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Exception Policies

Coronavirus Situation – Change Fee– Bulletin 3

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Exception Policies

Coronavirus Situation – All U.S. Domestic Travel – Bulletin 2
Date(s) of Impacted travel: March 17, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 21, 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation – All International Travel – Bulletin 1
Date(s) of Impacted travel: February 25, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 17, 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation – All U.S. Domestic Travel – Bulletin 1
Date(s) of Impacted travel: March 17, 2020 through April 30, 2020
Applicable to tickets issued on or before: March 17, 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation - Latin America and the Caribbean - Bulletin 4
Date(s) of Impacted travel: March 12, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 15, 2020
Affected Area(s) to/from/through the following:
  • Argentina
  • Colombia
  • Ecuador
  • El Salvador
  • Guatemala
  • St. Maarten
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Exception Policies

Coronavirus Situation - Australia - Bulletin 1
Date(s) of Impacted travel: March 15, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 15, 2020
Affected Area(s) to/from/through the following:
  • Australia
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Exception Policies

Coronavirus Situation - Latin America and the Caribbean - Bulletin 3
Date(s) of Impacted travel: March 12, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 15, 2020
Affected Area(s) to/from/through the following:
  • Argentina
  • Ecuador
  • El Salvador
  • Guatemala
  • St. Maarten
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Exception Policies

Coronavirus Situation - Israel - Bulletin 1
Date(s) of Impacted travel: March 14, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 14, 2020
Affected Area(s) to/from/through the following:
  • Israel
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Exception Policies

Coronavirus Situation - Transatlantic Travel - Bulletin 8
Date(s) of Impacted travel: February 25, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 14, 2020
Affected Area(s) to/from/through the following:
  • Belgium
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • India
  • Ireland
  • Italy
  • Netherlands
  • Portugal
  • Spain
  • Switzerland
  • United Kingdom
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News

Delta Reduces U.S.-Europe Flying Starting Monday; Suspends JFK to Mumbai

Starting Monday, Delta will operate one daily flight between the U.S. and select cities in Europe. Delta will also temporarily suspend service between New York-JFK and Mumbai starting Tuesday, March 17.

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News

Delta Evaluating Europe Flights, Helping Customers Return to U.S. After Coronavirus Travel Directive

Delta will operate a nearly full schedule of flights from continental Europe to multiple U.S. gateways through Sunday, March 15, to ensure eligible customers can return to the United States as the airline responds to a new U.S. government travel directive.

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Exception Policies

Coronavirus Situation - Latin America - Bulletin 2
Date(s) of Impacted travel: March 12, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 13, 2020
Affected Area(s) to/from/through the following:
  • Argentina
  • El Salvador
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Exception Policies

Coronavirus Situation – El Salvador Bulletin - 1
Date(s) of Impacted travel: March 12, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 12, 2020
Affected Area(s) to/from/through the following:
  • El Salvador
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Exception Policies

Coronavirus Situation in Europe - Bulletin 7
Date(s) of Impacted travel: February 25, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 11, 2020
Affected Area(s) to/from/through the following:
  • Belgium
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Netherlands
  • Portugal
  • Spain
  • Switzerland
  • United Kingdom
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News

Self-Service Options Reminder, During Times of Peak Call Volume

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Exception Policies

Coronavirus Situation in Italy - Bulletin 6
Date(s) of Impacted travel: February 25, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 09, 2020
Affected Area(s) to/from/through the following:
  • All flights to/from Italy
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Exception Policies

Coronavirus Situation - Bulletin 6
Date(s) of Impacted travel: January 24, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 09, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK / PKX)
  • Shanghai, China (PVG)
  • Seoul, South Korea (ICN)
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Exception Policies

Coronavirus Situation - Systemwide Travel - Bulletin 3
Date(s) of Impacted travel: March 01, 2020 through April 30, 2020
Applicable to tickets issued on or before: March 09, 2020
Affected Area(s) to/from/through the following:
  • For Travel Systemwide (includes all domestic and international destinations), for tickets issued on/before March 9, 2020
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Exception Policies

Coronavirus Situation in Italy - Bulletin 5
Date(s) of Impacted travel: February 25, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 06, 2020
Affected Area(s) to/from/through the following:
  • All flights to/from Italy
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Exception Policies

