EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
VIEW ALL
STAY INFORMED
Sign up for email communications to stay updated on the latest travel partner news, waivers, and more.
Sign up now  >
news & updates
Show Only:

Exception Policies

French Rail Industrial Action - Bulletin 1
Date(s) of Impacted travel: 2022 December 03 through 2022 December 05
Applicable to tickets issued on or before: 2022 December 03
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport 
Read more >

Exception Policies

Upper Great Lakes Winter Weather Bulletin 1
Date(s) of Impacted travel: 2022 November 17 through 2022 November 18
Applicable to tickets issued on or before: 2022 November 17
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
Read more >

Exception Policies

Northern Plains - Bulletin 1
Date(s) of Impacted travel: 2022 November 10 through 2022 November 11
Applicable to tickets issued on or before: 2022 November 09
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Hibbing, MN (HIB)
  • Minneapolis, MN (MSP)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
  • Winnipeg, CA (YWG)
Read more >

Exception Policies

Tropical Storm Nicole - Bulletin 2
Date(s) of Impacted travel: 2022 November 08 through 2022 November 13
Applicable to tickets issued on or before: 2022 November 09
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, FL (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, FL (MCO)
  • Providenciales, Turks and Caicos (PLS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
Read more >

News

Delta named Best Airline in 2022 Stella Awards

Delta continues to earn accolades from its travel partners across the industry and around the world. The airline was recently recognized with a Gold-level honors for Best Airline in the Stella Awards, Delta’s fourth consecutive year of receiving this award.

read more >

Exception Policies

Tropical Storm Nicole - Bulletin 1
Date(s) of Impacted travel: 2022 November 08 through 2022 November 13
Applicable to tickets issued on or before: 2022 November 08
Affected Area(s) to/from/through the following:
  • Daytona Beach, Florida (DAB)
  • Fort Lauderdale, Florida (FLL)
  • Gainesville, Florida (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, Florida (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, Florida (MLB)
  • Miami, Florida (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, Florida (MCO)
  • Providenciales, Turks Caicos (PLS)
  • Savannah, Georgia (SAV)
  • Tallahassee, Florida (TLH)
  • West Palm Beach, Florida (PBI)
Read more >

Exception Policies

Amsterdam Operational Disruptions - Bulletin 1
Date(s) of Impacted travel: 2022 November 05
Applicable to tickets issued on or before: 2022 November 04
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Civil Unrest in Brazil – Bulletin 1
Date(s) of Impacted travel: 2022 November 01 through 2022 November 04
Applicable to tickets issued on or before: 2022 November 01
Affected Area(s) to/from/through the following:
  • Sao Paulo, Brazil (GRU)
Read more >

Exception Policies

Tropical Storm Lisa - Bulletin 1
Date(s) of Impacted travel: 2022 November 02 through 2022 November 04
Applicable to tickets issued on or before: 2022 November 01
Affected Area(s) to/from/through the following:
  • Belize City, Belize (BZE)
  • Guatemala City, Guatemala (GUA)
  • San Salvador, El Salvador (SAL)
  • San Pedro Sula, Honduras (SAP)
Read more >

News

Delta Eliminates Second Baggage Fee for Delta-Marketed Itineraries for Asian Pacific Markets

Delta has eliminated the second bag fee for customers traveling in Korea, Southeast Asia and Japan economy class (Main Cabin and Delta Comfort+) travel on Delta marketed (Delta or Korean Air-operated) flights.

read more >

Exception Policies

Fort Myers Infrastructure - Bulletin 1
Date(s) of Impacted travel: 2022 September 30 through 2022 October 08
Applicable to tickets issued on or before: 2022 September 30
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
Read more >

Exception Policies

Hurricane Ian - Bulletin 3
Date(s) of Impacted travel: 2022 September 25 through 2022 October 03
Applicable to tickets issued on or before: 2022 September 29
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Tropical Storm Ian – The Carolinas and Georgia - Bulletin 1
Date(s) of Impacted travel: 2022 September 30 through 2022 October 03
Applicable to tickets issued on or before: 2022 September 29
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Raleigh Durham, NC (RDU)
  • Wilmington, NC (ILM)
Read more >

