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TOP OF MIND
How Delta is complying with the new DOT refund rules
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New U.S. DOT guidelines effective as of 28 October 2024.
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Exception Policies
| Date(s) of Impacted travel: | 18 November 2024 through 21 November 2024 |
| Applicable to tickets issued on or before: | 18 November 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 14 November 2024 through 17 November 2024 |
| Applicable to tickets issued on or before: | 14 November 2024 |
| Affected Area(s) to/from/through the following: |
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News
Enjoy Tailored Experiences Across the Network
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Exception Policies
| Date(s) of Impacted travel: | 05 November 2024 through 07 November 2024 |
| Applicable to tickets issued on or before: | 05 November 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 30 October 2024 through 31 October 2024 |
| Applicable to tickets issued on or before: | 29 October 2024 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Second only to safety, Delta’s priority is to do right by our customers when delays or cancellations happen.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
| Applicable to tickets issued on or before: | 15 October 2024 |
| Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 March 2025 |
| Applicable to tickets issued on or before: | 15 October 2024 |
| Affected Area(s) to/from/through the following: | Tel Aviv, Israel (TLV) |
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Network Updates
The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula.
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Products & Services
Delta is bringing the premium lounge experience to West Coast customers with the opening of the Delta One Lounge at LAX.
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Products & Services
New cabin design enhances customer experience and showcases the future of flying with Delta.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 24 October 2024 |
| Applicable to tickets issued on or before: | 13 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 10 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 09 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
| Applicable to tickets issued on or before: | 08 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 10 October 2024 |
| Applicable to tickets issued on or before: | 07 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2024 through 09 October 2024 |
| Applicable to tickets issued on or before: | 06 October 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta and SAS (Scandinavian Airlines System), the flag carrier of Denmark, Norway, and Sweden, have signed a codeshare agreement effective Sept. 25, 2024. This agreement comes as SAS recently joined SkyTeam on Sept. 1.
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 31 October 2024 |
| Applicable to tickets issued on or before: | 02 October 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 October 2024 through 03 October 2024 |
| Applicable to tickets issued on or before: | 30 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 15 October 2024 |
| Applicable to tickets issued on or before: | 30 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 01 October 2024 |
| Applicable to tickets issued on or before: | 29 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 28 September 2024 through 30 September 2024 |
| Applicable to tickets issued on or before: | 28 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 26 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 27 September 2024 |
| Applicable to tickets issued on or before: | 25 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 25 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 24 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 September 2024 through 27 September 2024 |
| Applicable to tickets issued on or before: | 23 September 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is gearing up for an unforgettable summer in 2025.
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 December 2024 |
| Applicable to tickets issued on or before: | 19 September 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta flights between New York-JFK and Tel Aviv will be paused through December 31st due to ongoing conflict in the region.
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Exception Policies
| Date(s) of Impacted travel: | 14 September 2024 through 16 September 2024 |
| Applicable to tickets issued on or before: | 13 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 September 2024 through 13 September 2024 |
| Applicable to tickets issued on or before: | 11 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 September 2024 through 11 September 2024 |
| Applicable to tickets issued on or before: | 09 September 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 31 October 2024 |
| Applicable to tickets issued on or before: | 21 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 30 September 2024 |
| Applicable to tickets issued on or before: | 19 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 18 August 2024 through 19 August 2024 |
| Applicable to tickets issued on or before: | 17 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 16 August 2024 through 17 August 2024 |
| Applicable to tickets issued on or before: | 14 August 2024 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Most transatlantic flights are expected to be in service with free Wi-Fi by the end of the summer.
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Exception Policies
| Date(s) of Impacted travel: | 15 August 2024 through 16 August 2024 |
| Applicable to tickets issued on or before: | 13 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 August 2024 through 15 August 2024 |
| Applicable to tickets issued on or before: | 12 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 August 2024 through 09 August 2024 |
| Applicable to tickets issued on or before: | 07 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 06 September 2024 |
| Applicable to tickets issued on or before: | 05 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 05 August 2024 through 07 August 2024 |
| Applicable to tickets issued on or before: | 05 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 03 August 2024 through 05 August 2024 |
| Applicable to tickets issued on or before: | 03 August 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 October 2023 through 06 September 2024 |
| Applicable to tickets issued on or before: | 31 July 2024 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta Air Lines and Riyadh Air, Saudi Arabia's innovative new full-service global carrier, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad range of benefits for customers traveling between North America, the Kingdom of Saudi Arabia and destinations beyond.
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Exception Policies
| Date(s) of Impacted travel: | 19 July 2024 through 28 July 2024 |
| Applicable to tickets issued on or before: | 23 July 2024 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 19 July 2024 through 23 July 2024 |
| Applicable to tickets issued on or before: | 22 July 2024 |
| Affected Area(s) to/from/through the following: | All DL-Operated flights |
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Exception Policies
| Date(s) of Impacted travel: | 19 July 2024 through 22 July 2024 |
| Applicable to tickets issued on or before: | 21 July 2024 |
| Affected Area(s) to/from/through the following: |
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