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Delta Snacks

Delta announces new snacks lineup, retires Delta-branded offerings

After decades of service, Delta Air Lines-branded peanuts and pretzels are stepping down as the airline’s Main Cabin snack offering.                                                                                                              

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Delta Sky Club

Delta unveils flagship Delta Sky Club at ATL                    

Delta continues to invest in the customer experience by introducing a new signature lounge it’s hub in Atlanta. 

                                                                                                                                              LEARN MORE

Delta new atl boarding

Delta introduces enhanced boarding process in Atlanta

Customers traveling through B Concourse at Atlanta’s Hartsfield–Jackson International Airport today will notice a more streamlined boarding process at five Delta departure gates.

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Exception Policies

Dates of Impacted Travel: May 25, 2017
Applicable to tickets issued on or before: May 24, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
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News

Delta customers, including those who purchased tickets via travel agents, can now purchase premium products like Delta Comfort+ and First Class as an add-on purchase for all or part of their journey to further customize their upcoming travel experience. And, customers can use a different method of payment than used for the original ticket purchase to do so.

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Exception Policies

Dates of Impacted Travel: May 22, 2017
Applicable to tickets issued on or before: May 20, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
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News

Whether you’ve reached 1 million miles flying Delta or you unfortunately faced a delay recently, your experience matters and Delta is committed to recognizing it. For the first time, the data-driven airline is utilizing “big data” to support the customer service role of its frontline employees and further differentiate the Delta experience.

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News

Delta and rideshare company Lyft are partnering to offer SkyMiles members more opportunities to earn miles doing something they can do every day – requesting a ride.

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News

After just three nights of intense of work, Delta successfully completed the most challenging terminal move in commercial aviation history – shifting its hub operations from Los Angeles International Airport’s Terminals 5 and 6 to 2 and 3.

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Policy Updates

Effective for travel and tickets issued on/after May 16th, 2017, Delta will no longer charge the second checked bag fee for travel from the United States, Canada, and Mexico to India.

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Exception Policies

Dates of Impacted Travel: May 13, 2017
Applicable to tickets issued on or before: May 12, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY - LaGuardia (LGA) • Newark, NJ (EWR) • White Plains, NY (HPN)
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News

From May 12-17, Delta and Los Angeles World Airports will orchestrate one of the largest terminal moves at an operating airport in the history of commercial aviation.

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News

Delta Air Lines and Aeromexico are pleased to announce another milestone in our cooperation, an evolution in our collaboration and expansion of our network supporting you as you drive your business forward.

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Exception Policies

Dates of Impacted Travel: May 05, 2017 through May 06, 2017
Applicable to tickets issued on or before: May 05, 2017
Affected Area(s) to/from/through the following: • Charleston, WV – (CRW)
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Exception Policies

Dates of Impacted Travel: May 05, 2017
Applicable to tickets issued on or before: May 03, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: May 04, 2017
Applicable to tickets issued on or before: May 07, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL)
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News

Alialia has released the following statement regarding a recent Board of Directors decision.

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Exception Policies

Dates of Impacted Travel: May 01, 2017
Applicable to tickets issued on or before: May 01, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
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Policy Updates

Effective at 9 am EDT on May 1, 2017, some citizens of Bulgaria, Romania and Brazil will be able to apply for an Electronic Travel Authorization (eTA), instead of a visitor visa, to travel to Canada by air.

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Exception Policies

Dates of Impacted Travel: April 28, 2017
Applicable to tickets issued on or before: April 27, 2017
Affected Area(s) to/from/through the following: Rio de Janeiro, Brazil (GIG) São Paulo, Brazil (GRU)
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Products & Services

The fastest way to travel between Manhattan and New York's John F. Kennedy International Airport just became even easier for Delta customers. Delta will enable a fully integrated, streamlined airport transfer experience through an exclusive partnership with BLADE, a digitally powered aviation company that arranges on-demand helicopter service between its Manhattan heliport lounges and JFK.

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Exception Policies

Dates of Impacted Travel: April 25, 2017
Applicable to tickets issued on or before: April 28, 2017
Affected Area(s) to/from/through the following: New York, NY – Kennedy (JFK), New York, NY – LaGuardia (LGA), Newark, NJ (EWR), Newburgh, NY (SWF), White Plains, NY (HPN)
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Products & Services

Whether you’re catching up on email or binge watching your favorite shows, getting online from takeoff to touchdown has never been easier thanks to Delta’s expansion of High-Speed Wi-Fi, powered by Gogo 2Ku’s industry-leading in-flight Wi-Fi technology. The airline recently updated its 100th aircraft with the improved Wi-Fi technology.

