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Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information. On peak call volume days, a reminder that Delta offers additional self-service waivers available on Delta Professional, for qualifying Travel Agencies with a log-in.
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Exception Policies
Date(s) of Impacted travel: | April 05, 2021 through May 04, 2021 |
Applicable to tickets issued on or before: | April 02, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | March 12, 2021 through March 17, 2021 |
Applicable to tickets issued on or before: | March 15, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | March 12, 2021 through March 15, 2021 |
Applicable to tickets issued on or before: | March 11, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | March 05, 2021 through March 08, 2021 |
Applicable to tickets issued on or before: | March 05, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 15, 2021 through February 19, 2021 |
Applicable to tickets issued on or before: | February 17, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 18, 2021 through February 20, 2021 |
Applicable to tickets issued on or before: | February 16, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 15, 2021 through February 17, 2021 |
Applicable to tickets issued on or before: | February 16, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 15, 2021 through February 16, 2021 |
Applicable to tickets issued on or before: | February 15, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 13, 2021 through February 14, 2021 | |
Applicable to tickets issued on or before: | February 13, 2021 | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 14, 2021 through February 15, 2021 | |
Applicable to tickets issued on or before: | February 13, 2021 | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 12, 2021 through February 13, 2021 |
Applicable to tickets issued on or before: | February 11, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 11, 2021 through February 12, 2021 | |
Applicable to tickets issued on or before: | February 10, 2021 | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 07, 2021 | |
Applicable to tickets issued on or before: | February 06, 2021 | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | January 31, 2021 through February 02, 2021 |
Applicable to tickets issued on or before: | January 30, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | January 12, 2021 through February 16, 2021 |
Applicable to tickets issued on or before: | January 25, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | January 25, 2021 through January 26, 2021 |
Applicable to tickets issued on or before: | January 24, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | January 12, 2021 through February 09, 2021 |
Applicable to tickets issued on or before: | January 12, 2021 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | December 16, 2020 through December 17, 2020 | |
Applicable to tickets issued on or before: | December 15, 2020 | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | November 05, 2020 through November 25, 2020 |
Applicable to tickets issued on or before: | November 10, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | November 08, 2020 through November 09, 2020 |
Applicable to tickets issued on or before: | |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | November 05, 2020 through November 12, 2020 |
Applicable to tickets issued on or before: | November 05, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 28, 2020 |
Applicable to tickets issued on or before: | October 28, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 28, 2020 through October 29, 2020 |
Applicable to tickets issued on or before: | October 27, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 28, 2020 through October 29, 2020 |
Applicable to tickets issued on or before: | October 26, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 26, 2020 through October 27, 2020 |
Applicable to tickets issued on or before: | October 25, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 20, 2020 through October 27, 2020 |
Applicable to tickets issued on or before: | October 22, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 20, 2020 through October 22, 2020 |
Applicable to tickets issued on or before: | October 25, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 08, 2020 through October 10, 2020 |
Applicable to tickets issued on or before: | October 06, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | October 06, 2020 through October 08, 2020 |
Applicable to tickets issued on or before: | October 06, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 25, 2020 through March 31, 2021 |
Applicable to tickets issued on or before: | April 17, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 21, 2020 |
Applicable to tickets issued on or before: | September 19, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 14, 2020 through September 17, 2020 |
Applicable to tickets issued on or before: | September 15, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 14, 2020 through September 16, 2020 |
Applicable to tickets issued on or before: | September 14, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 14, 2020 through September 16, 2020 |
Applicable to tickets issued on or before: | September 13, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 13, 2020 through September 16, 2020 |
Applicable to tickets issued on or before: | September 12, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 06, 2020 through September 07, 2020 |
Applicable to tickets issued on or before: | September 05, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | March 01, 2020 through March 31, 2021 |
Applicable to tickets issued on or before: | April 17, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | February 25, 2020 through March 31, 2021 |
Applicable to tickets issued on or before: | April 17, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | September 02, 2020 through September 03, 2020 |
Applicable to tickets issued on or before: | August 31, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 30, 2020 |
Applicable to tickets issued on or before: | August 30, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 25, 2020 through August 28, 2020 |
Applicable to tickets issued on or before: | August 27, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 25, 2020 through August 28, 2020 |
Applicable to tickets issued on or before: | August 26, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 25, 2020 through August 27, 2020 |
Applicable to tickets issued on or before: | August 25, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 25, 2020 through August 27, 2020 |
Applicable to tickets issued on or before: | August 25, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 23, 2020 through August 24, 2020 |
Applicable to tickets issued on or before: | August 23, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 24, 2020 |
Applicable to tickets issued on or before: | August 22, 2020 |
Affected Area(s) to/from/through the following: |
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Exception Policies
Date(s) of Impacted travel: | August 22, 2020 through August 23, 2020 | |
Applicable to tickets issued on or before: | August 22, 2020 | |
Affected Area(s) to/from/through the following: |
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Operational Excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - Dec 2020)
93.8%
United
92.4%
American
ON-TIME PERFORMANCE YTD1
FlightStats (Jan - Dec 2020)
78.7%
United
74.6%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - Oct 2020)
4.75
United
6.37
American
1Based on December 2020 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on December 2020 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the October 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 01/21
