EXCEPTION POLICIES
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DELTA IN ASIA - Pacific
Asia Pacific is full of treasures, physical and spiritual, ancient and modern. Whether you want to experience the splendor that is Sydney or behold some of the world's most famous temples in Taipei, no other global airline puts as many of the world's treasures.
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Exception Policies

Date(s) of Impacted travel: August 17, 2018
Applicable to tickets issued on or before: August 15, 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: August 12, 2018 through August 14, 2018
Applicable to tickets issued on or before: August 13, 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: August 12, 2018 through August 13, 2018
Applicable to tickets issued on or before: August 10, 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: August 09, 2018 through August 10, 2018
Applicable to tickets issued on or before: August 09, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: August 08, 2018 through August 09, 2018
Applicable to tickets issued on or before: August 05, 2018
Affected Area(s) to/from/through the following:
  • Nagoya, Japan (NGO)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Exception Policies

Date(s) of Impacted travel: July 31, 2018 through August 03, 2018
Applicable to tickets issued on or before: August 01, 2018
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: July 20, 2018 through August 30, 2018
Applicable to tickets issued on or before: July 31, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
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Exception Policies

Date(s) of Impacted travel: July 31, 2018 through August 01, 2018
Applicable to tickets issued on or before: July 30, 2018
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: July 27, 2018 through July 29, 2018
Applicable to tickets issued on or before: July 26, 2018
Affected Area(s) to/from/through the following:
  • Nagoya, Japan (NGO)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
Read more >

News

Delta’s new route from Shanghai to Atlanta starts on July 22, 2018, offering a fourth nonstop link to the United States and connections to 200 destinations.

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Exception Policies

Date(s) of Impacted travel: July 21, 2018 through July 23, 2018
Applicable to tickets issued on or before: July 21, 2018
Affected Area(s) to/from/through the following:
  •  Shanghai, China (PVG)
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Exception Policies

Date(s) of Impacted travel: July 20, 2018 through July 30, 2018
Applicable to tickets issued on or before: July 20, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
Read more >

Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 25, 2018
Applicable to tickets issued on or before: July 20, 2018
Affected Area(s) to/from/through the following:
  • Aspen, Colorado (ASE)
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Exception Policies

Date(s) of Impacted travel: July 17, 2018
Applicable to tickets issued on or before: July 16, 2018
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 18, 2018
Applicable to tickets issued on or before: July 14, 2018
Affected Area(s) to/from/through the following:
  •  Aspen, Colorado (ASE)
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Exception Policies

Date(s) of Impacted travel: July 09, 2018 through July 15, 2018
Applicable to tickets issued on or before: July 12, 2018
Affected Area(s) to/from/through the following:
  • Port Au Prince, HT (PAP)
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Exception Policies

Date(s) of Impacted travel: July 10, 2018 through July 12, 2018
Applicable to tickets issued on or before: July 10, 2018
Affected Area(s) to/from/through the following:
  • Conakry, Guinea (CKY)
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Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 13, 2018
Applicable to tickets issued on or before: July 09, 2018
Affected Area(s) to/from/through the following:
  • Aspen, Colorado (ASE)
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Exception Policies

Date(s) of Impacted travel: July 09, 2018 through July 10, 2018
Applicable to tickets issued on or before: July 09, 2018
Affected Area(s) to/from/through the following:
  • Port Au Prince, HT (PAP)
Read more >

Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 11, 2018
Applicable to tickets issued on or before: July 08, 2018
Affected Area(s) to/from/through the following:
  • Aspen, Colorado (ASE)
Read more >

Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 07, 2018
Applicable to tickets issued on or before: July 06, 2018
Affected Area(s) to/from/through the following:
  • Aspen, Colorado (ASE)
Read more >

Exception Policies

Date(s) of Impacted travel: July 05, 2018 through July 06, 2018
Applicable to tickets issued on or before: July 05, 2018
Affected Area(s) to/from/through the following:
  • Aspen, Colorado (ASE)
Read more >

Exception Policies

Date(s) of Impacted travel: June 29, 2018
Applicable to tickets issued on or before: June 27, 2018
Affected Area(s) to/from/through the following:
  • Stavanger, Norway (SVG)
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Exception Policies

Date(s) of Impacted travel: June 27, 2018 through June 28, 2018
Applicable to tickets issued on or before: June 26, 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Washington DC - Dulles (IAD)
  • Washington DC -Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: June 27, 2018
Applicable to tickets issued on or before: June 25, 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Policy Updates

Date(s) of Impacted travel: May 30, 2018 through June 30, 2018
Applicable to tickets issued on or before: June 24, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
read more >

Exception Policies

Date(s) of Impacted travel: June 18, 2018 through June 19, 2018
Applicable to tickets issued on or before: June 18, 2018
Affected Area(s) to/from/through the following:

Toulon, France (TLN)

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Exception Policies

Date(s) of Impacted travel: June 18, 2018 through June 19, 2018
Applicable to tickets issued on or before: June 18, 2018
Affected Area(s) to/from/through the following:
  • Osaka, Japan (KIX)
Read more >

