Confidential – For internal TMC use only

This exception is applicable to contracted corporate and MSA accounts. 

Coronavirus Situation – Corporate Name Change Exception 

To provide our corporate partners with greater flexibility for tickets affected by the COVID-19 outbreak, Delta (006), is waiving the change fee and the name change fee for qualifying tickets.

Applies for tickets issued on or before April 17, 2020

Issued on: DL 006 

Applicable: This exception is applicable to contracted corporate and MSA accounts. Qualifying tickets need to be issued with a valid corporate ticket designator beginning with an “X” ,“C” or "Y".

Dates of Impacted Travel: U.S. 50 Domestic: March 1, 2020 – March 31, 2021

                                                  International: February 25, 2020 – March 31, 2021

Affected Areas: For DL 006 Ticket Stock - Delta Systemwide (includes all domestic and international destinations)                          

Waiver Code: No waiver code is required provided both conditions below are met:

• Original ticket was booked for travel between February 25, 2020 and
  March 31, 2021 for international travel, or ticket was booked for travel between March 1, 2020 and March 31, 2021 for U.S.  50 domestic travel
• New ticket is issued with a corporate ticket designator (beginning with an “X”, “C” or "Y") placed in the ticket designator box

Ticket must be reissued on or before:                     December 31, 2023

Required Documentation: New ticket must be issued with a valid corporate ticket designator. The designator must begin with an “X”, “C”  or "Y" and must be entered in the ticket designator field on the ticket to avoid a debit memo.

Additional Notes:

• Travel may occur in 2024 (up to 331 days from date of ticket exchange)
• Tickets must be rebooked/reissued by December 31, 2023
• New itinerary will need to be priced at current fares and any difference in fare will need to be collected; if the new fare is lower, no residual value
• When the above criteria are followed, both the change fee and the name change fee will be waived