Delta in Asia - Pacific
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Asia Pacific is full of treasures, physical and spiritual, ancient and modern. Whether you want to experience the splendor that is Sydney or behold some of the world's most famous temples in Taipei, no other global airline puts as many of the world's treasures.
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Exception Policies
| Date(s) of Impacted travel: | August 21, 2019 through August 22, 2019 |
| Applicable to tickets issued on or before: | August 21, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 21, 2019 |
| Applicable to tickets issued on or before: | August 20, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 14, 2019 through August 15, 2019 |
| Applicable to tickets issued on or before: | August 13, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 13, 2019 |
| Applicable to tickets issued on or before: | August 12, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 10, 2019 |
| Applicable to tickets issued on or before: | August 09, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 09, 2019 through August 10, 2019 |
| Applicable to tickets issued on or before: | August 09, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 07, 2019 through August 08, 2019 |
| Applicable to tickets issued on or before: | August 07, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 05, 2019 through August 06, 2019 |
| Applicable to tickets issued on or before: | August 02, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | July 31, 2019 |
| Applicable to tickets issued on or before: | July 29, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | July 24, 2019 through July 25, 2019 |
| Applicable to tickets issued on or before: | July 24, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | July 24, 2019 |
| Applicable to tickets issued on or before: | July 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 22, 2019 |
| Applicable to tickets issued on or before: | July 22, 2019 |
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Products & Services
Delta is once again raising the bar on in-flight entertainment. With the launch of Delta’s newest aircraft, the A330-900neo, the airline’s next-generation entertainment system is also taking flight – featuring the next step in the evolution of its groundbreaking wireless IFE system from Delta Flight Products.
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Exception Policies
| Date(s) of Impacted travel: | July 26, 2019 through July 27, 2019 |
| Applicable to tickets issued on or before: | July 20, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 22, 2019 |
| Applicable to tickets issued on or before: | July 19, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 21, 2019 |
| Applicable to tickets issued on or before: | July 19, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 17, 2019 |
| Applicable to tickets issued on or before: | July 16, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 12, 2019 through July 14, 2019 |
| Applicable to tickets issued on or before: | July 11, 2019 |
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News
Delta continues its realignment of premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with its joint venture partners.
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Exception Policies
| Date(s) of Impacted travel: | July 11, 2019 |
| Applicable to tickets issued on or before: | July 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 06, 2019 |
| Applicable to tickets issued on or before: | July 05, 2019 |
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News
Delta announces the introduction of the SkyTeam Rebooking feature that will enable Delta’s frontline reservation agents to easily support customers traveling with SkyTeam partner airlines in case of a disruption to their journey.
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Exception Policies
| Date(s) of Impacted travel: | June 21, 2019 through August 15, 2019 |
| Applicable to tickets issued on or before: | June 21, 2019 |
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News
Delta has acquired a 4.3 percent equity stake in Hanjin-KAL, the largest shareholder of Korean Air. The investment demonstrates Delta’s commitment to the success of its joint venture with Korean Air and the customer benefits, market positioning and growth opportunities the partnership enables. Delta intends to increase its equity stake to 10 percent over time, after receiving regulatory approval.
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Exception Policies
| Date(s) of Impacted travel: | June 21, 2019 through June 23, 2019 |
| Applicable to tickets issued on or before: | June 20, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | June 19, 2019 through June 20, 2019 |
| Applicable to tickets issued on or before: | June 19, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | June 20, 2019 |
| Applicable to tickets issued on or before: | June 19, 2019 |
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News
Delta SkyMiles Medallion Members can now take advantage of "Reclaim My Status" after a change, event or important life moment has temporarily affected their travel patterns. Built from the ground up based on Member feedback, this is the latest thoughtful addition to Delta's Medallion program.
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Exception Policies
| Date(s) of Impacted travel: | May 31, 2019 through June 01, 2019 |
| Applicable to tickets issued on or before: | May 30, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | May 29, 2019 |
| Applicable to tickets issued on or before: | May 28, 2019 |
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Policy Updates
As a reminder of the IATA 830d Resolution, Delta Air Lines is reminding all Agency partners to adopt the use of the SSRCTCE/SSRCTCM industry standard codes for storing customer contact information by June 1, 2019, if they have not already done so.
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Exception Policies
| Date(s) of Impacted travel: | May 28, 2019 |
| Applicable to tickets issued on or before: | May 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 21, 2019 |
| Applicable to tickets issued on or before: | May 20, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Steve Sear, Delta's President – International and Executive Vice President of Global Sales, spoke with Delta News Hub one year into the approval of the airline's joint venture with Korean Air about what customers, employees and others can look forward to in 2019 and beyond.
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Exception Policies
| Date(s) of Impacted travel: | April 29, 2019 through April 30, 2019 |
| Applicable to tickets issued on or before: | April 26, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 26, 2019 |
| Applicable to tickets issued on or before: | April 25, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 16, 2019 through November 30, 2019 |
| Applicable to tickets issued on or before: | April 17, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 16, 2019 through April 30, 2019 |
| Applicable to tickets issued on or before: | April 16, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | April 19, 2019 |
| Applicable to tickets issued on or before: | April 17, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 10, 2019 through April 11, 2019 |
| Applicable to tickets issued on or before: | April 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 25, 2019 |
| Applicable to tickets issued on or before: | March 25, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | March 24, 2019 through March 25, 2019 |
| Applicable to tickets issued on or before: | March 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 22, 2019 |
| Applicable to tickets issued on or before: | March 22, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 18, 2019 |
| Applicable to tickets issued on or before: | March 16, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 19, 2019 |
| Applicable to tickets issued on or before: | March 15, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 15, 2019 |
| Applicable to tickets issued on or before: | March 14, 2019 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR1
FlightStats (Jan. 2019)
94.4%
United
95.9%
American
ON-TIME PERFORMANCE1
FlightStats (Jan. 2019)
62.3%
United
64.3%
American
MISHANDLED BAGS
per 1,000 passengers2 (Nov. 2018)
2.33
United
3.39
American
1Based on May 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on April 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 5/18
