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Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: December 26, 2025 through December 27, 2025
Applicable to tickets issued on or before: December 25, 2025
Affected Area(s) to/from/through the following:
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Weather - Bulletin 1
Date(s) of Impacted travel: December 19, 2025
Applicable to tickets issued on or before: December 18, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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Policy Updates

Updates to Delta's No-Show Policy

Delta requires customers to notify the airline prior to departure if they need to change or cancel their ticket to retain the value of their ticket. If a customer is a no-show and does not notify their travel agent or Delta of a change or cancellation prior to their departure, they will forfeit the value of their ticket.

All Policy Updates >

Exception Policies

East Coast Winter Weather - Bulletin 1
Date(s) of Impacted travel: December 14, 2025
Applicable to tickets issued on or before: December 13, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Washington, D.C. (DCA)
  • Washington, D.C. (IAD)
  • White Plains, NY (HPN)
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Exception Policies

Portugal Industrial Action - Bulletin 1
Date(s) of Impacted travel: December 10, 2025 through December 11, 2025
Applicable to tickets issued on or before: December 06, 2025
Affected Area(s) to/from/through the following:
  • Lisbon, PT (LIS)
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Exception Policies

Detroit Connectivity Outage - Bulletin 1
Date(s) of Impacted travel: December 05, 2025 through December 06, 2025
Applicable to tickets issued on or before: December 05, 2025
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
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Exception Policies

Midwestern Winter Weather - Bulletin 1
Date(s) of Impacted travel: November 29, 2025 through November 30, 2025
Applicable to tickets issued on or before: November 28, 2025
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Bismark, ND (BIS)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Minneapolis, MN (MSP)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Syracuse, NY (SYR)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Williston, ND (XWA)
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Exception Policies

Seattle Airport Fuel Supply Restrictions – Long-Haul Flights - Bulletin 1
Date(s) of Impacted travel: November 23, 2025 through November 28, 2025
Applicable to tickets issued on or before: November 23, 2025
Affected Area(s) to/from/through the following:
  • International non-stop flights departing from Seattle, WA (SEA) over 6 hours
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Exception Policies

FAA Directive - Bulletin 4
Date(s) of Impacted travel: November 07, 2025 through November 16, 2025
Applicable to tickets issued on or before: November 11, 2025
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dallas, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Fort Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston-Hobby, TX (HOU)
  • Washington D.C. – Dulles, DC (IAD)
  • Washington D.C. – Reagan (DCA)
  • Houston, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
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Exception Policies

Montego Bay Infrastructure - Bulletin 3
Date(s) of Impacted travel: October 25, 2025 through January 31, 2026
Applicable to tickets issued on or before: November 10, 2025
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
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Exception Policies

FAA Directive - Bulletin 3
Date(s) of Impacted travel: November 07, 2025 through November 14, 2025
Applicable to tickets issued on or before: November 07, 2025
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Dallas - Love Field, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Forth Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston - Hobby, TX (HOU)
  • Washington D.C. - Dulles, DC (IAD)
  • Washington D.C. - Reagan (DCA)
  • Houston - Intercontinental, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York - JFK, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis/St. Paul, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
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Exception Policies

FAA Directive - Bulletin 2
Date(s) of Impacted travel: November 07, 2025 through November 11, 2025
Applicable to tickets issued on or before: November 07, 2025
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Dallas - Love Field, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Forth Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston - Hobby, TX (HOU)
  • Washington D.C. - Dulles, DC (IAD)
  • Washington D.C. - Reagan (DCA)
  • Houston - Intercontinental, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York - JFK, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis/St. Paul, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • Phoenix, AZ (PHX)
  • Salt Lake City, UT (SLC)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Seattle, WA (SEA)
  • Tampa, FL (TPA)
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Exception Policies

