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Schedule Change and Irregular Operations Rebooking Policy for Travel Agency Partners

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DELTA-KOREAN AIR JOINT VENTURE

Delta and Korean Air have earned the trust of both Asian and American customers to become the No. 1 trans-Pacific joint venture. Incheon Airport has become Asia’s premier connecting hub in Asia, with Delta and Korean Air offering 19 flights a day connecting 290 destinations in the Americas and 80 destinations in Asia.

News

Delta opens second largest Delta Sky Club in network at Salt Lake City International Airport

The nearly 34,000-square-foot space in the newly expanded Concourse B seats 600 guests and is the second largest in the Delta Sky Club network.

Exception Policies

Eastern U.S. Thunderstorms - Bulletin 1

Date(s) of Impacted travel:	2026 April 04
Applicable to tickets issued on or before:	2026 April 04
Affected Area(s) to/from/through the following:	Detroit, MI (DTW) Atlanta, GA (ATL)

Exception Policies

New York-LaGuardia Airport Closure - Bulletin 4

Date(s) of Impacted travel:	2026 March 23 through 2026 April 01
Applicable to tickets issued on or before:	2026 March 28
Affected Area(s) to/from/through the following:	New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) White Plains, NY (HPN)

Exception Policies

John F. Kennedy International Airport Flexibility - Bulletin 1

Date(s) of Impacted travel:	2026 March 29 through 2026 March 30
Applicable to tickets issued on or before:	2026 March 26
Affected Area(s) to/from/through the following:	New York, NY (JFK)

Exception Policies

New York - La Guardia Airport Closure - Bulletin 3

Date(s) of Impacted travel:	2026 March 23 through 2026 April 04
Applicable to tickets issued on or before:	2026 March 26
Affected Area(s) to/from/through the following:	New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) White Plains, NY (HPN)

Exception Policies

Atlanta Flexibility - Bulletin 2

Date(s) of Impacted travel:	2026 March 23 through 2026 March 30
Applicable to tickets issued on or before:	2026 March 25
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL)

Exception Policies

Israel Security - Bulletin 7

Date(s) of Impacted travel:	2026 February 28 through 2026 September 05
Applicable to tickets issued on or before:	2026 March 25
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

New York-LaGuardia Airport Closure - Bulletin 2

Date(s) of Impacted travel:	2026 March 23 through 2026 March 26
Applicable to tickets issued on or before:	2026 March 24
Affected Area(s) to/from/through the following:	New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) White Plains, NY (HPN)

Exception Policies

New York-LaGuardia Airport Closure - Bulletin 1

Date(s) of Impacted travel:	2026 March 22 through 2026 March 24
Applicable to tickets issued on or before:	2026 March 23
Affected Area(s) to/from/through the following:	New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) White Plains, NY (HPN)

Exception Policies

Atlanta Flexibility - Bulletin 1

Date(s) of Impacted travel:	2026 March 23 through 2026 March 24
Applicable to tickets issued on or before:	2026 March 23
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL)

Exception Policies

Israel Security - Bulletin 6

Date(s) of Impacted travel:	2026 February 28 through 2026 May 31
Applicable to tickets issued on or before:	2026 March 18
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

Eastern North America Weather - Bulletin 1

Date(s) of Impacted travel:	2026 March 16 through 2026 March 17
Applicable to tickets issued on or before:	2026 March 14
Affected Area(s) to/from/through the following:	Albany, NY (ALB) Allentown, PA (ABE) Asheville, NC (AVL) Atlanta, GA (ATL) Augusta, GA (AGS) Baltimore, MD (BWI) Bangor, ME (BGR) Binghamton, NY (BGM) Boston, MA (BOS) Brunswick, GA (BQK) Buffalo, NY (BUF) Burlington, VT (BTV) Charleston, SC (CHS) Charleston, WV (CRW) Charlotte, NC (CLT) Charlottesville, VA (CHO) Chattanooga, TN (CHA) Cleveland, OH (CLE) Columbia, SC (CAE) Elmira, NY (ELM) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville-Spartanburg, SC (GSP) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca NY, (ITH) Jacksonville, NC (OAJ) Knoxville, TN (TYS) Montreal, QC (YUL) Myrtle Beach, SC (MYR) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI, (PVD) Raliegh-Durham, NC (RDU) Richmond, VA (RIC) Roanoke, VA (ROA) Rochester, NY (ROC) Savannah, GA (SAV) Syracuse, NY (SYR) Toronto, ON (YYZ) Tri-Cities, TN (TRI) Washington DC (DCA) Washington Dulles, VA (IAD) White Plains, NY (HPN) Wilmington, NC (ILM) Worcester, MA (ORH)

