Applies to tickets issued on or before:

• December 3, 2022

Impacted travel dates:

• December 3-5, 2022

For travel to/from/through the following cities:

• All flights from or to a French Airport

Event waiver codes*

• Cabin to Cabin Waiver Code: G2F2R
• Change Fee/Basic Economy Cancellation Charge Waiver Code: N5Z6L
  Used to waive change fee or Basic Economy cancellation charge, if applicable

New travel originates on or before:

• December 11, 2022

New ticket must be rebooked and reissued on or before:

• December 11, 2022

Applies to travel on:

• Delta Mainline
• Delta Connection
• DL marketed/ AFKL operated
• AFKL marketed/ DL operated

Applicable ticket stock:

• DL006

PNR documentation and waiver placement for all GDSs:

• PNR must be documented with the following OSI message:
  OSI DL CHANGES PER FRENCH RAIL INDUSTRIAL ACTION 3DEC22

Waiver code placement:

• Waiver code should be placed in the ticket designator field if no other ticket designator is being used
• If another ticket designator is being used, place the waiver code in the tour code box
• If the tour code box is already in use, place the waiver code in the first position of the endorsement box

Refunds and PNR Documentation*

If a customer’s flight is cancelled by Delta due to this event, and no other alternate flights are acceptable, travel agents may refund totally unused non-refundable ticket(s) through normal ARC/BSP processing.

PNR must be documented with the following OSI: DL REFUNDED PER FRENCH RAIL INDUSTRIAL ACTION 3DEC22
Note: the OSI message must be added before the itinerary is canceled.

Utilize the Travel Agent Travel Exception Policy Online Refund  form to submit a qualifying refund request if:

• A ticket has already been reissued by Delta or the ticket is partially used; or
• Customer contacts Travel Agent directly to initiate the refund

Partner information
Travel Exception Policies may vary between carriers due to local operational circumstances and limitations. Each of our partners have travel agent resource websites to access the most up to date information and news. Use the links below to access each website:

• Air France - KLM 
• Aeromexico
• Korean Air 
• Virgin Atlantic

*Additional details

Check Delta Professional for additional details or contact Global Sales Support or Delta Reservations for assistance.

DELTA’S TRAVEL EXCEPTION POLICY MAY CHANGE AT ANY TIME WITHOUT ADVANCE NOTICE.