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REFUND GUIDELINES
REBOOKING POLICY GUIDELINES
news & updates
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Policy Updates
Delta requires customers to notify the airline prior to departure if they need to change or cancel their ticket to retain the value of their ticket. If a customer is a no-show and does not notify their travel agent or Delta of a change or cancellation prior to their departure, they will forfeit the value of their ticket.
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Exception Policies
| Date(s) of Impacted travel: | 14 December 2025 |
| Applicable to tickets issued on or before: | 13 December 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 December 2025 through 11 December 2025 |
| Applicable to tickets issued on or before: | 06 December 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 05 December 2025 through 06 December 2025 |
| Applicable to tickets issued on or before: | 05 December 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 29 November 2025 through 30 November 2025 |
| Applicable to tickets issued on or before: | 28 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 23 November 2025 through 28 November 2025 |
| Applicable to tickets issued on or before: | 23 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 November 2025 through 16 November 2025 |
| Applicable to tickets issued on or before: | 11 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 31 January 2026 |
| Applicable to tickets issued on or before: | 10 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 November 2025 through 14 November 2025 |
| Applicable to tickets issued on or before: | 07 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 November 2025 through 11 November 2025 |
| Applicable to tickets issued on or before: | 07 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 November 2025 through 09 November 2025 |
| Applicable to tickets issued on or before: | 16 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 18 December 2025 |
| Applicable to tickets issued on or before: | 04 November 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 08 November 2025 |
| Applicable to tickets issued on or before: | 30 October 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 02 November 2025 |
| Applicable to tickets issued on or before: | 29 October 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 02 November 2025 |
| Applicable to tickets issued on or before: | 27 October 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 October 2025 through 28 October 2025 |
| Applicable to tickets issued on or before: | 24 October 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 October 2025 through 13 October 2025 |
| Applicable to tickets issued on or before: | 11 October 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 30 September 2025 through 01 October 2025 |
| Applicable to tickets issued on or before: | 29 September 2025 |
| Affected Area(s) to/from/through the following: | Bermuda, BM (BDA) |
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Exception Policies
| Date(s) of Impacted travel: | 23 September 2025 |
| Applicable to tickets issued on or before: | 22 September 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 17 September 2025 |
| Applicable to tickets issued on or before: | 15 September 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 September 2025 |
| Applicable to tickets issued on or before: | 08 September 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 19 August 2025 through 29 August 2025 |
| Applicable to tickets issued on or before: | 19 August 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 13 August 2025 through 14 August 2025 |
| Applicable to tickets issued on or before: | 12 August 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 31 July 2025 through 31 July 2025 |
| Applicable to tickets issued on or before: | 30 July 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 08 July 2025 through 09 July 2025 |
| Applicable to tickets issued on or before: | 07 July 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 July 2025 through 01 July 2025 |
| Applicable to tickets issued on or before: | 30 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 22 June 2025 |
| Applicable to tickets issued on or before: | 20 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 June 2025 through 31 August 2025 |
| Applicable to tickets issued on or before: | 16 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 June 2025 through 31 August 2025 |
| Applicable to tickets issued on or before: | 13 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 June 2025 through 30 June 2025 |
| Applicable to tickets issued on or before: | 12 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 14 June 2025 through 14 June 2025 |
| Applicable to tickets issued on or before: | 07 June 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 17 May 2025 through 15 June 2025 |
| Applicable to tickets issued on or before: | 19 May 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 17 May 2025 through 15 June 2025 |
| Applicable to tickets issued on or before: | 17 May 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 04 May 2025 through 25 May 2025 |
| Applicable to tickets issued on or before: | 05 May 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 04 May 2025 through 11 May 2025 |
| Applicable to tickets issued on or before: | 04 May 2025 |
| Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Exception Policies
| Date(s) of Impacted travel: | 28 April 2025 through 29 April 2025 |
| Applicable to tickets issued on or before: | 28 April 2025 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Effective April 28, 2025 and in line with the Department of Transportation rules issued in April 2024 to assist airline passengers, Delta may offer a transferable travel credit valid for 5 years, or in Delta’s discretion, a refund to the original form of payment, in each case less a processing fee of $100, to assist passengers who are unable to travel due to a serious communicable disease. This policy applies to passengers who have booked to travel to, from, or within the U.S.
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Exception Policies
| Date(s) of Impacted travel: | 21 March 2025 through 23 March 2025 |
| Applicable to tickets issued on or before: | 21 March 2025 |
| Affected Area(s) to/from/through the following: | London Heathrow, UK – (LHR) |
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News
Updated - Brazil is reinstating visa requirements for citizens of the United States, Canada and Austraila. As of April 10, 2025 citizens from these three countries will need a tourist or business visa upon arrival to Brazil.
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Exception Policies
| Date(s) of Impacted travel: | 18 February 2025 through 19 February 2025 |
| Applicable to tickets issued on or before: | 17 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 17 February 2025 through 20 February 2025 |
| Applicable to tickets issued on or before: | 17 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 15 February 2025 through 16 February 2025 |
| Applicable to tickets issued on or before: | 14 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 February 2025 through 15 February 2025 |
| Applicable to tickets issued on or before: | 13 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 February 2025 through 13 February 2025 |
| Applicable to tickets issued on or before: | 12 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 11 February 2025 through 12 February 2025 |
| Applicable to tickets issued on or before: | 10 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 08 February 2025 through 09 February 2025 |
| Applicable to tickets issued on or before: | 07 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 05 February 2025 through 06 February 2025 |
| Applicable to tickets issued on or before: | 04 February 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 30 January 2025 through 30 January 2025 |
| Applicable to tickets issued on or before: | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 23 January 2025 through 24 January 2025 |
| Applicable to tickets issued on or before: | 23 January 2025 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 20 January 2025 through 24 January 2025 |
| Applicable to tickets issued on or before: | 22 January 2025 |
| Affected Area(s) to/from/through the following: |
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