PARTNERS
FLYING WITH A DELTA PARTNER
Just as Delta has introduced measures with a focus on providing booking flexibility, transforming the industry standard of aircraft cleanliness and providing timely information, our partners have also introduced measures to ensure that customers enjoy a hassle-free, seamless and safe experience from start to finish, with regular updates posted on their websites as service returns. Here are three things to know if your travelers are flying with one of our partner airlines.
Flexibility
When booking with Delta, customers have greater flexibility when traveling on our partners. Each airline has detailed information about this on their website, as well as any flight schedule changes or route updates.
Cleaning
All of our partners have complemented existing high standards of maintenance and cleaning procedures by introducing additional measures to ensure hygienic conditions on board. Here are some of the things the airlines are doing to ensure your safety throughout the travel journey.
Information
Each partner airline is regularly updating their website with the latest information.
BOOK WITH CONFIDENCE
All partners have introduced measures to provide greater booking flexibility so customers can make changes when their travel plans change.
CREATING SAFER ENVIRONMENTS
All partners have added layers of protection by installing plexiglass and/or using PPE and have made modifications to onboard meal offerings to reduce customer touchpoints.
SANITATION MEASURES
All partners have strict hygiene measures in place with thorough cleaning of all contact surfaces and supply hand sanitizer to travelers.
SAFETY EXPECTATIONS
All partners are sharing measures pre-flight to increase traveler confidence in a safe flight experience and share updates on websites and mobile apps.
AIRCRAFT CLEANING
All partners have HEPA filters onboard and disinfect cabins with electrostatic spraying or enhanced cleaning procedures. Aircrafts are cleaned using high-grade disinfectants.
TEMPERATURE CHECKS
All partners, based on specific country requirements, are rolling out temperature check procedures as an additional safety screening method.
FACE COVERINGS
All partners, currently flying international routes, require customers and employees to wear masks on board and encourage wear in the airport.
WELLBEING AIDS
All partners are conducting announcements in the gate area and during the flight for added traveler guidance on space and as always employees can help answer questions.
HEALTH DECLARATIONS
All partners are following government guidelines on passenger completion of health declarations, where required. Implementation varies by country.
*Information above applicable to strategic alliance partners (Aeromexico, Air France, China Eastern, KLM, Korean Air, LATAM, WestJet, Virgin Atlantic, and Virgin Australia). Partner policies vary and are subject to change, see each partner airline website for detailed information.
13-July-2020
