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Exception Policies

Date(s) of Impacted travel: July 19, 2024 through July 28, 2024
Applicable to tickets issued on or before: July 23, 2024
Affected Area(s) to/from/through the following:
  • All DL-Operated flights 
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 19, 2024 through July 23, 2024
Applicable to tickets issued on or before: July 22, 2024
Affected Area(s) to/from/through the following:

All DL-Operated flights 

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Exception Policies

Date(s) of Impacted travel: July 19, 2024 through July 22, 2024
Applicable to tickets issued on or before: July 21, 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL- operated flights
All Exception Policies >

News

Due to an earlier vendor technology issue, unaccompanied minor travel is currently paused through Tuesday, July 23. Minors and UMNRs already booked will not be able to travel.

All News >

Exception Policies

Date(s) of Impacted travel: July 19, 2024 through July 21, 2024
Applicable to tickets issued on or before: July 19, 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL- operated flights
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Exception Policies

Date(s) of Impacted travel: July 19, 2024 through July 20, 2024
Applicable to tickets issued on or before: July 19, 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL- operated flights
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Exception Policies

Date(s) of Impacted travel: July 19, 2024
Applicable to tickets issued on or before: July 19, 2024
Affected Area(s) to/from/through the following:
  • Travel on all DL - operated flights
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 17, 2024 through July 18, 2024
Applicable to tickets issued on or before: July 17, 2024
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charlotte, NC (CLT)
  • Hartford, CT (BDL)
  • New York Kennedy, NY (JFK)
  • Nlew York LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Raleigh / Durham, NC (RDU)
  • Washingtton Dulles, VA (IAD)
  • Washington Reagan, VA (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: July 07, 2024 through July 09, 2024
Applicable to tickets issued on or before: July 05, 2024
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Houston - Hobby, TX (HOU)
  • Houston - Intercontinental, TX (IAH)
  • McAllen, TX (MFE)
  • San Antonio, TX (SAT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 01, 2024 through July 07, 2024
Applicable to tickets issued on or before: July 05, 2024
Affected Area(s) to/from/through the following:
  • Belize, BZ (BZE)
  • Cancun, MX (CUN)
  • Grand Cayman Island, KY (GCM)
  • Montego Bay, JM (MBJ)
  • Kingston, JM (KIN)
  • Tulum, MX (TQO)
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Exception Policies

Date(s) of Impacted travel: July 01, 2024 through July 05, 2024
Applicable to tickets issued on or before: July 02, 2024
Affected Area(s) to/from/through the following:
  • Belize, BZ (BZE)
  • Cancun, MX (CUN)
  • Grand Cayman Islands, KY (GCM)
  • Kingston, JM (KIN)
  • Montego May, JM (MBJ)
  • Tulum, MX (TQO)
All Exception Policies >

Network Updates

To help improve aircraft and crew rotation efficiency, KLM will take over the direct Delta Air Lines flight between Portland (PDX) and Amsterdam (AMS).

All Network Updates >

Exception Policies

Date(s) of Impacted travel: July 01, 2024 through July 04, 2024
Applicable to tickets issued on or before: July 01, 2024
Affected Area(s) to/from/through the following:
  • Belize, BZ (BZE)
  • Grand Cayman Island, KY (GCM)
  • Montego Bay, JM (MBJ)
  • Kingston, JM (KIN) 
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: June 30, 2024 through July 01, 2024
Applicable to tickets issued on or before: June 29, 2024
Affected Area(s) to/from/through the following:
  • Saint Lucia (UVF) 
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Exception Policies

Date(s) of Impacted travel: June 19, 2024 through June 20, 2024
Applicable to tickets issued on or before: June 19, 2024
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • McAllen, TX (MFE)
  • Monterrey, MX (MTY)
  • San Antonio, TX (SAT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: June 13, 2024 through June 14, 2024
Applicable to tickets issued on or before: June 12, 2024
Affected Area(s) to/from/through the following:
  • Fort Lauderdale, FL (FLL) 
  • Miami, FL (MIA) 
  • Orlando, FL (MCO) 
  • Fort Myers, FL (RSW) 
  • Sarasota, FL (SRQ) 
  • Tampa, FL (TPA) 
  • West Palm Beach, FL (PBI)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: June 05, 2024 through June 09, 2024
Applicable to tickets issued on or before: June 12, 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
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Exception Policies

