General Information

At Delta, we take the time and care to ensure every animal travels safely and comfortably. There are several different options available to get a pet to its final destination, including being brought into the cabin , checked as baggage , or shipped as cargo  traveling without their owner. Rest assured no matter how they are traveling, pets will have a safe and comfortable trip. 

Please note: Some states may require a health certificate for a pet. A veterinarian, the U.S. Department of Agriculture or the Department of Agriculture for the customer’s destination state, may be able to provide more information

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Pets in Cabin (PETC) Embargo

Delta has implemented an embargo for Pets in Cabin (PETC) on flights originating in the Dominican Republic, effective January 24, 2025. 

Travel Originating From: 

Puerto Plata (POP) 

Punta Cana (PUJ) 

Santiago (STI)

Santo Domingo (SDQ) 

Conditions That Apply to This Embargo: 

• Customers with PETC that originated travel in the U.S. will be allowed to complete return travel if all CDC policies and procedures are met.
• Customers with PETC that originate travel in the Dominican Republic on/after January 24, are not permitted to travel to the U.S. 
• Customers with PETC will be allowed under normal acceptance standards if they are on their return flight to the Dominican Republic or are on a one-way ticket to the Dominican Republic.
• Delta will continue to accept Trainined Service Animals (SVAN) in the cabin.        

Delta has implemented an embargo for Pets in Cabin (PETC) on flights originating in Brazil and Colombia, effective for tickets purchased on/after June 7, 2021, for travel on/after June 7, 2021.

Travel Originating From: 

Bogotá, Colombia (BOG)

Rio De Janeiro, Brazil (GIG) – When operational

Sao Paulo, Brazil (GRU)

Conditions That Apply to This Embargo: 

• PETC Travel Originating in Brazil or Colombia:

o    For tickets purchased on/after June 7, Delta will not allow PETC travel that originates in Brazil or Colombia.

o    Delta will honor travel with PETC originating in Brazil/Colombia, for tickets purchased prior to June 7, 2021.

• Customers with PETC travel originating in the U.S. going to Brazil/Colombia may return to the U.S. with their pet.
• Additional Information:

o    Tickets that are reissued on/after June 7, 2021 will fall under the original ticket date and rules.

o    Does not apply to trained service animals (SVAN).

o    Applies to Emotional Support Animals; however, Emotional Support Animals (ESAN) confirmed and approved prior to Jan. 11, 2021, will be allowed.

Pet in Hold (AVIH) Embargo

Delta Cargo has implemented an embargo on all pet in hold (AVIH) bookings 

• Currently there is no end date to the embargo.  Cargo will continually revisit the restrictions throughout the upcoming days and weeks as there are changes to our network
• The embargo is for pets (AVIH) only and applies to all shipments and all stations globally
• Delta will still accept service (SVAN) that cannot be accommodated in cabin

Delta will transport pets in hold (AVIH) only in the following situations:

• Active U.S. military or active U.S. State Department foreign service officers (FSO) and spouses meeting the following requirements:
  • On day of departure, must have ability to produce government-issued active U.S. military ID or active U.S. foreign service personnel ID/official passport
  • On day of departure, must have ability to produce change of assignment orders from military; or change of assignment orders from/to U.S. embassy, consulate, or mission
  • Only on flights less than 12 hours in duration. (No exceptions for Military on the 12-hour policy)  

Note: Change of gauge flights are considered two separate flights when calculating the 12-hour maximum flight time. 

Documentation Requirements

Clear and concise documentation of the pet is required to provide necessary service to our customers. Both pet in cabin (PETC) and pet in hold (AVIH) require the following documentation:

• Appropriate SSR (PETC or AVIH)

• Breed of animal

• Weight of animal

• Kennel dimensions

Please contact your local Delta Reservations office or Delta Sales Support to assist you with the documentation requirements for a reservation that includes a PETC or AVIH.

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Ship Your Pet with Delta Cargo

Delta Cargo provides safe, reliable, year-round transportation for pets. Our specially trained ground handlers offer customers' pets personalized care and our Cargo Control Center agents actively track every step of their journey. Temperature-controlled vans and holding areas in select stations prevent exposure to extreme temperatures.  

Please review the following information before booking a pet on Delta Cargo.

• A separate booking from the customer’s flight itinerary is required. Go to Delta Cargo or call Delta Cargo at 800-352-2846 for details.
  
  
• Additional fees and charges may apply.
  
  
• A pet shipped domestically via Delta Cargo cannot be booked until 14 days prior to departure.
  
  
• Pets are not guaranteed to be shipped on a customer’s same flight or flight schedule.
  
  
• Shipping a pet requires dropping it off at a Delta Cargo location separate from passenger check-in. 
  • At least three hours before departure time for domestic travel
  • At least five hours before departure time for international travel
     
• To accept an animal for shipment, forecasted temperatures must be between 20°F and 80°F at each location in the animal’s journey with Delta, including on the ground at origin, transfer and destination.
  
  
• Picking up a pet would also occur at a Delta Cargo location.
  
  
• Delta Cargo only accepts international pet shipments from known shippers. Delta suggests that international customers use a pet shipper approved by the International Pet and Animal Transportation Association. Customers would then need to follow acceptance procedures set by the shipper. A list of IPATA members near you can be found at www.ipata.org.
  
