Delta in Asia - Pacific
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Asia Pacific is full of treasures, physical and spiritual, ancient and modern. Whether you want to experience the splendor that is Sydney or behold some of the world's most famous temples in Taipei, no other global airline puts as many of the world's treasures.
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Exception Policies
| Date(s) of Impacted travel: | June 21, 2019 through August 15, 2019 |
| Applicable to tickets issued on or before: | June 21, 2019 |
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News
Delta has acquired a 4.3 percent equity stake in Hanjin-KAL, the largest shareholder of Korean Air. The investment demonstrates Delta’s commitment to the success of its joint venture with Korean Air and the customer benefits, market positioning and growth opportunities the partnership enables. Delta intends to increase its equity stake to 10 percent over time, after receiving regulatory approval.
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Exception Policies
| Date(s) of Impacted travel: | June 21, 2019 through June 23, 2019 |
| Applicable to tickets issued on or before: | June 20, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | June 19, 2019 through June 20, 2019 |
| Applicable to tickets issued on or before: | June 19, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | June 20, 2019 |
| Applicable to tickets issued on or before: | June 19, 2019 |
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News
Delta SkyMiles Medallion Members can now take advantage of "Reclaim My Status" after a change, event or important life moment has temporarily affected their travel patterns. Built from the ground up based on Member feedback, this is the latest thoughtful addition to Delta's Medallion program.
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Exception Policies
| Date(s) of Impacted travel: | May 31, 2019 through June 01, 2019 |
| Applicable to tickets issued on or before: | May 30, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | May 29, 2019 |
| Applicable to tickets issued on or before: | May 28, 2019 |
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Policy Updates
As a reminder of the IATA 830d Resolution, Delta Air Lines is reminding all Agency partners to adopt the use of the SSRCTCE/SSRCTCM industry standard codes for storing customer contact information by June 1, 2019, if they have not already done so.
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Exception Policies
| Date(s) of Impacted travel: | May 28, 2019 |
| Applicable to tickets issued on or before: | May 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 21, 2019 |
| Applicable to tickets issued on or before: | May 20, 2019 |
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News
Steve Sear, Delta's President – International and Executive Vice President of Global Sales, spoke with Delta News Hub one year into the approval of the airline's joint venture with Korean Air about what customers, employees and others can look forward to in 2019 and beyond.
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Exception Policies
| Date(s) of Impacted travel: | April 29, 2019 through April 30, 2019 |
| Applicable to tickets issued on or before: | April 26, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 26, 2019 |
| Applicable to tickets issued on or before: | April 25, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 16, 2019 through November 30, 2019 |
| Applicable to tickets issued on or before: | April 17, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 16, 2019 through April 30, 2019 |
| Applicable to tickets issued on or before: | April 16, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 19, 2019 |
| Applicable to tickets issued on or before: | April 17, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 25, 2019 |
| Applicable to tickets issued on or before: | March 25, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 24, 2019 through March 25, 2019 |
| Applicable to tickets issued on or before: | March 24, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 22, 2019 |
| Applicable to tickets issued on or before: | March 22, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 18, 2019 |
| Applicable to tickets issued on or before: | March 16, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 19, 2019 |
| Applicable to tickets issued on or before: | March 15, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 15, 2019 |
| Applicable to tickets issued on or before: | March 14, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 13, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 12, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 13, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 12, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 10, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 11, 2019 |
| Applicable to tickets issued on or before: | March 10, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 09, 2019 through March 10, 2019 |
| Applicable to tickets issued on or before: | March 07, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 03, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 03, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 02, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 03, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 03, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 02, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 02, 2019 |
| Applicable to tickets issued on or before: | March 01, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 23, 2019 through February 24, 2019 |
| Applicable to tickets issued on or before: | February 22, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 20, 2019 |
| Applicable to tickets issued on or before: | February 19, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 22, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 12, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 15, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 12, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 09, 2019 through February 13, 2019 |
| Applicable to tickets issued on or before: | February 07, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 12, 2019 through February 13, 2019 |
| Applicable to tickets issued on or before: | February 10, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 12, 2019 |
| Applicable to tickets issued on or before: | February 10, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 11, 2019 |
| Applicable to tickets issued on or before: | February 07, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | February 09, 2019 |
| Applicable to tickets issued on or before: | February 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 09, 2019 |
| Applicable to tickets issued on or before: | February 08, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 13, 2019 |
| Applicable to tickets issued on or before: | February 08, 2019 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR1
FlightStats (Jan. 2019)
94.4%
United
95.9%
American
ON-TIME PERFORMANCE1
FlightStats (Jan. 2019)
62.3%
United
64.3%
American
MISHANDLED BAGS
per 1,000 passengers2 (Nov. 2018)
2.33
United
3.39
American
1Based on May 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on April 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 5/18
