Changes to Virgin Atlantic Economy Delight Purchase Options
Delta marketed / Virgin operated Economy Delight fares have been suspended. Economy Delight fares are still available via Virgin marketed/operated fares, and as an ancillary seat product.
Delta marketed / Virgin operated Economy Delight fares, when offered, booked into ‘W’ class, causing confusion for Agents and customers that the product being purchased was VS Premium (true long-haul premium economy)
Customers still have robust options to purchase VS Economy Delight, as either a Virgin-marketed fare or as a post-purchase upsell from a Virgin Classic Economy purchase
To assist customers wishing to post-purchase upsell into Economy Delight, Agencies should book these Virgin Classic Economy flights via VS marketed fares on VS ticket stock