Valid to all qualified travel agents worldwide. Travel agencies may issue an unlimited number of AD tickets only to qualified individuals. See below for program rules and ticketing information:

International Travel Agency Qualifications

The following information and instructions apply to ARC and IATA travel agencies worldwide and Delta-appointed travel agencies qualifying for Delta AD travel.

Employees of any Delta GSA are not eligible for reduced rate transportation in conjunction with the Agency Discount program.

Owner

• Must own a minimum of 25% interest in an approved agency.
  
  
• Must act as a full-time administrator and supervisor of the agency.
  
  
• Must promote and sell travel.
  
  
• Must have held the position for at least 12 consecutive months.
  
  
• Must present a valid IATAN identification card when ticketing and at all times when traveling.

Note: Failure to produce the required ID when traveling can result in denied boarding.

Employee

• Must be full-time, salaried, and/or commission employee responsible for promoting travel including air transportation (includes Bermuda, Nassau, and Jamaica).
  
  
• Must be located on the premises of the agency for at least twelve (12) consecutive months.
  
  
• Must present a valid IATAN identification card at the time of ticketing and at all times when traveling.

Outside Sales representatives are not eligible for reduced rate transportation unless they are full-time employees who are:

• Responsible for selling and promoting air transportation and related services.
  
  
• Engaged in this endeavor for at least 35 hours per week.
  
  
• Paid a salary and/or commission and have no other means of gainful employment.

Note: Failure to produce the required ID when traveling can result in denied boarding.

All travel agents must present a valid IATAN identification card and have available at all times during travel. Applicable on designated fares and booking classes listed below

Note: Failure to abide by the terms and conditions of the program will result in loss of reduced rate and free travel privleges on Delta/KLM and up to and including cancellation of Delta's ticket appointment and could result in a debit memo for the full non-restrictive fare.

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Reservation & Ticketing

All bookings must be made within 90 days of departure. Seats are capacity controlled and may not be available on all flights. See below for reservation and ticketing rules for domestic and international travel.

Domestic

Tickets must be issued within 14 days of the booking date. If reservation is made less than 14 days from departure, ticket any time.

International

• Reservations are not permitted any earlier than 90 days prior to departure
  
  
• Reservations made at least 31 days before departure , ticketing must be completed within 7 days of the booking date
  
  
• Reservations made at least 8 days before departure, ticketing must be completed within 3 days of the booking date
  
  
• Reservations made at least 5 days before departure , ticketing must be completed within 2 days of the booking date
  
  
• Reservations made less than 5 days before departure, ticketing must be completed within 1 day of the booking date

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Booking Class - Domestic

Waitlisting is not permitted for domestic travel.

*Refer to Area of Travel section below, for applicable domestic routings.  

Booking Class - International

Waitlisting is not permitted for international travel.

Refer to Area of Travel section below, for applicable international routings.

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Discounts

70% discount for Delta One, Delta Premium Select and Main Cabin Fares

63% discount for Delta Comfort+

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Area of Travel 

• Domestic - Round trip or one way travel valid on published routings within the 50 United States and Canada.
  
  
• International - Round trip or one way travel valid on Delta/KLM published international routings from the 50 United States, U.S. Virgin Islands, Puerto Rico, Canada or Mexico to Europe, The Middle East, India, Africa, Asia, Micronesia, Australia destinations served by Delta Air Lines. 

NOTE: For one way travel, travel must originate in the U.S., U.S. Virgin Islands, Puerto Rico, Canada or Mexico.

NOTE: The fares contained in this program are subject to a maximum permitted mileage (MPM) check. Some itineraries may exceed the maximum mileage allowed and will be surcharged in accordance with the Routing Provision paragraph for this program.

