EXCEPTION POLICIES
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Exception Policies

Date(s) of Impacted travel: 2024 February 13 through 2024 February 14
Applicable to tickets issued on or before: 2024 February 11
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB) 
  • Allentown, PA (ABE) 
  • Bangor, ME (BGR) 
  • Binghamton, NY (BGM) 
  • Boston, MA (BOS) 
  • Burlington, VT (BTV) 
  • Elmira, NY (ELM) 
  • Harrisburg, PA (MDT) 
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH) 
  • New York - Kennedy, NY (JFK) 
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • Portland, ME (PWM) 
  • Providence, RI (PVD) 
  • Syracuse, NY (SYR) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 February 13
Applicable to tickets issued on or before: 2024 February 11
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 February 05 through 2024 February 06
Applicable to tickets issued on or before: 2024 February 04
Affected Area(s) to/from/through the following:
  • Tokyo - Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 February 01
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Frankfurt, DE (FRA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 22 through 2024 January 23
Applicable to tickets issued on or before: 2024 January 22
Affected Area(s) to/from/through the following:
  • Cleveland, OH (CLE)
  • Detroit, MI (DTW)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Saginaw, MI (MBS)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 22
Applicable to tickets issued on or before: 2024 January 21
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Chicago Midway International, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Fort Wayne, IN (FWA)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Northwest Arkansas, AR (XNA)
  • Oklahoma City, OK (OKC)
  • South Bend, IN (SBN)
  • Springfield, MO (SGF)
  • St Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 20 through 2024 January 24
Applicable to tickets issued on or before: 2024 January 20
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 19 through 2024 January 20
Applicable to tickets issued on or before: 2024 January 18
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Charleston, WV (CRW)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND) 
  • Marquette, MI (MQT) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Pittsburgh, PA (PIT) 
  • Rochester, NY (ROC) 
  • South Bend, IN (SBN) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 18 through 2024 January 19
Applicable to tickets issued on or before: 2024 January 17
Affected Area(s) to/from/through the following:
  • Columbus, MS (GTR)
  • Knoxville, TN (TYS)
  • Lexington, KY (LEX)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Tri-Cities, TN (TRI)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 17 through 2024 January 18
Applicable to tickets issued on or before: 2024 January 17
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE) 
  • Boise, ID (BOI)
  • Great Falls, MT (GTF) 
  • Hayden, CO (HDN) 
  • Jackson Hole, WY (JAC) 
  • Kalispell, MT (FCA) 
  • Missoula, MT (MSO) 
  • Pasco, WA (PSC) 
  • Portland, OR (PDX) 
  • Redmond, OR (RDM) 
  • Seattle, WA (SEA) 
  • Spokane, WA (GEG) 
  • Sun Valley, ID (SUN) 
  • Twin Falls, ID (TWF)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 17 through 2024 January 18
Applicable to tickets issued on or before: 2024 January 16
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Spokane, WA (GEG)
  • Great Falls, MT (GTF)
  • Hayden, CO (HDN)
  • Jackson Hole, WY (JAC)
  • Kalispell, MT (FCA)
  • Missoula, MT (MSO)
  • Pasco, WA (PSC)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 14 through 2024 January 16
Applicable to tickets issued on or before: 2024 January 14
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Austin, TX (AUS)
  • Baton Rouge, LA (BTR)
  • Bentonville, AR (XNA)
  • Chattanooga, TN (CHA)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • Nashville, TN (BNA)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tri City, TN (TRI)
  • Tulsa, OK (TUL)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 14 through 2024 January 15
Applicable to tickets issued on or before: 2024 January 13
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Austin, TX (AUS)
  • Bentonville, AR (XNA)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tulsa, OK (TUL) 
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 13 through 2024 January 15
Applicable to tickets issued on or before: 2024 January 13
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 13 through 2024 January 14
Applicable to tickets issued on or before: 2024 January 13
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Elko, NV (EKO)
  • Eugene, OR (EUG)
  • Hayden, CO (HDN)
  • Idaho Falls, ID (IDA)
  • Jackson Hole, WY (JAC)
  • Pocatello, ID (PIH)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
  • Vail, CO (EGE)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 12 through 2024 January 13
Applicable to tickets issued on or before: 2024 January 11
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Burlington, VT (BTV)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Montreal, QC (YUL)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Saint Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • Toronto, ON (YYZ)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 10 through 2024 January 12
Applicable to tickets issued on or before: 2024 January 10
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 08 through 2024 January 09
Applicable to tickets issued on or before: 2024 January 08
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Wichita, KS (ICT)
Read more >

Policy Updates

Starting the week of January 8, 2024, Delta is removing access to Delta products and services from non-IATA and non-ARC accredited travel agencies and other sellers of travel (“non-accredited agencies”) via the Amadeus, Travelport or Sabre Global Distribution Systems (GDS).