Coronavirus Situation - Bulletin 5
Date(s) of Impacted travel: January 24, 2020 through May 31, 2020
Applicable to tickets issued on or before: March 06, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK / PKX)
  • Shanghai, China (PVG)
  • Seoul, South Korea (ICN)
All Exception Policies >

Exception Policies

Coronavirus Situation – Change Fee – Bulletin 2

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Exception Policies

France ATC Industrial Action - Bulletin 1
Date(s) of Impacted travel: March 05, 2020 through March 08, 2020
Applicable to tickets issued on or before: March 03, 2020
Affected Area(s) to/from/through the following:
  • All Short-Haul and Medium-Haul Air France Operated Flights
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Exception Policies

Coronavirus Situation – International Travel - Bulletin 2
Date(s) of Impacted travel: March 01, 2020 through March 31, 2020
Applicable to tickets issued on or before: March 03, 2020
Affected Area(s) to/from/through the following:
  • All International Cities (not including travel within the 50 U.S.) 
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Exception Policies

Coronavirus Situation – International Travel - Bulletin 1
Date(s) of Impacted travel: March 01, 2020 through March 31, 2020
Applicable to tickets issued on or before: March 03, 2020
Affected Area(s) to/from/through the following:
  • All International Cities (not including travel within the 50 U.S.) 
All Exception Policies >

Exception Policies

Coronavirus Situation – Change Fee - Bulletin 1

All Exception Policies >

Exception Policies

Coronavirus Situation in Italy - Bulletin 4
Date(s) of Impacted travel: February 25, 2020 through April 30, 2020
Applicable to tickets issued on or before: March 01, 2020
Affected Area(s) to/from/through the following:
  • All flights to/from Italy
All Exception Policies >

Exception Policies

Coronavirus Situation in Italy - Bulletin 3
Date(s) of Impacted travel: February 25, 2020 through March 15, 2020
Applicable to tickets issued on or before: February 27, 2020
Affected Area(s) to/from/through the following:
  • All flights to/from Italy
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Exception Policies

Coronavirus Situation in Italy - Bulletin 2
Date(s) of Impacted travel: February 25, 2020 through March 15, 2020
Applicable to tickets issued on or before: February 26, 2020
Affected Area(s) to/from/through the following:
  • Bologna, Italy (BLQ)
  • Milan – Linate, Italy (LIN)
  • Milan – Malpensa, Italy (MXP)
  • Turin, Italy (TRN)
  • Venice, Italy (VCE)
All Exception Policies >

Exception Policies

Coronavirus Situation in Italy - Bulletin 1
Date(s) of Impacted travel: February 25, 2020 through March 02, 2020
Applicable to tickets issued on or before: February 25, 2020
Affected Area(s) to/from/through the following:
  • Bologna, Italy (BLQ)
  • Milan – Linate, Italy (LIN)
  • Milan – Malpensa, Italy (MXP)
  • Venice, Italy (VCE)
All Exception Policies >

Exception Policies

HOP! Pilots Union Industrial Action - Bulletin 1
Date(s) of Impacted travel: February 27, 2020
Applicable to tickets issued on or before: February 25, 2020
Affected Area(s) to/from/through the following:
  • All flights operated by HOP! aircraft
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Exception Policies

Coronavirus Situation - Bulletin 4
Date(s) of Impacted travel: January 24, 2020 through April 30, 2020
Applicable to tickets issued on or before: February 24, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK / PKX)
  • Shanghai, China (PVG)
  • Seoul, South Korea (ICN)
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Exception Policies

Chicago Area Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 25, 2020 through February 26, 2020
Applicable to tickets issued on or before: February 23, 2020
Affected Area(s) to/from/through the following:
  • Chicago-O’Hare, IL (ORD)
  • Chicago-Midway, IL (MDW)
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Exception Policies

HOP! Pilots Union Industrial Action - Bulletin 1
Date(s) of Impacted travel: February 24, 2020
Applicable to tickets issued on or before: February 20, 2020
Affected Area(s) to/from/through the following:
  • All flights operated by HOP! aircraft
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Exception Policies

France Industrial Action - Bulletin 1
Date(s) of Impacted travel: February 20, 2020
Applicable to tickets issued on or before: February 18, 2020
Affected Area(s) to/from/through the following:
  • All Short-Haul and Medium-Haul Air France Operated Flights
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Exception Policies