Exception Policies

Hurricane Ian - Bulletin 2
Date(s) of Impacted travel: 2022 September 25 through 2022 September 30
Applicable to tickets issued on or before: 2022 September 27
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Tropical Storm Ian - Bulletin 1
Date(s) of Impacted travel: 2022 September 25 through 2022 September 30
Applicable to tickets issued on or before: 2022 September 25
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Orlando, FL (MCO)
  • Miami, FL (MIA)
  • Melbourne, FL (MLB)
  • West Palm Beach, FL (PBI)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Fort Walton Beach, FL (VPS)
Read more >

Exception Policies

Industrial Action in West Africa - Bulletin 1
Date(s) of Impacted travel: 2022 September 23 through 2022 September 25
Applicable to tickets issued on or before: 2022 September 23
Affected Area(s) to/from/through the following:
  • Accra, GH (ACC)
  • Dakar, SN (DSS)
  • Lagos, NG (LOS)
Read more >

Exception Policies

Tropical Depression Nine - Grand Cayman – Bulletin 1
Date(s) of Impacted travel: 2022 September 26 through 2022 September 27
Applicable to tickets issued on or before: 2022 September 23
Affected Area(s) to/from/through the following:
  • Grand Cayman, KY (GCM)
Read more >

News

Treat Yourself with Delta Premium Select

read more >

Exception Policies

Hurricane Fiona - Bermuda – Bulletin 1
Date(s) of Impacted travel: 2022 September 22 through 2022 September 23
Applicable to tickets issued on or before: 2022 September 21
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 2
Date(s) of Impacted travel: 2022 September 17 through 2022 September 20
Applicable to tickets issued on or before: 2022 September 17
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbour, BS (MHH)
  • North Eleuthera, BS (ELH)
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
Read more >

Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 1
Date(s) of Impacted travel: 2022 September 17 through 2022 September 18
Applicable to tickets issued on or before: 2022 September 16
Affected Area(s) to/from/through the following:
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
Read more >

Exception Policies

Tropical Storm Fiona - Caribbean Islands - Bulletin 1
Date(s) of Impacted travel: 2022 September 17
Applicable to tickets issued on or before: 2022 September 15
Affected Area(s) to/from/through the following:
  • San Juan, Puerto Rico (SJU)
  • ST Croix, Virgin Islands (STX)
  • ST Maarten, ST Maarten (SXM)
  • ST Thomas, Virgin Islands (STT)
Read more >

Exception Policies

Industrial Action in France - Bulletin 1
Date(s) of Impacted travel: 2022 September 16
Applicable to tickets issued on or before: 2022 September 14
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport
Read more >

Exception Policies

Typhoon Muifa - Bulletin 1
Date(s) of Impacted travel: 2022 September 13 through 2022 September 14
Applicable to tickets issued on or before: 2022 September 12
Affected Area(s) to/from/through the following:
  • Shanghai – China (PVG)
Read more >

Exception Policies

Hurricane Kay - Bulletin 1
Date(s) of Impacted travel: 2022 September 07
Applicable to tickets issued on or before: 2022 September 06
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, Mexico (SJD) 
Read more >

Exception Policies

Hurricane Earl - Bulletin 1
Date(s) of Impacted travel: 2022 September 08
Applicable to tickets issued on or before: 2022 September 06
Affected Area(s) to/from/through the following:
  • Bermuda BM – (BDA)
Read more >

Exception Policies

New York City Area Severe Weather - Bulletin 1
Date(s) of Impacted travel: 2022 August 22
Applicable to tickets issued on or before: 2022 August 21
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 10
Date(s) of Impacted travel: 2022 May 30 through 2022 August 20
Applicable to tickets issued on or before: 2022 August 05
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

