EXCEPTION POLICIES
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Exception Policies

Tropical Storm Imelda - Bulletin 1
Date(s) of Impacted travel: 30 September 2025 through 01 October 2025
Applicable to tickets issued on or before: 29 September 2025
Affected Area(s) to/from/through the following:

Bermuda, BM (BDA)
Read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 23 September 2025
Applicable to tickets issued on or before: 22 September 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 17 September 2025
Applicable to tickets issued on or before: 15 September 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS) 
Read more >

Exception Policies

Industrial Action in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 10 September 2025
Applicable to tickets issued on or before: 08 September 2025
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Hurricane Erin - Bulletin 1
Date(s) of Impacted travel: 19 August 2025 through 29 August 2025
Applicable to tickets issued on or before: 19 August 2025
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 13 August 2025 through 14 August 2025
Applicable to tickets issued on or before: 12 August 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 31 July 2025 through 31 July 2025
Applicable to tickets issued on or before: 30 July 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Northeast Inclement Weather - Bulletin 1
Date(s) of Impacted travel: 08 July 2025 through 09 July 2025
Applicable to tickets issued on or before: 07 July 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Northeast Severe Weather - Bulletin 1
Date(s) of Impacted travel: 01 July 2025 through 01 July 2025
Applicable to tickets issued on or before: 30 June 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

France Fueler Industrial Action - Bulletin 1
Date(s) of Impacted travel: 22 June 2025
Applicable to tickets issued on or before: 20 June 2025
Affected Area(s) to/from/through the following:
  • Paris, France (CDG)
Read more >

Exception Policies

Middle East Unrest - Bulletin 3
Date(s) of Impacted travel: 12 June 2025 through 31 August 2025
Applicable to tickets issued on or before: 16 June 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: 12 June 2025 through 31 August 2025
Applicable to tickets issued on or before: 13 June 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: 12 June 2025 through 30 June 2025
Applicable to tickets issued on or before: 12 June 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

DCA AIRSPACE CLOSURE FLEXIBILITY - BULLETIN 1
Date(s) of Impacted travel: 14 June 2025 through 14 June 2025
Applicable to tickets issued on or before: 07 June 2025
Affected Area(s) to/from/through the following:
  • Washington D.C. - Reagan (DCA)
Read more >

Exception Policies

Newark Flexibility - Bulletin 2
Date(s) of Impacted travel: 17 May 2025 through 15 June 2025
Applicable to tickets issued on or before: 19 May 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
Read more >

Exception Policies

Newark Flexibility - Bulletin 1
Date(s) of Impacted travel: 17 May 2025 through 15 June 2025
Applicable to tickets issued on or before: 17 May 2025
Affected Area(s) to/from/through the following:
  • Newark, New Jersey (EWR)
Read more >

Exception Policies

Middle East Unrest - Bulletin 2
Date(s) of Impacted travel: 04 May 2025 through 25 May 2025
Applicable to tickets issued on or before: 05 May 2025
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Middle East Unrest - Bulletin 1
Date(s) of Impacted travel: 04 May 2025 through 11 May 2025
Applicable to tickets issued on or before: 04 May 2025
Affected Area(s) to/from/through the following:

Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Spain and Portugal Power Outage - Bulletin 1
Date(s) of Impacted travel: 28 April 2025 through 29 April 2025
Applicable to tickets issued on or before: 28 April 2025
Affected Area(s) to/from/through the following:
  • Barcelona, ES (BCN)
  • Lisbon, PT (LIS)
  • Madrid, ES (MAD)
  • Porto, PT (OPO)
Read more >

Policy Updates

DOT Serious Communicable Disease Policy

Effective April 28, 2025 and in line with the Department of Transportation rules issued in April 2024 to assist airline passengers, Delta may offer a transferable travel credit valid for 5 years, or in Delta’s discretion, a refund to the original form of payment, in each case less a processing fee of $100, to assist passengers who are unable to travel due to a serious communicable disease. This policy applies to passengers who have booked to travel to, from, or within the U.S.

