Validation to Sell Delta-Plated Tickets
To become an authorized agent to sell Delta tickets and services, a travel agency must be first fully accredited with Airlines Reporting Corporation (ARC) or international agents with the International Air Transport Association (IATA). You may contact ARC or IATA directly to obtain country specific accreditation information.
During the accreditation process for both ARC and IATA, agency information is reviewed to determine if the agency is credit-worthy and meets guidelines to become an authorized agent. After successfully completing the accreditation process, the agency is provided access for booking and ticketing through their GDS.
Delta Air Lines, Inc. is included in the list of ARC Participating Carriers and uses the General Concurrence method of appointing travel agencies. However, Delta has adopted the Specific Appointment method for new agent applicants and applicants undergoing a Type II or Type V change of ownership. Delta maintains appointment standards that are separate from ARC and agents may be contacted by Delta and advised they must apply with Delta for ticketing authority. Any inquiries regarding this process should be directed to CorpCredit.Delta@delta.com.
Effective December 1, 2015, Delta Air Lines discontinued General Concurrence for the assignment of ticketing authority for its plate (006) for all newly appointed IATA travel agencies in Greece, the United Kingdom, and Ukraine. New agencies interested in obtaining ticketing authority for Delta Air Lines (006) plates in these BSP countries should contact the local Delta Sales Office or a Delta Sales Representative for assistance.
An agent’s ability to sell Delta tickets and services is contingent upon compliance with Delta’s policies and guidelines for bookings, inventory availability, ticketing, refunds, exchanges, tariffs, commission policies, etc. Failure to meet these guidelines, and violations of Delta guidelines, can result in loss of an agency’s ability to sell and ticket on Delta. Delta reserves the right to recover losses associated with agent actions through the various channels available independently or in conjunction with ARC/IATA processes.
Frequently Asked Questions
Why does Delta require accreditation in addition to the ARC or IATA accreditation?
Delta Air Lines, Inc. maintains appointment standards which are separate from and may be more stringent than those of the ARC or IATA.
Why does Delta require additional security considering that ARC already has a Surety Bond or Letter of Credit?
ARC's requirement covers all carriers’ exposure which may not be adequate to cover Delta's potential exposure.
How does Delta determine if additional security is required and for what amount?
An independent credit evaluation is performed by Delta following receipt of your completed application package. Notification of Delta's decision regarding security requirements is provided as soon as possible following the evaluation.
How do I get a Delta validation plate?
U.S.-based travel agencies that are fully accredited with ARC will automatically receive authorization to sell Delta tickets and services and do not need to request any additional authorization to sell tickets and services from Delta.
Travel agencies reporting via BSP are automatically authorized to sell Delta tickets and services when they are setup in BSPLink and do not need to request any additional authorization to sell tickets and services from Delta.
Travel agencies that have a question regarding the ability to issue Delta tickets and services should contact their agency's Delta Sales Account Executive or Delta Sales Support for assistance.
Agencies newly accredited by ARC may be contacted by Delta to submit a credit application package. For agencies required to apply, security may be a condition of obtaining a Delta appointment if the credit application is approved.
If my agency appointment is canceled by Delta, can we still book and or ticket reservations?
Cancellation of the agency appointment will prohibit the agency from participating in the sale of Delta air transportation and services, including booking active, passive or claiming Delta segments in any computer reservation system.