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Closing the Gap
With a focus on providing global customers with a consistent and seamless experience when they travel between Delta and its partners, we’re finding, industry-leading ways to remove gaps in technology, policy and processes.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 14 October 2019 - 15 October 2019
Applicable to tickets issued on or before: 14 October 2019
Affected Area(s) to/from/through the following:
  • Barcelona, ES (BCN)
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News

Voting closes today for this year’s Selling Travel Awards but there’s still time to vote for Delta. Here are a few good reasons to cast your vote for us.

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Exception Policies

Date(s) of Impacted travel: 11 October 2019 - 13 October 2019
Applicable to tickets issued on or before: 11 October 2019
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Long Beach, CA (LGB)
  • Orange County, CA (SNA)
  • Ontario, CA (ONT)
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News

As Boston's fastest-growing global carrier, Delta offers more flights across the Atlantic than any other airline, and in 2020 customers will have more choices than ever before with four new flights.

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Exception Policies

Date(s) of Impacted travel: 10 October 2019 - 17 October 2019
Applicable to tickets issued on or before: 10 October 2019
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
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Exception Policies

Date(s) of Impacted travel: 10 October 2019 - 11 October 2019
Applicable to tickets issued on or before: 09 October 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Minot, ND (MOT)
  • Rapid City, SD (RAP)
  • Williston, ND (XWA)
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News

Delta and LATAM Airlines Group have entered into a strategic partnership, combining the strength of the leading airlines in North and Latin America for the first time.

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Exception Policies

Date(s) of Impacted travel: 09 October 2019 - 13 October 2019
Applicable to tickets issued on or before: 08 October 2019
Affected Area(s) to/from/through the following:
  • Kansai, JP (KIX)
  • Nagoya, JP (NGO)
  • Tokyo -Haneda, JP (HND)
  • Tokyo -Narita, JP (NRT)
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Exception Policies

Date(s) of Impacted travel: 04 October 2019 - 05 October 2019
Applicable to tickets issued on or before: 04 October 2019
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
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News

Effective immediately, Delta is discontinuing its 8-hour flight limit for emotional support animals (ESAs).

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Products & Services

Customers flying from Heathrow to New York-JFK have a brand-new luxurious experience waiting for them on board our partner Virgin Atlantic’s new A350-100.

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News

As part of Delta’s ongoing commitment to sustainability, the airline has invested $2 million for a feasibility study of a biofuel production facility in partnership with Northwest Advanced Bio-fuels, LLC (NWABF).

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Exception Policies

Date(s) of Impacted travel: 30 September 2019 - 01 October 2019
Applicable to tickets issued on or before: 30 September 2019
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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News

With a focus on providing global customers with a consistent and seamless experience when they travel between Delta and its partners, we’re finding, industry-leading ways to remove gaps in technology, policy and processes.

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Exception Policies

Date(s) of Impacted travel: 22 September 2019 - 25 September 2019
Applicable to tickets issued on or before: 22 September 2019
Affected Area(s) to/from/through the following:
  • San Juan, PR (SJU)
  • St. Thomas, VI (STT)
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Exception Policies

Date(s) of Impacted travel: 24 September 2019
Applicable to tickets issued on or before: 21 September 2019
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Date(s) of Impacted travel: 17 September 2019 - 20 September 2019
Applicable to tickets issued on or before: 19 September 2019
Affected Area(s) to/from/through the following:
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby ,TX (HOU)
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Exception Policies

Date(s) of Impacted travel: 18 September 2019 - 21 September 2019
Applicable to tickets issued on or before: 18 September 2019
Affected Area(s) to/from/through the following:
  • Los Cabos, MX (SJD)
  • Puerto Vallarta, MX (PVR)
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Exception Policies

Date(s) of Impacted travel: 17 September 2019 - 19 September 2019
Applicable to tickets issued on or before: 17 September 2019
Affected Area(s) to/from/through the following:
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
All Exception Policies >

News

Delta has advanced its position as the industry leader in biometric technology, expanding to four new markets in less than a year.

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Exception Policies

Date(s) of Impacted travel: 16 September 2019 - 19 September 2019
Applicable to tickets issued on or before: 16 September 2019
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Date(s) of Impacted travel: 09 September 2019 - 26 September 2019
Applicable to tickets issued on or before: 26 September 2019
Affected Area(s) to/from/through the following:
  • San Francisco, CA (SFO)
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Exception Policies

Date(s) of Impacted travel: 09 September 2019 - 10 September 2019
Applicable to tickets issued on or before: 09 September 2019
Affected Area(s) to/from/through the following:
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Exception Policies

Date(s) of Impacted travel: 22 September 2019 - 15 December 2019
Applicable to tickets issued on or before: 06 September 2019
Affected Area(s) to/from/through the following:
  • Marsh Harbour, BS (MHH)
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Exception Policies

Date(s) of Impacted travel: 08 September 2019
Applicable to tickets issued on or before: 06 September 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

News

During the month of September, Delta One customers will receive a free pair of Bombas dress socks in their in-flight amenity kits — and with each pair given on board, another will be donated on the ground.

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Exception Policies

Date(s) of Impacted travel: 06 September 2019 - 07 September 2019
Applicable to tickets issued on or before: 04 September 2019
Affected Area(s) to/from/through the following:
  • Seoul, KR (ICN)
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Exception Policies

Date(s) of Impacted travel: 06 September 2019 - 07 September 2019
Applicable to tickets issued on or before: 04 September 2019
Affected Area(s) to/from/through the following:
  • Newport News, VA (PHF)
  • Norfolk, VA (ORF)
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Exception Policies

Date(s) of Impacted travel: 01 September 2019 - 21 September 2019
Applicable to tickets issued on or before: 03 September 2019
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbor, BS (MHH)
  • Nassau, BS (NAS)
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Exception Policies

Date(s) of Impacted travel: 04 September 2019
Applicable to tickets issued on or before: 02 September 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >
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Travel Enhancements
Economy Travel Reinvented
Welcome cocktails, hot towel service, bistro-style dining: Delta to debut wholly reinvented international Main Cabin experience.
Delta Air Lines will offer improved cabin experiences for customers starting this fall through the launch of its new business class seat offering more comfort and privacy, plus the expansion of its international premium economy cabin, Delta Premium Select to new markets in Europe and South America.

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BlueBiz
DELTA, AIR FRANCE, KLM business travel rewards program designed exclusively for businesses where company´s employees can earn Blue Credits.
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