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TOP OF MIND
How Delta is complying with the new DOT refund rules
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New U.S. DOT guidelines effective as of 28 October 2024.
NEWS & UPDATES
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Exception Policies
| Date(s) of Impacted travel: | 18 November 2024 through 21 November 2024 |
| Applicable to tickets issued on or before: | 18 November 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 14 November 2024 through 17 November 2024 |
| Applicable to tickets issued on or before: | 14 November 2024 |
| Affected Area(s) to/from/through the following: |
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News
Enjoy Tailored Experiences Across the Network
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Exception Policies
| Date(s) of Impacted travel: | 05 November 2024 through 07 November 2024 |
| Applicable to tickets issued on or before: | 05 November 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 30 October 2024 through 31 October 2024 |
| Applicable to tickets issued on or before: | 29 October 2024 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Second only to safety, Delta’s priority is to do right by our customers when delays or cancellations happen.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
| Applicable to tickets issued on or before: | 15 October 2024 |
| Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
| Applicable to tickets issued on or before: | 15 October 2024 |
| Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Network Updates
The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula.
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Products & Services
Delta is bringing the premium lounge experience to West Coast customers with the opening of the Delta One Lounge at LAX.
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Products & Services
New cabin design enhances customer experience and showcases the future of flying with Delta.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 24 October 2024 |
| Applicable to tickets issued on or before: | 13 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 10 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 09 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
| Applicable to tickets issued on or before: | 08 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
| Applicable to tickets issued on or before: | 07 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 09 October 2024 |
| Applicable to tickets issued on or before: | 06 October 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta and SAS (Scandinavian Airlines System), the flag carrier of Denmark, Norway, and Sweden, have signed a codeshare agreement effective Sept. 25, 2024. This agreement comes as SAS recently joined SkyTeam on Sept. 1.
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 31 October 2024 |
| Applicable to tickets issued on or before: | 02 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 October 2024 through 03 October 2024 |
| Applicable to tickets issued on or before: | 30 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 30 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 01 October 2024 |
| Applicable to tickets issued on or before: | 29 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 30 September 2024 |
| Applicable to tickets issued on or before: | 28 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 26 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 27 September 2024 |
| Applicable to tickets issued on or before: | 25 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 25 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 24 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 23 September 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is gearing up for an unforgettable summer in 2025.
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News
The partnership has delivered an array of benefits to nearly 40M customers who have travelled across the Atlantic.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 December 2024 |
| Applicable to tickets issued on or before: | 19 September 2024 |
| Affected Area(s) to/from/through the following: |
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News
By partnering with Birmingham City Football Club, Delta will expand its portfolio into the U.K., further connecting the world and our customers through the shared passion of sport and competition.
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Exception Policies
| Date(s) of Impacted travel: | 14 September 2024 through 16 September 2024 |
| Applicable to tickets issued on or before: | 13 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 September 2024 through 13 September 2024 |
| Applicable to tickets issued on or before: | 11 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 September 2024 through 11 September 2024 |
| Applicable to tickets issued on or before: | 09 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 October 2024 |
| Applicable to tickets issued on or before: | 21 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 30 September 2024 |
| Applicable to tickets issued on or before: | 19 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 18 August 2024 through 19 August 2024 |
| Applicable to tickets issued on or before: | 17 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 16 August 2024 through 17 August 2024 |
| Applicable to tickets issued on or before: | 14 August 2024 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Most transatlantic flights are expected to be in service with free Wi-Fi by the end of the summer.
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Exception Policies
| Date(s) of Impacted travel: | 15 August 2024 through 16 August 2024 |
| Applicable to tickets issued on or before: | 13 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 August 2024 through 15 August 2024 |
| Applicable to tickets issued on or before: | 12 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 August 2024 through 09 August 2024 |
| Applicable to tickets issued on or before: | 07 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 06 September 2024 |
| Applicable to tickets issued on or before: | 05 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 05 August 2024 through 07 August 2024 |
| Applicable to tickets issued on or before: | 05 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 03 August 2024 through 05 August 2024 |
| Applicable to tickets issued on or before: | 03 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 06 September 2024 |
| Applicable to tickets issued on or before: | 31 July 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta Air Lines and Riyadh Air, Saudi Arabia's innovative new full-service global carrier, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad range of benefits for customers traveling between North America, the Kingdom of Saudi Arabia and destinations beyond.
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Exception Policies
| Date(s) of Impacted travel: | 19 July 2024 through 28 July 2024 |
| Applicable to tickets issued on or before: | 23 July 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 19 July 2024 through 23 July 2024 |
| Applicable to tickets issued on or before: | 22 July 2024 |
| Affected Area(s) to/from/through the following: | All DL-Operated flights |
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