News

Newest Delta Sky Club brings signature lounge experience to Haneda Airport

read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 9
Date(s) of Impacted travel: 2022 May 30 through 2022 August 06
Applicable to tickets issued on or before: 2022 July 30
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

London Heathrow Airport Restrictions - Bulletin 1
Date(s) of Impacted travel: 2022 July 25 through 2022 August 10
Applicable to tickets issued on or before: 2022 July 22
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 8
Date(s) of Impacted travel: 2022 May 30 through 2022 July 30
Applicable to tickets issued on or before: 2022 July 21
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: 2022 July 12
Applicable to tickets issued on or before: 2022 July 11
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 7
Date(s) of Impacted travel: 2022 May 30 through 2022 July 23
Applicable to tickets issued on or before: 2022 July 08
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 6
Date(s) of Impacted travel: 2022 May 30 through 2022 July 10
Applicable to tickets issued on or before: 2022 May 30
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 2022 June 29 through 2022 July 06
Applicable to tickets issued on or before: 2022 June 29
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

July 4th Holiday Travel – Bulletin 1
Date(s) of Impacted travel: 2022 July 01 through 2022 July 04
Applicable to tickets issued on or before: 2022 June 28
Affected Area(s) to/from/through the following:
  • Systemwide - all cities where Delta flies
Read more >

Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: 2022 June 27
Applicable to tickets issued on or before: 2022 June 26
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 5
Date(s) of Impacted travel: 2022 May 30 through 2022 July 03
Applicable to tickets issued on or before: 2022 June 24
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

New York City Area Severe Weather – Bulletin 1
Date(s) of Impacted travel: 2022 June 22
Applicable to tickets issued on or before: 2022 June 21
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 2022 June 20 through 2022 June 26
Applicable to tickets issued on or before: 2022 June 20
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

London Railway Industrial Action – Bulletin 1
Date(s) of Impacted travel: 2022 June 21 through 2022 June 26
Applicable to tickets issued on or before: 2022 June 20
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 4
Date(s) of Impacted travel: 2022 May 30 through 2022 June 26
Applicable to tickets issued on or before: 2022 June 09
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Industrial Action in Belgium - Bulletin 1
Date(s) of Impacted travel: 2022 June 20
Applicable to tickets issued on or before: 2022 June 15
Affected Area(s) to/from/through the following:
  • Brussels, BE (BRU)
Read more >

Exception Policies

Industrial Action in Paris - Bulletin 1
Date(s) of Impacted travel: 2022 June 16 through 2022 June 16
Applicable to tickets issued on or before: 2022 June 14
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

News

Traveling the World Just Got Easier

Delta is prepared to welcome international travelers to the United States this summer following the lifting of pre-entry testing requirements by the U.S. government.

read more >

News

Delta debuts dazzling Terminal C facility at New York’s LaGuardia Airport

read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 3
Date(s) of Impacted travel: 2022 May 30 through 2022 June 17
Applicable to tickets issued on or before: 2022 June 10
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Paris Operational Constraints – Bulletin 1
Date(s) of Impacted travel: 2022 June 08 through 2022 June 09
Applicable to tickets issued on or before: 2022 June 07
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

Exception Policies

Florida Tropical Depression – Bulletin 1
Date(s) of Impacted travel: 2022 June 03 through 2022 June 04
Applicable to tickets issued on or before: 2022 June 02
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Fort Lauderdale, FL (FLL)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach FL, (PBI)
Read more >
LOAD MORE
operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - June 2022)
96.6%
Delta Air Lines
95.6%
United
95.4%
American
ON-TIME PERFORMANCE ytd1
FlightStats (Jan -June 2022)
68.9%
Delta Air Lines
65.3%
United
64.9%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - April 2022)
6.60
Delta Air Lines
6.37
United
8.66
American

1Based on June 2022 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2DOMESTIC MAINLINE PERFORMANCE: Based on April 2022 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2022 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 07/14/2022

 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.