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Exception Policies
| Date(s) of Impacted travel: | 2022 January 28 through 2022 January 29 | |
| Applicable to tickets issued on or before: | 2022 January 26 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 21 through 2022 January 22 |
| Applicable to tickets issued on or before: | 2022 January 18 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 16 through 2022 January 17 | |
| Applicable to tickets issued on or before: | 2022 January 14 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 16 through 2022 January 17 |
| Applicable to tickets issued on or before: | 2022 January 14 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 14 |
| Applicable to tickets issued on or before: | 2022 January 13 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 16 through 2022 January 17 | |
| Applicable to tickets issued on or before: | 2022 January 13 | |
| Affected Area(s) to/from/through the following: |
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News
Delta is redoubling its efforts to give customers more flexibility in their travel plans with another industry-leading ticket validity extension through year-end 2023.
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 06 through 2022 January 10 | |
| Applicable to tickets issued on or before: | 2022 January 07 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 06 through 2022 January 08 | |
| Applicable to tickets issued on or before: | 2022 January 04 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 04 through 2022 January 05 |
| Applicable to tickets issued on or before: | 2022 January 03 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 03 |
| Applicable to tickets issued on or before: | 2022 January 02 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 01 through 2022 January 02 |
| Applicable to tickets issued on or before: | 2021 December 31 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 01 through 2022 January 02 |
| Applicable to tickets issued on or before: | 2021 December 31 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 01 through 2022 January 02 |
| Applicable to tickets issued on or before: | 2021 December 31 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 31 |
| Applicable to tickets issued on or before: | 2021 December 30 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 01 |
| Applicable to tickets issued on or before: | 2021 December 30 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 25 through 2022 January 03 |
| Applicable to tickets issued on or before: | 2021 December 29 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2022 January 01 |
| Applicable to tickets issued on or before: | 2021 December 29 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 30 through 2022 January 03 |
| Applicable to tickets issued on or before: | 2021 December 29 |
| Affected Area(s) to/from/through the following: | Salt Lake Cit, UT (SLC) |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 25 through 2021 December 31 |
| Applicable to tickets issued on or before: | 2021 December 27 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 26 |
| Applicable to tickets issued on or before: | 2021 December 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 25 through 2021 December 26 |
| Applicable to tickets issued on or before: | 2021 December 23 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 28 through 2022 January 09 |
| Applicable to tickets issued on or before: | 2021 December 20 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 18 |
| Applicable to tickets issued on or before: | 2021 December 17 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 14 through 2021 December 15 |
| Applicable to tickets issued on or before: | 2021 December 15 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 14 |
| Applicable to tickets issued on or before: | 2021 December 13 |
| Affected Area(s) to/from/through the following: |
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News
In recognizing Delta ahead of its peers, corporate travelers cited the airline’s innovations around flexibility, timely responses to customers’ needs and its continued response to the pandemic.
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 27 through 2021 December 31 |
| Applicable to tickets issued on or before: | 2021 December 10 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 29 through 2021 December 31 |
| Applicable to tickets issued on or before: | 2021 December 10 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 28 through 2021 December 22 |
| Applicable to tickets issued on or before: | 2021 December 10 |
| Affected Area(s) to/from/through the following: |
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News
Delta to introduce added flexibility option for customers purchasing Basic Economy fares and Award tickets after Jan. 1, 2022.
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 10 |
| Applicable to tickets issued on or before: | 2021 December 08 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 December 09 |
| Applicable to tickets issued on or before: | 2021 December 08 |
| Affected Area(s) to/from/through the following: |
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News
As researchers work to understand even more about the COVID-19 Omicron variant, Delta’s Chief Health Officer, Dr. Henry Ting, shares that while early data shows the variant is likely more contagious, it’s associated with less severe illness than earlier strains.
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 29 through 2021 December 12 |
| Applicable to tickets issued on or before: | 2021 November 29 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 28 through 2021 December 12 |
| Applicable to tickets issued on or before: | 2021 November 28 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 27 through 2021 December 12 |
| Applicable to tickets issued on or before: | 2021 November 27 |
| Affected Area(s) to/from/through the following: | Johannesburg, South Africa (JNB) |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 19 through 2021 November 26 |
| Applicable to tickets issued on or before: | 2021 November 22 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 20 |
| Applicable to tickets issued on or before: | 2021 November 20 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 16 through 2021 November 21 |
| Applicable to tickets issued on or before: | 2021 November 18 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 November 16 through 2021 November 18 |
| Applicable to tickets issued on or before: | 2021 November 15 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 October 25 through 2021 October 26 |
| Applicable to tickets issued on or before: | 2021 October 25 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 October 24 |
| Applicable to tickets issued on or before: | 2021 October 23 |
| Affected Area(s) to/from/through the following: |
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News
Delta Air Lines requires the issuance of an eTicket for lap infants on domestic itineraries for flights operated by Delta and Delta Connection®.
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Exception Policies
| Date(s) of Impacted travel: | 2021 August 06 through 2021 October 31 |
| Applicable to tickets issued on or before: | 2021 September 29 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 September 14 through 2021 September 15 |
| Applicable to tickets issued on or before: | 2021 September 13 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 September 02 through 2021 September 12 |
| Applicable to tickets issued on or before: | 2021 September 02 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 September 02 through 2021 September 03 |
| Applicable to tickets issued on or before: | 2021 September 02 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 August 29 through 2021 September 03 |
| Applicable to tickets issued on or before: | 2021 August 30 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 2021 August 06 through 2021 September 30 |
| Applicable to tickets issued on or before: | 2021 August 27 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - Dec 2020)
93.8%
United
92.4%
American
ON-TIME PERFORMANCE ytd1
FlightStats (Jan -Dec 2020)
78.7%
United
74.6%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - Oct 2020)
4.75
United
6.37
American
1Based on December 2020 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on October 2020 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the December 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 01/21