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 25, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: • Cayenne, French Guiana (CAY)
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News

Interim queuing system is the latest in string of innovations to enhance customer experience

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 21, 2017
Applicable to tickets issued on or before: April 25, 2017
Affected Area(s) to/from/through the following: • Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 Through April 20, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 07, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL) Boston, MA (BOS) Cincinnati, OH (CVG) Detroit, MI (DTW) Los Angeles, CA (LAX) Minneapolis, MN (MSP) New York, NY - Kennedy (JFK) New York, NY - LaGuardia (LGA) Salt Lake City, UT (SLC) Seattle, WA (SEA)
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Exception Policies

Dates of Impacted Travel: April 07, 2017 through April 09, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Stockholm, Sweden (ARN)
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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 09, 2017
Applicable to tickets issued on or before: April 06, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL)
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Exception Policies

Dates of Impacted Travel: April 06, 2017
Applicable to tickets issued on or before: April 06, 2017
Affected Area(s) to/from/through the following: • Albany, NY (ALB)• Allentown, PA (ABE) • Baltimore, MD (BWI) • Binghamton, NY (BGM) • Boston, MA (BOS) • Elmira, NY (ELM) • Hartford, CT (BDL) • Ithaca, NY (ITH) • Manchester, NH (MHT) • New York, NY – Kennedy (JFK) • New York, NY – LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • Philadelphia, PA (PHL)• Providence, RI (PVD) • Scranton, PA (AVP) • State College, PA (SCE) • Washington, DC –Dulles (IAD) • Washington, DC –Reagan (DCA) • White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 07, 2017
Applicable to tickets issued on or before: April 06, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 10, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 07, 2017
Applicable to tickets issued on or before: April 05, 2017
Affected Area(s) to/from/through the following: All HOP! Cabin, Crew, and Ground staff Industrial Action
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 10, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 09, 2017 through April 10, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Amsterdam, the Netherlands (AMS)
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Policy Updates

Delta updates its baggage policies for travel between the U.S. or Canada and the Caribbean, effective for tickets issue on or after April 4, 2017.

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Exception Policies

Dates of Impacted Travel: April 05, 2017 through April 06, 2017
Applicable to tickets issued on or before: April 04, 2017
Affected Area(s) to/from/through the following: Buenos Aires, Argentina (EZE)
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Exception Policies

Dates of Impacted Travel: April 03, 2017 through April 07, 2017
Applicable to tickets issued on or before: April 07, 2017
Affected Area(s) to/from/through the following: Boston, MA (BOS)Manchester, NH (MHT)Newburgh, NY (SWF)New York, NY-Kennedy(JFK)New York, NY-LaGuardia (LGA)Newark, NJ (EWR)White Plains, NY (HPN)
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News

Delta Air Lines and Delta Vacations Named Editor's Pick Finalists for 2017 TravelAge West WAVE Awards

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 07, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Exception Policies

Dates of Impacted Travel: April 01, 2017
Applicable to tickets issued on or before: March 30, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Boston, MA (BOS) Burlington, VT (BTV) Hartford, CT (BDL) Manchester, NH (MHT) Newburgh, NY (SWF) New York, NY – Kennedy (JFK) New York, NY – La Guardia (LGA) Newark, NJ (EWR) Portland, ME (PWM) Providence, RI (PVD) White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 02, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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Network Updates

Delta and joint venture partner Virgin Atlantic Airlines have made changes to their network between the U.S. and London’s Heathrow Airport, by swapping operations on their Seattle (SEA) and Detroit (DTW) services.

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Exception Policies

Dates of Impacted Travel: March 23, 2017
Applicable to tickets issued on or before: March 25, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
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News

Delta will begin daily nonstop service from Los Angeles International Airport (LAX) to Ronald Reagan Washington National Airport (DCA) on April 24 and nonstop service from Boston Logan International Airport (BOS) to San Francisco International Airport (SFO) on June 8. Flights between DCA-LAX and BOS-SFO will be operated as transcontinental flights, and include the Delta One cabin featuring full flat-bed seats, as well as enhanced amenities throughout the Boeing 757-200 aircraft.

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Network Updates

Delta Air Lines will offer a new daily nonstop flight between New York-JFK and Rio de Janeiro, Brazil, beginning Dec. 21, 2017, subject to U.S. Department of Transportation approval. The airline’s strategic alliance with GOL Linhas Aereas Inteligentes will extend the reach of this service to 23 destinations within Brazil and provides seamless connections at Antonio Carlos Jobim International Airport (GIG) in Rio de Janeiro.

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Exception Policies

Dates of Impacted Travel: March 23, 2017 through March 26, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
All Exception Policies >

Policy Updates

Delta is updating its baggage policy for passengers traveling between Los Angeles (LAX) and San Salvador, El Salvador (SAL), effective for tickets issued on or after March 22, 2017.

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Exception Policies

Dates of Impacted Travel: March 19, 2017 through March 21, 2017
Applicable to tickets issued on or before: March 19, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
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Exception Policies

Dates of Impacted Travel: March 19, 2017 through March 20, 2017
Applicable to tickets issued on or before: March 19, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
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