news
Delta Snacks

Delta announces new snacks lineup, retires Delta-branded offerings

After decades of service, Delta Air Lines-branded peanuts and pretzels are stepping down as the airline’s Main Cabin snack offering.                                                                                                              

                                                         LEARN MORE

Delta Sky Club

Delta unveils flagship Delta Sky Club at ATL

Delta continues to invest in the customer experience by introducing a new signature lounge it’s hub in Atlanta. 

 

                                                         LEARN MORE

Delta wifi

Wi-Fi installation complete on Delta's international fleet

Delta has completed installation of Wi-Fi on its entire long-haul international fleet, enabling customers to stay connected at 30,000 feet.


                                                         LEARN MORE

Show Only:

Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 07, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: April 01, 2017
Applicable to tickets issued on or before: March 30, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Boston, MA (BOS) Burlington, VT (BTV) Hartford, CT (BDL) Manchester, NH (MHT) Newburgh, NY (SWF) New York, NY – Kennedy (JFK) New York, NY – La Guardia (LGA) Newark, NJ (EWR) Portland, ME (PWM) Providence, RI (PVD) White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 23, 2017 through April 02, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
All Exception Policies >

Network Updates

Delta and joint venture partner Virgin Atlantic Airlines have made changes to their network between the U.S. and London’s Heathrow Airport, by swapping operations on their Seattle (SEA) and Detroit (DTW) services.

All Network Updates >

Exception Policies

Dates of Impacted Travel: March 23, 2017
Applicable to tickets issued on or before: March 25, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
All Exception Policies >

News

Delta will begin daily nonstop service from Los Angeles International Airport (LAX) to Ronald Reagan Washington National Airport (DCA) on April 24 and nonstop service from Boston Logan International Airport (BOS) to San Francisco International Airport (SFO) on June 8. Flights between DCA-LAX and BOS-SFO will be operated as transcontinental flights, and include the Delta One cabin featuring full flat-bed seats, as well as enhanced amenities throughout the Boeing 757-200 aircraft.

All News >

Network Updates

Delta Air Lines will offer a new daily nonstop flight between New York-JFK and Rio de Janeiro, Brazil, beginning Dec. 21, 2017, subject to U.S. Department of Transportation approval. The airline’s strategic alliance with GOL Linhas Aereas Inteligentes will extend the reach of this service to 23 destinations within Brazil and provides seamless connections at Antonio Carlos Jobim International Airport (GIG) in Rio de Janeiro.

All Network Updates >

Exception Policies

Dates of Impacted Travel: March 23, 2017 through March 26, 2017
Applicable to tickets issued on or before: March 23, 2017
Affected Area(s) to/from/through the following: Cayenne, French Guiana (CAY)
All Exception Policies >

Policy Updates

Delta is updating its baggage policy for passengers traveling between Los Angeles (LAX) and San Salvador, El Salvador (SAL), effective for tickets issued on or after March 22, 2017.

All Policy Updates >

Exception Policies

Dates of Impacted Travel: March 19, 2017 through March 21, 2017
Applicable to tickets issued on or before: March 19, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 19, 2017 through March 20, 2017
Applicable to tickets issued on or before: March 19, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 19, 2017
Applicable to tickets issued on or before: March 19, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 18, 2017
Applicable to tickets issued on or before: March 18, 2017 through March 28, 2017
Affected Area(s) to/from/through the following: Paris-Orly Security
All Exception Policies >

Policy Updates

Effective for tickets issued on/after March 15, 2017, Delta will increase the fee for Same Day Travel (Same Day Standby and Same Day Confirmed) from $50.00 USD to $75.00 USD for non-SkyMiles members, general SkyMiles members and Silver Medallion members. Diamond, Platinum and Gold Medallion members will continue to have the Same Day Travel fee waived provided they are not on a restricted fare and their requested flight is eligible.

All Policy Updates >

News

In another move to further elevate the in-flight customer experience, Delta has partnered with globally renowned design company Alessi to curate a modern, stylish and functional collection of service products and tableware, which will appear in flight beginning April 1.

