Help Desk   

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Doing business with Delta, Air France, KLM, Alitalia and Virgin Atlantic has never been easier as we offer one single agreement managed by one unique Sales Account Executive covering all our Joint Venture brands. Equipped with a more extensive range of products and services, our Sales Account Executives can better help you optimize you clients’ travel plans. We also will help you make the most of your commercial agreement by steering you towards the right service if necessary. 

Our support team will be happy to help you for any question, any issue you may encounter.

              Agency Sales Support Desk:

             Our Delta, Air France, KLM Sales Support Desk will assist you for any question you may have:

  • Phone: 1 800 221 1212 or 1 800 241 4141

             Our partner Alitalia Canadian Help Desk offers support MON-FRI 9-5pm EST

  • Delta, Air France, KLM Group - Contact us by email:

  • Delta Group within the USA and Canada, to Latin America or Asia Pacific – Contact us by phone: 1 800-532-4777

  • Alitalia – Contact us by email: or by phone: 905 364 4156

    Web Support (for any issue encountered on our websites):

  • Delta Web Support for Agencies or Public: 1 888-750-3284

  • Air France Web Support for Agencies or Public: 1 800-992-3932 

  • KLM Web Support for Agencies or Public: 1 866-434-0320

  • Alitalia online support



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