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News

Delta’s newly modified B767-400 (764) aircraft featuring all four of Delta’s international seat products (Delta One, Delta Premium Select, Delta Comfort+, and Main Cabin) has loaded into GDSs and is now available for sale on select TATL routes as of Saturday, June 22, 2019.

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News

Between June 24 and 28, as Delta continues realignment efforts, GDS users will begin to see ‘S’ class fares filed for all Delta domestic routes, for travel on/after September 4, 2019.

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Exception Policies

Date(s) of Impacted travel: June 21, 2019 through August 15, 2019
Applicable to tickets issued on or before: June 21, 2019
Affected Area(s) to/from/through the following:
  • Punta Cana, Dominican Republic (PUJ)
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Exception Policies

Date(s) of Impacted travel: June 21, 2019 through June 23, 2019
Applicable to tickets issued on or before: June 20, 2019
Affected Area(s) to/from/through the following:
  • Lyon, France (LYS)
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Exception Policies

Date(s) of Impacted travel: June 19, 2019 through June 20, 2019
Applicable to tickets issued on or before: June 19, 2019
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
All Exception Policies >

News

Delta is working quickly to address a technical issue impacting some of our applications including customers’ ability to book, check in and board

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Exception Policies

Date(s) of Impacted travel: June 20, 2019
Applicable to tickets issued on or before: June 19, 2019
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

News

Delta continues its realignment of premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners. Delta Comfort+ will now utilize ‘S’ class as an additional revenue class for domestic and international markets.

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News

The Department of the Treasury, Office of Foreign Assets Control (OFAC) implemented on Tuesday, June 4, effective as of June 5, new rules that prohibit US carriers from carrying travelers to Cuba under the previous “Group People to People” Travel Authorization.

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Exception Policies

Date(s) of Impacted travel: April 17, 2019 through November 30, 2019
Applicable to tickets issued on or before: April 17, 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: May 31, 2019 through June 01, 2019
Applicable to tickets issued on or before: May 30, 2019
Affected Area(s) to/from/through the following:
  • Tegucigalpa, Honduras (TGU)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: May 29, 2019
Applicable to tickets issued on or before: May 28, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Policy Updates

As a reminder of the IATA 830d Resolution, Delta Air Lines is reminding all Agency partners to adopt the use of the SSRCTCE/SSRCTCM industry standard codes for storing customer contact information by June 1, 2019, if they have not already done so.

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Exception Policies

Date(s) of Impacted travel: May 28, 2019
Applicable to tickets issued on or before: May 24, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Products & Services

On May 21, Delta expanded its Basic Economy product to Tel Aviv, Israel (TLV) with flights beginning Oct. 29. While the Basic Economy product attributes are identical to Europe - including first bag free- this product will only be offered to U.S. point-of-sale, U.S.-originating itineraries, due to Israeli law.

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Exception Policies

Date(s) of Impacted travel: May 21, 2019
Applicable to tickets issued on or before: May 20, 2019
Affected Area(s) to/from/through the following:
  • Bologna, Italy (BLQ)
  • Catania, Italy (CTA)
  • Florence, Italy (FLR)
  • Genoa, Italy (GOA)
  • Milan - Linate, Italy (LIN)
  • Milan - Malpensa, Italy (MXP)
  • Naples, Italy (NAP)
  • Rome, Italy (FCO)
  • Turin, Italy (TRN)
  • Venice, Italy (VCE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 29, 2019 through April 30, 2019
Applicable to tickets issued on or before: April 26, 2019
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 26, 2019
Applicable to tickets issued on or before: April 25, 2019
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 16, 2019 through April 30, 2019
Applicable to tickets issued on or before: April 16, 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 19, 2019
Applicable to tickets issued on or before: April 17, 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 10, 2019 through April 11, 2019
Applicable to tickets issued on or before: April 09, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rapid City, SD (RAP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 10, 2019 through April 11, 2019
Applicable to tickets issued on or before: April 09, 2019
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: April 10, 2019 through April 11, 2019
Applicable to tickets issued on or before: April 09, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
All Exception Policies >

News

As previously communicated, Delta Comfort+ (C+) is now offered as a fare for purchase on all four-product aircraft (777-200ER and A330-900neo) for the below routes flying on March 27, 2019, and beyond.

