Enhanced Canceled Fare/Fare Increase Policy for Managed Accounts Updated 2016 December 01
CONFIDENTIAL – Please Do Not Forward This Document Externally Outside of Your Organization
This Canceled Fare/Fare Increase policy allows you to issue a ticket within one (1) business day of the canceled fare/fare increase. Delta/KLM/Air France/Alitalia/Virgin Atlantic fares are subject to change and are not guaranteed until tickets are issued. For this reason, travel agents are encouraged to issue tickets the same day as reservations are booked to ensure the fare quoted.
Applies to:
- All Points of Sale
- Itineraries using a Delta/KLM fare, or an Air France, Alitalia, or Virgin Atlantic fare when combined with other Delta/KLM space, when issued on DL 006 ticket stock.
Booking Requirements:
- The reservation was booked prior to the fare cancellation or fare increase;
- No changes have been made to the itinerary or the name on the reservation since the fare cancelation or increase;
- The original fare was a valid fare when the PNR was booked;
- All other fare rules are still met (i.e. advance purchase, ticketing time limit, etc.); and
- This policy applies to the published fare amount; it does not apply to taxes or surcharges.
Pricing instructions and Documentation:
- Manually price the PNR at the original fare quoted and issue the ticket for the original fare
- Enter Waiver Code 5RWFI in the Ticket Designator or Tour Code box
- No remark, OSI, or SSR is required
Example:
Additional Information
For requests outside of the above guidelines or questions regarding the Canceled Fare/Fare Increase policy, please contact Delta’s Global Sales Support or AF/KL Trade Support for assistance.