Know Before You Go – SkyWatch Daily Outlook
SkyWatch Daily Outlook is a customer-focused version of Delta's internal operational outlook, updated daily. Information is posted to delta.com and the Fly Delta app in the advisories section, giving customers added transparency into potential disruptions to their travel plans.
When Delta’s in-house team of meteorologists forecast weather conditions that could impact their travel, the airline may issue a Travel Waiver. This enables customers with flexibility in their travel plans to make a one-time change to their itinerary without incurring a change fee.
To help minimize disruption on-the-go, encourage your customers to download the Fly Delta app or check their flight status on delta.com. Customers can also get updates sent directly to their mobile device or by email with One-Time Flight Notification.