on or before: 29 January 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 29 January 2019 - 30 January 2019
Applicable to tickets issued on or before: 28 January 2019
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
  • Paris – Orly Field, FR (ORY)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 29 January 2019 - 30 January 2019
Applicable to tickets issued on or before: 27 January 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Bangor, ME (BGR)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Cleveland, OH (CLE)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • Manchester, NH (MHT)
  • Montreal, QC,  Canada (YUL)
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Ottawa, ON, Canada (YOW)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Rochester, NY (ROC)
  • Scranton, PA (AVP)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Toronto, ON, Canada (YYZ)
  • White Plains, NY (HPN)
All Exception Policies >
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Travel Enhancements

REAL TIME BAG TRACKING
Delta’s focus on innovation has moved up a gear with the roll out of a new industry-leading service which allows customers to keep track of their checked bags via their mobile phones.
LEARN MORE  >
 
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