Exception Policies

Date(s) of Impacted travel: May 30, 2018 through June 24, 2018
Applicable to tickets issued on or before: June 17, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
Read more >

News

A total of 132 Delta-operated flights from Seattle, Atlanta, Las Vegas, New York, San Francisco, Honolulu, Chicago and Dallas have been coded with Korean Air flight numbers. These new codeshares complement 164 existing Korean Air codeshare markets on Delta in the Americas from Delta’s hubs in Atlanta, Los Angeles and New York-JFK.

read more >

Exception Policies

Date(s) of Impacted travel: June 14, 2018 through June 15, 2018
Applicable to tickets issued on or before: June 12, 2018
Affected Area(s) to/from/through the following:
  • Los Cabos, MX (SJD)
Read more >

Exception Policies

Date(s) of Impacted travel: May 30, 2018 through June 17, 2018
Applicable to tickets issued on or before: May 30, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
Read more >

Exception Policies

Date(s) of Impacted travel: June 07, 2018 through June 08, 2018
Applicable to tickets issued on or before: June 07, 2018
Affected Area(s) to/from/through the following:
  • All flights to/from Italy
Read more >

Exception Policies

Date(s) of Impacted travel: June 03, 2018 through June 04, 2018
Applicable to tickets issued on or before: June 03, 2018
Affected Area(s) to/from/through the following:
  • Hamburg, Germany (HAM)
Read more >

Exception Policies

Date(s) of Impacted travel: May 31, 2018 through June 02, 2018
Applicable to tickets issued on or before: June 01, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: May 07, 2018 through June 10, 2018
Applicable to tickets issued on or before: May 31, 2018
Affected Area(s) to/from/through the following:
  • Kona, HI ( KOA)
Read more >

Exception Policies

Date(s) of Impacted travel: May 31, 2018 through June 01, 2018
Applicable to tickets issued on or before: May 31, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: May 30, 2018 through June 15, 2018
Applicable to tickets issued on or before: May 30, 2018
Affected Area(s) to/from/through the following:
  • Managua, Nicaragua (MGA)
Read more >

Exception Policies

Date(s) of Impacted travel: May 29, 2018 through May 31, 2018
Applicable to tickets issued on or before: May 30, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: May 29, 2018 through May 30, 2018
Applicable to tickets issued on or before: May 29, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: May 27, 2018 through May 28, 2018
Applicable to tickets issued on or before: May 27, 2018
Affected Area(s) to/from/through the following:
  • Destin - FT Walton Beach, Florida (VPS)
  • Key West, Florida (EYW)
  • Mobile, Alabama (MOB)
  • Panama City, Florida (ECP)
  • Pensacola, Florida (PNS)
  • Tallahassee, Florida (TLH)
Read more >

News

With the busy summer travel season just kicking off, consider getting to the airport early and keeping these seven tips in mind:

read more >

Network Updates

Delta Air Lines will begin nonstop flights between the United States and Mumbai, India, next year, linking the U.S. with one of its strongest trading partners.

read more >

Exception Policies

Date(s) of Impacted travel: May 07, 2018 through May 31, 2018
Applicable to tickets issued on or before: May 24, 2018
Affected Area(s) to/from/through the following:
  • Kona, HI ( KOA)
Read more >

Exception Policies

Date(s) of Impacted travel: May 21, 2018 through May 22, 2018
Applicable to tickets issued on or before: May 18, 2018
Affected Area(s) to/from/through the following:
  • Paris (ORY), France
  • Lyon (LYS), France
  • Marseilles (MRS), France
Read more >

Exception Policies

Date(s) of Impacted travel: May 07, 2018 through May 25, 2018
Applicable to tickets issued on or before: May 17, 2018
Affected Area(s) to/from/through the following:
  • Kona, HI (KOA)
Read more >

Network Updates

Delta is growing its Italy network from Atlanta with the start of summer seasonal service from Atlanta to both Milan and Venice. The flights, which operate daily join those from New York-JFK-Venice and Detroit-Rome, which are already in operation for the summer.

read more >

News

Delta Air Lines, Air France-KLM and Virgin Atlantic Limited have today signed definitive agreements paving the way forward for their expanded trans-Atlantic joint venture.

read more >

Products & Services

Delta One customers flying from the U.S. to Europe will be able to choose their meal in advance, starting June 1, 2018. Additionally,

read more >

Exception Policies

Date(s) of Impacted travel: May 15, 2018
Applicable to tickets issued on or before: May 15, 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >
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operational excellence
COMPLETION FACTOR1
FlightStats (May 2018)
99.4%
Delta Air Lines
98.0%
United
97.7%
American
ON-TIME PERFORMANCE1
FlightStats (May 2018)
69.6%
Delta Air Lines
66.2%
United
64.7%
American
MISHANDLED BAGS
per 1,000 passengers2 (Apr. 2018)
1.53
Delta Air Lines
1.98
United
3.05
American

1Based on May 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on April 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 5/18

 
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