Delta named No. 1 in Business Travel News Survey for 12th consecutive year   

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  • Delta ranked No. 1 in the annual Business Travel News Airline Survey for the 12th year in a row
  • Delta led in nearly every survey category, with an overall score increase compared to 2019  

Corporate travel professionals have rated Delta No. 1 in the annual Business Travel News Airline Survey for the 12th year in a row, citing the airline’s response to evolving customer needs as well as their unwavering commitment to consistently communicate with their travelers and business partners.

"We’ll never stop investing in our people, service, network, fleet and infrastructure to deliver the seamless travel experiences we know our customers expect and deserve,” said Steve Sear, E.V.P. – Global Sales and Distribution. “We're humbled to be recognized once more with this esteemed honor. It goes without saying, but this recognition would not be possible without the loyalty and support of our incredible corporate customers and partners, and of course, our world-class Delta team.”

Business Travel News is the leading global source of business travel information and intelligence, reaching more than 44,000 corporate customers who are responsible for setting travel policy, managing, and buying business travel/meetings for their companies.

The annual survey asks corporate travel professionals to rank airlines on a variety of attributes, including customer service and the overall Sales relationship, distribution, network and products and services. Delta led in nearly every category, increasing its overall score comparative to 2019.

Read the full story on Delta News Hub.

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