  
• For additional information, please contact Delta Cargo at 800-352-2746. 

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Kennel Requirements

To transport a pet in cabin (PETC) either soft- or hard-sided kennels must be leak-proof and ventilated on at least two sides. Kennels are not sold at Delta Ticket Counters, but are available at most pet supply stores.

To transport a pet as checked baggage or cargo, use an approved shipping kennel in accordance with the U.S. Department of Agriculture (USDA) guidelines . The kennel must provide enough room for a pet to stand and sit erect — without the head touching the top of the container — and to turn around and lie down in a natural position.

Approved kennels are available for sale for Delta customers and shippers at most Delta Cargo locations, as well as many pet supply stores. To purchase a kennel from Delta, check with the local cargo facility for availability of the kennel size needed in advance of travel date.

View additional details regarding kennel requirements including kennel type, size and cost.

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Seasonal Embargoes

Due to seasonal weather conditions, to keep pets safe, we do not accept pets as checked baggage during certain times of the year. During those times, customers may ship their pets as cargo .

Year-round Restrictions

Delta will not accept animals as checked baggage during extreme weather, if at any point (origin/transit/destination) during the animal's trip the high temperature for the day is forecast to be:  

Delta also will not accept an animal as checked baggage if the temperature in one or more of the cities in the customer's itinerary is at or near Delta's temperature restrictions, above.

Please note: No exceptions are allowed for the temperature restriction.

Delta reserves the right to refuse live animals as checked baggage and as cargo if the animal's health is in question and/or if the health of the animal may be jeopardized by extreme conditions.

• Delta no longer accepts live animals as checked baggage for travel to/from Liberia, Costa Rica (LIR).

Summer Restrictions - May 15 through September 15

• Delta does not accept pets as checked as baggage on Delta and Aeromexico operated flights.
  
  
•   Pets may be shipped as cargo but temperature restrictions apply (see year round temperature restrictions above).
  

Winter Restrictions - November 1 through March 31

• Delta does not accept pets as checked baggage on flights to or from:
  
  
  •  Sun Valley, ID (SUN)
     
  • Twin Falls, ID (TWF)
    
    
  • Jackson Hole, WY (JAC)
     
• For all other scenarios, please see the year-round temperature restrictions above.

Additional Weather Restrictions: Live Birds

Pet birds and tropical birds normally kept indoors are at risk if the temperature, at any point on the planned itinerary, is below 50F (10C). When temperatures are between 50F (10C) and 20F (-6.7C), they are transported at the risk of the shipper. A certificate of acclimation is not required.

Live, wild birds will not be transported unless:

• Shipper, or shipper's agent, certifies in writing on shipper's letterhead and submit with the air waybill, that the birds being shipped were born or bred in captivity or on special farms, or birds are being shipped to or from a zoological garden, wildlife preserve, or government wildlife agency.
  
  
• Transportation is restricted to Delta local services.

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Animal Breed Restrictions

Delta does not accept snub-nosed or pug-nosed dogs and cats as checked baggage in Cargo. There are no military exceptions for restricted pet breeds.

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Live Birds Restrictions

Visit Delta Cargo for complete details regarding transporting live birds.

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Aircraft Restrictions

Delta One™ / Business Class / First Class / Flat Bed Seat Restrictions

Pets in Cabin (PETC) are not allowed in the Delta One, Business Class or First Class cabin on any international flight, regardless of aircraft type, due to insufficient space*. In addition, for the same reason, pets are not allowed on any domestic flight in the Delta One, Business Class or First Class Cabin, that is equipped with a flat-bed seat.

*Exception: Delta is accepting PETC in Business and First Class for International travel when the aircraft is not configurated with flat-bed seats. 

Boeing 767 Aircraft Restriction

Delta does not accept animals as checked baggage or cargo on any Delta operated B767 aircraft systemwide. There are no exceptions to this restriction for any customers, including military customers.

Boeing 757 Aircraft Restriction

Delta does not accept animals as checked baggage or cargo on any Delta operated B757 aircraft to/from Europe. There are no exceptions to this restriction for any customers, including military customers.

Airbus 330-200 Aircraft Restriction

Delta does not accept animals as checked baggage or cargo on any Delta operated A330-200 aircraft systemwide. There are no exceptions to this restriction for any customers, including military customers.

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Delta Connections & Pet Travel

If a pet's journey requires it to fly more than one airline, there are some additional considerations to think about in advance. Arrange for a pet's flights to allow for plenty of extra time to change planes.

Prior arrangements are necessary with all the carriers involved, for a pet to receive proper attention. If a pet has to transfer from a Delta flight to a Delta Connection flight, the Delta flight must be confirmed at least 48 hours before the scheduled departure time of the Delta Connection flight. That way we have enough time to make transfer arrangements between the two carriers and ensure the pet is safely delivered.

Delta Connection & Pet Travel have different capabilities and policies concerning pets.

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Partner Airlines & Pet Travel

Here is a list of Delta’s partner airlines’ websites outlining pet travel:

• Air France/KLM 
• Aeroméxico
  
• Korean Air
• LATAM
• Virgin Atlantic

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Service and Support Animals

Additional information is available for transporting service and support animals.

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Questions

For any additional information or questions regarding Delta's pet policy program, please contact Global Sales Support or Delta Reservations for assistance.

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