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Closing the Gap
With a focus on providing global customers with a consistent and seamless experience when they travel between Delta and its partners, we’re finding, industry-leading ways to remove gaps in technology, policy and processes.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: October 14, 2019 - October 15, 2019
Applicable to tickets issued on or before: October 14, 2019
Affected Area(s) to/from/through the following:
  • Barcelona, ES (BCN)
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Exception Policies

Date(s) of Impacted travel: October 11, 2019 - October 13, 2019
Applicable to tickets issued on or before: October 11, 2019
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Long Beach, CA (LGB)
  • Orange County, CA (SNA)
  • Ontario, CA (ONT)
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News

As Boston's fastest-growing global carrier, Delta offers more flights across the Atlantic than any other airline, and in 2020 customers will have more choices than ever before with four new flights.

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Exception Policies

Date(s) of Impacted travel: October 10, 2019 - October 17, 2019
Applicable to tickets issued on or before: October 10, 2019
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
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Exception Policies

Date(s) of Impacted travel: October 10, 2019 - October 11, 2019
Applicable to tickets issued on or before: October 09, 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Minot, ND (MOT)
  • Rapid City, SD (RAP)
  • Williston, ND (XWA)
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News

Delta and LATAM Airlines Group have entered into a strategic partnership, combining the strength of the leading airlines in North and Latin America for the first time.

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Exception Policies

Date(s) of Impacted travel: October 09, 2019 - October 13, 2019
Applicable to tickets issued on or before: October 08, 2019
Affected Area(s) to/from/through the following:
  • Kansai, JP (KIX)
  • Nagoya, JP (NGO)
  • Tokyo -Haneda, JP (HND)
  • Tokyo -Narita, JP (NRT)
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Exception Policies

Date(s) of Impacted travel: October 04, 2019 - October 05, 2019
Applicable to tickets issued on or before: October 04, 2019
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
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News

Effective immediately, Delta is discontinuing its 8-hour flight limit for emotional support animals (ESAs).

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News

As part of Delta’s ongoing commitment to sustainability, the airline has invested $2 million for a feasibility study of a biofuel production facility in partnership with Northwest Advanced Bio-fuels, LLC (NWABF).

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Exception Policies

Date(s) of Impacted travel: September 30, 2019 - October 01, 2019
Applicable to tickets issued on or before: September 30, 2019
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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News

With a focus on providing global customers with a consistent and seamless experience when they travel between Delta and its partners, we’re finding, industry-leading ways to remove gaps in technology, policy and processes.

All News >

Exception Policies

Date(s) of Impacted travel: September 22, 2019 - September 25, 2019
Applicable to tickets issued on or before: September 22, 2019
Affected Area(s) to/from/through the following:
  • San Juan, PR (SJU)
  • St. Thomas, VI (STT)
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Exception Policies

Date(s) of Impacted travel: September 24, 2019
Applicable to tickets issued on or before: September 21, 2019
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Date(s) of Impacted travel: September 17, 2019 - September 20, 2019
Applicable to tickets issued on or before: September 19, 2019
Affected Area(s) to/from/through the following:
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby ,TX (HOU)
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Exception Policies

Date(s) of Impacted travel: September 18, 2019 - September 21, 2019
Applicable to tickets issued on or before: September 18, 2019
Affected Area(s) to/from/through the following:
  • Los Cabos, MX (SJD)
  • Puerto Vallarta, MX (PVR)
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Exception Policies

Date(s) of Impacted travel: September 17, 2019 - September 19, 2019
Applicable to tickets issued on or before: September 17, 2019
Affected Area(s) to/from/through the following:
  • Houston - Intercontinental, TX (IAH)
  • Houston - Hobby, TX (HOU)
All Exception Policies >

News

Delta has advanced its position as the industry leader in biometric technology, expanding to four new markets in less than a year.

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Exception Policies

Date(s) of Impacted travel: September 16, 2019 - September 19, 2019
Applicable to tickets issued on or before: September 16, 2019
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Date(s) of Impacted travel: September 09, 2019 - September 26, 2019
Applicable to tickets issued on or before: September 26, 2019
Affected Area(s) to/from/through the following:
  • San Francisco, CA (SFO)
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Exception Policies

Date(s) of Impacted travel: September 09, 2019 - September 10, 2019
Applicable to tickets issued on or before: September 09, 2019
Affected Area(s) to/from/through the following:
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Exception Policies

Date(s) of Impacted travel: September 22, 2019 - December 15, 2019
Applicable to tickets issued on or before: September 06, 2019
Affected Area(s) to/from/through the following:
  • Marsh Harbour, BS (MHH)
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Exception Policies

Date(s) of Impacted travel: September 08, 2019
Applicable to tickets issued on or before: September 06, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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News

During the month of September, Delta One customers will receive a free pair of Bombas dress socks in their in-flight amenity kits — and with each pair given on board, another will be donated on the ground.

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Exception Policies

Date(s) of Impacted travel: September 06, 2019 - September 07, 2019
Applicable to tickets issued on or before: September 04, 2019
Affected Area(s) to/from/through the following:
  • Seoul, KR (ICN)
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Exception Policies

Date(s) of Impacted travel: September 06, 2019 - September 07, 2019
Applicable to tickets issued on or before: September 04, 2019
Affected Area(s) to/from/through the following:
  • Newport News, VA (PHF)
  • Norfolk, VA (ORF)
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Exception Policies

Date(s) of Impacted travel: September 01, 2019 - September 21, 2019
Applicable to tickets issued on or before: September 03, 2019
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbor, BS (MHH)
  • Nassau, BS (NAS)
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Exception Policies

Date(s) of Impacted travel: September 04, 2019
Applicable to tickets issued on or before: September 02, 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: August 30, 2019 - September 06, 2019
Applicable to tickets issued on or before: September 02, 2019
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Sarasota/Bradenton, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: September 01, 2019 - September 07, 2019
Applicable to tickets issued on or before: September 01, 2019
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Fayetteville, NC (FAY)
  • Hilton Head, SC (HHH)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • New Bern, NC (EWN)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
All Exception Policies >
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Travel Enhancements
Economy Travel Reinvented
Welcome cocktails, hot towel service, bistro-style dining: Delta to debut wholly reinvented international Main Cabin experience.
Delta Air Lines will offer improved cabin experiences for customers starting this fall through the launch of its new business class seat offering more comfort and privacy, plus the expansion of its international premium economy cabin, Delta Premium Select to new markets in Europe and South America.
 
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