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Exception Policies

San Pedro Sula Infrastructure – Bulletin 2
Date(s) of Impacted travel: November 05, 2020 through November 25, 2020
Applicable to tickets issued on or before: November 10, 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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Exception Policies

Tropical Storm Eta - South Florida - Bulletin 1
Date(s) of Impacted travel: November 08, 2020 through November 09, 2020
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Fort Lauderdale, FL (FLL)
  • Fort Meyers, FL (RSW)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • West Palm Beach, FL (PBI)
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Exception Policies

San Pedro Sula Infrastructure – Bulletin 1
Date(s) of Impacted travel: November 05, 2020 through November 12, 2020
Applicable to tickets issued on or before: November 05, 2020
Affected Area(s) to/from/through the following:
  • San Pedro Sula, Honduras (SAP)
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News

U.K. Travelers Prefer Delta for Third Year Running

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Exception Policies

Lagos Operations – Bulletin 1
Date(s) of Impacted travel: October 28, 2020
Applicable to tickets issued on or before: October 28, 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Hurricane Zeta - U.S. Gulf Coast - Bulletin 2
Date(s) of Impacted travel: October 28, 2020 through October 29, 2020
Applicable to tickets issued on or before: October 27, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Hurricane Zeta - U.S. Gulf Coast - Bulletin 1
Date(s) of Impacted travel: October 28, 2020 through October 29, 2020
Applicable to tickets issued on or before: October 26, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Pensacola, FL (PNS)
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Exception Policies

Tropical Storm Zeta - Cancun – Bulletin 1
Date(s) of Impacted travel: October 26, 2020 through October 27, 2020
Applicable to tickets issued on or before: October 25, 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Lagos Operations – Bulletin 2
Date(s) of Impacted travel: October 20, 2020 through October 27, 2020
Applicable to tickets issued on or before: October 22, 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria (LOS)
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Exception Policies

Lagos Operations - Bulletin 1
Date(s) of Impacted travel: October 20, 2020 through October 22, 2020
Applicable to tickets issued on or before: October 25, 2020
Affected Area(s) to/from/through the following:
  • Lagos, Nigeria 
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News

Global Sales Support Expands Chat Functionality

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Exception Policies

Hurricane Delta - U.S. Gulf Coast - Bulletin 1
Date(s) of Impacted travel: October 08, 2020 through October 10, 2020
Applicable to tickets issued on or before: October 06, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Lafayette, LA (LFT)
  • New Orleans, LA (MSY)
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Exception Policies

Hurricane Delta - Bulletin 1
Date(s) of Impacted travel: October 06, 2020 through October 08, 2020
Applicable to tickets issued on or before: October 06, 2020
Affected Area(s) to/from/through the following:
  • Cancun, Mexico (CUN)
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Exception Policies

Coronavirus Situation – All International Travel – Bulletin 6
Date(s) of Impacted travel: February 25, 2020 through March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50, or to/from the U.S. Virgin Islands or Puerto Rico)
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News

Delta Extends Loyalty Benefits Further into 2021, Offers More Flexibility for Award Travel

To give customers more time to enjoy their benefits, Delta is extending benefits for some Delta SkyMiles American Express Card Members, Delta Sky Club Memberships and more.

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Exception Policies

Hurricane Teddy - Bulletin 1
Date(s) of Impacted travel: September 21, 2020
Applicable to tickets issued on or before: September 19, 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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Exception Policies

Hurricane Sally - Gulf Coast U.S. - Bulletin 3
Date(s) of Impacted travel: September 14, 2020 through September 17, 2020
Applicable to tickets issued on or before: September 15, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Montgomery, AL (MGM)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Tropical Storm Sally - Gulf Coast U.S. - Bulletin 2
Date(s) of Impacted travel: September 14, 2020 through September 16, 2020
Applicable to tickets issued on or before: September 14, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Tropical Storm Sally - Gulf Coast U.S. - Bulletin 1
Date(s) of Impacted travel: September 14, 2020 through September 16, 2020
Applicable to tickets issued on or before: September 13, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  •  New Orleans, LA (MSY)
  •  Pensacola, FL (PNS)
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Exception Policies

Hurricane Paulette - Bulletin 1
Date(s) of Impacted travel: September 13, 2020 through September 16, 2020
Applicable to tickets issued on or before: September 12, 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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News

COVID-19 Test Now Required for Flights Between the U.S. and China

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Exception Policies

Typhoon Haishen – Bulletin 1
Date(s) of Impacted travel: September 06, 2020 through September 07, 2020
Applicable to tickets issued on or before: September 05, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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News

Delta's Hub at Incheon International Airport First in Asia Pacific to Receive Health Accreditation

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News

Building on its demonstrated commitment to flexibility for customers, Delta eliminates change fees

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Exception Policies

Coronavirus Situation – All U.S. Domestic Travel – Bulletin 6
Date(s) of Impacted travel: March 01, 2020 through March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation – All International Travel – Bulletin 5
Date(s) of Impacted travel: February 25, 2020 through March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Exception Policies