Exception Policies

Midwest Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2026 March 14 through 2026 March 15
Applicable to tickets issued on or before:	2026 March 13
Affected Area(s) to/from/through the following:	Aberdeen, SD (ABR) Alpena, MI (APN) Appleton, WI (ATW) Brainerd, MN (BRD) Cedar Rapids, IA (CID) Des Moines, IA (DSM) Duluth, MN (DLH) Escanaba, MI (ESC) Green Bay, WI (GRB) Hibbing, MN (HIB) Iron Mountain, MI (IMT) Madison, WI (MSN) Marquette, MI (MQT) Milwaukee, WI (MKE) Minneapolis, MN (MSP) Moline, IL (MLI) Omaha, NE (OMA) Pellston, MI (PLN) Rhinelander, WI (RHI) Rochester, MN (RST) Saginaw, MI (MBS) Sault Ste. Marie, MI (CIU) Sioux Falls, SD (FSD) Traverse City, MI (TVC) Watertown, SD (ATY) Wausau, WI (CWA)

Exception Policies

Israel Security - Bulletin 5

Date(s) of Impacted travel:	2026 February 28 through 2026 April 30
Applicable to tickets issued on or before:	2026 March 12
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

Israel Security - Bulletin 4

Date(s) of Impacted travel:	2026 February 28 through 2026 March 31
Applicable to tickets issued on or before:	2026 March 02
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

Israel Security - Bulletin 3

Date(s) of Impacted travel:	2026 February 28 through 2026 March 31
Applicable to tickets issued on or before:	2026 March 01
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

Israel Security - Bulletin 2

Date(s) of Impacted travel:	2026 February 28 through 2026 March 19
Applicable to tickets issued on or before:	2026 March 01
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

Israel Security - Bulletin 1

Date(s) of Impacted travel:	2026 February 28 through 2026 March 05
Applicable to tickets issued on or before:	2026 February 28
Affected Area(s) to/from/through the following:	Tel Aviv, IL (TLV)

Exception Policies

East Coast Winter Weather - Bulletin 3

Date(s) of Impacted travel:	2026 February 22 through 2026 February 25
Applicable to tickets issued on or before:	2026 February 22
Affected Area(s) to/from/through the following:	Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Boston, MA (BOS) Charleston, WV (CRW) Charlottesville, VA (CHO) Cleveland, OH (CLE) Elmira, NY (ELM) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Portland, ME (PWM) Providence, RI (PVD) Richmond, VA (RIC) South Bend, IN (SBN) Washington, DC (DCA) Washington, DC (IAD) White Plains, NY (HPN) Worcester, MA (ORH)

Exception Policies

Jalisco Mexico Civil Unrest - Bulletin 1

Date(s) of Impacted travel:	2026 February 22 through 2026 February 26
Applicable to tickets issued on or before:	2026 February 22
Affected Area(s) to/from/through the following:	Puerto Vallarta, MX (PVR) Guadalajara, MX (GDL)

Exception Policies

East Coast Winter Weather - Bulletin 2

Date(s) of Impacted travel:	2026 February 22 through 2026 February 24
Applicable to tickets issued on or before:	2026 February 21
Affected Area(s) to/from/through the following:	Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Boston, MA (BOS) Charleston, WV (CRW) Charlottesville, VA (CHO) Cleveland, OH (CLE) Elmira, NY (ELM) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Portland, ME (PWM) Providence, RI (PVD) Richmond, VA (RIC) South Bend, IN (SBN) Washington, DC (DCA) Washington, DC (IAD) White Plains, NY (HPN) Worcester, MA (ORH)

