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REFUND GUIDELINES
REBOOKING POLICY GUIDELINES
news & updates
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Exception Policies
6 days ago
6 days ago
Date(s) of Impacted travel: | 21 March 2025 through 23 March 2025 |
Applicable to tickets issued on or before: | 21 March 2025 |
Affected Area(s) to/from/through the following: | London Heathrow, UK – (LHR) |
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News
16 days ago
16 days ago
Updated - Brazil is reinstating visa requirements for citizens of the United States, Canada and Austraila. As of April 10, 2025 citizens from these three countries will need a tourist or business visa upon arrival to Brazil.
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Exception Policies
38 days ago
38 days ago
Date(s) of Impacted travel: | 19 February 2025 through 20 February 2025 |
Applicable to tickets issued on or before: | 18 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
38 days ago
38 days ago
Date(s) of Impacted travel: | 17 February 2025 through 20 February 2025 |
Applicable to tickets issued on or before: | 17 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
41 days ago
41 days ago
Date(s) of Impacted travel: | 15 February 2025 through 16 February 2025 |
Applicable to tickets issued on or before: | 14 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
42 days ago
42 days ago
Date(s) of Impacted travel: | 12 February 2025 through 15 February 2025 |
Applicable to tickets issued on or before: | 13 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
43 days ago
43 days ago
Date(s) of Impacted travel: | 12 February 2025 through 13 February 2025 |
Applicable to tickets issued on or before: | 12 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
45 days ago
45 days ago
Date(s) of Impacted travel: | 11 February 2025 through 12 February 2025 |
Applicable to tickets issued on or before: | 10 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
48 days ago
48 days ago
Date(s) of Impacted travel: | 08 February 2025 through 09 February 2025 |
Applicable to tickets issued on or before: | 07 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
51 days ago
51 days ago
Date(s) of Impacted travel: | 05 February 2025 through 06 February 2025 |
Applicable to tickets issued on or before: | 04 February 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
57 days ago
57 days ago
Date(s) of Impacted travel: | 30 January 2025 through 30 January 2025 |
Applicable to tickets issued on or before: | |
Affected Area(s) to/from/through the following: |
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Exception Policies
63 days ago
63 days ago
Date(s) of Impacted travel: | 23 January 2025 through 24 January 2025 |
Applicable to tickets issued on or before: | 23 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
64 days ago
64 days ago
Date(s) of Impacted travel: | 20 January 2025 through 24 January 2025 |
Applicable to tickets issued on or before: | 22 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
65 days ago
65 days ago
Date(s) of Impacted travel: | 21 January 2025 through 23 January 2025 |
Applicable to tickets issued on or before: | 22 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
66 days ago
66 days ago
Date(s) of Impacted travel: | 20 January 2025 through 22 January 2025 |
Applicable to tickets issued on or before: | 20 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
67 days ago
67 days ago
Date(s) of Impacted travel: | 20 January 2025 through 21 January 2025 |
Applicable to tickets issued on or before: | 19 January 2025 |
Affected Area(s) to/from/through the following: | Atlanta, GA (ATL) |
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Exception Policies
67 days ago
67 days ago
Date(s) of Impacted travel: | 20 January 2025 through 21 January 2025 |
Applicable to tickets issued on or before: | 19 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
68 days ago
68 days ago
Date(s) of Impacted travel: | 19 January 2025 through 20 January 2025 |
Applicable to tickets issued on or before: | 18 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
69 days ago
69 days ago
Date(s) of Impacted travel: | 19 January 2025 |
Applicable to tickets issued on or before: | 17 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
71 days ago
71 days ago
Date(s) of Impacted travel: | 08 January 2025 through 20 January 2025 |
Applicable to tickets issued on or before: | 15 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
73 days ago
73 days ago
Date(s) of Impacted travel: | 08 January 2025 through 16 January 2025 |
Applicable to tickets issued on or before: | 13 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
76 days ago
76 days ago
Date(s) of Impacted travel: | 08 January 2025 through 12 January 2025 |
Applicable to tickets issued on or before: | 10 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
78 days ago
78 days ago
Date(s) of Impacted travel: | 08 January 2025 through 10 January 2025 |
Applicable to tickets issued on or before: | 08 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
78 days ago
78 days ago
Date(s) of Impacted travel: | 10 January 2025 through 11 January 2025 |
Applicable to tickets issued on or before: | 08 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
79 days ago
79 days ago
Date(s) of Impacted travel: | 09 January 2025 |
Applicable to tickets issued on or before: | 07 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
80 days ago
80 days ago
Date(s) of Impacted travel: | 04 January 2025 through 07 January 2025 |
