General Contact Information

Need Help? e.g. Reservations and Customer Support, SkyMiles Information, Flight Status Information

Department/Link	Phone Number

Group Sales Office Hours - Mon - Fri 8 AM - 8 PM ET Closed - Sat - Sun May be closed on U.S. holidays	Domestic 800-532-4777 International 800-337-4777 Excludes Russia Point of Sale
Air France Reservations & Customer Service - U.S. 8 AM - 11 PM ET Visit AFKL.biz for additional country contacts.	800-237-2747
KLM Reservations & Customer Service - U.S. Office Hours 8 AM - 11 PM ET Visit AFKL.biz for additional country contacts.	800-618-0104
KLM Reservations for Mexico Visit AFKL.biz for additional country contacts.	800-266-0049
Japanese, Mandarin, Cantonese, Korean Desk Reservations 7 AM - 11 PM SGT Daily	800-327-2850
Spanish Desk Reservations	800-511-9629

Miscellaneous Listings

Department	Number

Baggage Information Line 6 AM - 12 AM ET	800-325-8224
Delta Cargo	800 DLCARGO (800-352-2746)
Delta Vacations - For Travel Agents Only	800-727-1111
Email Us
Air France KLM- Flying Blue Frequent Flyer Program	800-375-8723
Pets First for Domestic and International Travel	DLCARGO (800-352-2746) - or contact your local Cargo GSA for assistance
Refund Status 8 AM - 7 PM ET Mon - Fri Closed Sat - Sun and U.S. holidays	800-847-0578 Check your refund status
Revenue Recovery	collections.delta@delta.com
Sky Bonus Reservations 8:30 AM - 8 PM ET Mon - Fri	877-832-5211 option 1
Sky Bonus Service Center 8:30 AM - 8 PM ET Mon - Fri	877-832-5211 option 2

Department	Contacts

Delta Reservations Support (Travel Agents Only) Delta Sales Support (Travel Agents Only) Opening hours: Sun-Thu 9am-5pm	Tel: +972 (0)3 513 8000, ext. 3 Tel: +972 (0)3 513 8000, ext. 5
Baggage Services (Handled by QAS) Opening hours: 10am-1pm Baggage Claims can be submitted using the online form on delta.com. Track bags or view the status of deleayed luggage.	Baggage Claims Online Form Track Bags & Status Delayed Luggage
Customer Care Opening hours: Sun-Thu 9am-5pm Claims can be submitted using the online form on delta.com.	Tel: +972 (0)3 513 8000, ext. 7 Customer Care Online Form Postal Address: 37 Sheerit Israel Street, Tel Aviv-Yafo 6816522
Customer Reservations Opening hours: Sun-Thu 9am-5pm	Tel: +972 (0)3 513 8000, ext. 3
Group Sales Department Opening hours: Sun-Thu 9am-5pm	Tel: +972 (0)3 513 8000, ext. 5
Refunds Normal refunds should be processed via GDS. Special/exceptional refund requests should be processed via BSPLink. Refund Status To check the status of a refund processed via BSP	Tel: +972 (0)3 513 8000, ext. 4
SkyMiles - Delta Frequent Flyer Program Silver, Gold, Platinum and Diamond Medallion Upgrades	Tel: +1 404 765 5000 Email: Comment / Complaint Website: Delta SkyMiles ® Postal Address: Delta Air Lines, Inc.; SkyMiles Account Support, Dept. 654; P.O. Box 20532; Atlanta, GA 30320-2532 Tel: +1-800-323-2323
SkyBonus - Delta Business Travel Rewards Program	Online Contact Form SkyBonus Web Site Postal Address: SkyBonus^® MS3-358 7500 Airline Drive Minneapolis, MN 55450
Delta’s Round the World Desk Travel agents may contact the Round the World Desk through Delta Reservations at 1-800-221-1212 and ask to be transferred to the Round the World Desk or call the Round the World Desk directly at	Tel: +1 404 209 3554
CARGO – DELTA DASH CARGO GSA ISRAEL	Tel: +1 800 DLCARGO (800-352-2746) - or contact your local Cargo GSA for assistance. Tel: +972 (0)3 976 1000
Airport Ticketing Counter Opening hours: 3.5 hours prior to flight departure time until midnight.	Tel: +972 (0)3 975 4058

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