Exception Policies

East Coast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2026 February 22 through 2026 February 23
Applicable to tickets issued on or before:	2026 February 20
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Boston, MA (BOS) Hartford, CT (BDL) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Providence, RI (PVD) Richmond, VA (RIC) Washington, DC (DCA) Washington, DC (IAD) White Plains, NY (HPN)

Exception Policies

New England Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2026 February 01
Applicable to tickets issued on or before:	2026 January 30
Affected Area(s) to/from/through the following:	Boston, MA (BOS) Providence, RI (PVD)

Exception Policies

Southeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2026 January 31 through 2026 February 01
Applicable to tickets issued on or before:	2026 January 29
Affected Area(s) to/from/through the following:	Asheville, NC (AVL) Atlanta, GA (ATL) Augusta, GA (AGS) Charleston, SC (CHS) Charleston, WV (CRW) Charlotte, NC (CLT) Charlottesville, VA (CHO) Chattanooga, TN (CHA) Columbia, SC (CAE) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville–Spartanburg, SC (GSP) Jacksonville, NC (OAJ) Knoxville, TN (TYS) Myrtle Beach, SC (MYR) Norfolk, VA (ORF) Raleigh–Durham, NC (RDU) Richmond, VA (RIC) Roanoke, VA (ROA) Savannah, GA (SAV) Tri-Cities, TN (TRI) Wilmington, NC (ILM)

Exception Policies

Eastern U.S. Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2026 January 27
Applicable to tickets issued on or before:	2026 January 25
Affected Area(s) to/from/through the following:	Atlanta, GA (ATL) Boston, MA (BOS) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR)

Exception Policies

Southern Plains and Southeast Winter Storm - Bulletin 2

Date(s) of Impacted travel:	2026 January 23 through 2026 January 26
Applicable to tickets issued on or before:	2026 January 23
Affected Area(s) to/from/through the following:	Alexandria, LA (AEX) Asheville, NC (AVL) Atlanta, GA (ATL) Austin, TX (AUS) Augusta, GA (AGS) Baton Rouge, LA (BTR) Birmingham, AL (BHM) Charleston, SC (CHS) Charlotte, NC (CLT) Chattanooga, TN (CHA) Columbia, SC (CAE) Columbus, GA (CSG) Columbus, MS (GTR) Dallas, TX (DAL) Dallas–Fort Worth, TX (DFW) Fayetteville–Springdale, AR (XNA) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville–Spartanburg, SC (GSP) Houston Intercontinental, TX (IAH) Houston Hobby, TX (HOU) Huntsville, AL (HSV) Jackson, MS (JAN) Jacksonville, NC (OAJ) Knoxville, TN (TYS) Lafayette, LA (LFT) Little Rock, AR (LIT) Memphis, TN (MEM) Monroe, LA (MLU) Montgomery, AL (MGM) Myrtle Beach, SC (MYR) Nashville, TN (BNA) Oklahoma City, OK (OKC) Raleigh–Durham, NC (RDU) San Antonio, TX (SAT) Shreveport, LA (SHV) Springfield, MO (SGF) Tri-Cities, TN (TRI) Tulsa, OK (TUL) Wichita, KS (ICT) Wilmington, NC (ILM)

