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Starting July 8, Delta will suspend service at 11 stations with very low customer demand.
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Delta will block middle-seat selection, cap cabin seating through Sept. 30
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Delta is extending our commitment to make more space for safer travel by continuing to block the selection of middle seats and capping seating in every cabin through September 30, 2020.
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Delta's 9 global partners are working diligently with their respective government agencies, health officials and aviation authorities to offer regular updates as this situation evolves.
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Today, Delta extended the Change Fee Travel Exception Policy to include tickets issued through June 30, 2020.
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Delta is offering the highest standards in cleanliness and safety so we’re ready for you when you're ready to fly again.
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While the June schedule is significantly reduced in comparison to last year, customers will see the return of several major routes previously suspended due to the COVID-19 pandemic.
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While the June schedule is significantly reduced in comparison to last year, customers will see the return of several major routes previously suspended due to the COVID-19 pandemic.
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During these times of uncertainty, Delta is asking our agency partners to review existing bookings and cancel any active PNRs for customers who are no longer planning to travel.
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Starting May 13, Delta will suspend service at 10 stations in markets with more than one Delta-served airport to allow more employees to minimize COVID-19 exposure risk while customer traffic is low.
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Delta Air Lines and LATAM Airlines have signed a trans-American Joint Venture Agreement that, once approved, will combine the carriers’ highly complementary route networks between North and South America.
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Delta is building on its efforts to make more space for safer travel by blocking the sale of select aisle and window seats.
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Delta continues to provide essential service to key cities globally along with essential service throughout the U.S.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through September 30, 2020 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through September 30, 2020 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Due to COVID19 and its effects on the travel industry, Delta has heard from several members of the travel agency community concerning our ticket refund policy, potential for increased credit card chargebacks, associated debit memos, and the resulting impact it could have on businesses. Delta understands your worries and would like to provide information to help ease your concerns.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through June 30, 2020 |
| Applicable to tickets issued on or before: | April 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through June 30, 2020 |
| Applicable to tickets issued on or before: | April 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | April 03, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta is extending flight credits even further, making eligible tickets redeemable through May 31, 2022.
Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | April 03, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 17, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 21, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 17, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | March 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 15, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 14, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 14, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Starting Monday, Delta will operate one daily flight between the U.S. and select cities in Europe. Delta will also temporarily suspend service between New York-JFK and Mumbai starting Tuesday, March 17.
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The airline will reduce its planned systemwide capacity by 15 percent compared to what was previously scheduled.
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Delta will operate a nearly full schedule of flights from continental Europe to multiple U.S. gateways through Sunday, March 15, to ensure eligible customers can return to the United States as the airline responds to a new U.S. government travel directive.
Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 13, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 12, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 11, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Global Sales Support at Delta strives to serve our Travel Agency Partners as quickly as possible. On peak call volume days, please remember that Delta offers additional self-service waivers available on Delta Professional for qualifying Travel Agencies with a log-in.
News
In response to government-issued travel restrictions due to COVID-19, Delta is suspending its New York-JFK service to Rome starting March 11 through April 30, and Tel Aviv starting March 14 through March 25.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 24, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 06, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 24, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 06, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 05, 2020 through March 08, 2020 |
| Applicable to tickets issued on or before: | March 03, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through March 31, 2020 |
| Applicable to tickets issued on or before: | March 03, 2020 |
| Affected Area(s) to/from/through the following: |
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1Based on May 2020 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on March 2020 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the May 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 6/25
