news
Delta Snacks

Delta announces new snacks lineup, retires Delta-branded offerings

After decades of service, Delta Air Lines-branded peanuts and pretzels are stepping down as the airline’s Main Cabin snack offering.                                                                                                              

                                                         LEARN MORE

Delta Sky Club

Delta unveils flagship Delta Sky Club at ATL                    

Delta continues to invest in the customer experience by introducing a new signature lounge it’s hub in Atlanta. 

                                                                                                                                              LEARN MORE

Delta Boarding Area

Delta introduces enhanced boarding process in Atlanta

Interim queuing system is the latest in string of innovations to enhance customer experience

 

                                                         LEARN MORE

Show Only:

Exception Policies

Date(s) of Impacted travel: July 23, 2017
Applicable to tickets issued on or before: July 21, 2017
Affected Area(s) to/from/through the following:
  • New York, NY- Kennedy (JFK)
  • New York, NY- LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

Network Updates

Delta Air Lines is expanding in Asia with new service between Hartsfield-Jackson Atlanta International Airport and Shanghai Pudong International Airport starting in July 2018.

All Network Updates >

News

All News >

Exception Policies

Date(s) of Impacted travel: July 18, 2017
Applicable to tickets issued on or before: July 17, 2017
Affected Area(s) to/from/through the following:
  • New York, NY- Kennedy (JFK)
  • New York, NY- LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

News

Effective July 19, the U.S. Department of Homeland Security will require additional screening measures for customers flying on international flights bound for the U.S. These screening measures pertain to any departure point where a passport is required to reenter the U.S. Customers flying to the U.S. from an international airport are encouraged to arrive to the airport at least 3 hours prior to departure to allow time to clear security.

All News >

News

In order to provide a safe and dependable experience for children who are traveling alone during the busy summer season, Delta would like to remind travel professionals to review Delta’s Unaccompanied Minor policy before making a reservation for a minor traveling alone.

All News >

Exception Policies

Date(s) of Impacted travel: July 13, 2017 through July 14, 2017
Applicable to tickets issued on or before: July 12, 2017
Affected Area(s) to/from/through the following:

 

  • New York, NY- Kennedy (JFK)

  • New York, NY- LaGuardia (LGA)

  • Newark, NJ (EWR)

  • Newburgh, NY (SWF)

  • White Plains, NY (HPN)

 

All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 13, 2017
Applicable to tickets issued on or before: July 12, 2017
Affected Area(s) to/from/through the following:
  • New York, NY- Kennedy (JFK)
  • New York, NY- LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 10, 2017 through July 11, 2017
Applicable to tickets issued on or before: July 10, 2017
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Washington D.C. - Dulles (IAD)
  • Washington D.C. - Reagan (DCA)
All Exception Policies >

News

Our joint venture partner KLM has provided som helpful information regarding traveling through Amsterdam Airport Schiphol during the busy summer season.

All News >

Exception Policies

Date(s) of Impacted travel: July 13, 2017 throught July 18, 2017
Applicable to tickets issued on or before: July 10, 2017
Affected Area(s) to/from/through the following:
  • All flights operated by HOP
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: July 07, 2017
Applicable to tickets issued on or before: July 05, 2017
Affected Area(s) to/from/through the following:
  • New York, NY- Kennedy (JFK)
  • New York, NY- LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)

 

All Exception Policies >

Policy Updates

Effective for travel on or after June 21, 2017, Delta is updating its baggage policy for active U.S. military members traveling on military orders on or after June 21, 2017, regardless of their ticketing date.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: June 23, 2017 through June 24, 2017
Applicable to tickets issued on or before: June 22, 2017
Affected Area(s) to/from/through the following: • Boston, MA (BOS) • Hartford, CT (BDL) • New York, NY-Kennedy(JFK) • New York, NY-LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • Philadelphia, PA (PHL) • White Plains, NY (HPN)
All Exception Policies >

Network Updates

Jet Airways, India’s full-service premier international airline, announced codeshare enhancements with Air France, KLM Royal Dutch Airlines, and Delta Air Lines.

