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Exception Policies

French Rail Industrial Action - Bulletin 1
Date(s) of Impacted travel: December 03, 2022 through December 05, 2022
Applicable to tickets issued on or before: December 03, 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport 
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Exception Policies

Upper Great Lakes Winter Weather Bulletin 1
Date(s) of Impacted travel: November 17, 2022 through November 18, 2022
Applicable to tickets issued on or before: November 17, 2022
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
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News

Delta named No. 1 in Business Travel News Survey for 12th consecutive year

Corporate travel professionals have rated Delta No. 1 in the annual Business Travel News Airline Survey for the 12th year in a row, citing the airline’s response to evolving customer needs as well as their unwavering commitment to consistently communicate with their travelers. Delta led in nearly every category, increasing its overall score comparative to 2019.

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Exception Policies

Northern Plains - Bulletin 1
Date(s) of Impacted travel: November 10, 2022 through November 11, 2022
Applicable to tickets issued on or before: November 09, 2022
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Hibbing, MN (HIB)
  • Minneapolis, MN (MSP)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
  • Winnipeg, CA (YWG)
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Exception Policies

Tropical Storm Nicole - Bulletin 2
Date(s) of Impacted travel: November 08, 2022 through November 13, 2022
Applicable to tickets issued on or before: November 09, 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, FL (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, FL (MCO)
  • Providenciales, Turks and Caicos (PLS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
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News

Delta named Best Airline in 2022 Stella Awards

Delta continues to earn accolades from its travel partners across the industry and around the world. The airline was recently recognized with a Gold-level honors for Best Airline in the Stella Awards, Delta’s sixth consecutive year of receiving this award.

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Exception Policies

Tropical Storm Nicole - Bulletin 1
Date(s) of Impacted travel: November 08, 2022 through November 13, 2022
Applicable to tickets issued on or before: November 08, 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, Florida (DAB)
  • Fort Lauderdale, Florida (FLL)
  • Gainesville, Florida (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, Florida (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, Florida (MLB)
  • Miami, Florida (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, Florida (MCO)
  • Providenciales, Turks Caicos (PLS)
  • Savannah, Georgia (SAV)
  • Tallahassee, Florida (TLH)
  • West Palm Beach, Florida (PBI)
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Exception Policies

Amsterdam Operational Disruptions - Bulletin 1
Date(s) of Impacted travel: November 05, 2022
Applicable to tickets issued on or before: November 04, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Civil Unrest in Brazil – Bulletin 1
Date(s) of Impacted travel: November 01, 2022 through November 04, 2022
Applicable to tickets issued on or before: November 01, 2022
Affected Area(s) to/from/through the following:
  • Sao Paulo, Brazil (GRU)
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Exception Policies

Tropical Storm Lisa - Bulletin 1
Date(s) of Impacted travel: November 02, 2022 through November 04, 2022
Applicable to tickets issued on or before: November 01, 2022
Affected Area(s) to/from/through the following:
  • Belize City, Belize (BZE)
  • Guatemala City, Guatemala (GUA)
  • San Salvador, El Salvador (SAL)
  • San Pedro Sula, Honduras (SAP)
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Exception Policies

Fort Myers Infrastructure - Bulletin 1
Date(s) of Impacted travel: September 30, 2022 through October 08, 2022
Applicable to tickets issued on or before: September 30, 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
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Exception Policies

Hurricane Ian - Bulletin 3
Date(s) of Impacted travel: September 25, 2022 through October 03, 2022
Applicable to tickets issued on or before: September 29, 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
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Exception Policies

Tropical Storm Ian – The Carolinas and Georgia - Bulletin 1
Date(s) of Impacted travel: September 30, 2022 through October 03, 2022
Applicable to tickets issued on or before: September 29, 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Raleigh Durham, NC (RDU)
  • Wilmington, NC (ILM)
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Exception Policies

Hurricane Ian - Bulletin 2
Date(s) of Impacted travel: September 25, 2022 through September 30, 2022
Applicable to tickets issued on or before: September 27, 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
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Exception Policies