Exception Policies

Eastern North America Winter Storm - Bulletin 1

Date(s) of Impacted travel:	2026 January 24 through 2026 January 26
Applicable to tickets issued on or before:	2026 January 22
Affected Area(s) to/from/through the following:	Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Binghamton, NY (BGM) Boston, MA (BOS) Buffalo, NY (BUF) Burlington, VT (BTV) Charleston, WV (CRW) Charlottesville, VA (CHO) Cincinnati, OH (CVG) Cleveland, OH (CLE) Columbus, OH (CMH) Dayton, OH (DAY) Detroit, MI (DTW) Elmira, NY (ELM) Evansville, IN (EVV) Fort Wayne, IN (FWA) Harrisburg, PA (MDT) Hartford, CT (BDL) Indianapolis, IN (IND) Ithaca, NY (ITH) Kansas City, MO (MCI) Lexington, KY (LEX) Louisville, KY (SDF) Montreal, CA (YUL) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI (PVD) Raleigh, NC (RDU) Richmond, VA (RIC) Roanoke, VA (ROA) Rochester, NY (ROC) St. Louis, MO (STL) Syracuse, NY (SYR) Toronto, CA (YYZ) Washington D.C. (DCA) Washington D.C. (IAD) White Plains, NY (HPN) Worcester, MA (ORH)

Exception Policies

Southern Plains and Southeast Winter Storm - Bulletin 1

Date(s) of Impacted travel:	2026 January 23 through 2026 January 25
Applicable to tickets issued on or before:	2026 January 21
Affected Area(s) to/from/through the following:	Alexandria, LA (AEX) Asheville, NC (AVL) Atlanta, GA (ATL) Austin, TX (AUS) Augusta, GA (AGS) Baton Rouge, LA (BTR) Birmingham, AL (BHM) Charleston, SC (CHS) Charlotte, NC (CLT) Chattanooga, TN (CHA) Columbia, SC (CAE) Columbus, GA (CSG) Columbus, MS (GTR) Dallas, TX (DAL) Dallas–Fort Worth, TX (DFW) Fayetteville–Springdale, AR (XNA) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville–Spartanburg, SC (GSP) Houston Intercontinental, TX (IAH) Houston Hobby, TX (HOU) Huntsville, AL (HSV) Jackson, MS (JAN) Jacksonville, NC (OAJ) Knoxville, TN (TYS) Lafayette, LA (LFT) Little Rock, AR (LIT) Memphis, TN (MEM) Monroe, LA (MLU) Montgomery, AL (MGM) Myrtle Beach, SC (MYR) Nashville, TN (BNA) Oklahoma City, OK (OKC) Raleigh–Durham, NC (RDU) San Antonio, TX (SAT) Shreveport, LA (SHV) Springfield, MO (SGF) Tri-Cities, TN (TRI) Tulsa, OK (TUL) Wichita, KS (ICT) Wilmington, NC (ILM)

News

Delta One Check-In expands across hubs

Delta One Check-Ins, an exclusive space to check in for your flight, drop bags and relax, are now available at every U.S. hub offering Delta One service just in time for holiday travel.

Exception Policies

Winter Weather in Amsterdam - Bulletin 1

Date(s) of Impacted travel:	2026 January 06 through 2026 January 09
Applicable to tickets issued on or before:	2026 January 06
Affected Area(s) to/from/through the following:	Amsterdam, NL (AMS)

Exception Policies

Caribbean Airspace Closure - Bulletin 1

Date(s) of Impacted travel:	2026 January 03 through 2026 January 06
Applicable to tickets issued on or before:	2026 January 03
Affected Area(s) to/from/through the following:	Antigua, AG (ANU) Aruba, AW (AUA) Bridgetown, BB (BGI) Bonaire, BQ (BON) Curacao, CW (CUR) Grenada, GD (GND) San Juan, PR (SJU) St. Maarten, SX (SXM) St. Croix, VI (STX) St. Thomas, VI (STT) St. Kitts, KN (SKB) St. Vincent, VC (SVD) St. Lucia, LC (UVF)

Exception Policies

Northeast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 December 26 through 2025 December 27
Applicable to tickets issued on or before:	2025 December 25
Affected Area(s) to/from/through the following:	New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) White Plains, NY (HPN)

Exception Policies

Northeast Weather - Bulletin 1

Date(s) of Impacted travel:	2025 December 19
Applicable to tickets issued on or before:	2025 December 18
Affected Area(s) to/from/through the following:	Boston, MA (BOS) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) White Plains, NY (HPN)

Policy Updates

Updates to Delta's No-Show Policy

Delta requires customers to notify the airline prior to departure if they need to change or cancel their ticket to retain the value of their ticket. If a customer is a no-show and does not notify their travel agent or Delta of a change or cancellation prior to their departure, they will forfeit the value of their ticket.

