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Exception Policies
| Date(s) of Impacted travel: | 2023 March 20 through 2023 March 29 |
| Applicable to tickets issued on or before: | 2023 March 24 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 27 |
| Applicable to tickets issued on or before: | 2023 March 24 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 20 through 2023 March 27 |
| Applicable to tickets issued on or before: | 2023 March 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 20 through 2023 March 25 |
| Applicable to tickets issued on or before: | 2023 March 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 20 through 2023 March 23 |
| Applicable to tickets issued on or before: | 2023 March 17 |
| Affected Area(s) to/from/through the following: | France, FR |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 07 through 2023 March 15 |
| Applicable to tickets issued on or before: | 2023 March 13 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 14 through 2023 March 15 |
| Applicable to tickets issued on or before: | 2023 March 13 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 13 |
| Applicable to tickets issued on or before: | 2023 March 11 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 07 through 2023 March 12 |
| Applicable to tickets issued on or before: | 2023 March 09 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 07 through 2023 March 11 |
| Applicable to tickets issued on or before: | 2023 March 08 |
| Affected Area(s) to/from/through the following: |
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News
Delta’s Chief Sustainability Officer Pam Fletcher outlines the company’s bold strategy for achieving net zero-emissions and more sustainable travel by 2050, including scaling the sustainable fuel market, innovating for the fleet of the future, addressing single-use plastics and encouraging net-zero supply chains.
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 03 through 2023 March 04 |
| Applicable to tickets issued on or before: | 2023 March 02 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 07 through 2023 March 09 | |
| Applicable to tickets issued on or before: | 2023 March 02 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 March 03 through 2023 March 04 |
| Applicable to tickets issued on or before: | 2023 March 01 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 27 through 2023 February 28 |
| Applicable to tickets issued on or before: | 2023 February 26 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 24 |
| Applicable to tickets issued on or before: | 2023 February 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 06 through 2023 March 16 |
| Applicable to tickets issued on or before: | 2023 February 21 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 20 through 2023 February 24 |
| Applicable to tickets issued on or before: | 2023 February 19 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 20 through 2023 February 22 |
| Applicable to tickets issued on or before: | 2023 February 19 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 17 |
| Applicable to tickets issued on or before: | 2023 February 15 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 16 |
| Applicable to tickets issued on or before: | 2023 February 14 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 11 | |
| Applicable to tickets issued on or before: | 2023 February 09 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 06 through 2023 February 21 |
| Applicable to tickets issued on or before: | 2023 February 06 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 February 07 |
| Applicable to tickets issued on or before: | 2023 February 03 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 31 through 2023 February 02 |
| Applicable to tickets issued on or before: | 2023 February 01 |
| Affected Area(s) to/from/through the following: |
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News
For the second year in a row, Delta earned Cirium’s Platinum Award for global operational excellence. The award recognizes Delta’s 83.63% on-time arrival rate in 2022 – the best performance among North American airlines – as well as other factors, including operational complexity and the airline’s ability to limit the impact of flight disruption to its passengers. In addition to the Cirium honor, OAG Aviation Worldwide announced Delta was also No. 1 in its rankings. Delta also was the only U.S. carrier to crack the top 20 globally.
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 31 through 2023 February 01 |
| Applicable to tickets issued on or before: | 2023 January 30 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 24 through 2023 January 26 |
| Applicable to tickets issued on or before: | 2023 January 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 31 |
| Applicable to tickets issued on or before: | 2023 January 27 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta Air Lines is making it easier for your travelers be where they need to be with new nonstop routes to cities like Auckland, Berlin, Geneva and London.
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 25 |
| Applicable to tickets issued on or before: | 2023 January 24 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 23 through 2023 January 24 |
| Applicable to tickets issued on or before: | 2023 January 22 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 18 through 2023 January 20 |
| Applicable to tickets issued on or before: | 2023 January 17 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 19 |
| Applicable to tickets issued on or before: | 2023 January 16 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 18 through 2023 January 19 |
| Applicable to tickets issued on or before: | 2023 January 16 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 11 |
| Applicable to tickets issued on or before: | 2023 January 11 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 10 through 2023 January 16 |
| Applicable to tickets issued on or before: | 2023 January 10 |
| Affected Area(s) to/from/through the following: |
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News
Beginning Feb. 1, Delta is rolling out free Wi-Fi to Delta SkyMiles Members onboard most domestic mainline flights.
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 05 through 2023 January 06 |
| Applicable to tickets issued on or before: | 2023 January 04 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 02 through 2023 January 04 |
| Applicable to tickets issued on or before: | 2023 January 01 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2023 January 01 through 2023 January 03 |
| Applicable to tickets issued on or before: | 2023 January 01 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 20 through 2022 December 23 |
| Applicable to tickets issued on or before: | 2022 December 20 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 21 through 2022 December 25 |
| Applicable to tickets issued on or before: | 2022 December 20 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 22 through 2022 December 24 |
| Applicable to tickets issued on or before: | 2022 December 20 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 20 through 2022 December 23 | |
| Applicable to tickets issued on or before: | 2022 December 20 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 20 through 2022 December 22 |
| Applicable to tickets issued on or before: | 2022 December 18 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 12 through 2022 December 22 |
| Applicable to tickets issued on or before: | 2022 December 15 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 17 |
| Applicable to tickets issued on or before: | 2022 December 15 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 23 through 2022 December 31 | |
| Applicable to tickets issued on or before: | 2022 December 15 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 December 23 through 2022 December 26 |
| Applicable to tickets issued on or before: | 2022 December 14 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - June 2022)
95.6%
United
95.4%
American
ON-TIME PERFORMANCE ytd1
FlightStats (Jan -June 2022)
65.3%
United
64.9%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - April 2022)
6.37
United
8.66
American
1Based on June 2022 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2DOMESTIC MAINLINE PERFORMANCE: Based on April 2022 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2022 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 07/14/2022