Date(s) of Impacted travel: May 27, 2024 through May 28, 2024
Applicable to tickets issued on or before: May 26, 2024
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • White Plains. NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 25, 2024
Applicable to tickets issued on or before: April 22, 2024
Affected Area(s) to/from/through the following:
  • France
All Exception Policies >

News

Updated - Brazil is reinstating visa requirements for citizens of the United States, Canada and Austraila. As of April 10, 2025 citizens from these three countries will need a tourist or business visa upon arrival to Brazil.

All News >

Exception Policies

Date(s) of Impacted travel: April 02, 2024 through April 02, 2024
Applicable to tickets issued on or before: April 01, 2024
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Green Bay, WI (GRB)
  • Pellston, MI (PLN)
  • Traverse City, MI (TVC)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 03, 2024 through April 03, 2024
Applicable to tickets issued on or before: April 01, 2024
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS) 
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 24, 2024 through March 25, 2024
Applicable to tickets issued on or before: March 22, 2024
Affected Area(s) to/from/through the following:
  • Escanaba, MI (ESC)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Sioux Falls, SD (FSD)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 13, 2024 through March 15, 2024
Applicable to tickets issued on or before: March 12, 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 01, 2024 through March 03, 2024
Applicable to tickets issued on or before: March 01, 2024
Affected Area(s) to/from/through the following:
  • Elko, NV (EKO)
  • Jackson Hole, WY (JAC)
  • Reno, NV (RNO)
  • Salt Lake City, UT (SLC)
  • Sun Valley, ID (SUN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 27, 2024 through February 28, 2024
Applicable to tickets issued on or before: February 27, 2024
Affected Area(s) to/from/through the following:
  • Mexico City, MX (MEX)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 27, 2024
Applicable to tickets issued on or before: February 26, 2024
Affected Area(s) to/from/through the following:
  • Aspen, Co (ASE)
  • Billings, MT (BIL)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Forks, ND (GFK)
  • Hayden, CO (HDN)
  • Vail, CO (EGE)
All Exception Policies >

News

Taking care of our business customers and offering the right programs to meet their needs is one of our core values.

All News >

News

Improvements are being made to the Virgin Atlantic Upper Class Wing check-in and security at London Heathrow Airport from now through May 2024, and access may be affected during certain periods of time.

All News >

Exception Policies

Date(s) of Impacted travel: February 13, 2024 through February 14, 2024
Applicable to tickets issued on or before: February 11, 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB) 
  • Allentown, PA (ABE) 
  • Bangor, ME (BGR) 
  • Binghamton, NY (BGM) 
  • Boston, MA (BOS) 
  • Burlington, VT (BTV) 
  • Elmira, NY (ELM) 
  • Harrisburg, PA (MDT) 
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH) 
  • New York - Kennedy, NY (JFK) 
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • Portland, ME (PWM) 
  • Providence, RI (PVD) 
  • Syracuse, NY (SYR) 
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 13, 2024
Applicable to tickets issued on or before: February 11, 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 05, 2024 through February 06, 2024
Applicable to tickets issued on or before: February 04, 2024
Affected Area(s) to/from/through the following:
  • Tokyo - Haneda, Japan (HND)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 01, 2024
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Frankfurt, DE (FRA)
All Exception Policies >

News

Passport…wallet…Fly Delta app. Delta customers flying from Paris-CDG will find a travel tool with all they need for a smoother trip when they download the Fly Delta app.