Exception Policies

East Coast Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 December 14
Applicable to tickets issued on or before:	2025 December 13
Affected Area(s) to/from/through the following:	Baltimore, MD (BWI) Boston, MA (BOS) Hartford, CT (BDL) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) Providence, RI (PVD) Washington, D.C. (DCA) Washington, D.C. (IAD) White Plains, NY (HPN)

Exception Policies

Portugal Industrial Action - Bulletin 1

Date(s) of Impacted travel:	2025 December 10 through 2025 December 11
Applicable to tickets issued on or before:	2025 December 06
Affected Area(s) to/from/through the following:	Lisbon, PT (LIS)

Exception Policies

Detroit Connectivity Outage - Bulletin 1

Date(s) of Impacted travel:	2025 December 05 through 2025 December 06
Applicable to tickets issued on or before:	2025 December 05
Affected Area(s) to/from/through the following:	Detroit, MI (DTW)

Exception Policies

Midwestern Winter Weather - Bulletin 1

Date(s) of Impacted travel:	2025 November 29 through 2025 November 30
Applicable to tickets issued on or before:	2025 November 28
Affected Area(s) to/from/through the following:	Aberdeen, SD (ABR) Appleton, WI (ATW) Bismark, ND (BIS) Bloomington, IL (BMI) Cedar Rapids, IA (CID) Chicago, IL (MDW) Chicago, IL (ORD) Dayton, OH (DAY) Des Moines, IA (DSM) Detroit, MI (DTW) Escanaba, MI (ESC) Fort Wayne, IN (FWA) Grand Rapids, MI (GRR) Green Bay, WI (GRB) Indianapolis, IN (IND) Iron Mountain, MI (IMT) Kalamazoo, MI (AZO) Lansing, MI (LAN) Madison, WI (MSN) Milwaukee, WI (MKE) Minneapolis, MN (MSP) Moline, IL (MLI) Omaha, NE (OMA) Rochester, MN (RST) Saginaw, MI (MBS) Sioux Falls, SD (FSD) South Bend, IN (SBN) St. Louis, MO (STL) Syracuse, NY (SYR) Traverse City, MI (TVC) Wausau, WI (CWA) Williston, ND (XWA)

Exception Policies

Seattle Airport Fuel Supply Restrictions – Long-Haul Flights - Bulletin 1

Date(s) of Impacted travel:	2025 November 23 through 2025 November 28
Applicable to tickets issued on or before:	2025 November 23
Affected Area(s) to/from/through the following:	International non-stop flights departing from Seattle, WA (SEA) over 6 hours

Exception Policies

FAA Directive - Bulletin 4

Date(s) of Impacted travel:	2025 November 07 through 2025 November 16
Applicable to tickets issued on or before:	2025 November 11
Affected Area(s) to/from/through the following:	Anchorage, AK (ANC) Atlanta, GA (ATL) Boston, MA (BOS) Baltimore, DC (BWI) Charlotte, NC (CLT) Cincinnati, OH (CVG) Chicago, IL (MDW) Chicago, IL (ORD) Dallas, TX (DAL) Denver, CO (DEN) Dallas Fort Worth, TX (DFW) Detroit, MI (DTW) Fort Lauderdale, FL (FLL) Honolulu, HI (HNL) Houston-Hobby, TX (HOU) Washington D.C. – Dulles, DC (IAD) Washington D.C. – Reagan (DCA) Houston, TX (IAH) Indianapolis, IN (IND) Las Vegas, NV (LAS) Los Angeles, CA (LAX) Louisville, KY (SDF) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Memphis, TN (MEM) Miami, FL (MIA) Minneapolis, MN (MSP) Orlando, FL (MCO) Oakland, CA (OAK) Ontario, CA (ONT) Portland, OR (PDX) Philadelphia, PA (PHL) Phoenix, AZ (PHX) Salt Lake City, UT (SLC) San Diego, CA (SAN) San Francisco, CA (SFO) Seattle, WA (SEA) Tampa, FL (TPA)