FAA Directive - Bulletin 1
Date(s) of Impacted travel: November 07, 2025 through November 09, 2025
Applicable to tickets issued on or before: November 16, 2025
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Atlanta, GA (ATL)
  • Boston, MA (BOS)
  • Baltimore, DC (BWI)
  • Charlotte, NC (CLT)
  • Cincinnati, OH (CVG)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Dallas, TX (DAL)
  • Denver, CO (DEN)
  • Dallas Fort Worth, TX (DFW)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Honolulu, HI (HNL)
  • Houston-Hobby, TX (HOU)
  • Washington D.C. – Dulles, DC (IAD)
  • Washington D.C. – Reagan (DCA)
  • Houston, TX (IAH)
  • Indianapolis, IN (IND)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Louisville, KY (SDF)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Memphis, TN (MEM)
  • Miami, FL (MIA)
  • Minneapolis, MN (MSP)
  • Orlando, FL (MCO)
  • Oakland, CA (OAK)
  • Ontario, CA (ONT)
  • Portland, OR (PDX)
  • Philadelphia, PA (PHL)
  • San Diego, CA (SAN)
  • San Francisco, CA (SFO)
  • Tampa, FL (TPA)
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Exception Policies

Montego Bay Infrastructure - Bulletin 2
Date(s) of Impacted travel: October 25, 2025 through December 18, 2025
Applicable to tickets issued on or before: November 04, 2025
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
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Exception Policies

Montego Bay Infrastructure - Bulletin 1
Date(s) of Impacted travel: October 25, 2025 through November 08, 2025
Applicable to tickets issued on or before: October 30, 2025
Affected Area(s) to/from/through the following:
  • Montego Bay, Jamaica (MBJ)
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Exception Policies

Hurricane Melissa - Bulletin 3
Date(s) of Impacted travel: October 25, 2025 through November 02, 2025
Applicable to tickets issued on or before: October 29, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
  • Bermuda, BM (BDA)
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Exception Policies

Hurricane Melissa - Bulletin 2
Date(s) of Impacted travel: October 25, 2025 through November 02, 2025
Applicable to tickets issued on or before: October 27, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
  • Providenciales, Turks & Caicos (PLS)
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Exception Policies

Hurricane Melissa - Bulletin 1
Date(s) of Impacted travel: October 25, 2025 through October 28, 2025
Applicable to tickets issued on or before: October 24, 2025
Affected Area(s) to/from/through the following:
  • Kingston, Jamaica (KIN)
  • Montego Bay, Jamaica (MBJ)
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Exception Policies

East Coast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: October 12, 2025 through October 13, 2025
Applicable to tickets issued on or before: October 11, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Norfolk, VA (ORF) 
  • White Plains, NY (HPN)
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Exception Policies

Tropical Storm Imelda - Bulletin 1
Date(s) of Impacted travel: September 30, 2025 through October 01, 2025
Applicable to tickets issued on or before: September 29, 2025
Affected Area(s) to/from/through the following:

Bermuda, BM (BDA)
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Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: September 23, 2025
Applicable to tickets issued on or before: September 22, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: September 17, 2025
Applicable to tickets issued on or before: September 15, 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS) 
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Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: September 10, 2025
Applicable to tickets issued on or before: September 08, 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Hurricane Erin - Bulletin 1
Date(s) of Impacted travel: August 19, 2025 through August 29, 2025
Applicable to tickets issued on or before: August 19, 2025
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: August 13, 2025 through August 14, 2025
Applicable to tickets issued on or before: August 12, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: July 31, 2025 through July 31, 2025
Applicable to tickets issued on or before: July 30, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Inclement Weather - Bulletin 1
Date(s) of Impacted travel: July 08, 2025 through July 09, 2025
Applicable to tickets issued on or before: July 07, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Northeast Severe Weather - Bulletin 1
Date(s) of Impacted travel: July 01, 2025 through July 01, 2025
Applicable to tickets issued on or before: June 30, 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

France Fueler Industrial Action - Bulletin 1
Date(s) of Impacted travel: June 22, 2025
Applicable to tickets issued on or before: June 20, 2025
Affected Area(s) to/from/through the following:
  • Paris, France (CDG)
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Exception Policies

Middle East Unrest - Bulletin 3
Date(s) of Impacted travel: June 12, 2025 through August 31, 2025
Applicable to tickets issued on or before: June 16, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: June 12, 2025 through August 31, 2025
Applicable to tickets issued on or before: June 13, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: June 12, 2025 through June 30, 2025
Applicable to tickets issued on or before: June 12, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

DCA AIRSPACE CLOSURE FLEXIBILITY - BULLETIN 1
Date(s) of Impacted travel: June 14, 2025 through June 14, 2025
Applicable to tickets issued on or before: June 07, 2025
Affected Area(s) to/from/through the following:
  • Washington D.C. - Reagan (DCA)
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Exception Policies