All News >

Exception Policies

Date(s) of Impacted travel: January 22, 2024 through January 23, 2024
Applicable to tickets issued on or before: January 22, 2024
Affected Area(s) to/from/through the following:
  • Cleveland, OH (CLE)
  • Detroit, MI (DTW)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Saginaw, MI (MBS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 22, 2024
Applicable to tickets issued on or before: January 21, 2024
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Chicago Midway International, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Fort Wayne, IN (FWA)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Northwest Arkansas, AR (XNA)
  • Oklahoma City, OK (OKC)
  • South Bend, IN (SBN)
  • Springfield, MO (SGF)
  • St Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 20, 2024 through January 24, 2024
Applicable to tickets issued on or before: January 20, 2024
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 19, 2024 through January 20, 2024
Applicable to tickets issued on or before: January 18, 2024
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Charleston, WV (CRW)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND) 
  • Marquette, MI (MQT) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Pittsburgh, PA (PIT) 
  • Rochester, NY (ROC) 
  • South Bend, IN (SBN) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 18, 2024 through January 19, 2024
Applicable to tickets issued on or before: January 17, 2024
Affected Area(s) to/from/through the following:
  • Columbus, MS (GTR)
  • Knoxville, TN (TYS)
  • Lexington, KY (LEX)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Tri-Cities, TN (TRI)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 17, 2024 through January 18, 2024
Applicable to tickets issued on or before: January 17, 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE) 
  • Boise, ID (BOI)
  • Great Falls, MT (GTF) 
  • Hayden, CO (HDN) 
  • Jackson Hole, WY (JAC) 
  • Kalispell, MT (FCA) 
  • Missoula, MT (MSO) 
  • Pasco, WA (PSC) 
  • Portland, OR (PDX) 
  • Redmond, OR (RDM) 
  • Seattle, WA (SEA) 
  • Spokane, WA (GEG) 
  • Sun Valley, ID (SUN) 
  • Twin Falls, ID (TWF)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 17, 2024 through January 18, 2024
Applicable to tickets issued on or before: January 16, 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Spokane, WA (GEG)
  • Great Falls, MT (GTF)
  • Hayden, CO (HDN)
  • Jackson Hole, WY (JAC)
  • Kalispell, MT (FCA)
  • Missoula, MT (MSO)
  • Pasco, WA (PSC)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 14, 2024 through January 16, 2024
Applicable to tickets issued on or before: January 14, 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Austin, TX (AUS)
  • Baton Rouge, LA (BTR)
  • Bentonville, AR (XNA)
  • Chattanooga, TN (CHA)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • Nashville, TN (BNA)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tri City, TN (TRI)
  • Tulsa, OK (TUL)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 14, 2024 through January 15, 2024
Applicable to tickets issued on or before: January 13, 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Austin, TX (AUS)
  • Bentonville, AR (XNA)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tulsa, OK (TUL) 
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 13, 2024 through January 15, 2024
Applicable to tickets issued on or before: January 13, 2024
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 13, 2024 through January 14, 2024
Applicable to tickets issued on or before: January 13, 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Elko, NV (EKO)
  • Eugene, OR (EUG)
  • Hayden, CO (HDN)
  • Idaho Falls, ID (IDA)
  • Jackson Hole, WY (JAC)
  • Pocatello, ID (PIH)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
  • Vail, CO (EGE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 12, 2024 through January 13, 2024
Applicable to tickets issued on or before: January 11, 2024
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Burlington, VT (BTV)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Montreal, QC (YUL)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Saint Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • Toronto, ON (YYZ)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 10, 2024 through January 12, 2024
Applicable to tickets issued on or before: January 10, 2024
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 08, 2024 through January 09, 2024
Applicable to tickets issued on or before: January 08, 2024
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Wichita, KS (ICT)
All Exception Policies >

Policy Updates

Starting the week of January 8, 2024, Delta is removing access to Delta products and services from non-IATA and non-ARC accredited travel agencies and other sellers of travel (“non-accredited agencies”) via the Amadeus, Travelport or Sabre Global Distribution Systems (GDS).

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: January 08, 2024 through January 09, 2024
Applicable to tickets issued on or before: January 07, 2024
Affected Area(s) to/from/through the following:
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Kansas City, MO (MCI)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Sioux Falls, SD (FSD)
  • Wichita, KS (ICT)
All Exception Policies >
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