NEWS & UPDATES

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Network Updates

Strengthens Scotland-U.S. network in partnership with Virgin Atlantic Delta has launched its new nonstop service from Glasgow to New York-JFK, offering greater travel choice between Scotland and the U.S. Operated daily throughout the summer, the airline’s first-ever Glasgow route will provide convenient connections to more than 60 destinations throughout the U.S. and beyond via Delta’s New York hub.

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Network Updates

Delta is launching a new nonstop route from London Heathrow to Portland in the beautiful state of Oregon on Friday, May 26, opening up a unique destination on the West Coast for U.K. visitors this summer. Delta will be the only airline to fly nonstop between the U.K. and Portland and the service will operate four times a week on Mondays, Wednesdays, Fridays and Saturdays throughout the summer season.

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Products & Services

Delta is expanding Delta Comfort+ fares to more markets, making it easier to shop and buy Delta's menu of products.

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Network Updates

Customers wanting to explore the United States this summer can fly from three new European cities served nonstop by Delta to New York-JFK. The new flights from Glasgow, Scotland; Lisbon, Portugal; and Berlin, Germany are all effective May 25, 2017.

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Network Updates

Delta Air Lines (NYSE: DAL) and Grupo Aeroméxico, S.A.B. de C.V. (Mexico: AEROMEX.MX) are creating more options and expanded service for travelers flying between the U.S. and Mexico as they strengthen their historic partnership. This fall, subject to government approval, the airlines will launch five flights in new markets,; add frequency in four markets; and upgrade aircrafts in two markets.

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Exception Policies

Dates of Impacted Travel: May 25, 2017
Applicable to tickets issued on or before: May 24, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
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News

Delta customers, including those who purchased tickets via travel agents, can now purchase premium products like Delta Comfort+ and First Class as an add-on purchase for all or part of their journey to further customize their upcoming travel experience. And, customers can use a different method of payment than used for the original ticket purchase to do so.

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Exception Policies

Dates of Impacted Travel: May 22, 2017
Applicable to tickets issued on or before: May 20, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
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Policy Updates

Travel agency partners in Belgium, France, Luxembourg, The Netherlands, Spain and Switzerland who use the Amadeus GDS are now able to sell Delta Comfort+ on Delta flights worldwide.

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News

After just three nights of intense of work, Delta successfully completed the most challenging terminal move in commercial aviation history – shifting its hub operations from Los Angeles International Airport’s Terminals 5 and 6 to 2 and 3.

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Policy Updates

Effective for travel and tickets issued on/after May 16th, 2017, Delta will no longer charge the second checked bag fee for travel from the United States, Canada, and Mexico to India.

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Exception Policies

Dates of Impacted Travel: May 13, 2017
Applicable to tickets issued on or before: May 12, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY - LaGuardia (LGA) • Newark, NJ (EWR) • White Plains, NY (HPN)
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News

Delta Air Lines’ relocation to Terminals 2 and 3 from Terminals 5 and 6 at Los Angeles International Airport begins the evening of Friday, May 12, and is expected to be complete in the early morning hours of Wednesday, May 17. When complete, Delta and Los Angeles World Airports (LAWA) will have orchestrated one of the largest terminal moves in the history of commercial aviation. Customers traveling during the move should plan ahead.

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Products & Services

The fastest way to travel between Manhattan and New York's John F. Kennedy International Airport just became even easier for Delta customers.

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Network Updates

Customers flying on Delta’s transatlantic flights to Boston will benefit from greater connectivity and new destinations as the airline adds new nonstop services to cities across the U.S. and beyond.

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News

Delta Air Lines and Aeromexico are pleased to announce another milestone in our cooperation, an evolution in our collaboration and expansion of our network supporting you as you drive your business forward.

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Exception Policies

Dates of Impacted Travel: May 05, 2017 through May 06, 2017
Applicable to tickets issued on or before: May 05, 2017
Affected Area(s) to/from/through the following: • Charleston, WV – (CRW)
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Exception Policies

Dates of Impacted Travel: May 05, 2017
Applicable to tickets issued on or before: May 03, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: May 04, 2017
Applicable to tickets issued on or before: May 07, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL)
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Exception Policies

Dates of Impacted Travel: May 01, 2017
Applicable to tickets issued on or before: May 01, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: April 28, 2017
Applicable to tickets issued on or before: April 27, 2017
Affected Area(s) to/from/through the following: Rio de Janeiro, Brazil (GIG) São Paulo, Brazil (GRU)
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Products & Services

Delta is serving up springtime flavours on its transatlantic flights, as part of the airline’s effort to offer customers seasonally-inspired menus.

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News

Delta Air Lines has partnered with the British Red Cross to fund the charity’s first out-of-hours emergency call center. The facility will create up to six new jobs and could help more than 3,000 people each year.

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Policy Updates

To better serve our joint customers, Delta is reminding travel agents to enter a contact email address in all reservations. This enables the airline’s automated system, Delta Messenger, to notify customers of flight delays and cancellations due to an Irregular Operations (IROP) event for any ticketed PNR with a Delta segment.