Newark Flexibility - Bulletin 2
Date(s) of Impacted travel: May 17, 2025 through June 15, 2025
Applicable to tickets issued on or before: May 19, 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
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Exception Policies

Newark Flexibility - Bulletin 1
Date(s) of Impacted travel: May 17, 2025 through June 15, 2025
Applicable to tickets issued on or before: May 17, 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
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Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: May 04, 2025 through May 25, 2025
Applicable to tickets issued on or before: May 05, 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: May 04, 2025 through May 11, 2025
Applicable to tickets issued on or before: May 04, 2025
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)
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Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: May 04, 2025 through May 11, 2025
Applicable to tickets issued on or before: May 04, 2025
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)
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Exception Policies

Spain and Portugal Power Outage - Bulletin 1
Date(s) of Impacted travel: April 28, 2025 through April 29, 2025
Applicable to tickets issued on or before: April 28, 2025
Affected Area(s) to/from/through the following:
  • Barcelona, ES (BCN)
  • Lisbon, PT (LIS)
  • Madrid, ES (MAD)
  • Porto, PT (OPO)
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Policy Updates

DOT Serious Communicable Disease Policy

Effective April 28, 2025 and in line with the Department of Transportation rules issued in April 2024 to assist airline passengers, Delta may offer a transferable travel credit valid for 5 years, or in Delta’s discretion, a refund to the original form of payment, in each case less a processing fee of $100, to assist passengers who are unable to travel due to a serious communicable disease. This policy applies to passengers who have booked to travel to, from, or within the U.S.

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Exception Policies

London Heathrow Power Outage - Bulletin 1
Date(s) of Impacted travel: March 21, 2025 through March 23, 2025
Applicable to tickets issued on or before: March 21, 2025
Affected Area(s) to/from/through the following:

London Heathrow, UK – (LHR) 
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Exception Policies

Central Plains and Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 18, 2025 through February 19, 2025
Applicable to tickets issued on or before: February 17, 2025
Affected Area(s) to/from/through the following:
  • Charlotte, NC (CLT)
  • Fayetteville, AR (XNA)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Oklahoma, OK (OKC)
  • Raleigh Durham, NC (RDU)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
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Exception Policies

Toronto Airport Closure - Bulletin 1
Date(s) of Impacted travel: February 17, 2025 through February 20, 2025
Applicable to tickets issued on or before: February 17, 2025
Affected Area(s) to/from/through the following:
  • Toronto, Canada (YYZ)
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Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 15, 2025 through February 16, 2025
Applicable to tickets issued on or before: February 14, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Montreal, QC, CA (YUL)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Providence, RI (PVD)
  • Portland, ME (PWM)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
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Exception Policies

Upper Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: February 12, 2025 through February 15, 2025
Applicable to tickets issued on or before: February 13, 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
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Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 12, 2025 through February 13, 2025
Applicable to tickets issued on or before: February 12, 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA) 
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL) 
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
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Exception Policies

Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 11, 2025 through February 12, 2025
Applicable to tickets issued on or before: February 10, 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Evansville, IN (EVV) 
  • Greensboro, NC (GSO) 
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Norfolk, VA (ORF) 
  • Philadelphia, PA (PHL) 
  • Richmond, VA (RIC) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
All Exception Policies >

Exception Policies

Northeast U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 08, 2025 through February 09, 2025
Applicable to tickets issued on or before: February 07, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE) 
  • Baltimore, MD (BWI) 
  • Boston, MA (BOS) 
  • Hartford, CT (BDL) 
  • Harrisburg, PA (MDT) 
  • Newark, NJ (EWR) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Philadelphia, PA (PHL) 
  • Providence, RI (PVD) 
  • Portland, ME (PWM) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN) 
All Exception Policies >

Exception Policies

Central/Eastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 05, 2025 through February 06, 2025
Applicable to tickets issued on or before: February 04, 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Chicago O’Hare, IL (ORD)
  • Chicago Midway, IL (MDW)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wane, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI) 
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Washington D.C. Airport Closure - Bulletin 1
Date(s) of Impacted travel: January 30, 2025 through January 30, 2025
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • Baltimore, MD (BWI)
All Exception Policies >
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