Tropical Storm Ian - Bulletin 1
Date(s) of Impacted travel: September 25, 2022 through September 30, 2022
Applicable to tickets issued on or before: September 25, 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Orlando, FL (MCO)
  • Miami, FL (MIA)
  • Melbourne, FL (MLB)
  • West Palm Beach, FL (PBI)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Fort Walton Beach, FL (VPS)
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Exception Policies

Industrial Action in West Africa - Bulletin 1
Date(s) of Impacted travel: September 23, 2022 through September 25, 2022
Applicable to tickets issued on or before: September 23, 2022
Affected Area(s) to/from/through the following:
  • Accra, GH (ACC)
  • Dakar, SN (DSS)
  • Lagos, NG (LOS)
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Exception Policies

Tropical Depression Nine - Grand Cayman – Bulletin 1
Date(s) of Impacted travel: September 26, 2022 through September 27, 2022
Applicable to tickets issued on or before: September 23, 2022
Affected Area(s) to/from/through the following:
  • Grand Cayman, KY (GCM)
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Exception Policies

Hurricane Fiona - Bermuda – Bulletin 1
Date(s) of Impacted travel: September 22, 2022 through September 23, 2022
Applicable to tickets issued on or before: September 21, 2022
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 2
Date(s) of Impacted travel: September 17, 2022 through September 20, 2022
Applicable to tickets issued on or before: September 17, 2022
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbour, BS (MHH)
  • North Eleuthera, BS (ELH)
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
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Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 1
Date(s) of Impacted travel: September 17, 2022 through September 18, 2022
Applicable to tickets issued on or before: September 16, 2022
Affected Area(s) to/from/through the following:
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
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Exception Policies

Tropical Storm Fiona - Caribbean Islands - Bulletin 1
Date(s) of Impacted travel: September 17, 2022
Applicable to tickets issued on or before: September 15, 2022
Affected Area(s) to/from/through the following:
  • San Juan, Puerto Rico (SJU)
  • ST Croix, Virgin Islands (STX)
  • ST Maarten, ST Maarten (SXM)
  • ST Thomas, Virgin Islands (STT)
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Exception Policies

Industrial Action in France - Bulletin 1
Date(s) of Impacted travel: September 16, 2022
Applicable to tickets issued on or before: September 14, 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport
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Exception Policies

Typhoon Muifa - Bulletin 1
Date(s) of Impacted travel: September 13, 2022 through September 14, 2022
Applicable to tickets issued on or before: September 12, 2022
Affected Area(s) to/from/through the following:
  • Shanghai – China (PVG)
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Exception Policies

Hurricane Kay - Bulletin 1
Date(s) of Impacted travel: September 07, 2022
Applicable to tickets issued on or before: September 06, 2022
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, Mexico (SJD) 
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Exception Policies

Hurricane Earl - Bulletin 1
Date(s) of Impacted travel: September 08, 2022
Applicable to tickets issued on or before: September 06, 2022
Affected Area(s) to/from/through the following:
  • Bermuda BM – (BDA)
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Exception Policies

New York City Area Severe Weather - Bulletin 1
Date(s) of Impacted travel: August 22, 2022
Applicable to tickets issued on or before: August 21, 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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Exception Policies

Amsterdam Operational Constraints - Bulletin 10
Date(s) of Impacted travel: May 30, 2022 through August 20, 2022
Applicable to tickets issued on or before: August 05, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Amsterdam Operational Constraints - Bulletin 9
Date(s) of Impacted travel: May 30, 2022 through August 06, 2022
Applicable to tickets issued on or before: July 30, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

News

Important info for customers with upcoming travel departing London Heathrow (LHR)

Due to operating constraints announced at London Heathrow, customers’ travel experience may be impacted, so we've gathered some resources to help.

