Additional Aircraft from China Redeployed in Transatlantic
On Saturday, Feb. 15, Delta loaded additional equipment changes in to the GDS, which redeploy widebody aircraft to trans-Atlantic (TATL) routes from suspended China routes. Please refer to the GDS for these schedule adjustments as they are subject to change. Please refer to Delta’s previous communication on TATL equipment redeployments from Feb. 10, for additional background.
Additional Delta Premium Select Seating:
With the redeployment of the larger aircraft, Delta has added additional capacity for the Delta Premium Select cabin in some Trans-Atlantic markets. Should a customer wish to upgrade to Delta Premium Select, instructions to process the upgrade are available below:
Delta Premium Select
Purchase as a fare; if no itinerary changes are being made, follow the Main Cabin Fare to Premium Fare Ticket Exchange Policy available on the Delta Professional Travel Agency website.
For any other request please contact Delta Reservations for assistance.
Travel Agency Reaccommodation and Ticket Reissue Guidelines:
If a customer was originally booked in Delta Comfort+ and Delta’s schedule change results in an upgrade of equipment, the reaccommodation may result in a complimentary upgrade from Delta Comfort+ to Delta Premium Select, for some customers. If this occurs, travel agency may:
Accept the reaccommodation to the upgraded class of service and check to see if the ticket was revalidated.
If the ticket was revalidated, no additional action is required.
If the ticket was not revalidated, accept the reaccommodation to the upgraded class of service and manually reissue the ticket as an even exchange.
Document the PNR with the following OSI message
- OSI DL REISSUE DUE TO EQPT CHG AND CLS OF SVC UPGRADE
For further assistance, please contact Delta Reservations .