Delta Starts Free Wi-Fi Trial
Customers on around 55 domestic flight segments a day will have an opportunity to surf the internet free of charge, starting May 13. The two-week pilot across all cabins on select short-, medium- and long-haul routes is Delta's first step toward realizing its vision of offering free in-flight Wi-Fi as part its leading suite of complimentary onboard entertainment options.
Delta's initial test on select domestic high-speed 2Ku Wi-Fi-equipped aircraft is designed to understand customer experience preferences, system performance, customer feedback and more. While the test will not support content streaming, it enables customers to browse, email, shop, message, engage with social media and more – all free of charge.
Delta currently offers Wi-Fi on nearly all flights across its domestic and international networks and has installed high-speed 2Ku on 60 percent of mainline aircraft. Wi-Fi for purchase and free mobile messaging will remain available throughout the test timeframe, just as they are today.