Coronavirus Situation - Change Fees - Bulletin 9

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Exception Policies

Typhoon Maysak – Bulletin 1
Date(s) of Impacted travel: September 02, 2020 through September 03, 2020
Applicable to tickets issued on or before: August 31, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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Exception Policies

Endeavor Third-Party Technology Issue - Delta Systemwide Travel - Bulletin 1
Date(s) of Impacted travel: August 30, 2020
Applicable to tickets issued on or before: August 30, 2020
Affected Area(s) to/from/through the following:
  • Systemwide Travel
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News

Five Ways Delta is Keeping Lavatories Safe and Clean for You

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Exception Policies

Hurricane Laura - Bulletin 3
Date(s) of Impacted travel: August 25, 2020 through August 28, 2020
Applicable to tickets issued on or before: August 27, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Exception Policies

Hurricane Laura - Bulletin 2
Date(s) of Impacted travel: August 25, 2020 through August 28, 2020
Applicable to tickets issued on or before: August 26, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Exception Policies

Hurricane Laura - Bulletin 1
Date(s) of Impacted travel: August 25, 2020 through August 27, 2020
Applicable to tickets issued on or before: August 25, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Exception Policies

Typhoon Bavi – Bulletin 1
Date(s) of Impacted travel: August 25, 2020 through August 27, 2020
Applicable to tickets issued on or before: August 25, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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News

Watch How Delta Ensures Cleaner Surfaces Across Travel Journey

Delta is offering a close look at the processes and products that provide an industry-leading approach to cleanliness.

All News >

Exception Policies

Tropical Storm Marco – Gulf Coast U.S. – Bulletin 1
Date(s) of Impacted travel: August 23, 2020 through August 24, 2020
Applicable to tickets issued on or before: August 23, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
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Exception Policies

Tropical Storm Laura – Key West – Bulletin 1
Date(s) of Impacted travel: August 24, 2020
Applicable to tickets issued on or before: August 22, 2020
Affected Area(s) to/from/through the following:
  • Key West , FL (EYW)
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Exception Policies

Tropical Storm Laura – Eastern Caribbean – Bulletin 2
Date(s) of Impacted travel: August 22, 2020 through August 23, 2020
Applicable to tickets issued on or before: August 22, 2020
Affected Area(s) to/from/through the following:
  • Providenciales, TC (PLS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
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Exception Policies

Tropical Storm Laura – Eastern Caribbean- Bulletin 1
Date(s) of Impacted travel: August 22, 2020
Applicable to tickets issued on or before: August 21, 2020
Affected Area(s) to/from/through the following:
  • Punta Cana, DO (PUJ)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
All Exception Policies >

News

Delta Brings Back More Flights Across the Atlantic and Pacific this Winter and Summer 2021

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News

More Space for Holiday Travel: Delta Extends Middle Seat Blocks into January 2021

Delta extends protocol to block the selection of middle seats and limit the number of customers per flight for the holiday season.

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Exception Policies

Coronavirus Situation – Change Fee– Bulletin 8

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Policy Updates

Delta Updates its Canadian and International Contracts of Carriage

Delta has updated its Canadian and International Contracts of Carriage. Effective for tickets issued on/after August 17, 2020, Rule 240 of the Canadian Contract of Carriage and Rule 20 of the International Contract of Carriage have been amended and refunds for delayed flights will only be provided on passenger request if the delay is 120 minutes or more.

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News

'Is it Safe to Travel?' See Delta’s Layers of Protection for Yourself

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Exception Policies

Tropical Storm Isaias – Mid-Atlantic U.S.- Bulletin 1
Date(s) of Impacted travel: August 04, 2020 through August 05, 2020
Applicable to tickets issued on or before: August 03, 2020
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Hartford, CT (BDL)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

News

Flexibility When Flying: Delta Expands Change-Fee Waivers for New Bookings, Travel Through 2020

All News >

News

Delta Adjusts August Flying Schedule Amid Coronavirus Concerns, Continues Blocking Seats for Safety

All News >

Exception Policies

Hurricane Isaias – Georgia and Carolina Coast – Bulletin 1
Date(s) of Impacted travel: August 03, 2020 through August 04, 2020
Applicable to tickets issued on or before: August 01, 2020
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Hilton Head, SC (HHH)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
All Exception Policies >

News

Delta’s Corporate Responsibility Report Pledges Continued Commitment to Social Impact and Sustainability in Face of Pandemic

Delta’s 2019 Corporate Responsibility Report focuses on safety, sustainability, employees and customers.

All News >

Exception Policies

Hurricane Isaias – Bulletin 1
Date(s) of Impacted travel: August 01, 2020 through August 02, 2020
Applicable to tickets issued on or before: July 31, 2020
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Jacksonville, FL (JAX)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • West Palm Beach, FL (PBI)
All Exception Policies >
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