All News >

Exception Policies

Date(s) of Impacted travel: March 25, 2019
Applicable to tickets issued on or before: March 25, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 24, 2019 through March 25, 2019
Applicable to tickets issued on or before: March 24, 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights departing from Nice, France (NCE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 22, 2019
Applicable to tickets issued on or before: March 22, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

News

SkyTeam and its 19 members have decided to discontinue regional Go Passes, effective January 1, 2019. Since these passes were introduced 10 years ago, the customers’ needs have changed; therefore, the current offering has been updated to reflect customer demand.

All News >

Network Updates

Delta will have a new home at the Louis Armstrong New Orleans International Airport come May 15, when all its operations will begin from Concourse C at the newly built North Terminal.

All Network Updates >

Exception Policies

Date(s) of Impacted travel: March 18, 2019
Applicable to tickets issued on or before: March 16, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 19, 2019
Applicable to tickets issued on or before: March 15, 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights operated by Air France and HOP
All Exception Policies >

Products & Services

Basic Economy is now available between Mexico and Europe (Europe Point-of-Sale only at this time). The expansion for trans-Atlantic travel comes as partners Air France-KLM, Alitalia and Virgin Atlantic each introduce a similar basic fare product across the Atlantic.

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Exception Policies

Date(s) of Impacted travel: March 10, 2019 through March 15, 2019
Applicable to tickets issued on or before: March 14, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 13, 2019 through March 14, 2019
Applicable to tickets issued on or before: March 12, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 13, 2019 through March 14, 2019
Applicable to tickets issued on or before: March 12, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 10, 2019 through March 14, 2019
Applicable to tickets issued on or before: March 10, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 10, 2019 through March 11, 2019
Applicable to tickets issued on or before: March 10, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 09, 2019 through March 10, 2019
Applicable to tickets issued on or before: March 07, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 03, 2019 through March 04, 2019
Applicable to tickets issued on or before: March 03, 2019
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ  (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 02, 2019 through March 04, 2019
Applicable to tickets issued on or before: March 03, 2019
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 03, 2019 through March 04, 2019
Applicable to tickets issued on or before: March 02, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: March 02, 2019
Applicable to tickets issued on or before: March 01, 2019
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 23, 2019 through February 24, 2019
Applicable to tickets issued on or before: February 22, 2019
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Des Moines, IA (DSM)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Lincoln, NE (LNK)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Sault Ste Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
All Exception Policies >

News

As part of a planned maintenance from 11:00pm ET on Saturday, February 23rd through Sunday, February 24th at 4:00am ET, SkyMiles Members will not be able to log in to delta.com or the Fly Delta app, redeem miles, visit My Trips or check in for a flight through their SkyMiles account, for about five hours.

All News >

Exception Policies

Date(s) of Impacted travel: February 20, 2019
Applicable to tickets issued on or before: February 19, 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 11, 2019 through February 22, 2019
Applicable to tickets issued on or before: February 11, 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
All Exception Policies >

News

As part of an ongoing effort to offer international customers a full menu of Delta fare products, we are reintroducing Delta Comfort+ fares for itineraries that originate in the U.K., effective immediately, after suspending them in February of 2018. With the reintroduction of these fares, Travel Agents will be also be able to purchase fares for Virgin Atlantic’s Economy Delight product on DL-marketed/VS-operated flights for exit UK itineraries. Delta Comfort+® and Virgin Atlantic’s Economy Delight products offer benefits including, but not limited to, additional recline on longer flights, extra legroom and priority boarding that many customers value when flying.

All News >

News

As part of Delta’s ongoing effort to be the easiest airline to do business with, Delta recently announced an enhancement for changes to the ticketing process, when using Same Day Travel (SDT). Effective immediately, any changes to a ticket when using SDT will result in the ticket being revalidated instead of being reissued by Delta. This new enhancement will allow Travel Agencies to maintain ownership of their tickets, even after making SDT changes.

All News >

Exception Policies

Date(s) of Impacted travel: February 11, 2019 through February 12, 2019
Applicable to tickets issued on or before: February 11, 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Chicago O’Hare, IL (ORD)
  • Detroit, MI (DTW)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Flint, MI (FNT)
  • Grand Forks, ND (GFK)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria. IL (PIA)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
  • Cleveland, OH (CLE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 11, 2019 through February 15, 2019
Applicable to tickets issued on or before: February 11, 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
All Exception Policies >
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