read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 08 through 2024 January 09
Applicable to tickets issued on or before: 2024 January 07
Affected Area(s) to/from/through the following:
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Kansas City, MO (MCI)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Sioux Falls, SD (FSD)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 06 through 2024 January 07
Applicable to tickets issued on or before: 2024 January 05
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Syracuse, NY (SYR)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 06 through 2024 January 07
Applicable to tickets issued on or before: 2024 January 04
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2024 January 02 through 2024 January 04
Applicable to tickets issued on or before: 2024 January 02
Affected Area(s) to/from/through the following:
  • Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 25 through 2023 December 26
Applicable to tickets issued on or before: 2023 December 25
Affected Area(s) to/from/through the following:
  • Aberdeen, South Dakota (ABR)
  • Bemidji, Minnesota (BJI)
  • Bismarck, North Dakota (BIS)
  • Fargo, North Dakota (FAR)
  • Grand Forks, North Dakota (GFK)
  • International Falls, Minnesota (INL)
  • Rapid City, South Dakota (RAP)
  • Sioux Falls, South Dakota (FSD)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 21 through 2023 December 26
Applicable to tickets issued on or before: 2023 December 22
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 21 through 2023 December 22
Applicable to tickets issued on or before: 2023 December 20
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 18
Applicable to tickets issued on or before: 2023 December 16
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS) 
  • Newark, NJ (EWR)
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • White Plains, NY (HPN)
Read more >

News

Delta, Seattle’s largest global airline, will further expand its Asia network next summer with the launch of daily nonstop service from Seattle (SEA) to Taiwan Taoyuan International Airport (TPE) starting June 6, 2024, subject to government approval.

read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 10 through 2023 December 11
Applicable to tickets issued on or before: 2023 December 10
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 10 through 2023 December 11
Applicable to tickets issued on or before: 2023 December 10
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 December 10 through 2023 December 11
Applicable to tickets issued on or before: 2023 December 09
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 November 01 through 2023 November 02
Applicable to tickets issued on or before: 2023 November 01
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 November 01 through 2023 November 02
Applicable to tickets issued on or before: 2023 October 31
Affected Area(s) to/from/through the following:
  • Bordeaux, France (BOD)
  • Brest, France (BES)
  • Nantes, France (NTE)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 27 through 2023 November 07
Applicable to tickets issued on or before: 2023 October 28
Affected Area(s) to/from/through the following:
  • Acapulco, Mexico (ACA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 27 through 2023 October 31
Applicable to tickets issued on or before: 2023 October 27
Affected Area(s) to/from/through the following:
  • Acapulco, Guerrero (ACA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 20 through 2023 October 22
Applicable to tickets issued on or before: 2023 October 19
Affected Area(s) to/from/through the following:
  • San Juan P.R. (SJU)
  • St. Lucia (UVF)
  • St. Maarten (SXM)
  • St. Thomas U.S. VI (STT)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 21 through 2023 October 22
Applicable to tickets issued on or before: 2023 October 18
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, México (SJD)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 10 through 2023 October 20
Applicable to tickets issued on or before: 2023 October 10
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 07 through 2024 September 06
Applicable to tickets issued on or before: 2023 October 11
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 10 through 2023 October 13
Applicable to tickets issued on or before: 2023 October 10
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 07 through 2023 October 31
Applicable to tickets issued on or before: 2023 October 09
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 07 through 2023 October 14
Applicable to tickets issued on or before: 2023 October 07
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 October 07 through 2023 October 09
Applicable to tickets issued on or before: 2023 October 07
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 29 through 2023 September 30
Applicable to tickets issued on or before: 2023 September 29
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 22 through 2023 September 24
Applicable to tickets issued on or before: 2023 September 22
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Fayetteville, NC (FAY)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • White Plains, NY (HPN)
  • Wilmington, NC (ILM)

 

Read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 23 through 2023 September 24
Applicable to tickets issued on or before: 2023 September 21
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • Wilmington, NC (ILM)
Read more >

News

Delta continues to innovate our SkyMiles Program based on customer feedback to remain the industry’s premier loyalty program. Beginning January 1, 2024, we are changing the way SkyMiles Members qualify for Medallion Status to preserve the exclusivity and experience our most loyal customers and travelers look forward to and deserve. As part of these changes, select Delta SkyMiles American Express Card Members will also see changes to their Delta Sky Club Access.

read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 16 through 2023 September 17
Applicable to tickets issued on or before: 2023 September 14
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 14 through 2023 September 15
Applicable to tickets issued on or before: 2023 September 12
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Exception Policies

Date(s) of Impacted travel: 2023 September 06 through 2023 September 08
Applicable to tickets issued on or before: 2023 September 06
Affected Area(s) to/from/through the following:
  • Tokyo, JP (HND)
Read more >
LOAD MORE
operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan. - Sept. 2023)
98.5%
Delta Air Lines
97.7%
United
98.4%
American
ON-TIME PERFORMANCE YTD1
FlightStats (Jan. - Sept. 2023)
69.1%
Delta Air Lines
61.9%
United
63.4%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan. - Aug. 2023)
5.54
Delta Air Lines
8.38
United
9.10
American

1Based on Jan. - June 2023 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2DOMESTIC MAINLINE PERFORMANCE: Based on Jan. -May 2023 statistics for mishandled bags per 1,000 passengers enplaned as provided in the July 2023 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. Updated on 10/23/2023.

 
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