Technology Outage - Delta Systemwide Travel - Bulletin 1
TRAVEL EXCEPTION POLICY ADVISORY
Technology Outage - Delta Systemwide Travel - Bulletin 1
ISSUED: July 19, 2024, 8:51AM ET
For Tickets Issued On or Before: |
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Impacted Travel Dates: |
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For Travel to/from/through: |
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Waiver Codes and PNR Documentation*
Used to waive change fee or Basic Economy cancellation charge, if applicable
Waiver Code Placement:
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New Travel Originates On or Before: |
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New Ticket Must be Rebooked and Reissued On or Before: |
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For Travel on: |
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Ticket Stock: |
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Refunds and PNR Documentation* PNR must be documented with the following OSI: DL REFUNDED PER IT OUTAGE DL SYSTEM 19JUL24 Note: the OSI message must be added before the itinerary is canceled. Utilize the Travel Agent Travel Exception Policy Online Refund form to submit a qualifying refund request if:
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Partner Information |
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*Additional Details Review the Travel Exception Policy – Travel Agent Guidelines in the Policy Library, for additional details or contact Global Sales Support or Delta Reservations for assistance. DELTA’S TRAVEL EXCEPTION POLICY MAY CHANGE AT ANY TIME WITHOUT ADVANCE NOTICE.
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