Five steps to effortless summer travel using the Fly Delta app
From booking a flight to navigating your day of travel, Delta’s popular Fly Delta app is our customers’ everyday travel companion. And this summer, Fly Delta is further simplifying your journey and giving you the flexibility to manage your travel plans with ease, from a redesigned SkyMiles account page to real-time Delta Sky Club occupancy tracking and more.
“The Fly Delta app is creating deeper connections with our customers by making travel more seamless, personalized and flexible,” said Eric Phillips – S.V.P. and Chief Digital Officer. “With notifications for check-in and boarding to finding connecting gate information via maps customers are able to manage their travel with confidence and ensure every customer feels in control over their own journey.”
Whether you are a Million Miler or first-time traveler, download the app for iOS on the App Store or Android on Google Play, and read on for tips that make the app a must-have for summer travel.
STEP ONE: START WITH TODAY
Tap the Today tab for a one-stop, real-time view of your journey, including your mobile boarding pass, flight status, gate information and airport wayfinding. Start your trip on the right foot with the ability to effortlessly check in, select your seat and directly track your bags.
Need assistance or additional services during travel? No problem. Tap the “Select Services” button to add dietary restrictions, request mobility assistance, or let us know if you are deaf or hard of hearing, blind or visually impaired, or traveling with an infant. Using the app to share this information with us ahead of time ensures we are prepared to best assist you across your journey.
Making changes to your itinerary in the app is easy, too. We updated the Today experience to provide a more intuitive and visually appealing layout that allows you to manage all travel segments from one screen.
Feel like treating yourself? Upgrading your seat is easy in the app. Simply tap the seat map for your flight to see what premium seating options are available. 1
STEP TWO: TURN ON NOTIFICATIONS
The app was built with the unexpected in mind, too. Mobile notifications keep you updated on any changes that may impact your journey, including departure or arrival time changes, gate changes, boarding group notifications, bag updates and more. Use the app to stay updated on the status of your inbound plane as well as onboard amenities. Notifications alert customers when their aircraft arrives at its departure gate and when boarding begins.
Before you embark on your journey, visit your device’s Settings app to ensure Fly Delta app notifications are enabled. Check your device's sleep mode settings, too, to avoid notifications being silenced.2
STEP THREE: TRACK YOUR SKYMILES STATUS AND MORE
Tracking and understanding your SkyMiles Medallion status is easy in Fly Delta. We recently introduced a redesigned Account page in the app to give customers an at-a-glance view of their SkyMiles account. Tap the Account tab to quickly see your current Medallion status and discover your benefits, view miles available and easily track progress toward earning Status in the upcoming year.
Working toward Million Miler status? View your lifetime MQM balance from the new page as well. Maybe one day you’ll catch Todd!
STEP FOUR: VISIT A DELTA SKY CLUB
Once you’ve checked in, dropped your bags and passed through security, it’s time to relax and recharge at a Delta Sky Club. Tap “More” and select “Delta Sky Club” to find a nearby Club or Partner Lounge at your airport of choice. Read more on how to access Delta Sky Clubs.
Late last year, we introduced a new occupancy indicator to give you a real-time view of which Clubs are experiencing high customer volumes. Clubs will display four occupancy levels ranging from “not busy” to “extremely busy” to help you better plan your visits. Once you’ve determined the Club you’d like to visit, tap the description for directions and easy-to-use wayfinding functionality to help you get there.
STEP FIVE: ENJOY YOUR TRIP
While Fly Delta was built to be your ultimate travel companion, the value of the app goes well beyond your current journey. Use the app to plan your next trip by exploring popular destinations, comparing fare deals in money or miles, booking multi-city itineraries and accessing tools for inspiration that make the app a key part of any adventure.
1 Based on Medallion Status and class of service.
2 Make sure to keep an eye out for any emails or text messages you receive from Delta with essential updates on your flight status, travel documents and what to know before you go to the airport. This information is also available in My Trips.