All News >

Exception Policies

Dates of Impacted Travel: March 14, 2017 through March 17, 2017
Applicable to tickets issued on or before: March 15, 2017
Affected Area(s) to/from/through the following: All flights operated by KLM (KL)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 14, 2017 through March 15, 2017
Applicable to tickets issued on or before: March 11, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Binghamton, NY (BGM) Boston, MA (BOS) Buffalo, NY (BUF) Burlington, VT (BTV) Charlottesville, VA (CHO) Elmira, NY (ELM) Halifax, Nova Scotia, Canada (YHZ) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) Manchester, NH (MHT) Montreal, Quebec, Canada (YUL) New York, NY-Kennedy(JFK) New York, NY-LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI (PVD) Quebec City, Quebec, Canada (YQB) Roanoke, VA (ROA) Rochester, NY (ROC) Scranton, PA (AVP) State College, PA (SCE) Syracuse, NY (SYR) Washington DC-Dulles (IAD) Washington DC-Reagan (DCA) White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 12, 2017
Applicable to tickets issued on or before: March 11, 2017
Affected Area(s) to/from/through the following: Asheville, NC (AVL) Charlotte, NC (CLT) Chattanooga, TN (CHA) Fayetteville, NC (FAY) Greensboro, NC (GSO) Greenville, SC (GSP) Jacksonville, NC (OAJ) New Bern, NC (EWN) Raleigh/Durham, NC (RDU) Tri-Cities, TN (TRI) Knoxville, TN (TYS) Wilmington, NC (ILM)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 14, 2017 through March 15, 2017
Applicable to tickets issued on or before: March 11, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Binghamton, NY (BGM) Boston, MA (BOS) Burlington, VT (BTV) Charlottesville, VA (CHO) Elmira, NY (ELM) Halifax, Nova Scotia, Canada (YHZ) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) Manchester, NH (MHT) Montreal, Quebec, Canada (YUL) Newburgh, NY (SWF) New York, NY-Kennedy(JFK) New York, NY-LaGuardia (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI (PVD) Quebec City, Quebec, Canada (YQB) Roanoke, VA (ROA) Scranton, PA (AVP) State College, PA (SCE) Washington DC-Dulles (IAD) Washington DC-Reagan (DCA) White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 12, 2017
Applicable to tickets issued on or before: March 10, 2017
Affected Area(s) to/from/through the following: • Asheville, NC (AVL) • Charlotte, NC (CLT) • Chattanooga, TN (CHA) • Fayetteville, NC (FAY) • Greensboro, NC (GSO) • Greenville, SC (GSP) • Raleigh/Durham, NC (RDU) • Tri-Cities, TN (TRI) • Knoxville, TN (TYS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 18, 2017 through March 20, 2017
Applicable to tickets issued on or before: March 09, 2017
Affected Area(s) to/from/through the following: All flights operated by Air France
All Exception Policies >

Products & Services

Effective February 16, 2017, Diamond Medallion® Members plus one guest who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow.

All Products & Services >

Exception Policies

Dates of Impacted Travel: March 10, 2017
Applicable to tickets issued on or before: March 08, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
All Exception Policies >

News

Delta has provided the following statement on delta.com regarding the revised U.S. Executive Order issued on March 6, 2017.

All News >

Exception Policies

Dates of Impacted Travel: March 07, 2017 through March 09, 2017
Applicable to tickets issued on or before: March 06, 2017
Affected Area(s) to/from/through the following: Bologna, Italy (BLQ) Clermont Ferrand, France (CFE) Florence, Italy (FLR) Genoa, Italy (GOA) Lyon, France (LYS) Marseille, France (MRS) Milan, Italy (MXP) Milan, Italy (LIN) Montpellier, France (MPL) Naples, Italy (NAP) Nice, France (NCE) Perpignan, France (PGF) Rome, Italy (FCO) Toulon, France (TLN) Turin, Italy (TRN) Venice, Italy (VCE)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 06, 2017 through March 10, 2017
Applicable to tickets issued on or before: March 03, 2017
Affected Area(s) to/from/through the following: Algiers, Algeria (ALG) Barcelona, Spain (BCN) Biarritz, France (BIQ) Bilbao, Spain (BIO) Bordeaux, France (BOD) Brest, France (BES) Caen, France (CFR) Casablanca, Morocco (CAS) Lisbon, Portugal (LIS) Lorient, France (LRT) Madrid, Spain (MAD) Nantes, France (NTE) Oran, Algeria (ORN) Pau, France (PUF) Quimper, France (IUP) Rabat, Morocco (RBA) Rennes, France (RNS) Toulouse, France (TLS) Tunis, Tunisia (TUN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: March 2, 2017
Applicable to tickets issued on or before: March 1, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Policy Updates

Effective February 28, 2017, Delta Air Lines will update two baggage policies for travel between the U.S. or Canada and Mexico.

