General Contact Information

Need Help? e.g. Reservations and Customer Support, SkyMiles Information, Flight Status Information

Department/Link	Phone Number

Group Sales Office Hours - Mon - Fri 8 AM - 8 PM ET Closed - Sat - Sun May be closed on U.S. holidays	Domestic 800-532-4777 International 800-337-4777 Excludes Russia Point of Sale
Air France Reservations & Customer Service - U.S. 8 AM - 11 PM ET Visit AFKL.biz for additional country contacts.	800-237-2747
KLM Reservations & Customer Service - U.S. Office Hours 8 AM - 11 PM ET Visit AFKL.biz for additional country contacts.	800-618-0104
KLM Reservations for Mexico Visit AFKL.biz for additional country contacts.	800-266-0049
Japanese, Mandarin, Cantonese, Korean Desk Reservations 7 AM - 11 PM SGT Daily	800-327-2850
Spanish Desk Reservations	800-511-9629

Miscellaneous Listings

Department	Number

Baggage Information Line 6 AM - 12 AM ET	800-325-8224
Delta Cargo	800 DLCARGO (800-352-2746)
Delta Vacations - For Travel Agents Only	800-727-1111
Email Us
Air France KLM- Flying Blue Frequent Flyer Program	800-375-8723
Pets First for Domestic and International Travel	DLCARGO (800-352-2746) - or contact your local Cargo GSA for assistance
Refund Status 8 AM - 7 PM ET Mon - Fri Closed Sat - Sun and U.S. holidays	800-847-0578 Check your refund status
Revenue Recovery	collections.delta@delta.com
Sky Bonus Reservations 8:30 AM - 8 PM ET Mon - Fri	877-832-5211 option 1
Sky Bonus Service Center 8:30 AM - 8 PM ET Mon - Fri	877-832-5211 option 2

Department	Contacts

Delta Sales Support IATA Agency Support Desk (IATA number required) Trade only, customers should contact Delta's Customer Reservations. Opening hours: 24/7	Tel: +44 (0)800-783-0747 Email: SalesSupport.UK@delta.com
Baggage Services Opening hours: 24/7 Baggage Claims can be submitted using the online form on delta.com. Track bags or view the status of deleayed luggage.	Tel: +44 (0)11 3396 8021 Baggage Claims Online Form Track Bags & Status Delayed Luggage
Corporate Contracting Thinking of signing a Corporate Agreement with Delta?	Online request form
Customer Care Opening hours: Mon-Fri 8am-8pm Sat 9am-5.30pm Claims can be submitted using the online form on delta.com.	Tel: +44 (0) 871 22 11 222 Customer Care Online Form Postal Address: Delta Europe Customer Care Centre; TSA 21235; 75564 Paris Cedex 12; France
Customer Reservations	Tel: +44 (0)207 660 0767
Group Sales Department Opening hours: Mon-Fri 9am-5:30pm	Tel: +44 (0)344 209 7703 Email: Groupsalesuk@fly.virgin.com
Refunds Refunds should be processed via BSPLink. Enquiries regarding a submitted refund request:	Tel: +1 404 715 5417 Email: EUAgency.Delta@Delta.com
SkyMiles - Delta Frequent Flyer Program	Tel: +1 404 765 5000 Email: Comment / Complaint Website: Delta SkyMiles ® Postal Address: Delta Air Lines, Inc.; SkyMiles Account Support, Dept. 654; P.O. Box 20532; Atlanta, GA 30320-2532

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