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Exception Policies

London Heathrow Power Outage - Bulletin 1
Date(s) of Impacted travel: 21 March 2025 through 23 March 2025
Applicable to tickets issued on or before: 21 March 2025
Affected Area(s) to/from/through the following:

London Heathrow, UK – (LHR) 
Read more >

News

Updated Requirements for Travel to Brazil

Updated - Brazil is reinstating visa requirements for citizens of the United States, Canada and Austraila. As of April 10, 2025 citizens from these three countries will need a tourist or business visa upon arrival to Brazil.

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Exception Policies

Central Plains and Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: 18 February 2025 through 19 February 2025
Applicable to tickets issued on or before: 17 February 2025
Affected Area(s) to/from/through the following:
  • Charlotte, NC (CLT)
  • Fayetteville, AR (XNA)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Oklahoma, OK (OKC)
  • Raleigh Durham, NC (RDU)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Toronto Airport Closure - Bulletin 1
Date(s) of Impacted travel: 17 February 2025 through 20 February 2025
Applicable to tickets issued on or before: 17 February 2025
Affected Area(s) to/from/through the following:
  • Toronto, Canada (YYZ)
Read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 15 February 2025 through 16 February 2025
Applicable to tickets issued on or before: 14 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Montreal, QC, CA (YUL)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Providence, RI (PVD)
  • Portland, ME (PWM)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
  • Worcester, MA (ORH)
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 12 February 2025 through 15 February 2025
Applicable to tickets issued on or before: 13 February 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 12 February 2025 through 13 February 2025
Applicable to tickets issued on or before: 12 February 2025
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago - Midway, IL (MDW)
  • Chicago - O'Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA) 
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Montreal, QC, Canada (YUL) 
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Toronto, ON, Canada (YYZ)
  • Traverse City, MI (TVC) 
Read more >

Exception Policies

Mid-Atlantic Winter Weather - Bulletin 1
Date(s) of Impacted travel: 11 February 2025 through 12 February 2025
Applicable to tickets issued on or before: 10 February 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Evansville, IN (EVV) 
  • Greensboro, NC (GSO) 
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Norfolk, VA (ORF) 
  • Philadelphia, PA (PHL) 
  • Richmond, VA (RIC) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
Read more >

Exception Policies

Northeast U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 08 February 2025 through 09 February 2025
Applicable to tickets issued on or before: 07 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE) 
  • Baltimore, MD (BWI) 
  • Boston, MA (BOS) 
  • Hartford, CT (BDL) 
  • Harrisburg, PA (MDT) 
  • Newark, NJ (EWR) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Philadelphia, PA (PHL) 
  • Providence, RI (PVD) 
  • Portland, ME (PWM) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN) 
Read more >

Exception Policies

Central/Eastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 05 February 2025 through 06 February 2025
Applicable to tickets issued on or before: 04 February 2025
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Boston, MA (BOS)
  • Charlottesville, VA (CHO)
  • Chicago O’Hare, IL (ORD)
  • Chicago Midway, IL (MDW)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Fort Wane, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI) 
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Washington D.C. Airport Closure - Bulletin 1
Date(s) of Impacted travel: 30 January 2025 through 30 January 2025
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
  • Baltimore, MD (BWI)
Read more >

Exception Policies

Storm Eowyn Ireland/Northern Ireland - Bulletin 1
Date(s) of Impacted travel: 23 January 2025 through 24 January 2025
Applicable to tickets issued on or before: 23 January 2025
Affected Area(s) to/from/through the following:
  • Belfast City Airport, GB (BHD)
  • Cork, IE (ORK)
  • Dublin, IE (DUB)
Read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 3
Date(s) of Impacted travel: 20 January 2025 through 24 January 2025
Applicable to tickets issued on or before: 22 January 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX)
  • Augusta, Georgia (AGS)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Birmingham, Alabama (BHM)
  • Brunswick, Georgia (BQK)
  • Charleston, South Carolina (CHS)
  • Columbia, South Carolina (CAE)
  • Columbus, Georgia (CSG)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Dothan, Alabama (DHN)
  • Fayetteville, North Carolina (FAY)
  • Fort Walton Beach, Florida (VPS)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL) 
  • Houston Hobby, Houston, Texas (HOU)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Jackson, Mississippi (JAN)
  • Jacksonville, North Carolina (OAJ)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Mobile, Alabama (MOB)
  • Monroe, Louisiana (MLU)
  • Montgomery, Alabama (MGM)
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY)
  • Panama City, Florida (ECP)
  • Pensacola, Florida (PNS)
  • Raleigh Durham, North Carolina (RDU)
  • San Antonio, Texas (SAT)
  • Savannah, Georgia (SAV)
  • Shreveport, Louisiana (SHV)
  • Tallahassee, Florida (TLH)
  • Valdosta, Georgia (VLD)
  • Wilmington, North Carolina (ILM)
Read more >