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Fare Basis - Domestic

Fare Basis - International (Exit US/Canada/Mexico)

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Ticket Designator

Domestic Travel  - Varies based on compartment booked:

• Main Cabin - AD70
  
  
• First Class - AD50

International Travel

All compartments - ADI70

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GDS Pricing Entries

Please contact your GDS help desk for specific pricing entries for Delta's Agency Discount program.

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Booking/Ticketing Instructions

• Book your reservation in the appropriate Booking Class (See Booking Class Chart).
  
  
• View a fare display using the Origin and Destination city pair to find the correct Fare Basis to use when pricing the reservation. Match the Fare Basis Code to the list of qualifying Fare Basis Codes (See Fare Basis Code Chart).
  
  
• Price the reservation using the correct pricing entry.
  
  
• Enter one of the following applicable OSI remarks in the PNR:
  
  
  • OSI DL AP.50AD, AP.70AD, or AP.70ADI for DL tickets
    
    
  • OSI KL AP.70ADI for KL tickets
     
  • Place your travel agent IATAN ID Verification number from your current IATAN ID card in the OSI field (This number is located on the IATAN ID card under travel agent name.)

Check with your GDS help desk for assistance with specific OSI formats.

• In the Fare Basis/Ticket Designator box, include the applicable fare basis code, followed by AD50, AD70, or ADI70, whichever applies.
  
  
• In the form of payment area, provide your credit card number, cash or check for any applicable fare, surcharges, administrative fees and taxes.
  
  
• For an agent and accompanying companion travel (allowed on international only) both passengers must be confirmed in the same PNR.

If ticketing assistance is needed, please contact your GDS Help Desk.

Tips for Pricing an Itinerary

If a reservation is booked correctly using the terms and conditions provided for Delta’s Agency Discount program (AD), the reservation should autoprice. If a reservation does not autoprice, it is possible that there may be something wrong with the way the reservation was booked or priced. Please keep the following helpful tips in mind when booking and pricing an AD reservation:

• All bookings must be made within 90 days of departure.
  
  
• Check to make sure the reservation is booked in the correct class of service for the fare to autoprice. Classes of service may differ for each carrier (DL or KL) or if the itinerary is domestic or international. See Booking Class section.
  
  
• Check the area of travel for the itinerary. See Area of Travel section.
  
  
• Check to make sure the routing used for the itinerary and carrier is a valid routing. See Area of Travel section.
  
  
• Make sure the reservation as booked using the following carriers:
  
  
  • Delta-designated/Delta Operated
  • Delta-designated/ KLM operated
  • KLM-designated/KLM operated
  • KLM-designated/Delta-operated
     
• When pricing, was the correct ticket designator used? The ticket designator is different for domestic and international itineraries. See Ticket Designator section.
  
  
• When pricing, was the correct pricing entry used? Please contact your GDS help desk for specific pricing entries for Delta’s Agency Discount program.
  
  
• Make sure to review the Reservations & Ticketing section of the AD program.
  
  
• If there is more than one fare segment, check to make sure the fare segments are combinable. See Combinability section.
  
  
• Check minimum/maximum stay requirements. They are different for domestic and international itineraries.
  
  
• Check to make sure the itinerary does not exceed the transfer limits. See Transfers section.
  
  
• Check to make sure the stopover and open jaw terms are correct. See Stopover/Open Jaw section.

If after checking all of the helpful tips above and checking with the GDS help desk for assistance with the pricing entry, the reservation still will not autoprice, please contact Global Sales Support or Delta Reservations for assistance.

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Combinability

Fare combinations permitted. May book different class of service outbound and return.

May not be combined with or applied to other certificates/vouchers, promotions, special offers including but not limited to upgrades, government fares, tour/travel packages, group, convention/company meetings fares, bereavement, companion fares, senior citizen discounts, corporate agreements, student fares, child fares, around the world fares, travel industry discounts or any other unpublished program. 

Delta/KLM reserve the right to revise terms & conditions at any time without notice.