All Policy Updates >

Policy Updates

In October, 2016, Delta introduced new messaging to alert travel agencies when there is a name mismatch between the PNR Name and the Passenger Security Name, offering our travel partners advance opportunity to verify or update the customer name information. Ensuring that the names are aligned allows accurate security vetting with the government and provides for a smooth passenger experience at check-in and at the airport security checkpoints.

All Policy Updates >

Exception Policies

Dates of Impacted Travel: February 23, 2017
Applicable to tickets issued on or before: February 22, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 23, 2017 through February 24, 2017
Applicable to tickets issued on or before: February 21, 2017
Affected Area(s) to/from/through the following: • Alpena, MI (APN) • Appleton, WI (ATW) • Brained, MN (BRD) • Central Wisconsin Airport, WI (CWA) • Duluth, MN (DLH) • Escanaba, MI (ESC) • Green Bay, WI (GRB) • Iron Mountain, MI (IMT) • Hibbing, MN (HIB) • Lacrosse, WI (LSE) • Marquette, MI (MQT) • Milwaukee, WI (MKE) • Minneapolis- St. Paul, MN (MSP) • Pellston, MI (PLN) • Rapid City, SD (RAP) • Rhinelander, WI (RHI) • Rochester, MN (RST) • Sault Ste. Marie, MI (CIU) • Sioux Falls, SD (FSD) • Traverse City, MI (TVC)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 22-23, 2017
Applicable to tickets issued on or before: February 20, 2017
Affected Area(s) to/from/through the following: All flights operated by Alitalia to/from/through Italy
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 17, 2017 through February 18, 2017
Applicable to tickets issued on or before: February 16, 2017
Affected Area(s) to/from/through the following: Burbank, CA (BUR); Fresno, CA (FAT); Long Beach, CA (LGB); Los Angeles, CA (LAX); Oakland, CA (OAK); Ontario, CA (ONT); Palm Springs, CA (PSP); Sacramento, CA (SMF); San Diego, CA (SAN); San Francisco, CA (SFO); San Jose, CA (SJC); Santa Ana - Orange County, CA (SNA)
All Exception Policies >

News

Delta is introducing complimentary meals on some of its longest domestic flights, including transcontinental routes between New York’s JFK and Los Angeles/San Francisco. The airline will be the only U.S. carrier to offer complimentary fresh meals from nose to tail on select coast-to-coast routes.

All News >

Products & Services

Delta on Wednesday released the latest version of its Fly Delta app, giving customers access to the industry’s most innovative airport wayfinding maps, and the ability to keep up with boarding pass and flight details, even when a reliable Wi-Fi or cellular connection isn’t available.