Exception Policies

Atlanta Winter Weather - Bulletin 2
Date(s) of Impacted travel: 20 January 2025 through 22 January 2025
Applicable to tickets issued on or before: 21 January 2025
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
Read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 2
Date(s) of Impacted travel: 20 January 2025 through 22 January 2025
Applicable to tickets issued on or before: 20 January 2025
Affected Area(s) to/from/through the following:
  • Albany, Georgia (ABY)
  • Alexandria, Louisiana (AEX) 
  • Augusta, Georgia (AGS) 
  • Austin, Texas (AUS) 
  • Baton Rouge, Louisiana (BTR) 
  • Birmingham, Alabama (BHM) 
  • Brunswick, Georgia (BQK) 
  • Charleston, South Carolina (CHS) 
  • Columbia, South Carolina (CAE) 
  • Columbus, Georgia (CSG) 
  • Dallas Fort Worth, Texas (DFW) 
  • Dallas Love Field, Texas (DAL) 
  • Dothan, Alabama (DHN) 
  • Fayetteville, North Carolina (FAY) 
  • Fort Walton Beach, Florida (VPS) 
  • Gulfport, Mississippi (GPT) 
  • Harlingen, Texas (HRL)
  • Houston Hobby, Houston, Texas (HOU) 
  • Houston Intercontinental, Houston, Texas (IAH) 
  • Jackson, Mississippi (JAN) 
  • Jacksonville, North Carolina (OAJ) 
  • Lafayette, Louisiana (LFT) 
  • McAllen, Texas (MFE) 
  • Mobile, Alabama (MOB) 
  • Monroe, Louisiana (MLU) 
  • Montgomery, Alabama (MGM) 
  • Myrtle Beach, South Carolina (MYR)
  • New Orleans, Louisiana (MSY) 
  • Panama City, Florida (ECP) 
  • Pensacola, Florida (PNS) 
  • Raleigh Durham, North Carolina (RDU) 
  • San Antonio, Texas (SAT) 
  • Savannah, Georgia (SAV) 
  • Shreveport, Louisiana (SHV) 
  • Tallahassee, Florida (TLH) 
  • Valdosta, Georgia (VLD) 
  • Wilmington, North Carolina (ILM) 
Read more >

Exception Policies

Atlanta Winter Weather - Bulletin 1
Date(s) of Impacted travel: 20 January 2025 through 21 January 2025
Applicable to tickets issued on or before: 19 January 2025
Affected Area(s) to/from/through the following:

Atlanta, GA (ATL)
Read more >

Exception Policies

Gulf Coast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 20 January 2025 through 21 January 2025
Applicable to tickets issued on or before: 19 January 2025
Affected Area(s) to/from/through the following:
  • Alexandria, Louisiana (AEX)
  • Austin, Texas (AUS)
  • Baton Rouge, Louisiana (BTR)
  • Dallas Fort Worth, Texas (DFW)
  • Dallas Love Field, Texas (DAL)
  • Gulfport, Mississippi (GPT)
  • Harlingen, Texas (HRL)
  • Houston Intercontinental, Houston, Texas (IAH)
  • Houston Hobby, Houston, Texas (HOU)
  • Jackson, Mississippi (JAN)
  • Lafayette, Louisiana (LFT)
  • McAllen, Texas (MFE)
  • Monroe, Louisiana (MLU)
  • New Orleans, Louisiana (MSY)
  • San Antonio, Texas (SAT)
  • Shreveport, Louisiana (SHV)
Read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 19 January 2025 through 20 January 2025
Applicable to tickets issued on or before: 18 January 2025
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • White Plains, NY (HPN)
  • New York, NY (JFK)
  • New York, NY (LGA) 
Read more >

