Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through March 31, 2021 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 21, 2020 |
| Applicable to tickets issued on or before: | September 19, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 14, 2020 through September 17, 2020 |
| Applicable to tickets issued on or before: | September 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 14, 2020 through September 16, 2020 |
| Applicable to tickets issued on or before: | September 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 14, 2020 through September 16, 2020 |
| Applicable to tickets issued on or before: | September 13, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 13, 2020 through September 16, 2020 |
| Applicable to tickets issued on or before: | September 12, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 06, 2020 through September 07, 2020 |
| Applicable to tickets issued on or before: | September 05, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through March 31, 2021 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through March 31, 2021 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 02, 2020 through September 03, 2020 |
| Applicable to tickets issued on or before: | August 31, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 30, 2020 |
| Applicable to tickets issued on or before: | August 30, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 25, 2020 through August 28, 2020 |
| Applicable to tickets issued on or before: | August 27, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 25, 2020 through August 28, 2020 |
| Applicable to tickets issued on or before: | August 26, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 25, 2020 through August 27, 2020 |
| Applicable to tickets issued on or before: | August 25, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 25, 2020 through August 27, 2020 |
| Applicable to tickets issued on or before: | August 25, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 23, 2020 through August 24, 2020 |
| Applicable to tickets issued on or before: | August 23, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 24, 2020 |
| Applicable to tickets issued on or before: | August 22, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 22, 2020 through August 23, 2020 | |
| Applicable to tickets issued on or before: | August 22, 2020 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 22, 2020 | |
| Applicable to tickets issued on or before: | August 21, 2020 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 04, 2020 through August 05, 2020 | |
| Applicable to tickets issued on or before: | August 03, 2020 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 03, 2020 through August 04, 2020 |
| Applicable to tickets issued on or before: | August 01, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 01, 2020 through August 02, 2020 |
| Applicable to tickets issued on or before: | July 31, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 29, 2020 through July 31, 2020 |
| Applicable to tickets issued on or before: | July 29, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 29, 2020 through July 31, 2020 |
| Applicable to tickets issued on or before: | July 29, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 25, 2020 through July 27, 2020 |
| Applicable to tickets issued on or before: | July 25, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Starting July 8, Delta will suspend service at 11 stations with very low customer demand.
News
Delta will block middle-seat selection, cap cabin seating through Sept. 30
News
Delta is extending our commitment to make more space for safer travel by continuing to block the selection of middle seats and capping seating in every cabin through September 30, 2020.
News
Delta's 9 global partners are working diligently with their respective government agencies, health officials and aviation authorities to offer regular updates as this situation evolves.
News
Today, Delta extended the Change Fee Travel Exception Policy to include tickets issued through June 30, 2020.
News
Delta is offering the highest standards in cleanliness and safety so we’re ready for you when you're ready to fly again.
News
While the June schedule is significantly reduced in comparison to last year, customers will see the return of several major routes previously suspended due to the COVID-19 pandemic.
News
While the June schedule is significantly reduced in comparison to last year, customers will see the return of several major routes previously suspended due to the COVID-19 pandemic.
News
During these times of uncertainty, Delta is asking our agency partners to review existing bookings and cancel any active PNRs for customers who are no longer planning to travel.
News
Starting May 13, Delta will suspend service at 10 stations in markets with more than one Delta-served airport to allow more employees to minimize COVID-19 exposure risk while customer traffic is low.
News
Delta Air Lines and LATAM Airlines have signed a trans-American Joint Venture Agreement that, once approved, will combine the carriers’ highly complementary route networks between North and South America.
News
Delta is building on its efforts to make more space for safer travel by blocking the sale of select aisle and window seats.
News
Delta continues to provide essential service to key cities globally along with essential service throughout the U.S.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through December 31, 2020 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through December 31, 2020 |
| Applicable to tickets issued on or before: | April 17, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Due to COVID19 and its effects on the travel industry, Delta has heard from several members of the travel agency community concerning our ticket refund policy, potential for increased credit card chargebacks, associated debit memos, and the resulting impact it could have on businesses. Delta understands your worries and would like to provide information to help ease your concerns.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through June 30, 2020 |
| Applicable to tickets issued on or before: | April 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through June 30, 2020 |
| Applicable to tickets issued on or before: | April 14, 2020 |
| Affected Area(s) to/from/through the following: |
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1Based on May 2020 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on March 2020 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the May 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 6/25