Applicable to tickets issued on or before: | 06 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
82 days ago
82 days ago
Date(s) of Impacted travel: | 04 January 2025 through 06 January 2025 |
Applicable to tickets issued on or before: | 04 January 2025 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
83 days ago
83 days ago
Date(s) of Impacted travel: | 04 January 2025 through 06 January 2025 |
Applicable to tickets issued on or before: | 03 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
85 days ago
85 days ago
Date(s) of Impacted travel: | 01 January 2025 through 03 January 2025 |
Applicable to tickets issued on or before: | 01 January 2025 |
Affected Area(s) to/from/through the following: |
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Exception Policies
129 days ago
129 days ago
Date(s) of Impacted travel: | 18 November 2024 through 21 November 2024 |
Applicable to tickets issued on or before: | 18 November 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
133 days ago
133 days ago
Date(s) of Impacted travel: | 14 November 2024 through 17 November 2024 |
Applicable to tickets issued on or before: | 14 November 2024 |
Affected Area(s) to/from/through the following: |
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Policy Updates
141 days ago
141 days ago
As part of our work to ensure compliance with new DOT Passenger Protections, we are extending the validity of eCredits issued to customers who experienced a qualifying disruption to their itinerary between May 16 and Oct. 27, 2024.
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Exception Policies
142 days ago
142 days ago
Date(s) of Impacted travel: | 05 November 2024 through 07 November 2024 |
Applicable to tickets issued on or before: | 05 November 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
149 days ago
149 days ago
Date(s) of Impacted travel: | 30 October 2024 through 31 October 2024 |
Applicable to tickets issued on or before: | 29 October 2024 |
Affected Area(s) to/from/through the following: |
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Policy Updates
150 days ago
150 days ago
While Delta already goes above and beyond to care for our customers during cancellations and delays, we appreciate that the DOT shares our commitment to the experiences of U.S. air travelers.
read more >
Exception Policies
156 days ago
156 days ago
Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
Applicable to tickets issued on or before: | 15 October 2024 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Exception Policies
156 days ago
156 days ago
Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
Applicable to tickets issued on or before: | 15 October 2024 |
Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Exception Policies
165 days ago
165 days ago
Date(s) of Impacted travel: | 07 October 2024 through 24 October 2024 |
Applicable to tickets issued on or before: | 13 October 2024 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
168 days ago
168 days ago
Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
Applicable to tickets issued on or before: | 10 October 2024 |
Affected Area(s) to/from/through the following: |
|
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Exception Policies
169 days ago
169 days ago
Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
Applicable to tickets issued on or before: | 09 October 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
170 days ago
170 days ago
Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
Applicable to tickets issued on or before: | 08 October 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
171 days ago
171 days ago
Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
Applicable to tickets issued on or before: | 07 October 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
172 days ago
172 days ago
Date(s) of Impacted travel: | 07 October 2024 through 09 October 2024 |
Applicable to tickets issued on or before: | 06 October 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
176 days ago
176 days ago
Date(s) of Impacted travel: | 28 September 2024 through 31 October 2024 |
Applicable to tickets issued on or before: | 02 October 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
178 days ago
178 days ago
Date(s) of Impacted travel: | 01 October 2024 through 03 October 2024 |
Applicable to tickets issued on or before: | 30 September 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
178 days ago
178 days ago
Date(s) of Impacted travel: | 28 September 2024 through 15 October 2024 |
Applicable to tickets issued on or before: | 30 September 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
179 days ago
179 days ago
Date(s) of Impacted travel: | 28 September 2024 through 01 October 2024 |
Applicable to tickets issued on or before: | 29 September 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
180 days ago
180 days ago
Date(s) of Impacted travel: | 28 September 2024 through 30 September 2024 |
Applicable to tickets issued on or before: | 28 September 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
182 days ago
182 days ago
Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
Applicable to tickets issued on or before: | 26 September 2024 |
Affected Area(s) to/from/through the following: |
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Exception Policies
183 days ago
183 days ago
Date(s) of Impacted travel: | 27 September 2024 |
Applicable to tickets issued on or before: | 25 September 2024 |
Affected Area(s) to/from/through the following: |
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