Welcome spring with seasonal menus and wine in Delta One
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Starting March 1, new menu selections include spring-inspired dishes and wines curated by Delta chefs and Master Sommelier. And this spring, new free snacks and teas join Delta favorites.
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Exception Policies
| Date(s) of Impacted travel: | 2019 May 21 |
| Applicable to tickets issued on or before: | 2019 May 20 |
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News
Steve Sear, Delta's President – International and Executive Vice President of Global Sales, spoke with Delta News Hub one year into the approval of the airline's joint venture with Korean Air about what customers, employees and others can look forward to in 2019 and beyond.
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 29 through 2019 April 30 |
| Applicable to tickets issued on or before: | 2019 April 26 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 26 |
| Applicable to tickets issued on or before: | 2019 April 25 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 16 through 2019 November 30 |
| Applicable to tickets issued on or before: | 2019 April 17 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 16 through 2019 April 30 |
| Applicable to tickets issued on or before: | 2019 April 16 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 19 |
| Applicable to tickets issued on or before: | 2019 April 17 |
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Products & Services
Beginning April 10, 2019, Delta is extending the option for customers who have purchased a Basic Economy fare to obtain a seat assignment prior to their flight for a fee, for international itineraries on DL- operated flights. Previously, this option was only available to customers with wholly domestic itineraries.
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 10 through 2019 April 11 |
| Applicable to tickets issued on or before: | 2019 April 09 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Following the recent expansion of Basic Economy between Mexico and Europe (for EU and GB Point of Sale only), Basic Economy availability is expanding to Netherlands Point of Sale as well, effective April 9, 2019.
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 10 through 2019 April 11 |
| Applicable to tickets issued on or before: | 2019 April 09 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 April 10 through 2019 April 11 |
| Applicable to tickets issued on or before: | 2019 April 09 |
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News
As previously communicated, Delta Comfort+ (C+) is now offered as a fare for purchase on all four-product aircraft (777-200ER and A330-900neo) for the below routes flying on March 27, 2019, and beyond.
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Products & Services
Upgraded Boeing 777 aircraft offers more choice for customers with four different seat products.
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Network Updates
Effective March 31, 2019, Air France begins nonstop service between Dallas/Ft. Worth and Paris Charles de Gaulle Airport.. The new route is operated with an Airbus A330 equipped with WiFi and the latest cabins featuring Business flat-beds, an enhanced Premium Economy, and more comfort in Economy.
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 25 |
| Applicable to tickets issued on or before: | 2019 March 25 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 24 through 2019 March 25 |
| Applicable to tickets issued on or before: | 2019 March 24 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 22 |
| Applicable to tickets issued on or before: | 2019 March 22 |
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Network Updates
Delta will have a new home at the Louis Armstrong New Orleans International Airport come May 15, when all its operations will begin from Concourse C at the newly built North Terminal.
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 18 |
| Applicable to tickets issued on or before: | 2019 March 16 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 19 |
| Applicable to tickets issued on or before: | 2019 March 15 |
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Products & Services
Basic Economy is now available between Mexico and Europe (Europe Point-of-Sale only at this time). The expansion for trans-Atlantic travel comes as partners Air France-KLM, Alitalia and Virgin Atlantic each introduce a similar basic fare product across the Atlantic.
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 10 through 2019 March 15 |
| Applicable to tickets issued on or before: | 2019 March 14 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 13 through 2019 March 14 |
| Applicable to tickets issued on or before: | 2019 March 12 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 13 through 2019 March 14 |
| Applicable to tickets issued on or before: | 2019 March 12 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 10 through 2019 March 14 |
| Applicable to tickets issued on or before: | 2019 March 10 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 10 through 2019 March 11 |
| Applicable to tickets issued on or before: | 2019 March 10 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 09 through 2019 March 10 |
| Applicable to tickets issued on or before: | 2019 March 07 |
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News
Virgin Atlantic, Air France and KLM have today announced their first codeshare agreement – creating new trans-Atlantic travel options to and from North America, and providing more opportunities to earn frequent flyer miles.
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 03 through 2019 March 04 |
| Applicable to tickets issued on or before: | 2019 March 03 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 02 through 2019 March 04 |
| Applicable to tickets issued on or before: | 2019 March 03 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 03 through 2019 March 04 |
| Applicable to tickets issued on or before: | 2019 March 02 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2019 March 02 |
| Applicable to tickets issued on or before: | 2019 March 01 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 23 through 2019 February 24 |
| Applicable to tickets issued on or before: | 2019 February 22 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 20 |
| Applicable to tickets issued on or before: | 2019 February 19 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 11 through 2019 February 22 |
| Applicable to tickets issued on or before: | 2019 February 11 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 11 through 2019 February 12 |
| Applicable to tickets issued on or before: | 2019 February 11 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 11 through 2019 February 15 |
| Applicable to tickets issued on or before: | 2019 February 11 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 11 through 2019 February 12 |
| Applicable to tickets issued on or before: | 2019 February 11 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 09 through 2019 February 13 |
| Applicable to tickets issued on or before: | 2019 February 07 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 12 through 2019 February 13 |
| Applicable to tickets issued on or before: | 2019 February 10 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 12 |
| Applicable to tickets issued on or before: | 2019 February 10 |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 08 through 2019 February 11 |
| Applicable to tickets issued on or before: | 2019 February 07 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2019 February 09 |
| Applicable to tickets issued on or before: | 2019 February 09 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR1
FlightStats (Jan. 2019)
94.4%
United
95.9%
American
ON-TIME PERFORMANCE1
FlightStats (Jan. 2019)
62.3%
United
64.3%
American
MISHANDLED BAGS
per 1,000 passengers2 (Nov. 2018)
2.33
United
3.39
American
1Based on May 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on April 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 5/18