Exception Policies

Washington D.C. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 19 January 2025
Applicable to tickets issued on or before: 17 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
Read more >

Exception Policies

Southern California Wildfires - Bulletin 4
Date(s) of Impacted travel: 08 January 2025 through 20 January 2025
Applicable to tickets issued on or before: 15 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Southern California Wildfires - Bulletin 3
Date(s) of Impacted travel: 08 January 2025 through 16 January 2025
Applicable to tickets issued on or before: 13 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR) 
  • Los Angeles, CA (LAX) 
  • Ontario, CA (ONT) 
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Southern California Wildfires - Bulletin 2
Date(s) of Impacted travel: 08 January 2025 through 12 January 2025
Applicable to tickets issued on or before: 10 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Southern California Wildfires - Bulletin 1
Date(s) of Impacted travel: 08 January 2025 through 10 January 2025
Applicable to tickets issued on or before: 08 January 2025
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Ontario, CA (ONT)
  • Santa Ana/Orange County, CA (SNA)
Read more >

Exception Policies

Southeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 10 January 2025 through 11 January 2025
Applicable to tickets issued on or before: 08 January 2025
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville, SC (GSP)
  • Norfolk, VA (ORF)
  • Raleigh, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
Read more >

Exception Policies

Central Southeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 09 January 2025
Applicable to tickets issued on or before: 07 January 2025
Affected Area(s) to/from/through the following:
  • Birmingham, AL (BHM)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Knoxville, TN (TYS)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Shreveport, LA (SHV) 
Read more >

Exception Policies

Central U.S. Winter Weather - Bulletin 3
Date(s) of Impacted travel: 04 January 2025 through 07 January 2025
Applicable to tickets issued on or before: 06 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI) 
  • Charleston, WV (CRW) 
  • Charlottesville, VA (CHO) 
  • Cincinnati, OH (CVG) 
  • Columbus, OH (CMH) 
  • Dayton, OH (DAY) 
  • Evansville, IN (EVV) 
  • Indianapolis, IN (IND) 
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX) 
  • Louisville, KY (SDF) 
  • Omaha, NE (OMA) 
  • Philadelphia, PA (PHL) 
  • Roanoke, VA (ROA) 
  • Springfield, MO (SGF) 
  • St. Louis, MO (STL) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • Wichita, KS (ICT) 
Read more >

Exception Policies

Central U.S. Winter Weather - Bulletin 2
Date(s) of Impacted travel: 04 January 2025 through 06 January 2025
Applicable to tickets issued on or before: 04 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Bloomington, IL (BMI)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Cincinnati, OH (CVG)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Omaha, NE (OMA)
  • Philadelphia, PA (PHL)
  • Roanoke, VA (ROA)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
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Exception Policies

Central U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 04 January 2025 through 06 January 2025
Applicable to tickets issued on or before: 03 January 2025
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Cincinnati, OH (CVG)
  • Evansville, IN (EVV)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • Springfield, MO (SGF)
  • St. Louis, MO (STL)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • Wichita, KS (ICT)
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Exception Policies

New Orleans Security Situation - Bulletin 1
Date(s) of Impacted travel: 01 January 2025 through 03 January 2025
Applicable to tickets issued on or before: 01 January 2025
Affected Area(s) to/from/through the following:
  • New Orlean, LA (MSY)
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Exception Policies

Liberia International Airport Closure - Bulletin 1
Date(s) of Impacted travel: 18 November 2024 through 21 November 2024
Applicable to tickets issued on or before: 18 November 2024
Affected Area(s) to/from/through the following:
  • Liberia, CR (LIR)
Read more >
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