All Products & Services >

Exception Policies

Dates of Impacted Travel: February 15 - 16, 2017
Applicable to tickets issued on or before: February 14, 2017
Affected Area(s) to/from/through the following: Bangor, ME (BGR) Portland, ME (PWM)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 12, 2017 through February 13, 2017
Applicable to tickets issued on or before: February 10, 2017
Affected Area(s) to/from/through the following: Albany, New York (ALB), Bangor, Maine (BGR), Binghamton, New York (BGM), Boston, Massachusetts (BOS), Buffalo, New York (BUF), Burlington, Vermont (BTV), Elmira / Corning, New York (ELM), Erie, Pennsylvania (ERI), Halifax, Nova Scotia, Canada (YHZ), Hartford, Connecticut (BDL), Ithaca, New York (ITH), Manchester, New Hampshire (MHT), Montreal, Quebec, Canada (YUL), Newark, NJ (EWR), Newburgh, NY (SWF), New York, NY Kennedy (JFK), New York, NY LaGuardia (LGA), Ottawa, Ontario, Canada (YOW), Portland, Maine (PWM), Providence, Rhode Island (PVD), Quebec City, Quebec, Canada (YQB), White Plains, NY (HPN), Rochester, New York (ROC), Syracuse, New York (SYR)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 11 - 12, 2017
Applicable to tickets issued on or before: February 11, 2017
Affected Area(s) to/from/through the following: Amsterdam, The Netherlands (AMS)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 12, 2017 through February 13, 2017
Applicable to tickets issued on or before: February 10, 2017
Affected Area(s) to/from/through the following: Albany, New York (ALB) Bangor, Maine (BGR) Binghamton, New York (BGM) Boston, Massachusetts (BOS) Buffalo, New York (BUF) Burlington, Vermont (BTV) Elmira / Corning, New York (ELM) Erie, Pennsylvania (ERI) Halifax, Nova Scotia, Canada (YHZ) Hartford, Connecticut (BDL) Ithaca, New York (ITH) Manchester, New Hampshire (MHT) Montreal, Quebec, Canada (YUL) Ottawa, Ontario, Canada (YOW) Portland, Maine (PWM) Providence, Rhode Island (PVD) Quebec City, Quebec, Canada (YQB) Rochester, New York (ROC) Syracuse, New York (SYR)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 9 - 14, 2017
Applicable to tickets issued on or before: February 8, 2017
Affected Area(s) to/from/through the following: Jackson Hole, WY (JAC)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 9, 2017 through February 10, 2017
Applicable to tickets issued on or before: February 7, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Allentown, PA (ABE) Bangor, ME (BGR) Baltimore, MD (BWI) Binghamton, NY (BWM) Boston, MA (BOS) Dulles, DC (IAD) Elmira, NY(ELM) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) Manchester, NH (MHT) Newburgh, NY (SWF) New York, NY – Kennedy (JFK) New York, NY – La Guardia (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI (PVD) Scranton, PA (AVP) State College, PA ( SCE) Washington Reagan, DC White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 9, 2017
Applicable to tickets issued on or before: February 7, 2017
Affected Area(s) to/from/through the following: Albany, NY (ALB) Allentown, PA (ABE) Bangor, ME (BGR) Baltimore, MD (BWI) Binghamton, NY (BWM) Boston, MA (BOS) Dulles, DC (IAD) Elmira, NY(ELM) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) Manchester, NH (MHT) Newburgh, NY (SWF) New York, NY – Kennedy (JFK) New York, NY – La Guardia (LGA) Newark, NJ (EWR) Philadelphia, PA (PHL) Pittsburgh, PA (PIT) Portland, ME (PWM) Providence, RI (PVD) Scranton, PA (AVP) State College, PA ( SCE) Washington Reagan, DC (DCA) White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 7, 2017 through February 8, 2017
Applicable to tickets issued on or before: February 6, 2017
Affected Area(s) to/from/through the following: Alpena, MI (APN) Appleton, WI (ATW) Bangor, ME (BGR) Burlington, VT (BTV) Central Wisconsin Airport, WI (CWA) Escanaba, MI (ESC) Green Bay, WI (GRB) Iron Mountain, MI (IMT) Marquette, MI (MQT) Minneapolis, MN (MSP) Montreal, Canada (YUL) Ottawa, Canada (YOW) Pellston, MI (PLN) Portland, ME (PWM) Rhinelander, WI (RHI) Sault Ste. Marie, MI (CIU) Toronto , Canada (YYZ) Traverse City, MI (TVC)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 3, 2017
Applicable to tickets issued on or before: February 2, 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG) Pasco, WA (PSC) Portland, OR (PDX) Redmond, OR (RDM) Seattle, WA (SEA)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: February 3, 2017
Applicable to tickets issued on or before: February 2, 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG); Portland, OR (PDX); Redmond, OR (RDM); Seattle, WA (SEA)
All Exception Policies >

News

Starting February 2017, the Transportation Security Administration will limit access to its TSA Pre✓ expedited physical screening lanes. Only those customers who have paid for and enrolled in a Department of Homeland Security trusted traveler program, such as TSA Pre✓, will have the most frequent and consistent access to expedited screening lanes.

All News >

News

The addition of CLEAR biometric screening lanes at Atlanta’s Hartsfield-Jackson International Airport comes a week after the airline announced similar lanes at New York-JFK and New York-LGA. With today’s launch in Atlanta, 20 of the busiest airports where Delta flies now feature CLEAR service.

All News >

Exception Policies

Dates of Impacted Travel: February 1, 2017
Applicable to tickets issued on or before: February 1, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Products & Services

Delta SkyMiles is making big improvements for Diamond Medallion Members’ Choice Benefits – a loyalty program feature that only Delta provides its elite members. Choice Benefits are designed to give Delta’s most loyal members the unique power to self-select options to customize their travel experience and gain the greatest value for their status.

All Products & Services >

News

We are sorry for the systems outage that disrupted our operation last evening. While our schedule has returned to normal, we want to assure you that Delta employees worldwide have accommodated our customers to get them safely to their destinations.

All News >
LOAD MORE
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.