Site Map

Policy Library

Self-Service Exceptions
Canceled Fare/Fare Increase Policy
Duplicate Ticket Refunds
Main Cabin Fare to Premium Fare Ticket Exchange Policy
Name Correction Policy
One (1) Day After Ticketing Refund Window for BSP Agencies Worldwide for 006 Tickets
Schedule Change & Irregular Operations
Delta Messenger
Irregular Operations Policy (IROP)
Schedule Change and Ticket Revalidation Policy
Travel Exception Policy - Travel Agent Guidelines
Reservations & Ticketing
Cancel Ticket Coupon Check-in Status
Cancellation and Change Fee Policy
Compliance With IATA Standard of SSRCTCE/M/R Fields for Customer Contact Data
Complimentary Medallion Upgrade Reissue Enhancement
Domestic Routing and Maximum Connecting Time Instructions
Electronic Miscellaneous Document – Standalone (EMD-S)
Electronic Tickets
Fare Downgrade Policy
Infant Ticket Information
Infants & Children
Interline Electronic Ticketing Agreements (IET)
Paying for a Ticket
Refund, Exchange and Void Guidelines
SkyMiles® - Frequent Flyer Numbers in a Reservation
Ticket Information - General
Ticket Reissue Procedures – Domestic
Ticket Reissue Procedures – International Travel
Ticket Validity
Seat Programs
Air France and KLM Standard Seat Selection
Economy Advanced Seat Assignment (ASA) for Virgin Atlantic
Other Seating Information
Preferred Seating
Travel Documentation
Canada’s Entry Requirements
Compliance With IATA Standard of SSRCTCE/M/R Fields for Customer Contact Data
Electronic System for Travel Authorization (ESTA) and Visa Waiver Program (VWP)
The REAL ID Act
Travel Documentation and Other International Travel Requirements
Special Fare Programs
Bereavement Fare – Domestic Travel
Bereavement Fare – International Travel
Medical Fare Program
SkyTeam Travel Passes
Sports/University
Unique Taxes & Fees
International Premium Cabin Travel Tax
International Ticketing Charge (ITC)
Taxes and Carrier-Imposed Fees
Distribution & Revenue Recovery
Agent Code of Conduct
Debit Memo Fees
Debit Memo Information
Delta 006 Ticket Stock Restrictions
Delta's Debit Memo Policy
Delta's GDS Booking Policy
Payment Acceptance Policy and Alternative Transfer Methods
Reporting Ticket Fraud, Credit Card Fraud, and Ticketing Abuse
Revenue Recovery
Validation to Sell Delta-Plated Tickets
Government & TSA
Advanced Passenger Information System (APIS) Program
Batteries
Cabotage
DOT Compliance Requirement on Fee and Tax Display
Israel Consumer Protection Law
Sanctioned Countries and Carriers
Secure Flight Passenger Data Program (SFPD)
TSA Secure Flight Program and Delta Policy
Ticketing - Compliance with Applicable Laws or Regulations
Trusted Traveler Programs

News

Exception Policies
Exception Policy Archive
News
News Archive
Network Updates
Network Update Archive
Policy Updates
Policy Update Archive
Products & Services
Products & Services Archive
Newsletter
Newsletter Archive

Home

About this Site

Feedback

Legal

Agent Resources

Benefits
Delta's Agency Discount (AD) Program - For Travel Agents Outside of the US and Canada - For Travel Originating Outside of the US and Canada
Delta/KLM Agency Discount (AD) Program - For Travel Agents Worldwide - For Travel Originating in the US, Canada and Mexico
General Information
AIRCRAFT INFORMATION
Agency Website Information
Booking Class Realignment Information Page
Branded Product Mapping Guide - International Premium Fare Products
Contracts of Carriage
Delta Flight Schedules
Delta Scheduled Service to Cuba – FAQs
Delta's Fare Basis Code Structure
FEATURED TOPICS
General Contact Information
Identifying and Servicing Post-Purchase Upgrades
MEDIA LIBRARY
Tax Information
Partner Information
Codeshare Partners
Delta - Aeromexico Joint Cooperation Agreement
Delta and Korean Air Transpacific Joint Venture
Delta and Virgin Australia Trans-Pacific Joint Venture
Delta, Air France, KLM and Alitalia Trans-Atlantic Joint Venture
Delta-Virgin Atlantic Transatlantic Joint Venture
Equity Partners
SkyTeam Alliance
Strategic Partners
Tools & Queues
Cancel Check-in & Ticket Status Tools
Delta Queues - Fare Quote Requests for Prepaid and International Itineraries
Delta Queues - PNR Discrepancy, Seats and CHML for DL*/AF or KL-operated Flights
Purchasing Paid Seats in Travelport and Amadeus GDS
Where to Find GDS Information for Booking, Pricing and Ticketing Delta’s Branded Products
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.