Exception Policies

Montego Bay Infrastructure - Bulletin 3

Date(s) of Impacted travel:	2025 October 25 through 2026 January 31
Applicable to tickets issued on or before:	2025 November 10
Affected Area(s) to/from/through the following:	Montego Bay, Jamaica (MBJ)

Exception Policies

FAA Directive - Bulletin 3

Date(s) of Impacted travel:	2025 November 07 through 2025 November 14
Applicable to tickets issued on or before:	2025 November 07
Affected Area(s) to/from/through the following:	Anchorage, AK (ANC) Atlanta, GA (ATL) Boston, MA (BOS) Baltimore, DC (BWI) Charlotte, NC (CLT) Cincinnati, OH (CVG) Chicago - Midway, IL (MDW) Chicago - O'Hare, IL (ORD) Dallas - Love Field, TX (DAL) Denver, CO (DEN) Dallas Forth Worth, TX (DFW) Detroit, MI (DTW) Fort Lauderdale, FL (FLL) Honolulu, HI (HNL) Houston - Hobby, TX (HOU) Washington D.C. - Dulles, DC (IAD) Washington D.C. - Reagan (DCA) Houston - Intercontinental, TX (IAH) Indianapolis, IN (IND) Las Vegas, NV (LAS) Los Angeles, CA (LAX) Louisville, KY (SDF) New York - JFK, NY (JFK) New York - LaGuardia, NY (LGA) Newark, NJ (EWR) Memphis, TN (MEM) Miami, FL (MIA) Minneapolis/St. Paul, MN (MSP) Orlando, FL (MCO) Oakland, CA (OAK) Ontario, CA (ONT) Portland, OR (PDX) Philadelphia, PA (PHL) Phoenix, AZ (PHX) Salt Lake City, UT (SLC) San Diego, CA (SAN) San Francisco, CA (SFO) Seattle, WA (SEA) Tampa, FL (TPA)

Exception Policies

FAA Directive - Bulletin 2

Date(s) of Impacted travel:	2025 November 07 through 2025 November 11
Applicable to tickets issued on or before:	2025 November 07
Affected Area(s) to/from/through the following:	Anchorage, AK (ANC) Atlanta, GA (ATL) Boston, MA (BOS) Baltimore, DC (BWI) Charlotte, NC (CLT) Cincinnati, OH (CVG) Chicago - Midway, IL (MDW) Chicago - O'Hare, IL (ORD) Dallas - Love Field, TX (DAL) Denver, CO (DEN) Dallas Forth Worth, TX (DFW) Detroit, MI (DTW) Fort Lauderdale, FL (FLL) Honolulu, HI (HNL) Houston - Hobby, TX (HOU) Washington D.C. - Dulles, DC (IAD) Washington D.C. - Reagan (DCA) Houston - Intercontinental, TX (IAH) Indianapolis, IN (IND) Las Vegas, NV (LAS) Los Angeles, CA (LAX) Louisville, KY (SDF) New York - JFK, NY (JFK) New York - LaGuardia, NY (LGA) Newark, NJ (EWR) Memphis, TN (MEM) Miami, FL (MIA) Minneapolis/St. Paul, MN (MSP) Orlando, FL (MCO) Oakland, CA (OAK) Ontario, CA (ONT) Portland, OR (PDX) Philadelphia, PA (PHL) Phoenix, AZ (PHX) Salt Lake City, UT (SLC) San Diego, CA (SAN) San Francisco, CA (SFO) Seattle, WA (SEA) Tampa, FL (TPA)