São Paulo Floods - Bulletin 1
Date(s) of Impacted travel: February 10, 2020 through February 11, 2020
Applicable to tickets issued on or before: February 10, 2020
Affected Area(s) to/from/through the following:
  • São Paulo, BR (GRU)
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Exception Policies

Paris Weather - Bulletin 1
Date(s) of Impacted travel: February 09, 2020 through February 10, 2020
Applicable to tickets issued on or before: February 09, 2020
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
  • Paris – Orly Field, FR (ORY)
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Exception Policies

Northern Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: February 09, 2020
Applicable to tickets issued on or before: February 08, 2020
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Green Bay, WI (GRB)
  • La Crosse, WI (LSE)
  • Madison, WI (MSN)
  • Minneapolis, MN (MSP)
  • Rochester, MN (RST)
  • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Northern Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 09, 2020
Applicable to tickets issued on or before: February 08, 2020
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Green Bay, WI (GRB)
  • La Crosse, WI (LSE)
  • Minneapolis, MN (MSP)
  • Wausau, WI (CWA)
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Exception Policies

Amsterdam Weather - Bulletin 1
Date(s) of Impacted travel: February 09, 2020 through February 11, 2020
Applicable to tickets issued on or before: February 07, 2020
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Upper Northeast U.S. and Canada Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 07, 2020 through February 08, 2020
Applicable to tickets issued on or before: February 06, 2020
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Ithaca, NY (ITH)
  • Montreal, QC, Canada (YUL)
  • Ottawa, ON, Canada (YOW)
  • Portland, ME (PWM)
  • Syracuse, NY (SYR)
All Exception Policies >

Exception Policies

French Industrial Action - Bulletin 1
Date(s) of Impacted travel: February 06, 2020 through February 07, 2020
Applicable to tickets issued on or before: February 04, 2020
Affected Area(s) to/from/through the following:
  • All Short-Haul and Medium-Haul Air France Operated Flights
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Exception Policies

South Central Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 05, 2020
Applicable to tickets issued on or before: February 03, 2020
Affected Area(s) to/from/through the following:
  • Dallas-Fort Worth, TX (DFW)
  • Dallas-Love Field, TX (DAL)
  • Oklahoma City, OK (OKC)
  • Tulsa, OK (TUL)
All Exception Policies >

Exception Policies

Salt Lake City Winter Weather - Bulletin 1
Date(s) of Impacted travel: February 03, 2020
Applicable to tickets issued on or before: February 02, 2020
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
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Exception Policies

Coronavirus Situation in China - Bulletin 3
Date(s) of Impacted travel: January 24, 2020 through April 30, 2020
Applicable to tickets issued on or before: January 29, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK / PKX)
  • Shanghai, China (PVG)
All Exception Policies >

Exception Policies

France Industrial Action - Bulletin 1
Date(s) of Impacted travel: January 29, 2020
Applicable to tickets issued on or before: January 27, 2020
Affected Area(s) to/from/through the following:
  • France (FR)
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Exception Policies

Coronavirus Situation in China - Bulletin 2
Date(s) of Impacted travel: January 24, 2020 through February 29, 2020
Applicable to tickets issued on or before: January 27, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK)
  • Shanghai, China (PVG)
All Exception Policies >

Exception Policies

Coronavirus Situation in China - Bulletin 1
Date(s) of Impacted travel: January 24, 2020 through January 31, 2020
Applicable to tickets issued on or before: January 24, 2020
Affected Area(s) to/from/through the following:
  • Beijing, China (PEK)
  • Shanghai, China (PVG)
All Exception Policies >

Exception Policies

Nantes Political Unrest - Bulletin 1
Date(s) of Impacted travel: January 23, 2020 through January 24, 2020
Applicable to tickets issued on or before: January 22, 2020
Affected Area(s) to/from/through the following:
  • Nantes, France (NTE)
All Exception Policies >

Exception Policies

Industrial Action in France - Bulletin 1
Date(s) of Impacted travel: January 24, 2020
Applicable to tickets issued on or before: January 22, 2020
Affected Area(s) to/from/through the following:
  • All Short-Haul and Medium-Haul Air France Operated Flights
All Exception Policies >

Exception Policies

Northeastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: January 18, 2020
Applicable to tickets issued on or before: January 16, 2020
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Detroit, MI (DTW)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >
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