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Network Updates

Delta plans to expand its service between Miami and Havana, Cuba, offering an additional daily nonstop flight between the cities. Pending regulatory approval from the U.S. Department of Transportation, Delta would begin operating this additional frequency by Dec. 15, 2017.

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Products & Services

Whether you’re catching up on email or binge watching your favorite shows, getting online from takeoff to touchdown has never been easier thanks to Delta’s expansion of High-Speed Wi-Fi, powered by Gogo 2Ku’s industry-leading in-flight Wi-Fi technology. The airline recently updated its 100th aircraft with the improved Wi-Fi technology.

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News

ta is one of the first brands to be included in Apple’s “sticker” feature, giving customers a new way to connect with the airline.

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 25, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: • Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 21, 2017
Applicable to tickets issued on or before: April 25, 2017
Affected Area(s) to/from/through the following: • Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 Through April 20, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 07, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL) Boston, MA (BOS) Cincinnati, OH (CVG) Detroit, MI (DTW) Los Angeles, CA (LAX) Minneapolis, MN (MSP) New York, NY - Kennedy (JFK) New York, NY - LaGuardia (LGA) Salt Lake City, UT (SLC) Seattle, WA (SEA)
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Exception Policies

Dates of Impacted Travel: April 07, 2017 through April 09, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Stockholm, Sweden (ARN)
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News

Delta teams are working around the clock to get customers safely to their destinations while bringing our operation back to normal following Wednesday’s record series of severe thunderstorms that resulted in a nearly all-day ground stop in Atlanta — Delta’s largest and busiest hub.

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Exception Policies

Dates of Impacted Travel: April 06, 2017
Applicable to tickets issued on or before: April 06, 2017
Affected Area(s) to/from/through the following: • Albany, NY (ALB)• Allentown, PA (ABE) • Baltimore, MD (BWI) • Binghamton, NY (BGM) • Boston, MA (BOS) • Elmira, NY (ELM) • Hartford, CT (BDL) • Ithaca, NY (ITH) • Manchester, NH (MHT) • New York, NY – Kennedy (JFK) • New York, NY – LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • Philadelphia, PA (PHL)• Providence, RI (PVD) • Scranton, PA (AVP) • State College, PA (SCE) • Washington, DC –Dulles (IAD) • Washington, DC –Reagan (DCA) • White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 10, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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News

Delta is offering Australia-bound customers five weekly nonstop codeshare flights between Los Angeles (LAX) and Melbourne (MEL) on Virgin Australia’s new route that launched April 4, 2017.

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Exception Policies

Dates of Impacted Travel: April 07, 2017
Applicable to tickets issued on or before: April 05, 2017
Affected Area(s) to/from/through the following: All HOP! Cabin, Crew, and Ground staff Industrial Action
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 10, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Policy Updates

Delta updates its baggage policies for travel between the U.S. or Canada and the Caribbean, effective for tickets issue on or after April 4, 2017.

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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 06, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Buenos Aires, Argentina (EZE)
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Exception Policies

Dates of Impacted Travel: April 03, 2017 through April 07, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Boston, MA (BOS)Manchester, NH (MHT)Newburgh, NY (SWF)New York, NY-Kennedy(JFK)New York, NY-LaGuardia (LGA)Newark, NJ (EWR)White Plains, NY (HPN)
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News

Delta Air Lines and Delta Vacations Named Editor's Pick Finalists for 2017 TravelAge West WAVE Awards

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Products & Services

Delta will begin selling Delta Comfort+ on CRJ-200 aircraft beginning April 1 for flights scheduled on May 1 and beyond. As part of Delta’s focus on improving choice for customers and enhancing the on-board customer experience, the airline will now offer Delta Comfort+ on nearly all single-cabin Delta Connection aircraft, in addition to its two-cabin aircraft.

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 07, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 01, 2017
Applicable to tickets issued on or before: March 30, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Boston, MA (BOS) Burlington, VT (BTV) Hartford, CT (BDL) Manchester, NH (MHT) Newburgh, NY (SWF) New York, NY – Kennedy (JFK) New York, NY – La Guardia (LGA) Newark, NJ (EWR) Portland, ME (PWM) Providence, RI (PVD) White Plains, NY (HPN)
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News

Spring is a time to reboot and refresh, so Delta is serving up new flavors on its Flight Fuel menu in time for the season. Beginning April 1, customers on select flights over 900 miles within North America will enjoy a refreshed Flight Fuel menu, featuring new and updated for-purchase dining options.

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News

Delta has continued its support for The Prince's Trust's Celebrate Success Awards for the second year running by sponsoring the Rising Star category at the charity's flagship event.

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Terminal Move at LAX
Relocating at LAX, May 12 - 17. View video for more information.
Delta beats record
For 241 days last year, Delta didn’t cancel a mainline flight anywhere in the world.
S-Class Bookings
Effective January 6, 2017, Delta will begin converting all existing ‘S’ class bookings to ‘H’ class, via a ticket revalidation process, for flights departing January 24, 2017.
FLY AND SURF
Delta has completed installation of Wi-Fi on its entire long-haul international fleet, enabling customers to stay connected at 30,000 feet.
 
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