All Network Updates >

Products & Services

The addition of CLEAR at Los Angeles International Airport comes weeks after Delta successfully orchestrated an unprecedented terminal move to create the best customer experience at the airport, and in time for the busy summer travel season. With this week’s launch at LAX Terminals 2 and 3, 22 of Delta’s busiest airports now feature CLEAR’s service.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: June 22, 2017 through June 23, 2017
Applicable to tickets issued on or before: June 20, 2017
Affected Area(s) to/from/through the following: •Alexandria, LA (AEX) • Baton Rouge, LA (BTR) • Houston, George Bush Intercontinental, TX (IAH) • Houston, William Hobby, TX (HOU) • Lafayette, LA (LFT) • Monroe, LA (MLU) • New Orleans, LA (MSY) • Shreveport, LA (SHV)
All Exception Policies >

Products & Services

Delta introduced four self-service bag drop machines at Minneapolis-St. Paul International Airport (MSP) on June 19, 2017, as part of the airline’s commitment to transforming the travel experience with meaningful investments that make travel easy and enjoyable.

All Products & Services >

News

Delta began selling its Delta One suites and Delta Premium Select fare on June 17. The new Delta Premium Select cabin and the Delta One suite product enhancement will debut on Delta’s first Airbus A350, due to enter service in fall 2017 with its first flight taking place on Oct. 30, 2017, from Detroit (DTW) to Narita (NRT). Delta will be the first U.S. airline to take delivery of the A350, which provides better fuel efficiency and customer-friendly features designed to improve the flying experience.

All News >

Exception Policies

Date(s) of Impacted travel: June 19, 2017
Applicable to tickets issued on or before: June 18, 2017
Affected Area(s) to/from/through the following: Allentown, PA (ABE), Baltimore, MD (BWI) , Harrisburg, PA (MDT), Philadelphia, PA (PHL), New York, NY – Kennedy (JFK), New York, NY – LaGuardia (LGA) , Newark, NJ ( EWR) , Newburgh, NY (SWF), Scranton, PA (AVP), Washington-Dulles, D.C. (IAD) , Washington-Reagan, D.C. (DCA) , White Plains, NY (HPN)
All Exception Policies >

News

Alitalia has released the following statement regarding Chapter 15 filing in the United States. A Chapter 15 application request is the established practice in the event of extraordinary administration (AS).

All News >

Policy Updates

Effective immediately, Delta will no longer accept javelins and vaulting poles as checked baggage to/from/via Amsterdam (AMS), due to new restrictions at Schiphol Airport. Javelins and vaulting poles must be transported as cargo.

All Policy Updates >

Policy Updates

Effective for tickets issued on/after June 14, 2017, Delta will begin charging a second bag fee for travel between the U.S. or Canada and Venezuela.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: June 07, 2017
Applicable to tickets issued on or before: June 06, 2017
Affected Area(s) to/from/through the following: • Amsterdam, Netherlands (AMS)
All Exception Policies >

Products & Services

Starting June 1, 2017, Platinum Medallion Members, plus one guest, who are traveling in Delta Main Cabin, Virgin Atlantic Premium Economy or Virgin Atlantic Economy cabin, are able to access the Virgin Atlantic Clubhouse located in Terminal 3 in London-Heathrow.

All Products & Services >

Policy Updates

Effective May 31, 2017, for flights departing June 8, 2017 and beyond, Delta is introducing the ‘S’ inventory class for bookings of certain Delta Comfort+ upgrades, Delta SkyMiles award bookings and eNCI certificate bookings.

All Policy Updates >

Policy Updates

Effective for tickets issued on/after May 31, 2017, Delta will modify the 2nd checked bag fee for travel between the U.S. or Canada and St. Thomas (STT) or St. Croix (STX) from $35.00 USD/CAD to $40.00 USD/CAD.

All Policy Updates >

Products & Services

Delta is expanding Delta Comfort+ fares to more markets, making it easier to shop and buy Delta's menu of products.

All Products & Services >

Network Updates

Delta Air Lines (NYSE: DAL) and Grupo Aeroméxico, S.A.B. de C.V. (Mexico: AEROMEX.MX) are creating more options and expanded service for travelers flying between the U.S. and Mexico as they strengthen their historic partnership. This fall, subject to government approval, the airlines will launch five flights in new markets,; add frequency in four markets; and upgrade aircrafts in two markets.

All Network Updates >

Exception Policies

Date(s) of Impacted travel: May 25, 2017
Applicable to tickets issued on or before: May 24, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
All Exception Policies >

News

Delta customers, including those who purchased tickets via travel agents, can now purchase premium products like Delta Comfort+ and First Class as an add-on purchase for all or part of their journey to further customize their upcoming travel experience. And, customers can use a different method of payment than used for the original ticket purchase to do so.