Exception Policies

FAA Directive - Bulletin 1

Date(s) of Impacted travel:	2025 November 07 through 2025 November 09
Applicable to tickets issued on or before:	2025 November 16
Affected Area(s) to/from/through the following:	Anchorage, AK (ANC) Atlanta, GA (ATL) Boston, MA (BOS) Baltimore, DC (BWI) Charlotte, NC (CLT) Cincinnati, OH (CVG) Chicago, IL (MDW) Chicago, IL (ORD) Dallas, TX (DAL) Denver, CO (DEN) Dallas Fort Worth, TX (DFW) Detroit, MI (DTW) Fort Lauderdale, FL (FLL) Honolulu, HI (HNL) Houston-Hobby, TX (HOU) Washington D.C. – Dulles, DC (IAD) Washington D.C. – Reagan (DCA) Houston, TX (IAH) Indianapolis, IN (IND) Las Vegas, NV (LAS) Los Angeles, CA (LAX) Louisville, KY (SDF) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Memphis, TN (MEM) Miami, FL (MIA) Minneapolis, MN (MSP) Orlando, FL (MCO) Oakland, CA (OAK) Ontario, CA (ONT) Portland, OR (PDX) Philadelphia, PA (PHL) San Diego, CA (SAN) San Francisco, CA (SFO) Tampa, FL (TPA)

Exception Policies

Montego Bay Infrastructure - Bulletin 2

Date(s) of Impacted travel:	2025 October 25 through 2025 December 18
Applicable to tickets issued on or before:	2025 November 04
Affected Area(s) to/from/through the following:	Montego Bay, Jamaica (MBJ)

Exception Policies

Montego Bay Infrastructure - Bulletin 1

Date(s) of Impacted travel:	2025 October 25 through 2025 November 08
Applicable to tickets issued on or before:	2025 October 30
Affected Area(s) to/from/through the following:	Montego Bay, Jamaica (MBJ)

Exception Policies

Hurricane Melissa - Bulletin 3

Date(s) of Impacted travel:	2025 October 25 through 2025 November 02
Applicable to tickets issued on or before:	2025 October 29
Affected Area(s) to/from/through the following:	Kingston, Jamaica (KIN) Montego Bay, Jamaica (MBJ) Providenciales, Turks & Caicos (PLS) Bermuda, BM (BDA)

Exception Policies

Hurricane Melissa - Bulletin 2

Date(s) of Impacted travel:	2025 October 25 through 2025 November 02
Applicable to tickets issued on or before:	2025 October 27
Affected Area(s) to/from/through the following:	Kingston, Jamaica (KIN) Montego Bay, Jamaica (MBJ) Providenciales, Turks & Caicos (PLS)

Exception Policies

Hurricane Melissa - Bulletin 1

Date(s) of Impacted travel:	2025 October 25 through 2025 October 28
Applicable to tickets issued on or before:	2025 October 24
Affected Area(s) to/from/through the following:	Kingston, Jamaica (KIN) Montego Bay, Jamaica (MBJ)

Exception Policies

East Coast U.S. Weather - Bulletin 1

Date(s) of Impacted travel:	2025 October 12 through 2025 October 13
Applicable to tickets issued on or before:	2025 October 11
Affected Area(s) to/from/through the following:	Boston, MA (BOS) Newark, NJ (EWR) New York, NY (JFK) New York, NY (LGA) Norfolk, VA (ORF) White Plains, NY (HPN)

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operational excellence

COMPLETION FACTOR YTD¹

FlightStats (Jan. - Dec. 2023)

98.9%

Delta Air Lines

98.3%

United

98.9%

American

ON-TIME PERFORMANCE YTD²

FlightStats (Jan. - Dec. 2023)

71.6%

Delta Air Lines

64.6%

United

65.1%

American

MISHANDLED BAGS

per 1,000 passengers² (Jan. - Aug. 2023)

5.54

Delta Air Lines

8.38

United

9.10

American

¹Compared to U.S.-based global airlines operating transoceanic flights: AA and UA. *2023 Delta’s OPC U.S.-based global airlines is defined as Delta, American and United.

²Based on Jan 2023-Dec 2023 statistics for on-time arrival and completion rate as provided by FlightStats for all flights scheduled if DL’s performance were the same on average as other U.S. carriers: Alaska Airlines, American Airlines, JetBlue, Southwest, United Airlines.

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