EXCEPTION POLICIES
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Exception Policies

Date(s) of Impacted travel: 13 February 2024 through 14 February 2024
Applicable to tickets issued on or before: 11 February 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB) 
  • Allentown, PA (ABE) 
  • Bangor, ME (BGR) 
  • Binghamton, NY (BGM) 
  • Boston, MA (BOS) 
  • Burlington, VT (BTV) 
  • Elmira, NY (ELM) 
  • Harrisburg, PA (MDT) 
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH) 
  • New York - Kennedy, NY (JFK) 
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • Portland, ME (PWM) 
  • Providence, RI (PVD) 
  • Syracuse, NY (SYR) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 13 February 2024
Applicable to tickets issued on or before: 11 February 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 05 February 2024 through 06 February 2024
Applicable to tickets issued on or before: 04 February 2024
Affected Area(s) to/from/through the following:
  • Tokyo - Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 01 February 2024
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Frankfurt, DE (FRA)
Read more >

Exception Policies

Date(s) of Impacted travel: 22 January 2024 through 23 January 2024
Applicable to tickets issued on or before: 22 January 2024
Affected Area(s) to/from/through the following:
  • Cleveland, OH (CLE)
  • Detroit, MI (DTW)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Saginaw, MI (MBS)
Read more >

Exception Policies

Date(s) of Impacted travel: 22 January 2024
Applicable to tickets issued on or before: 21 January 2024
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Chicago Midway International, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Fort Wayne, IN (FWA)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Northwest Arkansas, AR (XNA)
  • Oklahoma City, OK (OKC)
  • South Bend, IN (SBN)
  • Springfield, MO (SGF)
  • St Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 20 January 2024 through 24 January 2024
Applicable to tickets issued on or before: 20 January 2024
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 19 January 2024 through 20 January 2024
Applicable to tickets issued on or before: 18 January 2024
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Charleston, WV (CRW)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND) 
  • Marquette, MI (MQT) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Pittsburgh, PA (PIT) 
  • Rochester, NY (ROC) 
  • South Bend, IN (SBN) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 18 January 2024 through 19 January 2024
Applicable to tickets issued on or before: 17 January 2024
Affected Area(s) to/from/through the following:
  • Columbus, MS (GTR)
  • Knoxville, TN (TYS)
  • Lexington, KY (LEX)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Tri-Cities, TN (TRI)
Read more >

Exception Policies

Date(s) of Impacted travel: 17 January 2024 through 18 January 2024
Applicable to tickets issued on or before: 17 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE) 
  • Boise, ID (BOI)
  • Great Falls, MT (GTF) 
  • Hayden, CO (HDN) 
  • Jackson Hole, WY (JAC) 
  • Kalispell, MT (FCA) 
  • Missoula, MT (MSO) 
  • Pasco, WA (PSC) 
  • Portland, OR (PDX) 
  • Redmond, OR (RDM) 
  • Seattle, WA (SEA) 
  • Spokane, WA (GEG) 
  • Sun Valley, ID (SUN) 
  • Twin Falls, ID (TWF)
Read more >

Exception Policies

Date(s) of Impacted travel: 17 January 2024 through 18 January 2024
Applicable to tickets issued on or before: 16 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Spokane, WA (GEG)
  • Great Falls, MT (GTF)
  • Hayden, CO (HDN)
  • Jackson Hole, WY (JAC)
  • Kalispell, MT (FCA)
  • Missoula, MT (MSO)
  • Pasco, WA (PSC)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
Read more >

Exception Policies

Date(s) of Impacted travel: 14 January 2024 through 16 January 2024
Applicable to tickets issued on or before: 14 January 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Austin, TX (AUS)
  • Baton Rouge, LA (BTR)
  • Bentonville, AR (XNA)
  • Chattanooga, TN (CHA)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • Nashville, TN (BNA)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tri City, TN (TRI)
  • Tulsa, OK (TUL)
Read more >

Exception Policies

Date(s) of Impacted travel: 14 January 2024 through 15 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Austin, TX (AUS)
  • Bentonville, AR (XNA)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tulsa, OK (TUL) 
Read more >

Exception Policies

Date(s) of Impacted travel: 13 January 2024 through 15 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
Read more >

Exception Policies

Date(s) of Impacted travel: 13 January 2024 through 14 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Elko, NV (EKO)
  • Eugene, OR (EUG)
  • Hayden, CO (HDN)
  • Idaho Falls, ID (IDA)
  • Jackson Hole, WY (JAC)
  • Pocatello, ID (PIH)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
  • Vail, CO (EGE)
Read more >

Exception Policies

Date(s) of Impacted travel: 12 January 2024 through 13 January 2024
Applicable to tickets issued on or before: 11 January 2024
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Burlington, VT (BTV)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Montreal, QC (YUL)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Saint Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • Toronto, ON (YYZ)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 January 2024 through 12 January 2024
Applicable to tickets issued on or before: 10 January 2024
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2024 through 09 January 2024
Applicable to tickets issued on or before: 08 January 2024
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Wichita, KS (ICT)
Read more >