All News >

Exception Policies

London Heathrow Airport Restrictions - Bulletin 1
Date(s) of Impacted travel: July 25, 2022 through August 10, 2022
Applicable to tickets issued on or before: July 22, 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
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Exception Policies

Amsterdam Operational Constraints - Bulletin 8
Date(s) of Impacted travel: May 30, 2022 through July 30, 2022
Applicable to tickets issued on or before: July 21, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: July 12, 2022
Applicable to tickets issued on or before: July 11, 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
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Exception Policies

Amsterdam Operational Constraints - Bulletin 7
Date(s) of Impacted travel: May 30, 2022 through July 23, 2022
Applicable to tickets issued on or before: July 08, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Policy Updates

Delta Provides Additional Flexibility with an Irregular Operations Rebooking Policy for Travel Agency Partners

Delta is providing additional flexibility for our Travel Agency partners with an Irregular Operations Rebooking Policy, to assist customers with reaccommodation options when an irregular operations event occurs. This policy is effective for travel on/after July 1, 2022.

All Policy Updates >

Exception Policies

Amsterdam Operational Constraints - Bulletin 6
Date(s) of Impacted travel: May 30, 2022 through July 10, 2022
Applicable to tickets issued on or before: May 30, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: June 29, 2022 through July 06, 2022
Applicable to tickets issued on or before: June 29, 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
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Exception Policies

July 4th Holiday Travel – Bulletin 1
Date(s) of Impacted travel: July 01, 2022 through July 04, 2022
Applicable to tickets issued on or before: June 28, 2022
Affected Area(s) to/from/through the following:
  • Systemwide - all cities where Delta flies
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Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: June 27, 2022
Applicable to tickets issued on or before: June 26, 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Amsterdam Operational Constraints - Bulletin 5
Date(s) of Impacted travel: May 30, 2022 through July 03, 2022
Applicable to tickets issued on or before: June 24, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

New York City Area Severe Weather – Bulletin 1
Date(s) of Impacted travel: June 22, 2022
Applicable to tickets issued on or before: June 21, 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: June 20, 2022 through June 26, 2022
Applicable to tickets issued on or before: June 20, 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
All Exception Policies >

Exception Policies

London Railway Industrial Action – Bulletin 1
Date(s) of Impacted travel: June 21, 2022 through June 26, 2022
Applicable to tickets issued on or before: June 20, 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
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Exception Policies

Amsterdam Operational Constraints - Bulletin 4
Date(s) of Impacted travel: May 30, 2022 through June 26, 2022
Applicable to tickets issued on or before: June 09, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

Exception Policies

Industrial Action in Belgium - Bulletin 1
Date(s) of Impacted travel: June 20, 2022
Applicable to tickets issued on or before: June 15, 2022
Affected Area(s) to/from/through the following:
  • Brussels, BE (BRU)
All Exception Policies >

Exception Policies

Industrial Action in Paris - Bulletin 1
Date(s) of Impacted travel: June 16, 2022
Applicable to tickets issued on or before: June 14, 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
All Exception Policies >

News

Traveling the World Just Got Easier

Delta is prepared to welcome international travelers to the United States this summer following the lifting of pre-entry testing requirements by the U.S. government.

All News >

Exception Policies

Amsterdam Operational Constraints - Bulletin 3
Date(s) of Impacted travel: May 30, 2022 through June 17, 2022
Applicable to tickets issued on or before: June 10, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Paris Operational Constraints – Bulletin 1
Date(s) of Impacted travel: June 08, 2022 through June 09, 2022
Applicable to tickets issued on or before: June 07, 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
All Exception Policies >

Exception Policies

Florida Tropical Depression – Bulletin 1
Date(s) of Impacted travel: June 03, 2022 through June 04, 2022
Applicable to tickets issued on or before: June 02, 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Fort Lauderdale, FL (FLL)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach FL, (PBI)
All Exception Policies >

Exception Policies

Amsterdam Operational Constraints - Bulletin 2
Date(s) of Impacted travel: May 30, 2022 through June 10, 2022
Applicable to tickets issued on or before: June 02, 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >
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