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Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Clearing the Air
How Delta is testing, improving air quality for customers. Just as we have focused on ensuring clean air onboard by replacing our industrial-grade HEPA filters twice as often as recommended, we are also committed to ensuring clean air on the ground.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: February 25, 2020 - March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50, or to/from the U.S. Virgin Islands or Puerto Rico)
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Products & Services

To give customers more time to enjoy their benefits, Delta is extending benefits for some Delta SkyMiles American Express Card Members, Delta Sky Club Memberships and more.

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Products & Services

Delta services are now operating from the brand-new Concourse A at Salt Lake City International (SLC), featuring the newest and largest Delta Sky Club® in the system and a more efficient baggage-handling system.

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Exception Policies

Date(s) of Impacted travel: September 21, 2020
Applicable to tickets issued on or before: September 19, 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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Exception Policies

Date(s) of Impacted travel: September 14, 2020 - September 17, 2020
Applicable to tickets issued on or before: September 15, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • Montgomery, AL (MGM)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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News

Delta will replace the current filtering systems that pump air into jetbridges and parked aircraft with LEED Platinum MERV14 filters that will result in a 40% reduction in air particles.

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Exception Policies

Date(s) of Impacted travel: September 14, 2020 - September 16, 2020
Applicable to tickets issued on or before: September 14, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Fort Walton Beach, FL (VPS)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: September 14, 2020 - September 16, 2020
Applicable to tickets issued on or before: September 13, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  •  New Orleans, LA (MSY)
  •  Pensacola, FL (PNS)
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Exception Policies

Date(s) of Impacted travel: September 13, 2020 - September 16, 2020
Applicable to tickets issued on or before: September 12, 2020
Affected Area(s) to/from/through the following:
  • Bermuda (BDA)
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News

Delta is rolling out antimicrobial bins in partnership with TSA as part of the Delta CareStandard.

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Exception Policies

Date(s) of Impacted travel: September 06, 2020 - September 07, 2020
Applicable to tickets issued on or before: September 05, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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News

We're building on our layers of protection by adding hand sanitizer stations to our flights, hands-free features to bathrooms and more.

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News

Delta is offering a close look at the processes and products that provide an industry-leading approach to cleanliness.

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Exception Policies

Date(s) of Impacted travel: March 01, 2020 - March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Date(s) of Impacted travel: February 25, 2020 - March 31, 2021
Applicable to tickets issued on or before: April 17, 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Policy Updates

Delta will extend its waiver on change fees for newly purchased flights through the end of the year and will extend its expiration on travel credits through December 2022 for tickets booked before April 17, 2020. The elimination of change fees is effective immediately and includes tickets purchased for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands in Delta’s First Class, Delta Premium Select, Delta Comfort+ and Main Cabin, with the exception of Basic Economy tickets.

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Exception Policies

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Exception Policies

Date(s) of Impacted travel: September 02, 2020 - September 03, 2020
Applicable to tickets issued on or before: August 31, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
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Exception Policies

Date(s) of Impacted travel: August 30, 2020
Applicable to tickets issued on or before: August 30, 2020
Affected Area(s) to/from/through the following:
  • Systemwide Travel
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Exception Policies

Date(s) of Impacted travel: August 25, 2020 - August 28, 2020
Applicable to tickets issued on or before: August 27, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
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Network Updates

Customers will see more trans-Atlantic flights to top business and leisure destinations for the winter 2020-2021 and summer 2021 seasons. While the airline expects pre-COVID level recovery for international flying to continue to lag U.S. domestic, Delta plans to add over 50 transoceanic flights next summer, compared to the summer 2020 schedule.

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Exception Policies

Date(s) of Impacted travel: August 25, 2020 - August 28, 2020
Applicable to tickets issued on or before: August 26, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: August 25, 2020 - August 27, 2020
Applicable to tickets issued on or before: August 25, 2020
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Shreveport, LA (SHV)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: August 25, 2020 - August 27, 2020
Applicable to tickets issued on or before: August 25, 2020
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
All Exception Policies >

Policy Updates

Delta is continuing to double down on our mission to make it easier for customers to book, change or cancel their travel plans, and to fly comfortably with more space for safer travel.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: August 23, 2020 - August 24, 2020
Applicable to tickets issued on or before: August 23, 2020
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Gulfport, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
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Exception Policies

Date(s) of Impacted travel: August 24, 2020
Applicable to tickets issued on or before: August 22, 2020
Affected Area(s) to/from/through the following:
  • Key West , FL (EYW)
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Exception Policies

Date(s) of Impacted travel: August 22, 2020 - August 23, 2020
Applicable to tickets issued on or before: August 22, 2020
Affected Area(s) to/from/through the following:
  • Providenciales, TC (PLS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
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Exception Policies

Date(s) of Impacted travel: August 22, 2020
Applicable to tickets issued on or before: August 21, 2020
Affected Area(s) to/from/through the following:
  • Punta Cana, DO (PUJ)
  • St. Croix, VI (STX)
  • St. Maarten, SX (SXM)
  • St. Thomas, VI (STT)
All Exception Policies >

Policy Updates

Delta is extending one of its key health and safety protocols, by blocking the selection of middle seats and limiting the number of customers per flight through at least January 6, 2021.

All Policy Updates >
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
Waivers
We know our customers want the value of their tickets to be secure and redeemable for a longer period.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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