Policy Updates

Starting the week of January 8, 2024, Delta is removing access to Delta products and services from non-IATA and non-ARC accredited travel agencies and other sellers of travel (“non-accredited agencies”) via the Amadeus, Travelport or Sabre Global Distribution Systems (GDS).

read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2024 through 09 January 2024
Applicable to tickets issued on or before: 07 January 2024
Affected Area(s) to/from/through the following:
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Kansas City, MO (MCI)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Sioux Falls, SD (FSD)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 06 January 2024 through 07 January 2024
Applicable to tickets issued on or before: 05 January 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Syracuse, NY (SYR)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

News

Updated - Brazil is reinstating visa requirements for citizens of the United States, Canada and Austraila. As of April 10, 2024, citizens from these three countries will need a tourist or business visa upon arrival to Brazil.

read more >

Exception Policies

Date(s) of Impacted travel: 06 January 2024 through 07 January 2024
Applicable to tickets issued on or before: 04 January 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 02 January 2024 through 04 January 2024
Applicable to tickets issued on or before: 02 January 2024
Affected Area(s) to/from/through the following:
  • Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 25 December 2023 through 26 December 2023
Applicable to tickets issued on or before: 25 December 2023
Affected Area(s) to/from/through the following:
  • Aberdeen, South Dakota (ABR)
  • Bemidji, Minnesota (BJI)
  • Bismarck, North Dakota (BIS)
  • Fargo, North Dakota (FAR)
  • Grand Forks, North Dakota (GFK)
  • International Falls, Minnesota (INL)
  • Rapid City, South Dakota (RAP)
  • Sioux Falls, South Dakota (FSD)
Read more >

Exception Policies

Date(s) of Impacted travel: 21 December 2023 through 26 December 2023
Applicable to tickets issued on or before: 22 December 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

News

This year, we launched three special new offerings in Delta One to elevate the onboard experience for you and your travelers.

read more >

Exception Policies

Date(s) of Impacted travel: 21 December 2023 through 22 December 2023
Applicable to tickets issued on or before: 20 December 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 18 December 2023
Applicable to tickets issued on or before: 16 December 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS) 
  • Newark, NJ (EWR)
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 10 December 2023
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 10 December 2023
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 09 December 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
Read more >

Network Updates

Delta Air Lines and airBaltic have officially launched their codeshare partnership, providing customers with more convenient connections and more flexible booking and ticketing options between North America and Latvia.

read more >

Exception Policies

Date(s) of Impacted travel: 01 November 2023 through 02 November 2023
Applicable to tickets issued on or before: 01 November 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 01 November 2023 through 02 November 2023
Applicable to tickets issued on or before: 31 October 2023
Affected Area(s) to/from/through the following:
  • Bordeaux, France (BOD)
  • Brest, France (BES)
  • Nantes, France (NTE)
Read more >

Exception Policies

Date(s) of Impacted travel: 27 October 2023 through 07 November 2023
Applicable to tickets issued on or before: 28 October 2023
Affected Area(s) to/from/through the following:
  • Acapulco, Mexico (ACA)
Read more >

Exception Policies

Date(s) of Impacted travel: 27 October 2023 through 31 October 2023
Applicable to tickets issued on or before: 27 October 2023
Affected Area(s) to/from/through the following:
  • Acapulco, Guerrero (ACA)
Read more >

Exception Policies

Date(s) of Impacted travel: 20 October 2023 through 22 October 2023
Applicable to tickets issued on or before: 19 October 2023
Affected Area(s) to/from/through the following:
  • San Juan P.R. (SJU)
  • St. Lucia (UVF)
  • St. Maarten (SXM)
  • St. Thomas U.S. VI (STT)
Read more >

Exception Policies

Date(s) of Impacted travel: 21 October 2023 through 22 October 2023
Applicable to tickets issued on or before: 18 October 2023
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, México (SJD)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 October 2023 through 20 October 2023
Applicable to tickets issued on or before: 10 October 2023
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 11 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

News

One year after the start of their Joint Venture, the Delta and LATAM alliance has enabled the partners to announce six new routes, carry out 15,000 flights, transport more than 3 million customers, and cover more than 56 million miles (90 million kilometers), which is equivalent to the distance between planet Earth and Mercury.

read more >

Exception Policies

Date(s) of Impacted travel: 10 October 2023 through 13 October 2023
Applicable to tickets issued on or before: 10 October 2023
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 31 October 2023
Applicable to tickets issued on or before: 09 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 14 October 2023
Applicable to tickets issued on or before: 07 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 07 October 2023 through 09 October 2023
Applicable to tickets issued on or before: 07 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

News

The Aeromexico-Delta JCA will expand its operations between Mexico and the United States. Beginning January 2024, Aeromexico will gradually introduce 17 new routes from seven airports in Mexico to nine destinations in the U.S., and all of these flights will be supported by Delta codeshare.

read more >

Exception Policies

Date(s) of Impacted travel: 29 September 2023 through 30 September 2023
Applicable to tickets issued on or before: 29 September 2023
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 22 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 22 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Fayetteville, NC (FAY)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • White Plains, NY (HPN)
  • Wilmington, NC (ILM)

 

Read more >

Exception Policies

Date(s) of Impacted travel: 23 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 21 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • Wilmington, NC (ILM)
Read more >
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