All News >

Exception Policies

Date(s) of Impacted travel: May 22, 2017
Applicable to tickets issued on or before: May 20, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY- LaGuardia (LGA) • Newark, NJ (EWR) • Newburgh, NY (SWF) • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

All Exception Policies >

News

Whether you’ve reached 1 million miles flying Delta or you unfortunately faced a delay recently, your experience matters and Delta is committed to recognizing it. For the first time, the data-driven airline is utilizing “big data” to support the customer service role of its frontline employees and further differentiate the Delta experience.

All News >

News

Delta and rideshare company Lyft are partnering to offer SkyMiles members more opportunities to earn miles doing something they can do every day – requesting a ride.

All News >

News

For several years, Delta has been expanding its footprint in China and investing heavily in building the most Chinese-friendly U.S. airline. Last month, the largest frequent flyer website in China, Flyertea, named Delta the“Flyers’ Preferred Airline” for the third consecutive year. Additionally, Chinese travelers recently recognized Delta’s In-Flight Service as best in the industry at the 2016 China Travel Awards in Shanghai.

All News >

News

After just three nights of intense of work, Delta successfully completed the most challenging terminal move in commercial aviation history – shifting its hub operations from Los Angeles International Airport’s Terminals 5 and 6 to 2 and 3.

All News >

Policy Updates

Effective for travel and tickets issued on/after May 16th, 2017, Delta will no longer charge the second checked bag fee for travel from the United States, Canada, and Mexico to India.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: May 13, 2017
Applicable to tickets issued on or before: May 12, 2017
Affected Area(s) to/from/through the following: • New York, NY- Kennedy (JFK) • New York, NY - LaGuardia (LGA) • Newark, NJ (EWR) • White Plains, NY (HPN)
All Exception Policies >

Network Updates

Delta Air Lines continues to expand its service between Brazil and the United States with a new nonstop flight from Rio de Janeiro to New York-JFK, available for booking through www.delta.com on Saturday. Delta will connect the two cities through a daily service, southbound starting Dec. 21, 2017, and northbound the day after.

All Network Updates >

News

From May 12-17, Delta and Los Angeles World Airports will orchestrate one of the largest terminal moves at an operating airport in the history of commercial aviation.

All News >

News

Delta Air Lines and Aeromexico are pleased to announce another milestone in our cooperation, an evolution in our collaboration and expansion of our network supporting you as you drive your business forward.

All News >

Exception Policies

Date(s) of Impacted travel: May 05, 2017 through May 06, 2017
Applicable to tickets issued on or before: May 05, 2017
Affected Area(s) to/from/through the following: • Charleston, WV – (CRW)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: May 05, 2017
Applicable to tickets issued on or before: May 03, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: May 04, 2017
Applicable to tickets issued on or before: May 07, 2017
Affected Area(s) to/from/through the following: Atlanta, GA (ATL)
All Exception Policies >

News

Alialia has released the following statement regarding a recent Board of Directors decision.

All News >

Exception Policies

Date(s) of Impacted travel: May 01, 2017
Applicable to tickets issued on or before: May 01, 2017
Affected Area(s) to/from/through the following: New York, NY- Kennedy (JFK) New York, NY- LaGuardia (LGA) Newark, NJ (EWR) Newburgh, NY (SWF) White Plains, NY (HPN)
All Exception Policies >

Policy Updates

Effective at 9 am EDT on May 1, 2017, some citizens of Bulgaria, Romania and Brazil will be able to apply for an Electronic Travel Authorization (eTA), instead of a visitor visa, to travel to Canada by air.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: April 28, 2017
Applicable to tickets issued on or before: April 27, 2017
Affected Area(s) to/from/through the following: Rio de Janeiro, Brazil (GIG) São Paulo, Brazil (GRU)
All Exception Policies >

Products & Services

The fastest way to travel between Manhattan and New York's John F. Kennedy International Airport just became even easier for Delta customers. Delta will enable a fully integrated, streamlined airport transfer experience through an exclusive partnership with BLADE, a digitally powered aviation company that arranges on-demand helicopter service between its Manhattan heliport lounges and JFK.

All Products & Services >
LOAD MORE
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.