Delta debuts latest touchless tech: contactless payment onboard
Delta continues to invest in touchless and frictionless features in the air and on the ground. Tap-to-pay technology is enabling contactless payment for onboard purchases. Customers are now able to purchase earbuds on board using their mobile devices or contactless-enabled credit cards. Contactless payment will expand to all onboard sales. The new system also allows for emailed receipts.
These new features provide peace of mind in the pandemic era by reducing touchpoints, they’re a key element of our vision for easing every step of the travel journey.
Delta is also testing digital seatback menus on select international flights with plans to expand the feature across its fleet. A new electronic Delta One menu, currently accessible via personal seatback screens on A330-operated flights between Boston and Amsterdam, will reduce waste, streamline service and allow flight attendants to connect with customers more safely.
Delta continues to expand touchless innovations throughout the travel journey. Customers can enjoy a touchless check-in experience using the Fly Delta App, with more features to take the guesswork out of travel coming soon. In onboard lavatories, touchless faucets, flush levers and waste lids reduce touchpoints on the highest-use surfaces while anti-microbial lighting for sinks and countertops provides added protection. These solutions are in place on many Delta aircraft, including the Airbus A350, Airbus A330-900, Boeing 767-400 and Boeing 757. Other aircraft types will be retrofitted with some of these features later this year.
Delta continues to ensure a safe experience for our customers and employees thanks to the more than 100 layers of protection which include blocking middle seats and limiting onboard capacity for flights departing through April 2021, requiring masks through the travel journey; and replacing onboard industrial-grade HEPA filters twice as often as recommended.