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Ticket Validity

• Not Valid Before - 1 day before departure
  
  
• Not Valid After - 30 days after departure

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Travel Dates

The agency discount program has been extended. Restrictions regarding travel completion dates are as follows:

Domestic & International Travel (Exit the U.S. and Canada)

Restrictions regarding travel completion dates have been removed, until further advised.

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Blackout Dates

Domestic & International Travel

None

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Minimum/Maximum Stay

• Domestic - No minimum/ 30 day maximum
  
  
• International - See Chart Below

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Form of Payment

• Cash, check, Delta-accepted credit cards
  
  
• Delta UATP Equity card is accepted
  
  
• PTA not permitted

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Commission Box

Enter zero (0) in the commission box.

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Endorsement Box

Enter "Valid on Delta/KLM only."

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Companion Travel

• Domestic: companion travel is not permitted
  
  
• International: one accompanying companion is permitted with each authorized
  international ticket. Agent and companion must travel together on all flight segments.

Travel is applicable on Delta air Lines, KLM, Delta Shuttle, and Delta Connection flights.

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Codeshare & Partners

Flight Application - Note: General Rule does not apply.

Valid carrier:

Delta, Delta Shuttle, The Delta Connection Carriers, and KLM. DL code share flights operated by KL and KL code share flights operated by DL. (Excludes all other Delta designated code-share flights).

Please note: Delta Premium Select and Delta Comfort+ seats are valid on DL operated and coded flights only.

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Transfers

Specified Routings

Routing Provisions - All travel must be via DL/KL coded flights except as indicated above.

Transfers:

• 3 online transfers are permitted in each direction or 1 interline transfer in AMS on DL/KL in each direction.

Valid connection points and/or routings are reflected in the GDS fare quote systems.

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Changes

• Prior to ticketing - No restrictions
  
  
• After ticketing
  
  
  • $200.00 change fee applies 

Note: Any difference in fare resulting from the change must be collected from the passenger.

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Refunds

• Refund Requests
  
  
  • $200.00 change fee applies 

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Transferability

Tickets are non-transferable. Must present a valid IATAN identification card at all times when traveling.

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Name Changes

Not permitted

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Standby

Not permitted

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Same-Day Confirmed

• Domestic - Permitted
  
  
• International - Not permitted

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SkyMiles

Mileage cannot be accrued.

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Upgrades

Not permitted

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Stopover/Open Jaw

Stopovers:

• Domestic - Stopovers are not allowed
  
  
• International - One free stopover is permitted at US/CA/MX gateway of ATL, CVG, NYC, LAX, SFO, SEA, SLC, DTW,  MSP, HNL, YVR, YYC, YUL, YYZ. One free stopover is also permitted at the Asia gateway of TYO.

Open jaw - allowed

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Compliance

Tickets are self-ticketed by Delta/KLM authorized travel agency and must be validated for travel on Delta or KLM. Travel on carriers other than Delta/KLM must be ticketed separately. All travel is subject to Delta/KLM's conditions of carriage. Failure to adhere to the terms and conditions of the program will result in debit memos, up to and including cancellation of ticket appointment.

Protection for flight irregularities will be on Delta/KLM only.

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Miscellaneous

Protection for flight irregularities will be on Delta/KLM only.

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Travel Agent Ticketing Instructions

Travel agent must self-ticket using ticketing instructions as provided on the Online Agency Service Center, AD guidelines.

Failure to comply with these terms & conditions may result in loss of reduced rate and free travel privileges on Delta/KLM and could result in a debit memo for the full non-restrictive fare.

To access Delta’s Electronic Travel Agent Handbook, use the following direct access entries:

APOLLO

L@DL/G/G*AGENCY DISCOUNTS

SABRE

@QDL/Y/AGENCY DISCOUNTS

AMADEUS

1DL/G*AGENCY DISCOUNTS

WORLDSPAN

@DL@G*AGENCY DISCOUNTS

Note: the symbol @ equals the change key.

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