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Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Delta and Virgin Atlantic to return to Heathrow Terminal 3
Delta and Virgin Atlantic are returning to their home in Terminal 3, which has been closed for over a year due to the COVID-19 pandemic. The airlines are looking forward to safely welcoming customers back onto their home turf.
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NEWS & UPDATES
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News

Reopening of unrestricted travel will boost economy and employment and reunite friends and families

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News

Delta triumphed at the Business Travel Awards taking home the Travel Partner of the Year – Global Airline accolade in recognition of our commitment to the health and safety of our customers during the pandemic.

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Exception Policies

Date(s) of Impacted travel: 14 September 2021 through 15 September 2021
Applicable to tickets issued on or before: 13 September 2021
Affected Area(s) to/from/through the following:
  • Houston – Intercontinental, TX (IAH)
  • Houston – Hobby, TX (HOU)
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Exception Policies

Date(s) of Impacted travel: 02 September 2021 through 12 September 2021
Applicable to tickets issued on or before: 02 September 2021
Affected Area(s) to/from/through the following:
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: 02 September 2021 through 03 September 2021
Applicable to tickets issued on or before: 02 September 2021
Affected Area(s) to/from/through the following:
  • Newark, NJ (EWR)
  • New York, NY – John F Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 29 August 2021 through 03 September 2021
Applicable to tickets issued on or before: 30 August 2021
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Columbus, MS (GTR)
  • Gulfport/Biloxi, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: 06 August 2021 through 30 September 2021
Applicable to tickets issued on or before: 27 August 2021
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
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Exception Policies

Date(s) of Impacted travel: 29 August 2021 through 31 August 2021
Applicable to tickets issued on or before: 27 August 2021
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Columbus, MS (GTR)
  • Gulfport/Biloxi, MS (GPT)
  • Jackson, MS (JAN)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: 23 August 2021 through 25 August 2021
Applicable to tickets issued on or before: 28 August 2021
Affected Area(s) to/from/through the following:
  • Reno, NV (RNO)
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Exception Policies

Date(s) of Impacted travel: 22 August 2021 through 23 August 2021
Applicable to tickets issued on or before: 20 August 2021
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Hartford/Springfield, MA (BDL)
  • Martha’s Vineyard, MA (MVY)
  • Nantucket, MA (ACK)
  • Newark, NJ (EWR)
  • New York, NY – John F Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 18 August 2021 through 19 August 2021
Applicable to tickets issued on or before: 17 August 2021
Affected Area(s) to/from/through the following:
  • Cancun, MX (CUN)
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Exception Policies

Date(s) of Impacted travel: 16 August 2021 through 17 August 2021
Applicable to tickets issued on or before: 15 August 2021
Affected Area(s) to/from/through the following:
  • Dothan, AL (DHN)
  • Fort Walton Beach, FL (VPS)
  • Montgomery, AL (MGM)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: 16 August 2021
Applicable to tickets issued on or before: 14 August 2021
Affected Area(s) to/from/through the following:
  • Punta Cana, Dominican Republic (PUJ)
  • Santiago, Dominican Republic (STI)
  • Santo Domingo, Dominican Republic (SDQ)
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Exception Policies

Date(s) of Impacted travel: 15 August 2021
Applicable to tickets issued on or before: 14 August 2021
Affected Area(s) to/from/through the following:
  • San Juan, Puerto Rico (SJU)
  • St Croix, Virgin Islands (STX)
  • St Maarten, St Maarten (SXM)
  • St Thomas, Virgin Islands (STT)
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Exception Policies

Date(s) of Impacted travel: 14 August 2021 through 15 August 2021
Applicable to tickets issued on or before: 12 August 2021
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Key West, FL (EYW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
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Products & Services

Increased choice and convenient travel options between Amsterdam and Belgium through a partnership with Thalys high-speed trains, providing fast and seamless train service from airport to city center destinations.

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Exception Policies

Date(s) of Impacted travel: 06 August 2021 through 31 August 2021
Applicable to tickets issued on or before: 06 August 2021
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
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Products & Services

Delta SkyMiles Medallion Members will be able to enjoy their Status through Jan. 31, 2023, in addition to other extensions designed to give the airline’s most loyal customers more flexibility as travel resumes.

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Exception Policies

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Exception Policies

Date(s) of Impacted travel: 23 July 2021 through 25 July 2021
Applicable to tickets issued on or before: 23 July 2021
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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Products & Services

The fleet modifications will give customers more options for seating as Delta rebuilds its global reach in 2021.

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News

Delta has been announced as a finalist this year’s Business Travel Europe 2021 awards in the Travel Partner of the Year – Global Airline and Achievement in Environmental Sustainability categories.

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Policy Updates

Effective July 14, 2021, the CDC has instated a temporary suspension for dogs imported from countries that are considered high risk for dog rabies.

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Policy Updates

On July 6, 2021, the U.S. Department of Transportation (“DOT”) issued an order prohibiting the sale of passenger air transportation between the United States and Belarus.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 30 July 2021
Applicable to tickets issued on or before: 14 July 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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News

Delta and Virgin Atlantic are returning to their home in Terminal 3, which has been closed for over a year due to the COVID-19 pandemic. The airlines are looking forward to safely welcoming customers back onto their home turf.

All News >

Exception Policies

Date(s) of Impacted travel: 06 July 2021 through 07 July 2021
Applicable to tickets issued on or before: 04 July 2021
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Key West, FL (EYW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
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Exception Policies

Date(s) of Impacted travel: 26 June 2021 through 28 June 2021
Applicable to tickets issued on or before: 28 June 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 14 July 2021
Applicable to tickets issued on or before: 24 June 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Products & Services

FlyReady assists customers in scheduling a COVID-19 test that meets destination requirements, automatically verifies their test results and confirms the traveler meets the necessary testing requirements in place at their destination.

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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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Waivers
We know our customers want the value of their tickets to be secure and redeemable for a longer period.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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